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CUSTOMER COMMENTS LANZAROTE
Home > Customer Reviews > Spain > Lanzarote

Lanzarote, Spain: 46 Reviews Available

Average Rating for Lanzarote:
customer review star rating
26
14
5
1
0

Page 1 of 3

Showing Results 1 to 20

  • Reviewed by: PHILIP - April 25, 2017
  • About the service from Auto Europe
  • Very satisfied with excellent service
  • About the service from the local car rental company - INTERRENT
  • Good service at the desk with helpful staff
  • Reviewed by: KEITH - March 30, 2017
  • About the service from Auto Europe
  • Great service as usual
  • About the service from the local car rental company - INTERRENT
  • Good service in Lanzarote, however did not receive final invoice (as previous hires) after completion of car hire. Also no one available to check car at end of hire period and thus sign-off OK condition of car/fuel etc. Hired Fiat 500 which seemed high fuel use figure (43 mpg) for such a small car.
  • Reviewed by: CHARLES AIDAN - March 18, 2017
  • About the service from Auto Europe
  • Easy
  • About the service from the local car rental company - INTERRENT
  • V easy, friendly
  • Reviewed by: ROGER - March 1, 2017
  • About the service from Auto Europe
  • 2nd time using your company..... nice and easy, no surprises.
  • About the service from the local car rental company - AVIS
  • Excellent, took no time at all picking up and dropping the car off.
  • Reviewed by: ALAN - February 10, 2017
  • About the service from Auto Europe
  • All good
  • About the service from the local car rental company - KEDDY
  • Prompt service at collection and drop off. No pressure from staff to purchase additional insurance or other add ons
  • Reviewed by: PETER - February 2, 2017
  • About the service from Auto Europe
  • Excellent service at reasonable cost
  • About the service from the local car rental company - KEDDY
  • The car provided was reliable but high mileage with plenty of scratches and consequently not as smart as it's competitors.
  • Reviewed by: KEITH - January 28, 2017
  • About the service from Auto Europe
  • easy website
  • About the service from the local car rental company - KEDDY
  • missed not having the diagram showing existing damage to the car-this was listed in small print but very difficult to check the accuracy
  • Reviewed by: ARTIOM - January 10, 2017
  • About the service from Auto Europe
  • all clear fees and T&Cs.
  • About the service from the local car rental company - INTERRENT
  • Reviewed by: TIMOTHY - December 25, 2016
  • About the service from Auto Europe
  • Always great service and prices
  • About the service from the local car rental company - KEDDY
  • Great value, service was identical to booking via Europcar
  • Reviewed by: VALERIE - December 24, 2016
  • About the service from Auto Europe
  • The site was user friendly and very good value
  • About the service from the local car rental company - INTERRENT
  • Staff were very pleasant and gave good explanations of what was needed. We were dealt with efficiently and quickly and were soon on our way. Drop off was equally efficient.
  • Reviewed by: NOEL - November 29, 2016
  • About the service from Auto Europe
  • First class staff and service
  • About the service from the local car rental company - INTERRENT
  • Reviewed by: KARL - November 21, 2016
  • About the service from Auto Europe
  • Worked well, nice and easy
  • About the service from the local car rental company - AVIS
  • Smooth with no problems whatsoever
  • Reviewed by: MALCOLM - September 19, 2016
  • About the service from Auto Europe
  • Good clear website. Much improved number of cars available as "collect full-return full".
  • About the service from the local car rental company - AVIS
  • Excellent service and staff on the desk in Lanzarote Airport. Nice clean car with very little damage. Good check carried out upon the return of the vehicle.
  • Reviewed by: DAVID - March 15, 2016
  • About the service from Auto Europe
  • easy booking and easy to check/alter subsequently if neccessary.
  • About the service from the local car rental company - AVIS
  • car ok but had to get garage to add 2 defects to those listed. Even tho I was 1st in queue it still took 20 mins for all the paperwork(I had allrelevant docs to hand!) There has to be a more efficient way of doing this-perhaps u could ask for details before we get there and pass them over to car co.??
  • Reviewed by: ROGER - March 6, 2016
  • About the service from Auto Europe
  • Excellent customer service, everything was easy!
  • About the service from the local car rental company - AVIS
  • Couldn't have been smoother from pick up to drop off, zero stress!
  • Reviewed by: DAVID - March 2, 2016
  • About the service from Auto Europe
  • The CDW excess cover offerred wasn't the best deal available.
  • About the service from the local car rental company - KEDDY
  • The car I hired was quite new and had only done about 13600 Km. The process of handing back the car and checking that it was okay was achieved very quickly.
  • Reviewed by: ALISTAIR - October 22, 2015
  • About the service from Auto Europe
  • trouble free rental service from start to finish
  • About the service from the local car rental company - KEDDY
  • first class and friendly service from the staff at the airport
  • Reviewed by: GILLIAN - February 27, 2015
  • About the service from Auto Europe
  • Good service.
  • About the service from the local car rental company - AVIS
  • I did not understand the additional costs that Avis tried to sell me when I thought I had already taken out an excess waiver with Autoeurope. There should hahve been nothing more to pay. Also there was a very long wait at the airport to pick up the car - difficult with 2 small tired children.
  • Reviewed by: ALAN - December 8, 2014
  • About the service from Auto Europe
  • Excellent web site, easy to use with very good personal backup service if any alterations needed. We have used all sections of your service from booking to changing to cancellation, all worked as expected with NO hesitation.
  • About the service from the local car rental company - AVIS
  • Unfortunately we got a trainee so the pickup service was rather slow, but we all have to learn sometime so no great problem. The car was well presented, low mileage and performed very well. Thank you AVIS.
  • Reviewed by: SIMON - July 22, 2014
  • About the service from Auto Europe
  • Simple to use and book with.
  • About the service from the local car rental company - AVIS
  • Good car, recently cleaned and petrol totally full. Minimum of hassle with the paperwork but of course the big insurance bill.
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