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CUSTOMER COMMENTS DENVER

Denver, United States: 37 Reviews Available

Average Rating for Denver:
customer review star rating
30
5
1
0
0

Page 1 of 2

Showing Results 1 to 20

  • Reviewed by: JOHN - January 9, 2017
  • About the service from Auto Europe
  • Exceptional service and value as always
  • About the service from the local car rental company - BUDGET
  • Great transaction, great service, highly recommended
  • Reviewed by: IAN - January 5, 2017
  • About the service from Auto Europe
  • Very pleased that T&C's were very clear. All hire car companies should follow the same principle
  • About the service from the local car rental company - ALAMO GOLD
  • Outstanding customer service. Highly efficient in every respect. Very surprised after very negative European hire car company experiences. No long queues, no hard sell, everything included and no last minute add ons like excess insurance.
  • Reviewed by: PETER - November 7, 2016
  • About the service from Auto Europe
  • Possibly the most efficient desk process - in terms of processing the reservation, that I have encountered. Very fast, accurate and no hidden costs. Walked away feeling very positive about the experience.
  • About the service from the local car rental company - NATIONAL
  • See above - excellent
  • Reviewed by: DAVID - October 26, 2016
  • About the service from Auto Europe
  • I find AutoEsiteurope the easiest site to use for car rental worldwide
  • About the service from the local car rental company - ALAMO GOLD
  • Alamo have always provided me with a first class service when hiring cars in the USA
  • Reviewed by: THOMAS - October 22, 2016
  • About the service from Auto Europe
  • Very good!
  • About the service from the local car rental company - DOLLAR
  • The first car we took had a badly cracked windscreen which we noticed before we left Dollars parking lot - but took 30 minutes of hassle to exchange. Second car had a flat battery in the only key we were given and broke down the next day. More hassle. Dollar clearly have NO quality control at Denver airport when it comes to letting cars go to customers.
  • Reviewed by: ROBIN - October 14, 2016
  • About the service from Auto Europe
  • The service provided by Alamo was excellent. The car provided was low-mileage and bigger than expected. Your price was competitive and I would boo with you again.
  • About the service from the local car rental company - ALAMO GOLD
  • Friendly and efficient reception staff on hire and return. Courteous airport transfer. Minor defect on vehicle and would have been given discount (without asking) but not possible on pre-paid hire. Have hired from Alamo before and would do so again.
  • Reviewed by: JOHN - September 27, 2016
  • About the service from Auto Europe
  • I received a great deal and was given an excellent car to drive for the week. Pick-up was fast and the service I received was very good. My excess was $0 and I didn't have to pay for extra insurance from the rental company. Value and peace of mind!
  • About the service from the local car rental company - ALAMO GOLD
  • Good service and speedy pick-up after a long journey. Stress free throughout and no issues dropping the car off at the end. Great experience!
  • Reviewed by: IAN - September 20, 2016
  • About the service from Auto Europe
  • Communications were good.
  • About the service from the local car rental company - ALAMO GOLD
  • No deposit held due to being uk citizen and having return ticket. Own choice of car in the class ordered. Super fast pick up and drop off. Had no issues what so ever. Brilliant.
  • Reviewed by: MARTIN - September 13, 2016
  • About the service from Auto Europe
  • Very pleased with website and pricing
  • About the service from the local car rental company - ALAMO GOLD
  • Pick up worked well at Alamo, of course they tried to sell extra insurance etc, which we declined, but we did agree to an upgrade which included an extra driver for free. Had a Hyundai Santa Fe Sport, which drove like a dream right over the Rocky Mountain NP (14500ft)
  • Reviewed by: GRAHAM - August 27, 2016
  • About the service from Auto Europe
  • Very happy with the website and comparative prices given.
  • About the service from the local car rental company - ALAMO GOLD
  • Very trouble free pick up, thanks to the comprehensive cover provided by AutoEurope, with no extras to pay. Offer of a larger car rejected easily.
  • Reviewed by: GRAHAM - July 28, 2016
