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Home > Customer Reviews > Denmark > Copenhagen

Copenhagen, Denmark: 32 Reviews Available

Average Rating for Copenhagen:
customer review star rating
25
7
0
0
0

Page 1 of 2

Showing Results 1 to 20

  • Reviewed by: KEITH - June 12, 2017
  • About the service from Auto Europe
  • Very happy with the simple and efficient service offering good cars at competitive prices.
  • About the service from the local car rental company - ALAMO BY ENT
  • Super, almost brand new car. The service team was friendly and helpful. The only difficulty was finding the shuttle bus to take you to the car hire centre.
  • Reviewed by: KATHARINE - June 1, 2017
  • About the service from Auto Europe
  • Staff efficient and friendly and helpful with sorting additional driver. Car was very good too
  • About the service from the local car rental company - ALAMO BY ENT
  • Car park quite dark which made checking car over when collecting not easy to see except major marks .
  • Reviewed by: MARIA - May 21, 2017
  • About the service from Auto Europe
  • Easy to book and great value for money.
  • About the service from the local car rental company - ALAMO BY ENT
  • Good and efficient service at Copenhagen Enterprice. But the car rental services have now moved to terminal 1 so not straight forward to get there with luggage and a baby
  • Reviewed by: MICHAEL - May 7, 2017
  • About the service from Auto Europe
  • Keep the zero excess option available for your car hires. Saves a lot of hassle. That is why l like using Auto Europe.
  • About the service from the local car rental company - ECR EAST DER
  • Good service, nice car, but the car was not washed when collected. Excellent service when dropping car back.
  • Reviewed by: JONATHAN - March 18, 2017
  • About the service from Auto Europe
  • Good value and easy ordering experience.
  • About the service from the local car rental company - ECR EAST DER
  • Nice and easy pick up and drop off. All good.
  • Reviewed by: MICHAEL - March 5, 2017
  • About the service from Auto Europe
  • I like the zero excess option when hiring with you. Please keep it.
  • About the service from the local car rental company - ECR EAST DER
  • Shame the car rental has been moved to the edge of the airport as there is now a long walk to the bus stop & long wait & bus journey
  • Reviewed by: BRIAN - December 19, 2016
  • About the service from Auto Europe
  • Easy to use website - lots of cars to choose from.
  • About the service from the local car rental company - ALAMO BY ENT
  • Up graded to an Audi station wagon at the desk in Copenhagen. Great car! Easy to hand back to assistant in building P10.
  • Reviewed by: PETER - November 5, 2016
  • About the service from Auto Europe
  • Excellent service - use it every time I book car hire.
  • About the service from the local car rental company - ECR EAST DER
  • Excellent service - quick and easy. Excellent car.
  • Reviewed by: MATTHEW - October 19, 2016
  • About the service from Auto Europe
  • I think the rates are very reasonable.
  • About the service from the local car rental company - ALAMO BY ENT
  • Friendly staff that made me feel welcome. I believe the ladies name was Tanya.
  • Reviewed by: PAUL - October 18, 2016
  • About the service from Auto Europe
  • Website was straightforward and easy to use.
  • About the service from the local car rental company - ENTERPRISE
  • Staff were friendly and helpful, including arranging to prepay toll. Valet staff very helpful, even helped program satnav!
  • Reviewed by: EDWARD - October 8, 2016
  • About the service from Auto Europe
  • Very reasonablly priced. Very happy indeed. Booking was quick and simple.
  • About the service from the local car rental company - ENTERPRISE
  • Had a little delay at the desk, but the young lady was so lovely, and beautiful, I didnt mind a jot. Great free upgrade, easy to find and return, it was a pleasure, and very reasonablly priced. Very happy indeed.
  • Reviewed by: DUNCAN - September 12, 2016
  • About the service from Auto Europe
  • I have used Auto Europe many times and always find it easy and effective.
  • About the service from the local car rental company - ECR EAST DER
  • Great car and easy quick pickup. Not so great that I had to find the car in a car park some distance away with no Europcar rep to confirm the scratches on the body. Likewise on return, no rep to confirm the vehicle was returned scratch free and with full tank - so if they come back and argue there was something wrong or the tank not full, it's just my word against theirs.
  • Reviewed by: PETER - August 30, 2016
  • About the service from Auto Europe
  • Concerned that only made aware car may not be available after I had booked it, which was the day before travel, had to wait for confirmation that car actually would be available, slightly irritating, but as wait not too long it was okay
  • About the service from the local car rental company - ECR EAST DER
  • very fast and efficient service, friendly staff somewhat concerning drop off, as no checks done and no paperwork, which may seem like an odd complaint, but leaves you wondering if everything will be okay, as just handing in the car keys seems a bit trusting, on both sides
  • Reviewed by: MANUEL - August 30, 2016
  • About the service from Auto Europe
  • The rental was with limited km which was not that visible to me when I selected it on Auto Europe website. I would suggest to make it more visible.
  • About the service from the local car rental company - ECR EAST DER
  • Very efficient.
  • Reviewed by: JOHN - July 30, 2016
  • About the service from Auto Europe
  • Good value and great vehicle
  • About the service from the local car rental company - ECR EAST DER
  • Very polite and helpful staff and very easy process One minor point: please inform drivers of where the fuel filler cap release switch is .... our Toyota had a black lever on the black floor with a black logo on it ... we had to get someone from a garage to point it out to us!
  • Reviewed by: KENNETH - July 28, 2016
  • About the service from Auto Europe
  • Excellent value, best price available.
  • About the service from the local car rental company - ALAMO BY ENT
  • Booked compact car, got Volvo T3 station wagon covered in 'Enterprise' adverts which would normally have cost 3 times more ! Turned out there were no compact cars available. In airport, there was no clear sign for Alamo, only for their partner Enterprise. Same in car park, where only Enterprise was signed. However, car was great and a delight to drive. The return was hairy in that car rental car park requires sharp turns and ticket insertion on slope - not easy with big long car.
  • Reviewed by: SCOTT - July 18, 2016
  • About the service from Auto Europe
  • Excellent service - great staff, very friendly would definitely use Auto Europe when hiring a car throughout Europe again. Thanks a lot. Scott
  • About the service from the local car rental company - ALAMO BY ENT
  • Reviewed by: BRIAN - July 12, 2016
  • About the service from Auto Europe
  • Always found it easy to book a car and never had any problems when picking up the car.
  • About the service from the local car rental company - ECR EAST DER
  • I flew into Copenhagen on Easyjet. Europcar is a partner that offers 15% discount on rental rates - but not if you prebook using a search engine. Not happy about that when the T&C's are not available on the plane.
  • Reviewed by: STEPHEN - July 11, 2016
  • About the service from Auto Europe
  • Everything went perfectly, no problems at all.
  • About the service from the local car rental company - ECR EAST DER
  • Very fast and efficient service. Car was very good and the return was also done very efficiently.
  • Reviewed by: HARVEY - July 10, 2016
  • About the service from Auto Europe
  • Worked well. No problems with pickup
  • About the service from the local car rental company - ALAMO BY ENT
  • Good organisation. Great team at Enterprise. Good car from Alamo
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