Located right in the heart of Europe, Slovakia is a wonderland of mountains, thermal spas, three hundred-plus castles and vast swathes of fertile forest, the latter of which covers more than 40 per cent of the country. For road-trippers, there's no better experience than a leisurely drive through the High Tatras mountains in the north of the country, or the Low Tatras mountain range running parallel with the Polish border, both offering head-spinning views at every hairpin turn. Nestling on the banks of the River Danube, Bratislava (the capital) is small and very tourist-friendly with a host of interesting attractions, starting with the city's magnificent four-towered castle which houses part of the Slovak National Museum. Head for the Old Town to visit the amazing Primate's Palace built in the Neoclassical style and famous for its Hall of Mirrors. The country's second city is Kosice, famous for its a well-preserved historical centre and the magnificent St Elisabeth Cathedral, the largest church in Slovakia. There's much to see with a car hire in Slovakia, including the 12th-century Spis Castle (the largest of its kind in Europe and a UNESCO World Heritage Site) and the old medieval mining town of Banská Štiavnica. Visitors can also descend deep into the Dobsinska Ice Cave (the ice of which is 25 metres thick in some parts) and learn all about the country's history and traditions at the Museum of the Slovak Village, both situated in the country's picturesque heartlands.
Auto Europe provides quality car hire at over 24,000 convenient pick-up and drop-off points in more than 180 popular destinations worldwide. Confirm your cheap car hire in Bratislava, Kosice and other top locations in just a few clicks through our state-of-the-art booking engine and start planning your Slovakia motoring holiday today. By working with all the top suppliers, both locally and internationally, we can offer you the best prices and widest selection of vehicles, whether it's a low-cost car for city sightseeing or a sumptuous SUV for an epic road-trip around the country. For added peace of mind, why not take a few minutes to scroll down and read the comments left by some of Auto Europe's other customers in our car hire reviews in Slovakia section below.
" Really poor "
" Car hire company ripped us off for the deposit claiming damage we didn't cause. We are taking legal action. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" No problem. Nice friendly staff "
" No prolem.Nice friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good! "
" Good experience as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Polite staff, great car "
" Great car, polite staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Definitely recommend "
" Nice and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will definitely use them again. "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything from booking to dropping off the hire car went very smoothly. Great experience. "
" My first time experience hiring a car in Slovakia was absolutely fantastic! Great service, car was better than expected. I will definitely use Wheego again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good and smooth, with good and personable customer service "
" Very good and smooth, with good and personable customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A bit of a faff going through a third party but it was relatively easy to change the time of drop off. "
" Absolutely fine, smooth pick up and drop off, no frills car rental "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Easy to book "
" Easy to book & manage the booking "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ********** "
" ********** "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues to pickup or drop off the car, "
" Very friendly staff, in the down side is that even I had full coverage my deposit still blocked on my card 4 days after I have returned the car, otherwise 10/10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" quick and helpful service. provided car in good condition. very convenient drop off system. "
" quick and helpful service. provided car in good condition. very convenient drop off system. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you "
" Thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good car, great value and convenient location of pick-up/drop-off. "
" Great pick-up location! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Many thanks! "
" This is the first time I hired a car on my holiday, and the experience with Budget has been a smooth one. I absolutely loved it and will be doing it again. Many thanks for the convenient service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy no messing quick hence used in last 2 months and will use again. "
" Very good helpful and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No hassle straight forward when collecting and drop off was handy "
" Great service lovely clean car no problems be delighted to rent again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience and car. There was condensation on the inside of the windscreen when I got the car. Would have been nice if this was sorted before hand. Other than that a positive experience. "
" Good experience and car. There was condensation on the inside of the windscreen when I got the car. Would have been nice if this was sorted before hand. Other than that a positive experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Hidden fees - Late hour fee not made clear when booking. Item added to voucher only post booking. I chose to pay a higher rate to have the comfort that all is included. Highly unlikely to use AutoEurope in the future if this is the approach you take when advertising the car rentals. "
" Good value for money. I gave 9 out of 10 because not all the damages to the car have been recorded properly and I had to notify the agent to add them on the log book before pick up. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" See above "
" The cost for out of hours collection was never identified until after the booking was complete. I am aware that there are charges but other companies include these in the quote given upfront. I assumed the same and was therefore very surprised to see the level of charge in the small print AFTER I had confirmed and paid for the car rental. This is not transparent and not what I expect from a company the size of Budget. "
Value for Money: 2 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All good but too often it is cheaper or same rates on rental companies sites "
" All good. Friendly stuff, clean cars. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" They offered the best price at that time and the booking process was straight forward. However, when I updated some information later on, it change the booking of child car seat form one to three. They have called near the time to confirm, so all was good at the end. "
