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CUSTOMER COMMENTS LISBON

Lisbon, Portugal: 260 Reviews Available

Average Rating for Lisbon:
customer review star rating
189
55
11
0
1

Page 1 of 13

Showing Results 1 to 20

  • Reviewed by: JOHN - May 18, 2017
  • About the service from Auto Europe
  • Great price and late cancellation possibility.
  • About the service from the local car rental company - BENERENT
  • Our Sat Nav conked out on the return to depot trip. A map/instructions showing its location would have been very useful as it's tucked away on an industrial estate. Fortunately three locals guided us ever closer. Good honest service with and inspection but no attempt to find claim for any non existent new damage at the end of the hire.
  • Reviewed by: SAMUEL - May 15, 2017
  • About the service from Auto Europe
  • Easy site to use. Good comparisons on price and conditions.
  • About the service from the local car rental company - GUERIN
  • Very easy, pain free experience.
  • Reviewed by: RODERICK - April 28, 2017
  • About the service from Auto Europe
  • Excellent service.
  • About the service from the local car rental company - DRIVE ON
  • Efficient, first class service.
  • Reviewed by: HEATHER - April 17, 2017
  • About the service from Auto Europe
  • Good. simple. easy to use website and booking system
  • About the service from the local car rental company - DRIVE ON
  • They are always busy but are efficient in their handling of clients.
  • Reviewed by: HENRY - April 10, 2017
  • About the service from Auto Europe
  • Excellent booking service. Turisprime were very good in every way.
  • About the service from the local car rental company - TURISPRIME
  • Tourisprime were very helpful in every way, especially after I misfuelled the vehicle when returning it! They could not have been nicer.
  • Reviewed by: MAUREEN - April 2, 2017
  • About the service from Auto Europe
  • Very easy to book and collection at destination was quick .
  • About the service from the local car rental company - HERTZ WEND
  • Very good
  • Reviewed by: SIMON - March 31, 2017
  • About the service from Auto Europe
  • Great value
  • About the service from the local car rental company - INTERRENT
  • Had to wait 20 mins whilst car was being washed. Otherwise fine. The additional motorway toll option @ 1.50 euros per day (exc 23% tax) to get the tolls charged to your credit card and just drive through the toll gates probably not worth it - just take plenty of change.
  • Reviewed by: JOHN - March 23, 2017
  • About the service from Auto Europe
  • Excellent service and very competitive prices. Simple online booking procedure.
  • About the service from the local car rental company - KEDDY
  • Excellent service. All staff extremely helpful and professional. Quick pick up and drop off procedure. Hire vehicle was fantastic, brand new vehicle. Cannot fault the service. Well recommended.
  • Reviewed by: HEATHER - March 23, 2017
  • About the service from Auto Europe
  • Easy website, competitive rates and clear options.
  • About the service from the local car rental company - DRIVE ON
  • The team at Drive On are efficient and courteous. They no longer try to sell you additional insurances (they used to). The cars are new and clean and there is always a sense that there is back up should it be needed.
  • Reviewed by: STUART - March 16, 2017
  • About the service from Auto Europe
  • Have used Auto Europe on many occasions and always received good customer service.
  • About the service from the local car rental company - DRIVE ON
  • Good Customer service will use again
  • Reviewed by: JOSE - March 16, 2017
  • About the service from Auto Europe
  • good service and value for money
  • About the service from the local car rental company - GUERIN
  • good and prompt service this time
  • Reviewed by: MARIA VITORIA - March 3, 2017
  • About the service from Auto Europe
  • efficient and godo price.
  • About the service from the local car rental company - GUERIN
  • good company. good employees, although at busy times,company should have more staff,
  • Reviewed by: PAUL - February 27, 2017
  • About the service from Auto Europe
  • Very good service, easy to make the booking and good information provided ahead of the rental date.
  • About the service from the local car rental company - DRIVE ON
  • Best rental company I have used, great service,car was ready, clean and paperwork only took minutes to process. I will continue to use Drive On Holiday every time I rent a vehicle.
  • Reviewed by: PETER - February 14, 2017
  • About the service from Auto Europe
  • Clear easy to use website. Competive pricing and good selection of companies offered.
  • About the service from the local car rental company - DOLLAR
  • Dollar rentals provided by Hertz in Lisbon airport. Helpful staff at airport desk, previous car damage highlighted on rental paperwork, so checking car over was made easier with attentive desk in pick up area, (unlike Goldcar where you have to throughly check car, endorse rental paperwork and then return to rental desk to get sign off !) Return process through and quick.
  • Reviewed by: JORGE - February 8, 2017
  • About the service from Auto Europe
  • Good.
  • About the service from the local car rental company - DRIVE ON
  • Good
  • Reviewed by: HEATHER - February 2, 2017
  • About the service from Auto Europe
  • The booking process is easy and the prices, particularly at this time of year, highly competitive.
  • About the service from the local car rental company - DRIVE ON
  • The whole experience was stress free and easy. No pressure to buy extra insurance or the automatic toll transponder.
  • Reviewed by: ALLAN - January 14, 2017
  • About the service from Auto Europe
  • we can say we had no problems at all, it was so easy to book and very friendly staff to help us.
  • About the service from the local car rental company - DOLLAR
  • we can say we did have a problem booking over the internet , but rung the number provided and the man was so helpfully and made it easy to book it, and the staff in Portugal was so helpfully.
  • Reviewed by: ROBIN - December 25, 2016
  • About the service from Auto Europe
  • An easy pick up and return and quality vehicles
  • About the service from the local car rental company - ALAMO BY ENT
  • Brilliant service all round . Thank you
  • Reviewed by: MARIA - December 21, 2016
  • About the service from Auto Europe
  • I was very impressed to receive an email, after reservation, giving reminders advice and recomnedation on car pick-up and including a telephone number should help be needed while at the pick desk (all went well). Thank you
  • About the service from the local car rental company - ALAMO BY ENT
  • Lovely car, desk staff and speedy attention. Thank you
  • Reviewed by: JACINTO - December 15, 2016
  • About the service from Auto Europe
  • Frendly efficient staff and quick answer on phone support
  • About the service from the local car rental company - GUERIN
  • Selected premium car, confirmation for Audi A6 or similar, got a estate car, it should be more clear. Car navigation facility as expected on a vehicle of that class was there but SD Card removed, when asked staff said it's available at extra cost, really?! It's a PREMIUM Class and I paid premium price! Will definitely avoid choosing a vehicle from this company in the future.
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