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CUSTOMER COMMENTS JERUSALEM
Home > Customer Reviews > Israel > Jerusalem

Jerusalem, Israel: 3 Reviews Available

Average Rating for Jerusalem:
customer review star rating
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3
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Page 1 of 1

Showing Results 1 to 3

  • Reviewed by: MARIA INES - October 11, 2017
  • About the service from Auto Europe
  • The entire process with Auto Europe was smooth. They just weren't able to help me when I found out that because of the religious holyday of Sukkot, the pick up office closed earlier and I had to find a solution to get a car somewhere else. Happily I managed to get in touch with CAL AUTO and they were just amazing in arranging for me to pick up the car at Tel Aviv airport. To give Auto Europe the top rating I would have loved for them to have thought about this possibility when I called them. But all in all, a positive experience.
  • About the service from the local car rental company - CAL AUTO
  • Top quality car, top top top quality staff and customer service. My go to rent a car in Israel and definitely my recomendation to everyone.
  • Reviewed by: ITALO - April 22, 2015
  • About the service from Auto Europe
  • Good value for money. Easy way to get a quotation of different car rental companies and booking.
  • About the service from the local car rental company - CAL AUTO
  • Very bad costumer service/reception. The car was damaged and old. Besides it was very dirty inside (with dust) when we picked it up. Also, the car had a security system (digit a 04 number code and wait for a sound) to turn the ignition on. But it didn't respond well. Sometimes work digitizing just 02 numbers of the 04 and others took us 10 minutes to get the sound and be able to turn on the ignition. Very hard to understand that security system in that case as the car was in such bad condition.
  • Reviewed by: JOSEPH - January 23, 2014
  • About the service from Auto Europe
  • I have booked car hire through autoeurope for years and have found it reliable and economical. I think your website could be improved. It is not always clear how to make certain choices. For instance, the pick up/drop off location forces you to make a specific choice of address (which implies a choice of car rental provider) rather than a generic choice, eg downtown. This wastes time as for instance in Israel different companies close at different times on Friday. Also I am not clear how to make the choice of currency as I found myself being billed in US$ which means my credit card company will charge me for converting to GB£.
  • About the service from the local car rental company - AVIS
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