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CUSTOMER COMMENTS TIMISOARA
Home > Customer Reviews > Romania > Timisoara

Timisoara, Romania: 3 Reviews Available

Average Rating for Timisoara:
customer review star rating
2
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1
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Showing Results 1 to 3

  • Reviewed by: AMIR - September 30, 2016
  • About the service from Auto Europe
  • Auto europe gave me a very good price but the experience it self wasnt good.
  • About the service from the local car rental company - PAYLESS
  • My pickup time was at 5pm. I checked the oppening time on the voucher, it says :"open mondays-sundays 07:00 am-11:00 pm" To make sure, i called the PAYLESS contact number provided on the vouher to tell them i will be an hour late, he said no problem, the office will be open till 6:30pm and gave me another number to call. When i called the other number, he said that he is closing at 6pm and if i dont show up by then, he will cancel the voucher. I arrived there at 6:30 pm and had to wait him for 30 min to finish from another customer!! After finishing my papers, he charges me 25? "off hours" !! WHAT ? I called the company before paying and confirmed that he is not allowed to do that and that they will call him to solve the issue. NOTHING!!!
  • Reviewed by: MARIUS - October 27, 2013
  • About the service from Auto Europe
  • Good and trouble free service.
  • About the service from the local car rental company - BUDGET
  • I have got a rental with over 80000km (eighty thousands), something that is unacceptable for a brand such as Budget. There were a lot of problems as the windshield opaque due to some sort of abrasive wear, the engine won’t start easily, a tremble in the steering wheel, erroneous reading of the computer not knowing if the tank is full or not/ problems filling up due to some valve that was not allowing for proper disposal of the fuel. All in one a very disappointing experience. It looks like the car rental companies operating in Romania have a long way to go. Instead of lifting the standards they are behaving like the rest of the local companies trying to cheat the customers rather than offer quality services for the money they are charging.
  • Reviewed by: SORIN - June 27, 2012
  • About the service from Auto Europe
  • keep up the good job
  • About the service from the local car rental company - BUDGET
  • thank you very much for a very pleasant and smooth business
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