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CUSTOMER COMMENTS COMO

Como, Italy: 1 Review Available

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  • Reviewed by: BO HEI PHILLIP - March 26, 2015
  • About the service from Auto Europe
  • Very satisfied with the booking process from Auto-Europe. Everything was simple and clear. Only complaint is that Auto-Europe stated I was eligible to drive the chosen class of vehicle (I am <25), as long as I paid the young driver surcharge. This was not the case upon picking up the car at Europcar, and hence I was downgraded to an Economy Vehicle. However, the staff at both companies were extremely helpful and pleasant to deal with, and I was issued a refund for the downgrade promptly after I returned the vehicle. No problems when returning the vehicle either. Just a quick look over the car, and a nice "Ciao!" and we were off. Very satisfied
  • About the service from the local car rental company - EUROPCAR
  • Very satisfied with the booking process from Auto-Europe. Everything was simple and clear. Only complaint is that Auto-Europe stated I was eligible to drive the chosen class of vehicle (I am <25), as long as I paid the young driver surcharge. This was not the case upon picking up the car at Europcar, and hence I was downgraded to an Economy Vehicle. However, the staff at both companies were extremely helpful and pleasant to deal with, and I was issued a refund for the downgrade promptly after I returned the vehicle. No problems when returning the vehicle either. Just a quick look over the car, and a nice "Ciao!" and we were off. Very satisfied
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