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CUSTOMER COMMENTS SPLIT

Split, Croatia: 93 Reviews Available

Average Rating for Split:
customer review star rating
74
14
5
0
0

Page 1 of 5

Showing Results 1 to 20

  • Reviewed by: STEPHEN - June 3, 2017
  • About the service from Auto Europe
  • Everything was fine, except that the Carwiz rental office was not in fact in the airport terminal. My booking and paperwork all said it was in the terminal, but when we arrived it was not. As it turned out this didn't matter as there was a guy from Carwiz there waiting for us. He took us to the rental place by car which was only about 1 minute's drive away and so it was very convenient. Carwiz were great.
  • About the service from the local car rental company - CARWIZ
  • The office is not in the airport terminal as described by Auto Europe but this did not matter at all. There was a pleasant friendly guy wait for us in the arrivals hall. He drove us about 1 minute down the road to the rental area. Very efficient pick up process. Practically a new car, nice and clean. Great!!
  • Reviewed by: DEEPAK - May 31, 2017
  • About the service from Auto Europe
  • Auto Europe were great from start to finish. Thanks for making our holiday as smooth as possible.
  • About the service from the local car rental company - FLEET
  • My car arrived little late which was bit annoying but staff were very friendly and helpful.
  • Reviewed by: NICOLAAS - May 25, 2017
  • About the service from Auto Europe
  • Good options and competitive prices.
  • About the service from the local car rental company - FLEET
  • They are ok, but always slow with check in and check out process even though i'm a returning customer.
  • Reviewed by: PETER - May 22, 2017
  • About the service from Auto Europe
  • all good
  • About the service from the local car rental company - AVANTCAR
  • Friendly staff, quick service
  • Reviewed by: STUART - April 24, 2017
  • About the service from Auto Europe
  • Simple, hassle free pick-up and drop-off. Staff were very helpful and the car was excellent.
  • About the service from the local car rental company - ACTIVE
  • Reviewed by: NIKOLA - December 15, 2016
  • About the service from Auto Europe
  • Quick and easy order, good value for money.
  • About the service from the local car rental company - FLEET
  • Excellent and friendly local service, good and economical car.
  • Reviewed by: NICOLAAS - October 19, 2016
  • About the service from Auto Europe
  • They generally come up with competitive terms and booking is simple.
  • About the service from the local car rental company - FLEET
  • They are the current popular provider in Split, so there's always a wait. Once on their system, taking the car out is relatively straight forward, but returning can be frustrating, because they take too long to go to and check over the car.
  • Reviewed by: PAUL - October 19, 2016
  • About the service from Auto Europe
  • Excellent communication, great prices
  • About the service from the local car rental company - FLEET
  • Requested vw golf or similar and got a Renault scenic, which for a family would of been great, but not for a couple wanting an economic small car
  • Reviewed by: PHILIP - October 12, 2016
  • About the service from Auto Europe
  • easy to follow site
  • About the service from the local car rental company - FLEET
  • Helpful staff, I have re booked for next trip
  • Reviewed by: SHEILA - September 16, 2016
  • About the service from Auto Europe
  • Very satisfied with our car, good clean condition, no problems, very reasonable price too!
  • About the service from the local car rental company - ABC RENT
  • Very satisfied, no waiting in queues to pick up car, was met in Arrivals Hall immediately, taken straight to car, paperwork etc dealt with quickly. Only negative point to make, found return of car quite confusing on arrival at airport, a little detailed plan of instructions printed on paperwork would have been very helpful as no office on sight
  • Reviewed by: BARRY - September 16, 2016
  • About the service from Auto Europe
  • Booking went smoothly. My questions were answered satisfactorily when calling before booking,
  • About the service from the local car rental company - FLEET
  • Would recommend. Rented Aug 29 - Sept 14 2016. Pick up went smoothly and promptly. The car was a 4m old Fiesta Diesel with 6000Km recorded. Very pedantic check at hand over recording 4 stone chips. Car performed well, achieved 60+mpg and pleased to have air con as temperatures were 25-34C. On returning, fleet rep checked car and we went to the airport office to return paperwork. Again prompt service. I would use again.
  • Reviewed by: GAN - September 16, 2016
  • About the service from Auto Europe
  • Always seems to offer the most reasonable prices when compared with other car rental brokers. Easy to contact them if there are any queries beforehand.
  • About the service from the local car rental company - AVANTCAR
  • Desk at Split airport is actually just outside the terminal building, in portakabins along with other rental agencies. The actual rental process was quite quick, no pressure to take additional insurance, but it was made quite clear that it wasn't included and that an amount would be blocked on the credit card. Pre-inspection of the car was thorough. Upon returning, everything was checked very efficiently. Car was clean and in excellent condition. Only slight gripe was that tank wasn't full, 3/4 full, so on return had to guess how much fuel to put in to get it to 3/4 and of course I put too much in. But not a big deal.
  • Reviewed by: CHLOE - September 11, 2016
  • About the service from Auto Europe
  • Would have been nice if the location was clearer. Had to drive around a bit before finding where it was.
  • About the service from the local car rental company - FLEET
  • Staff were polite but could have been more friendly. Car was perfect.
  • Reviewed by: GARETH - September 1, 2016
  • About the service from Auto Europe
  • Booking process was efficient.
  • About the service from the local car rental company - AVANTCAR
  • Used Avant Car in Split. Check in was reasonably quick although they have only one person on the desk so a queue could easily form. Note: the desk is located just outside the terminal. Car was in good condition and a couple of minor bumps/dents were picked up by Avant staff (unprompted by myself) before I set off and marked on the paperwork. Drop off was quick and hassle free. Good value. Thanks
  • Reviewed by: ANDREW - August 25, 2016
  • About the service from Auto Europe
  • Helpful and straightforward
  • About the service from the local car rental company - ACTIVE
  • Large fine for small scratch on wing mirror.
  • Reviewed by: RICHARD - August 19, 2016
  • About the service from Auto Europe
  • brilliant turned up at split airport in croatia with the family straight in office then to car checked around and off we went car was new 4 door skoda fabia and was immaculate
  • About the service from the local car rental company - ACTIVE
  • brilliant couldn't of asked for a better service and happy to say 10 out of 10 thanks guys richard hall UK
  • Reviewed by: JOANNE - August 18, 2016
  • About the service from Auto Europe
  • Easy to use and book car hire.
  • About the service from the local car rental company - ACTIVE
  • Fabulous! Excellent service, brilliant car (free upgrade!) and lovely people. Thank you so much.
  • Reviewed by: MARK - August 17, 2016
  • About the service from Auto Europe
  • All went as planned, but the car was not cleaned when we picked it up. It still had rubbish inside from the previous hire. This does not detract from the fact the process was smooth and the car worked all as promised.
  • About the service from the local car rental company - ENTERPRISE
  • The hire process went smoothly.
  • Reviewed by: ANDREW - August 12, 2016
  • About the service from Auto Europe
  • very easy to use online.
  • About the service from the local car rental company - AVANTCAR
  • Very helpful, gave free upgrade when booked car wasn't available.
  • Reviewed by: RUSSELL - August 9, 2016
  • About the service from Auto Europe
  • Great price and car exactly what we ordered.
  • About the service from the local car rental company - UNIRENT
  • People quick and v friendly.
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