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CUSTOMER COMMENTS LISBON

Lisbon, Portugal: 247 Reviews Available

Average Rating for Lisbon:
customer review star rating
176
55
11
0
1

Page 1 of 13

Showing Results 1 to 20

  • Reviewed by: PETER - February 14, 2017
  • About the service from Auto Europe
  • Clear easy to use website. Competive pricing and good selection of companies offered.
  • About the service from the local car rental company - DOLLAR
  • Dollar rentals provided by Hertz in Lisbon airport. Helpful staff at airport desk, previous car damage highlighted on rental paperwork, so checking car over was made easier with attentive desk in pick up area, (unlike Goldcar where you have to throughly check car, endorse rental paperwork and then return to rental desk to get sign off !) Return process through and quick.
  • Reviewed by: JORGE - February 8, 2017
  • About the service from Auto Europe
  • Good.
  • About the service from the local car rental company - DRIVE ON
  • Good
  • Reviewed by: HEATHER - February 2, 2017
  • About the service from Auto Europe
  • The booking process is easy and the prices, particularly at this time of year, highly competitive.
  • About the service from the local car rental company - DRIVE ON
  • The whole experience was stress free and easy. No pressure to buy extra insurance or the automatic toll transponder.
  • Reviewed by: ALLAN - January 14, 2017
  • About the service from Auto Europe
  • we can say we had no problems at all, it was so easy to book and very friendly staff to help us.
  • About the service from the local car rental company - DOLLAR
  • we can say we did have a problem booking over the internet , but rung the number provided and the man was so helpfully and made it easy to book it, and the staff in Portugal was so helpfully.
  • Reviewed by: ROBIN - December 25, 2016
  • About the service from Auto Europe
  • An easy pick up and return and quality vehicles
  • About the service from the local car rental company - ALAMO BY ENT
  • Brilliant service all round . Thank you
  • Reviewed by: MARIA - December 21, 2016
  • About the service from Auto Europe
  • I was very impressed to receive an email, after reservation, giving reminders advice and recomnedation on car pick-up and including a telephone number should help be needed while at the pick desk (all went well). Thank you
  • About the service from the local car rental company - ALAMO BY ENT
  • Lovely car, desk staff and speedy attention. Thank you
  • Reviewed by: JACINTO - December 15, 2016
  • About the service from Auto Europe
  • Frendly efficient staff and quick answer on phone support
  • About the service from the local car rental company - GUERIN
  • Selected premium car, confirmation for Audi A6 or similar, got a estate car, it should be more clear. Car navigation facility as expected on a vehicle of that class was there but SD Card removed, when asked staff said it's available at extra cost, really?! It's a PREMIUM Class and I paid premium price! Will definitely avoid choosing a vehicle from this company in the future.
  • Reviewed by: ROBERT - November 20, 2016
  • About the service from Auto Europe
  • A better printed map of office drop off location at lisbon airport
  • About the service from the local car rental company - INTERRENT
  • A better printed map of office drop off location at lisbon airport
  • Reviewed by: DAVID - November 12, 2016
  • About the service from Auto Europe
  • very straightforward and easy to use
  • About the service from the local car rental company - GUERIN
  • The staff are invariably charming and helpful
  • Reviewed by: OLIVER - November 4, 2016
  • About the service from Auto Europe
  • Smooth as ever
  • About the service from the local car rental company - DOLLAR
  • Best rental ever. Free upgrade to BMW 1 Series Diesel. No queue at airport desk. Very helpful staff. Only downside was annoying error message re tyre pressures that would not go away
  • Reviewed by: ANTONIO - November 4, 2016
  • About the service from Auto Europe
  • I always rent my vehicles through this company as its great value for money.
  • About the service from the local car rental company - GUERIN
  • Great company,well organised and great customer service...in august this year I had rented from Goldcar and it was my 1st and last time...
  • Reviewed by: ARNALDO - November 1, 2016
  • About the service from Auto Europe
  • Excellent
  • About the service from the local car rental company - DOLLAR
  • Very good service
  • Reviewed by: JOEL - November 1, 2016
  • About the service from Auto Europe
  • Great website and policy!
  • About the service from the local car rental company - AE LUXURY
  • LOVED the service. Please add the "collect at airport and drop off at airport" option that they offer for 37 euros. Totally worth it. Thanks!
  • Reviewed by: ALAN - October 23, 2016
  • About the service from Auto Europe
  • Efficient booking and everything as expected
  • About the service from the local car rental company - KEDDY
  • Well organised and efficient. Collection at Lisbon and return at Faro was well arranged.
  • Reviewed by: PHILIP - October 16, 2016
  • About the service from Auto Europe
  • Easy and clear process to follow
  • About the service from the local car rental company - DRIVE 4 LESS
  • Excellent service provided at the collection desk by gentleman.
  • Reviewed by: ADAM - September 26, 2016
  • About the service from Auto Europe
  • All worked well, no problems
  • About the service from the local car rental company - KEDDY
  • Good service in a well-located office.
  • Reviewed by: COLIN - September 24, 2016
  • About the service from Auto Europe
  • Had no problems with any part of the contract
  • About the service from the local car rental company - GUERIN
  • Consider this company to be one of the best at the airport (used several companies in the past but always return to Guerin ) There cars appear to be mainly very new low mileage
  • Reviewed by: DAVID - September 23, 2016
  • About the service from Auto Europe
  • Easy to use.
  • About the service from the local car rental company - GUERIN
  • Desk quick and efficient. Senior Martins was particularly helpful.
  • Reviewed by: JOHN - September 22, 2016
  • About the service from Auto Europe
  • Always had a good experience and happy to recommend
  • About the service from the local car rental company - INTERRENT
  • Have used them before but service on this last visit left much to be desired. Took over 1 and half hours from time we landed and there was only 1 person before us. On departure dropped us at arrivals and told us the wrong way to get the bus to terminal 2, very rude and pretended to talk on phone. would not use them again.
  • Reviewed by: DAVID - September 22, 2016
  • About the service from Auto Europe
  • Website is easy to use and help me decide which rental company to use
  • About the service from the local car rental company - GUERIN
  • To wait in a queue two hours on a Saturday night after just arriving at Lisbon is unacceptable. Just two staff behind the desk to deal with the clients when most other companies had more than four was ridiculous. No word of apology either when it came to my turn. What does it take them so long to deal with each client!
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