" I used them before so I know they are reliable and the car will meet my expectation. This time they did not have smaller car so they upgraded me without extra charge. The only thing why I did not give higher score was price for the child car seat. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All worked well and went to schedule "
" All worked well. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Unfortunately I wasnt happy with your service! I got a dirty car, the agent tried to rip me off on several occasions... very unprofessional! "
" Unfortunately I wasnt happy with your service! I got a dirty car, the agent tried to rip me off on several occasions... very unprofessional! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" overall happy with the rental "
" The boy at check in was not very experienced, almoust rude. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We've used this service several times and we're likely to use again, thank you "
" Collection was great and the vehicle was fine. Drop off for the return was not so good. There was nobody at the desk and the short term stay car park was full with no space. We didn't know what to do in this scenario and it wasn't explained to us what we should do if this occurred. We had to call the helpline number and they were able to inform us of what to do but it would have been good to know the procedure beforehand. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Autoeurope was not accurate in advertising vs. delivery. A free second driver was plastered all over the webpage, all they way through the booking and payment. It was very clear that the second driver would be added for free. But when the voucher came through, it listed a very hight price if you wanted to opt for an extra driver.... That was outrageous "
" Very nice, genuine staff. The service was excellent. Very convenient location. No bad comments about the Kosice International Airport Budget branch "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I like AutoEurope generally use them when visiting family abroad. Wasn't keen on what Buchbinder gave me as a car. "
" The did not give me the sort of car I would have wanted. Gave me a Dacia Sandero. Not drive such a nasty noisy car for years. I had ordered a Astra type car. So thought it would be a Focus, 308 or even Skoda type car. Further car petrol cap was very tough to get out, the unlock lever only worked now and then. Lastly they charged over 60 euros to hire a car seat for toddler. Seems extortionate. Cheaper to buy one. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 2
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service start to finish "
" Excellent value and service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good apart from the lack of speed to give back my deposit "
" I would say 10 but it's been a month and a bit since I hired the car and still without my deposit back "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe always provides competitive quotes "
" Quick, efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" no issues, smooth and straightforward "
" smooth, no issues "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Well recommend "
" Very smooth and pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Extremely easy. We found the car rental near the exit of the airport. All straight forward. Nice car suitable for our needs. Dropped the keys off in a letter box on return. I would have liked an email after returning the car to say all well and deposit returned to credit card. "
" All went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Only one issue , the service light was on when I picked the car up. "
" Great service as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Booking with Auto Europe is pretty straightforward and I have been doing it for number of years now. "
" The car in question had winter tyres on, which in high temperatures over 30°C is extremely dangerous, as any mechanic would tell you. Suffice to say that it highly influenced my quality of driving in such temperatures and also in torrential rain. Also, checked the documents a couple of days before drop off and was absolutely shocked that they lent me a car with invalid insurance card! The insurance expired a few days before I picked the car from Bratislava airport!!! How were they even allowed to lease a car that didn't have insurance in order??? I always thought of Budget as a decent company after years of renting from them, but this was absolutely awful. My driving this car could have ended in tragedy! To satisfy demand for cars in the busy holiday period, they seem to compromise on overal safety. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
" Very satisfied "
" Very satisfied "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All went well, will use it again. "
" Everything went smoothly. Being an existing customer of Budget, the car pickup process only took 2 mins. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very satisfied "
" everithing was all right "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Car was almost new, drives well, satisfied "
" great service, kind personal, easy rent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As always I've hired from Autoeurope no problems!!! "
" Quite a lot of scratches to but otherwise great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Great service and value, car was a bit damaged which was noted, would've preferred an undamaged vehicle. Overall easy process to hire and simple. "
" Great service and value, car was a bit damaged which was noted, would've preferred an undamaged vehicle. Overall easy process to hire and simple. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" . "
" Documentation provided with the car was the best we've ever had, very comprehensive, useful and simply presented "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to book and understand the website. Good value "
" As always top quality service received. Thank you Bratislava Airport Budget team! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick and easy pickup and drop-off. "
" Quick and easy pickup and drop-off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Smooth experience from start to finish "
" Smooth experience from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Only two words I can say about experience with rental cars in Kosice ABSOLUTELY EXCELLENT. HUGE THANK YOU to Miss Ivana and Mr. Milan Will definitely rent again "
" Anytime anywhere ALWAYS GOOD!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the service "
