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CUSTOMER COMMENTS NEW ORLEANS
Home > Customer Reviews > United States > New Orleans

New Orleans, United States: 5 Reviews Available

Average Rating for New Orleans:
customer review star rating
4
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Page 1 of 1

Showing Results 1 to 5

  • Reviewed by: ANTHONY - July 2, 2016
  • About the service from Auto Europe
  • Excellent service, good choice of car. Hope to see you next time!
  • About the service from the local car rental company - ALAMO GOLD
  • Reviewed by: BILLY - May 8, 2016
  • About the service from Auto Europe
  • great experience.
  • About the service from the local car rental company - ALAMO GOLD
  • great i was in and out in five min.
  • Reviewed by: BARRY - December 27, 2013
  • About the service from Auto Europe
  • good clear paper work web site easy
  • About the service from the local car rental company - BUDGET
  • Reviewed by: SEEMA - October 27, 2012
  • About the service from Auto Europe
  • I found I would be picking up my car later in the day than I had booked and enquired from AutoEurope, whose agent warned me to contact the local site otherwise a car might not be available. When I did so it turned out to be completely unnecessary and I could have picked the car up at any time up to the end of the rental period without notifying them of the change. Luckily I had access to a telephone otherwise this innacurate advice would have been difficult and inconvenient to follow,
  • About the service from the local car rental company
  • Rental was for return at Houston but return instructions for New Orleans were supplied. I emailed to ask for advice but response time quoted was 5 to 8 working days - no help at all. I was able to find the information I needed on the website but for other queries this might have been impossible. it meant the cutomer service was effectively non-existent. Also I was urged to take breakdown cover and felt i could not risk refusing but the cost for 16 days was more than I pay for a year in the UK. other than that the service was efficient and the general experience was very good.
  • Reviewed by: ANDREW - October 3, 2012
  • About the service from Auto Europe
  • drop off at atlanta was misleading as it was no where near international terminal
  • About the service from the local car rental company
  • the assistant at new orleans was very helpful offered a selection of cars or a jeep for the same price, i chose chevy impala, large trunk!
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