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CUSTOMER COMMENTS LISBON

Lisbon, Portugal: 253 Reviews Available

Average Rating for Lisbon:
customer review star rating
182
55
11
0
1

Page 1 of 13

Showing Results 1 to 20

  • Reviewed by: JOHN - March 23, 2017
  • About the service from Auto Europe
  • Excellent service and very competitive prices. Simple online booking procedure.
  • About the service from the local car rental company - KEDDY
  • Excellent service. All staff extremely helpful and professional. Quick pick up and drop off procedure. Hire vehicle was fantastic, brand new vehicle. Cannot fault the service. Well recommended.
  • Reviewed by: HEATHER - March 23, 2017
  • About the service from Auto Europe
  • Easy website, competitive rates and clear options.
  • About the service from the local car rental company - DRIVE ON
  • The team at Drive On are efficient and courteous. They no longer try to sell you additional insurances (they used to). The cars are new and clean and there is always a sense that there is back up should it be needed.
  • Reviewed by: STUART - March 16, 2017
  • About the service from Auto Europe
  • Have used Auto Europe on many occasions and always received good customer service.
  • About the service from the local car rental company - DRIVE ON
  • Good Customer service will use again
  • Reviewed by: JOSE - March 16, 2017
  • About the service from Auto Europe
  • good service and value for money
  • About the service from the local car rental company - GUERIN
  • good and prompt service this time
  • Reviewed by: MARIA VITORIA - March 3, 2017
  • About the service from Auto Europe
  • efficient and godo price.
  • About the service from the local car rental company - GUERIN
  • good company. good employees, although at busy times,company should have more staff,
  • Reviewed by: PAUL - February 27, 2017
  • About the service from Auto Europe
  • Very good service, easy to make the booking and good information provided ahead of the rental date.
  • About the service from the local car rental company - DRIVE ON
  • Best rental company I have used, great service,car was ready, clean and paperwork only took minutes to process. I will continue to use Drive On Holiday every time I rent a vehicle.
  • Reviewed by: PETER - February 14, 2017
  • About the service from Auto Europe
  • Clear easy to use website. Competive pricing and good selection of companies offered.
  • About the service from the local car rental company - DOLLAR
  • Dollar rentals provided by Hertz in Lisbon airport. Helpful staff at airport desk, previous car damage highlighted on rental paperwork, so checking car over was made easier with attentive desk in pick up area, (unlike Goldcar where you have to throughly check car, endorse rental paperwork and then return to rental desk to get sign off !) Return process through and quick.
  • Reviewed by: JORGE - February 8, 2017
  • About the service from Auto Europe
  • Good.
  • About the service from the local car rental company - DRIVE ON
  • Good
  • Reviewed by: HEATHER - February 2, 2017
  • About the service from Auto Europe
  • The booking process is easy and the prices, particularly at this time of year, highly competitive.
  • About the service from the local car rental company - DRIVE ON
  • The whole experience was stress free and easy. No pressure to buy extra insurance or the automatic toll transponder.
  • Reviewed by: ALLAN - January 14, 2017
  • About the service from Auto Europe
  • we can say we had no problems at all, it was so easy to book and very friendly staff to help us.
  • About the service from the local car rental company - DOLLAR
  • we can say we did have a problem booking over the internet , but rung the number provided and the man was so helpfully and made it easy to book it, and the staff in Portugal was so helpfully.
  • Reviewed by: ROBIN - December 25, 2016
  • About the service from Auto Europe
  • An easy pick up and return and quality vehicles
  • About the service from the local car rental company - ALAMO BY ENT
  • Brilliant service all round . Thank you
  • Reviewed by: MARIA - December 21, 2016
  • About the service from Auto Europe
  • I was very impressed to receive an email, after reservation, giving reminders advice and recomnedation on car pick-up and including a telephone number should help be needed while at the pick desk (all went well). Thank you
  • About the service from the local car rental company - ALAMO BY ENT
  • Lovely car, desk staff and speedy attention. Thank you
  • Reviewed by: JACINTO - December 15, 2016
  • About the service from Auto Europe
  • Frendly efficient staff and quick answer on phone support
  • About the service from the local car rental company - GUERIN
  • Selected premium car, confirmation for Audi A6 or similar, got a estate car, it should be more clear. Car navigation facility as expected on a vehicle of that class was there but SD Card removed, when asked staff said it's available at extra cost, really?! It's a PREMIUM Class and I paid premium price! Will definitely avoid choosing a vehicle from this company in the future.
  • Reviewed by: ROBERT - November 20, 2016
  • About the service from Auto Europe
  • A better printed map of office drop off location at lisbon airport
  • About the service from the local car rental company - INTERRENT
  • A better printed map of office drop off location at lisbon airport
  • Reviewed by: DAVID - November 12, 2016
  • About the service from Auto Europe
  • very straightforward and easy to use
  • About the service from the local car rental company - GUERIN
  • The staff are invariably charming and helpful
  • Reviewed by: OLIVER - November 4, 2016
  • About the service from Auto Europe
  • Smooth as ever
  • About the service from the local car rental company - DOLLAR
  • Best rental ever. Free upgrade to BMW 1 Series Diesel. No queue at airport desk. Very helpful staff. Only downside was annoying error message re tyre pressures that would not go away
  • Reviewed by: ANTONIO - November 4, 2016
  • About the service from Auto Europe
  • I always rent my vehicles through this company as its great value for money.
  • About the service from the local car rental company - GUERIN
  • Great company,well organised and great customer service...in august this year I had rented from Goldcar and it was my 1st and last time...
  • Reviewed by: ARNALDO - November 1, 2016
  • About the service from Auto Europe
  • Excellent
  • About the service from the local car rental company - DOLLAR
  • Very good service
  • Reviewed by: JOEL - November 1, 2016
  • About the service from Auto Europe
  • Great website and policy!
  • About the service from the local car rental company - AE LUXURY
  • LOVED the service. Please add the "collect at airport and drop off at airport" option that they offer for 37 euros. Totally worth it. Thanks!
  • Reviewed by: ALAN - October 23, 2016
  • About the service from Auto Europe
  • Efficient booking and everything as expected
  • About the service from the local car rental company - KEDDY
  • Well organised and efficient. Collection at Lisbon and return at Faro was well arranged.
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