" Very happy with the service people at the counter very polite and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Apart from a car not being very clean inside, we were very happy. "
" Very friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Very easy and pleasant expirience "
" Very pleased staff very helpfull and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Only what I can say is that Kosice entire staff whom works for megadrive is one of the BEST I come a cross since i started renting a cars! (15years) Many Many Many Thanks to all of them "
" Only two words! BEST EXPERIENCE "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I usually use autoeurope because it is hard to beat them on a good deals and have been satisfied with customer support as well "
" Very professional staff at Bratislava airport Hertz/Firefly branch every time I use them "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Best price and simple to use. Again we always Auto Europe and have never had any issues. Keep up the good work. "
" The guys at the desk were very courteous and helpful. I asked for as larger vehicle in the class they could provide and without hesitation they provided a no cost upgrade to the class above and it had the bonus of being automatic. We travel frequently to Slovakia and always use Budget as they always provide a great level of service and are very friendly. Please pass on our thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" No complaints "
" Excellent service. Car was a little under-powered but in decent condition. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" See above "
" After a previous rental I'd left behind something in the car which was collected and stored but as such it's gone missing again from the Bratislava office so I'm reserving judgement of this particular experience. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy web site to use, very good price, staff very helpful and professional "
" Good price, nice people at Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I will book car again with you next time,very happy with your service "
" No problem at all "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" The car i opted for was Ford focus, i got the most basic skoda rapid in production, what was really disappointing "
" All good smooth pick up, and drop poff "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Counter staff were brilliant, especially when I did return the car staff were absolutely wonderful, and very professional, "
" To pick up the car I was a bit nervous , as the counter staff was so precise to find all the scratches or damage on the car, also warned me of any damage or late return going to be a costly to me, even though I had bought extra insurance to cover me for silly scratches if it would had happened during my stay in Bratislava, but to my disbelief on my way back to return the car, a lady in staff counter was absolutely brilliant, she was very professional, very friendly, so kind, after she checked out the car, she reassured me that everything was fine with the car, so she lifted a big stress from me, I wish I could remember her name so I could write a big thanks to her , but over all she had the best customer service I ever come a cross, if I had a company I would loved she work for me, thanks again to her , and I hope she forgive me by not remembering her name, best of luck with her career. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It gave me a good offer. "
" Cost efficient and convenient. But paper work at counter took long. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great Service "
" Good alround "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything nice and easy. "
" Car interior could be cleaner. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Very satisfied, easy communication "
" Easy smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto europe was very helpful over the phone and offered to refund payment of Budget will fail to do so. "
" Have been charged for additional driver despite fact that 1st additional driver was already included in rental and told this to staff. They insisted this to be paid. Later had to claim refund, unnecessary hassle that spoiled start of a holiday. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" I would definitely use this company again, car was in perfect condition and whole rental went very smooth. "
" Very friendly staff on counter, very helpful as well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Just good in general. "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall experience was great and will use in the future for sure. Thank you! "
" The only tiny disappointment was the actual car. As i drive ford focus and chosen thst option at booking and got Skoda Rapid instead. I am aware it's still within the range but really wanted the focus. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" car was like an advertising board , very shamed to drive in it "
" i didnt getcthe car that was booked , which is understandable , but the car was full of stickers which was very bad and shamed to drive in. the car looked like an advertising board!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" All very good, no complaints. "
" Our car was ready for pick up and agent was very efficient with taking our details and looking after us. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" VERY HAPPY :) "
" Good, quick and carefree customer service as always! No problem with pick up, very accommodating (as always). Definitely recommend! They are just BRILLIANT also Big THANK YOU to Miss. Ivana and Mr. Milan!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nice staff in Hertz Kisice "
" Good costumer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" An efficient service at all stages of the car hire process. "
" We were dealt with very efficiently when picking up the car. I had booked a small car & the one we were given was bigger than necessary. This wasn't a particular problem but my preference was for a smaller car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Experience was fine, the car whistled because of the addition of the roof rack but otherwise no probs. Good car, easy to deal with counter staff. "
" Had a roof rack storage unit fixed to car when not asked for. But was told that they made a mistake because it was supposed to be a child seat. Everything was fine after issue was solved. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" . "
" Could not have been happier. The counter staff at Kosice were very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" transparent and straightforward, nothing to complain about "
