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CUSTOMER COMMENTS DAYTON

Dayton, United States: 3 Reviews Available

Average Rating for Dayton:
customer review star rating
3
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Showing Results 1 to 3

  • Reviewed by: NICHOLAS - September 18, 2017
  • About the service from Auto Europe
  • Repeat online booking completed rapidly. Been using AE for 8 years now.
  • About the service from the local car rental company - ALAMO GOLD
  • Service fell below the standard I I normally receive from Alamo at Dayton. On arrival the desk was closed and I was directed to the NATIONAL desk. Agent struggled to complete my booking (unfamiliar with UK driving licence format). When I went to collect a car, no ALAMO cars or staff availabe so had to wait for a NATIONAL rep. First car they offered me (Kia Soul) I would consider a compact, eventually the offered me a Chevy Cruze. Car itself was good but standard of preparation was poor. On return, process was prompt and staff curteous and helpful.
  • Reviewed by: NICHOLAS - May 30, 2015
  • About the service from Auto Europe
  • I've been using Auto Europe for rentals in the US for six years. Pricing is clear and up-front and on the occasions I have had a problem an agent has been avaiable to resolve it. Always my first choice.
  • About the service from the local car rental company - ALAMO GOLD
  • Always provide me with excellent vehicles and service at Dayton.
  • Reviewed by: NICHOLAS - March 29, 2014
  • About the service from Auto Europe
  • Normally I book online but this time I booked over the phone. The agent took time to compare rental companies for me as some require additional drivers to present a credit card on pickup (which my partner does not have) . They were also able to change to the pickup time of the rental without any charge two days before the rental commenced.
  • About the service from the local car rental company - ALAMO GOLD
  • Extremely helpful and curteous staff at Alamo although the agent did try to soft-sell me additional personal accident cover and and upgrade (which I declined). Car was a 2014 model with low mileage, clean, not a whiff of cigarette smoke. Seven days trouble-free motoring and a speedy drop-off when I returned to the airport. This is the fourth time I have used Alamo through Auto Europe and they are my preferred rental company out of Dayton.
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