  • About the service from Auto Europe
  • Easy to choose the car we wanted and at a competitive rate.
  • About the service from the local car rental company - ALAMO GOLD
  • We were touring for 5 weeks and needed to take the car into a local Alamo because of a problem with the instrument display and they gave us a free upgrade for the rest of our trip. Very helpful staff.
  • Reviewed by: WIKTOR - July 19, 2016
  • About the service from Auto Europe
  • Easy to book ,pleased with everything thank you
  • About the service from the local car rental company - BUDGET
  • Very polite, would use again
  • Reviewed by: BARRY - July 15, 2016
  • About the service from Auto Europe
  • Easy online booking procedure.
  • About the service from the local car rental company - ALAMO GOLD
  • Excellent staff at pick up. Explained everything that was required. Choice of vehicles. Our vehicle was a Hyundai Santa Fe. It was spotlessly clean. We travelled over 2000 miles and it performed first class throughout. Quick and easy pick up at Denver Airport and quick and easy drop-off at Salt Lake City airport.
  • Reviewed by: TERESA - June 17, 2016
  • About the service from Auto Europe
  • Straight forward
  • About the service from the local car rental company - ALAMO GOLD
  • Excellent service from Foude good advice and friendly service
  • Reviewed by: LES - May 4, 2016
  • About the service from Auto Europe
  • easy to book good value
  • About the service from the local car rental company - ALAMO GOLD
  • the only negative comment is the man on the desk when we arrived trying to get me to buy more insurance, I know that is their job to do that but after I told him I had enough insurance, he then tried to scare me by saying if you breakdown or anything goes wrong with the car it will cost you thousands to get it recovered by tow truck. then after I refused insurance he then tried to get me to upgrade. the drivers and staff were very helpful especially the man standing at the door directing you to your car I did not get his name. when returning the car, and getting the shuttle to the airport, I realised I had lost my camera I returned via the shuttle bus and the man at the depot went to look and found it for me so thank him please as I did
  • Reviewed by: RICHARD - April 16, 2016
  • About the service from Auto Europe
  • Excellent on the phone. Very professional
  • About the service from the local car rental company - ALAMO GOLD
  • A little too much pressure to upgrade to a four wheel drive. The man who processed my rental was a tad careless. I had a six week rental. The paperwork I received had only the first month detailed, and said the car had to be back on the wrong date. Alamo centrally advised I had to return the car to the depot after the first month. Absurd, as I was by now in another state. This caused a flurry of calls to the Denver office, to clarify the situation. It all worked out fine, but it was a simple error that should not have occured. I have had extended rentals previously, and they have segued into one another. On the plus side, the customer service when returning the car was exemplary, particularly the manager.
  • Reviewed by: ROBERT - February 21, 2016
  • About the service from Auto Europe
  • Very helpful staff. Very happy considering it was late.
  • About the service from the local car rental company - THRIFTY
  • Very good service. Quick and helpful.
  • Reviewed by: PAUL - February 16, 2016
  • About the service from Auto Europe
  • Great service, gives me a wide choice!
  • About the service from the local car rental company - THRIFTY
  • Whilst I have used Thrifty many times and on average they are fairly good, I have noticed that on the last couple of occasions out of Denver where I have had to upgrade because of the need for a four wheel drive that I always get the feeling I'm getting the most expensive option!
  • Reviewed by: JAMES - February 12, 2016
  • About the service from Auto Europe
  • excellent easy to use site
  • About the service from the local car rental company - ALAMO GOLD
  • Good service with no pressure to pay for upgrades or extra services
  • Reviewed by: TREVOR - September 16, 2015
  • About the service from Auto Europe
  • Good price, easy to book and everything worked fine with the hire car company.
  • About the service from the local car rental company - DOLLAR
  • Got a car in the class that I had booked without any problems, quick and easy return.
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