The agent was very helpful and professional. I was about to book elsewhere and he politely persuaded me to re-book with Auto Europe.
About the service from the local car rental company - INTERRENT
I had to waited approximately 35 minutes before I the lady at the desk returned and what made the wait worst, the was someone wait before me. The was not very clean. It is also about time for rent-a-car company to use video recording to document the condition the car is in when given it out to client and stop waste time trying to fine every little scratches a car has. If you video or take photos of the car, it is impossible to missed something. Anyway, I always take my own photos. Its just a suggestion.
Reviewed by: TREVOR - May 11, 2016
About the service from the local car rental company - EUROPCAR
After completing all the paperwork and doing all the car checks the car that Europcar supplied had no legal documents to show the Police had i been stopped. This only came to light when i asked where the documents were. They could not find the documents so we had do go through the full process again with a second car. The second car was much older than the original car.
ALL car rental companies should check the documents are to hand BEFORE they offer the car for rental
Reviewed by: STUART - December 11, 2014
About the service from Auto Europe
About the service from the local car rental company - THRIFTY
Excellent. Provided great assistance when we had an accident. Really helpful - arrived quickly and stayed with us for the many hours it took to get the police report.