" Once booked, everything was very straightforward. I didn't like the first car because it had stickers all over it looking like an agent/rep car but was able to swap it and that was fine. The car I got, a Dacia, was super lazy and not very nice to drive but I chose that out of the cars available so I guess it's down to me, too. The whole process was easy and the staff at the airport lovely, thank you! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" everything was ok "
" good communication reasonable price "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use and clear and precise pricing "
" Friendly and efficient service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 5 Stars, quick easy pick up and drop off process no problems at all would highly recommend "
" Brilliant experience very easy and hassle free "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Experience was not great as I missed my flight and Auto Europe were not very helpful and did not try to make any changes to the pick up location. "
" I have missed my flight from Stansted airport to Bratialava on Friday morning then I had another flight but to Vienna on Friday evening. I called Auto Europe requesting if I can collect other car from Vienna airport or collect my car on Saturday morning from Bratislava airport. I found Auto Europe lady is not very helpful at all. She told me that I can not collect another car from Vienna airport and also it will be unlikely that the car will be kept to me and it will be nonrefundable. She asked me to call Alamo myself to find out what they can do for me. I had to call Alamo myself who informed that the car will be available at Bratislave airport on Saturday morning and I can not replace it and get a car from Vienna airport. So I had to travel from Vienna (where I stayed) to Bratislava airport. and collected the car. They charged me £30 because I said that I will use it in Vienna. I did not know that I will pay £30 if I crossed the border. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Easy,straightforward, pleasant. "
" Pleasant staff. What I don't understand is policy change where I am being charged extra to go to Austria. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am very satisfied. I have used them mamy times before too "
" I have used them many times in bratislava. And have always been happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent service "
" The staff is efficient and courteous ,the vehicles are in good condition,clean.my experience is extremely positive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all very good easy and affordable "
" there is no parking slot on return for budget at bratislava airport. I had no choice but to park the car in the Europecar parking bay and had a very frustrated and rude Europecar employee screaming at me for taking up his slot? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Everything nice and easy, no problem. "
" Everything nice and easy, no problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent Excellent Excellent Excellent. Definitely will rent again! "
" Great experience, very helpful, super smooth process and especially big THANK YOU to MIss (Ivana) and Mr (Milan) whom I was dealing with in Kosice airport. Excellent costumer service!!!! Couldn't ask for more :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Same as above. "
" We booked a child seat but that wasn't prepared. Staff looked surprised. Luckily he managed to find one which just about was suitable. Imagine he hadn't. It was 10.30pm. We would be stuck. Also tank wasn't completely full. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great experience "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good price, clear communication. "
" Not very clear where to park at drop-off. No designated Budget bay and no staff to ask. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" good "
" good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Na "
" Car itself was good, clean and in good condition. We booked and played extra for toddler seat which was very dirty. The cost of the seat was 42 Euro, I could have bought brand new toddler seat in the shop for that money. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I was misinformed about out of country charge. "
" Staff and car were both ok however I booked BMW 1 and got Opel Crossland which is not the same class in my opinion. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" No problems at all. Great service "
" Great service, polite and helpful no problems at all. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great little motor good on fuel clean & tidy thankyou made my holiday really enjoyable "
" Great little motor .....good on fuel .....clean & tidy ....thankyou..... price was value for money "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The service is a reasonable value for money. Will use it again in the similar circumstances. "
" Unfortunately the office in the Airport is understaffed: the same (very kind) person has to work over the counter and on the car park. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was prefer a diesel car for long distence so they change it for me... :) "
" The stuff are very friendly and helpfull "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Another great rental. "
" Another great rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very good service. Upon arrival we found out that we have been upgraded to a bigger car. All paper work was smooth, pleasant staff. Quick service upon arrival and departure. "
" We were pleased to receive an upgrade to Skoda Combi, which suited us as we had loads of luggage, skiing equipment. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" great "
" Very happy .Recomanded "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Thank you very much "
" Thank you very much "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall very happy "
" Overall very happy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly and proffesional "
" Exellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was as described, good condition and clean "
" Comparing the desk staff experience in the past with other company, this time I wasn't given as much information, it was just assumed I knew where the car park is, how to get out and so on, had to ask questions rather than being offered information "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Friendly staff,good car,hastle free and will be hiring again in March 2019......Excellant!!!! company & price. "
" Friendly staff,good car'hastle free and will be hiring again in March 2019......excellant!!!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience "
" Good customer service at airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Everything excellent "
" Everything very good staff polite and helpful. Very easy and fast service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great, efficient service in and out "
