About the service from the local car rental company - ALAMO BY ENT
The staff at the Alamo / Enterprise office were very friendly and helpful. The car was new and clean. I was shown the main controls for the car and the assistant walked around the car with me, looking for damage.
Reviewed by: MICHAEL - August 30, 2017
About the service from Auto Europe
Hassle free service as usual.
About the service from the local car rental company - HERTZ
Even though very busy, staff at the counter were extremely helpful at time of rental. Staff in the car park were also very helpful at return. However:
1) Car did not have undamaged panel or wheel and internal AC vents were damaged
2) Not all of the damage was marked and some only became visible after rain as car was very dusty and appeared not to have been cleaned - although interior was not particularly dirty.
Generally not up to the standard of Europecar but, on this occasion, a lot less expensive.
Reviewed by: ROLAND - July 12, 2017
About the service from Auto Europe
Fast and efficient
About the service from the local car rental company - ALAMO BY ENT
Very satisfied, both collection and return. Car in excellent condition.
Reviewed by: DIANA - July 12, 2017
About the service from Auto Europe
Efficient
About the service from the local car rental company - FIREFLY
The person who did the initial paperwork was rather irritable with the person in front of me and didn't seem to know what was written in their own documentation but the person to whom I returned the car was pleasant, knowledgable and helpful. The car was appropriate.
Reviewed by: DAVID - July 3, 2017
About the service from Auto Europe
1st Class as always
About the service from the local car rental company - KEDDY
1st Class
Reviewed by: SARAH - July 2, 2017
About the service from Auto Europe
Excellent, consistently provide low car hire price with simple online booking, will definitely use again and again.
About the service from the local car rental company - ALAMO BY ENT
Excellent service, probably one of the best experiences I've had picking up and returning car. Very friendly staff and the pick up was quick and easy unlike most! Car was great too.
Reviewed by: OUWEN - June 30, 2017
About the service from Auto Europe
first time use Auto Europe, good price
About the service from the local car rental company - ALAMO BY ENT
first time use ALAMO, very good service, the staff did a excellent job, the car is brand new with just 1000km,
Reviewed by: XANTHE - May 24, 2017
About the service from Auto Europe
Very easy to use
About the service from the local car rental company - HERTZ
Excellent service very helpful and polite staff. Not troubled that we spent ages checking the car.Good car.
Reviewed by: GRAHAM - May 17, 2017
About the service from Auto Europe
I use only "auto-europe" now : your quotations have consistently been the best on offer, so I don't bother to click elsewhere!
Excellent that - if travel plans change - there is an extremely generous cancellation/refund policy.
That gives a whole new dimension to Customer-focussed Service, and to one's feelings of being well looked after.
About the service from the local car rental company - FIREFLY
The Firefly service is absolutely first-rate.
Slick and friendly check-in and delivery of car.
I'm a fluent French-speaker, but the other English customers will certainly have appreciated the linguistic competence of the two young men behind the desk.
Reviewed by: PETER - May 15, 2017
About the service from Auto Europe
The staff at Firefly were very helpful and efficient. I think though that the location of the rental services are a little difficult. It is not easy to carry large luggage cases down and up the stairs under the road. The car parking arrangements are also confusing making it somewhat difficult to find the right car.
About the service from the local car rental company - FIREFLY
As stated above the staff were very friendly, helpful and efficient and the car was in good order and presented no problems. The difficulties are with location!
Reviewed by: RITA - May 1, 2017
About the service from Auto Europe
Easy transaction
About the service from the local car rental company - FIREFLY
Office is too small. You can't get inside in a wheelchair.
Reviewed by: JOSEPHINE - April 30, 2017
About the service from Auto Europe
Easy booking system, best value for money.
About the service from the local car rental company - FIREFLY
Collection of car was very straightforward, and no queue to fime. Car was newer and staff polite Nd helpful as always.
Reviewed by: PAUL - April 26, 2017
About the service from Auto Europe
I'm sorry to say but in the majority of bookings of a hire car usually comes down to price.
About the service from the local car rental company - KEDDY
The Keddy Agent who served us gave us excellent service, was prompt, courteous and had an excellent sense of humour. A great pleasure to deal with at the start of another French Experience. Thank You
Reviewed by: JULIE - April 23, 2017
About the service from Auto Europe
Excellent service at both collection and return. thank you.
About the service from the local car rental company - ALAMO BY ENT
Excellent service, thank you.
Reviewed by: SANDRA - April 8, 2017
About the service from Auto Europe
I booked at the last minute but my car was arranged efficiently and my voucher for rental was available within an hour.
About the service from the local car rental company - KEDDY
Very helpful and friendly service provided
Reviewed by: ROGER - April 5, 2017
About the service from Auto Europe
Friendly efficient service
About the service from the local car rental company - FIREFLY
Friendly efficient service
Reviewed by: DAVID - April 5, 2017
About the service from Auto Europe
Easy to book, easy to contact, good price range. Excellent service
About the service from the local car rental company - ENTERPRISE
Very pleasant and helpful. Quick and efficient with both pickup and drop off
Reviewed by: JOSEPHINE - April 2, 2017
About the service from Auto Europe
Easy booking process, refund excess cover cheaper than what is offered by car rental themselves.
About the service from the local car rental company - FIREFLY
Car collection process delayed due to single handed staff. However, this might be sped up if done the same as Thrifty collection which seemed to take 2 minutes only (seeing as they are both owned by Hertz and use the same system.) Staff are great and the car itself was very good value.
Reviewed by: ANNE - January 18, 2017
About the service from Auto Europe
Great service helpful staff(Clement) clean car no problems at all.only issue is small parking area so tricky finding a space and manoeuvring on return.
About the service from the local car rental company - ENTERPRISE
Reviewed by: NEIL - December 18, 2016
About the service from Auto Europe
We have used Auto Europe for many years and find the website easy and prices competitive. We have not had a complaint
About the service from the local car rental company - ALAMO BY ENT
Friendly English speaking in France. A very speedy administration provision and delivery of the car. The manager took us to the car and surveyed it and explained thoroughly the scratch/damage procedure. He explained the car controls and shook hands in a friendly manner. No other company has done this in twenty years of hiring. The return was quick and efficient unlike Herz last summer who took 45 minutes to take back delivery. Well done Enterprise/Alamo
