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CUSTOMER COMMENTS KRAKOW

Krakow, Poland: 23 Reviews Available

Average Rating for Krakow:
customer review star rating
18
4
1
0
0

Page 1 of 2

Showing Results 1 to 20

  • Reviewed by: THOMAS - October 13, 2017
  • About the service from Auto Europe
  • Absolutely excellent service throughout the entire process.
  • About the service from the local car rental company - ALAMO BY ENT
  • Wonderful reception at Krakow airport. All relevant info was given with total clarity and cheerfulness. No attempt at hard sell for the usual extras insisted upon by some rental firms. The car - a Toyota Auris - was in immaculate condition.
  • Reviewed by: BRIAN - September 27, 2017
  • About the service from Auto Europe
  • Satisfied repeat customer.
  • About the service from the local car rental company - GLOBAL
  • Very satisfied with the car hire, only comment is that the pick-up directions weren't clear. I had to ring Global to find out their desk was in the adjacent hotel and not with the other rental booths.
  • Reviewed by: JOHN - September 5, 2017
  • About the service from Auto Europe
  • They responded very quickly to queries I had regarding collection of the vehicle
  • About the service from the local car rental company - YOUR RENT
  • Overall very good. The collection was not very efficient as they were not there to meet us as promised, and we needed to call them in order to proceed. Also, the drop off was not very reassuring as there was no one there to examine the car to release the security deposit. However, this was done before we left the country.... but only just.
  • Reviewed by: JAMES - August 27, 2017
  • About the service from Auto Europe
  • Very professional and straightforward.
  • About the service from the local car rental company - GLOBAL
  • Excellent, no issues.
  • Reviewed by: MALCOLM - July 28, 2017
  • About the service from Auto Europe
  • Very efficient and clear information
  • About the service from the local car rental company - GLOBAL
  • On arrival called a local number and asked to go to the airport hotel (50 yards across an enclosed bridge and down a lift). Global had a desk there and an efficient app based rental process. All seemed smooth and on return we did called the same number and had t wait about 3 minutes before the same person came, inspected the car and took the key - very smooth and efficient. The car was very comfortable, clean and 10 000 km. on the clock. Not a minimum spec vehicle.
  • Reviewed by: WILLIAM - May 7, 2017
  • About the service from Auto Europe
  • Excellent company, Audrey Suter was very professional in dealing with a matter. Will certainly use again. Thanks.
  • About the service from the local car rental company - MM CARS
  • MM cars in Krakˇw were excellent. Pick up from airport and staff dealt with were very efficient, professional and friendly. Car and price also very good. Best car hire company have used so far (and I have used all the major companies). 10/10! Thanks.
  • Reviewed by: KRZYSZTOF - December 29, 2016
  • About the service from Auto Europe
  • Everything was OK
  • About the service from the local car rental company - MM CARS
  • Nice personal quick service
  • Reviewed by: MATEUSZ - October 6, 2016
  • About the service from Auto Europe
  • Ok
  • About the service from the local car rental company - MM CARS
  • Great staff, cars in perfect condition...everything works as it should. 100% I would hire a car again
  • Reviewed by: BERNADETTE CLARE - September 12, 2016
  • About the service from Auto Europe
  • Great car, great service, good value.
  • About the service from the local car rental company - MM CARS
  • Really friendly and helpful guys. Provided a great service.
  • Reviewed by: ROBERT - February 29, 2016
  • About the service from Auto Europe
  • Very satisfied with whole process.
  • Reviewed by: ELLIOTT - June 2, 2013
  • About the service from Auto Europe
  • I called the customer service team after booking the car and was very pleased with the service.
  • About the service from the local car rental company
  • To have an auto Europe representative at the airport desk and to make it clear what to do with the keys when it is unmanned.
  • Reviewed by: DAVID - February 11, 2013
  • About the service from Auto Europe
  • Good access and easy to understand and quick to book
  • About the service from the local car rental company - THRIFTY
  • On arrival were quick to sort out the paperwork although they were strying to sell us extra insurance. They gave us a diagram of the vehicle and only pointed out 1 scratch. On checking the vehicle found numerous other sratches and the staff did not seem too bothered. On returning the vehicle there was nobody at the desk for about 20 minutes although we did arrive a little early. Aworry in the future due to checking in for flight.
  • Reviewed by: BARBARA - January 8, 2013
  • About the service from Auto Europe
  • Reliable and responsible company Very good service :-)
  • About the service from the local car rental company
  • Reliable and responsible company Very good service :-) I recommend !!!
  • Reviewed by: GEOFFREY - January 6, 2013
  • About the service from Auto Europe
  • Easy to use
  • About the service from the local car rental company
  • Clear and easy to use
  • Reviewed by: DAVID - November 19, 2012
  • About the service from Auto Europe
  • very easy transaction no issues at all
  • About the service from the local car rental company - THRIFTY
  • very helpful
  • Reviewed by: RICHARD - September 9, 2012
  • About the service from Auto Europe
  • The insurance that you offer on site does not give you the option in regard to the excess, we paid more than expected for that at Krakow. Also, you should please note special driving conditions. In Poland the lights should be on at all times; I can understand that is our responsibility but a note would be good to check any unusual laws.
  • About the service from the local car rental company - THRIFTY
  • The representative was very good and informative.
  • Reviewed by: STEVE - September 4, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company - THRIFTY
  • Reviewed by: JAKUB - August 16, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company - THRIFTY
  • Very helpful staff but PDQ machine didnt work, it took 30min to connect with my credit card supplier. Car was great !
  • Reviewed by: WILLIAM - August 14, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company - THRIFTY
  • Reviewed by: JEAN MARC - July 29, 2012
  • About the service from Auto Europe
  • About the service from the local car rental company - THRIFTY
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