" It was one of the fastest pick up ever. Details were in system, they've just took my bank details with deposit, gave me the key and i was on my way within 3min "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was very smelly inside, the windscreen I had to clean from inside, I did what I could, otherwise ,just a bit more time to clean the car, that next customer feel more comfortable, thanks to Budget company and staff at the airport Kosice, I will hire the car again, all the best to all of you, thanks M.S. "
" Service good as always "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Autoeurope will find you the best cars at the cheapest prices guaranteed,they are the best,keep up with this great job "
" As a returning costumer dont have to wait long as they know me,i know what documents i need,so its easy to pick the car up.Got an upgraded car for my original booking fee,really happy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Overall I will continue to use Budget as I have for the last few years. "
" Windscreen had chip - should this not have been repaired before renting again? "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Overall, recommended. "
" The price a bit high, instead a VW Golf I got Skoda Octavia Station, very big vehicle that I really didn't need. The vehicle itself is almost new, but consumed a large amount of gasoline (9L/100KM). The diesel would be more preferable. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe is a very good company to hire cars through. I have hired cars from them at various destinations and always had good service from the companies they deal with. I would highly recommend booking hire cars through Auto Europe. "
" Budget at Bratislava airport provide an excellent service. The staff in the office are always helpful and the parking location for the cars is only a short walk away. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No issues at all - definitely use Budget again "
" Lovely clean car, no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Glo Bal company provides a excellent service from pick up to dropp off. Thank you RT Arnold "
" Everything was provide a nice way but only one thing was annoying and there were "snow tyres", if police would stop me how can I defence myself? You lent me car in a unlawful conditions. Otherwise all was perfect! Thank you for your service and I will recommended Glo Bal company to my friends. Regards Robert T. Arnold "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Easy to use & competitive prices. Very happy. "
" Quick and easy service with free upgrade. Perfect! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy with the staff when collecting the vehicle, Condition of the vehicle very good. My moan is I was on a early flight I was informed to park the car and put the key and paper work into letter box. When I arrived at the airport the car park was packed and due to this maneuvering was very difficult. I was not totally Happy were I leaved the vehicle and there was no one I could speak to. I just hoped that it was safe? "
" My paperwork stated Herts rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Excellent service from Firefly at Bratislava airport - good communiaction and excellent car provided. "
" Excellent service from Firefly at Bratislava airport - good communiaction and excellent car provided. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When I was struggling in my dealings with Buchbinder there was no one who I could speak to from Auto Europe. I believe you should have someone available while the companies you are using are open for business. "
" I was really disappointed at the attitude of the counter staff. Although the car was booked for 9am my group and I were attending a wedding 3.5 hours away so wanted to get a good start. I therefore got to the airport at 7.50am and was delighted to see that the counter opened at 8am. However nobody came to open at 8am(unlike the other rental counters) so I called the mobile number and asked what time they would open. I was asked 'what time is your booking', I told him 9am but explained my situation, and was told 'I am in the car park and I'm very busy, I will be there at nine'. I again asked if I could at least get the paperwork sorted to I could take the car at nine and was told 'I'll be there at nine'. He then arrived at 9.05am with no comment on being late, and just about dealt with my car in between personal texts and walking to other rental counters with no explanation of what was happening. I finally managed to drive away at 9.30am which meant my group and I started the day with unnecessary stress. Can't fault the car at all, but having known the booking was for six people the parcel shelf was left in the car and in Ford S Max there is absolutely nowhere to put it when the rear seats are in use. Another complete unnecessary negative on an otherwise satisfactory rental. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" the car was in very good condition "
" Very good company, nice and friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Smooth and easy, will use again "
" Efficient and reliable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellant "
" Always excellant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy Pick up N drop off, nice clean Car "
" Easy Pick up N drop off, nice clean Car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" If the car had been clean and not in gear with the handbrake off the experience would have been better along with the counter staff if he had been more helpful "
" The counter staff was uninterested in the condition of the car, the car was left in gear with the handbrake off so when I started the car I almost hit my partner and the car was filthy "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" EXCELLENT AS USUAL "
" EXCELLENT AS USUAL "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good I save time in money . thank you "
" I use Buchbinder three or four times per year and always services what they provide are very good . thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" A very smooth experience!! "
" Fantastic! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Generally good. I use budget often and feel as a customer loyalty should be rewarded. Ie upgrades etc "
" Car was great. Deposit is too excessive "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Good service. "
" I was pleased with everything the only thing what I have to say,one member of staff was really arrogant and rude when I tuuk the car back. "
" Have dealt with you for a number of years now, and have always had good service. Thank you. "
" They provide an excellent service. Some hire companies find non existent, or pre existing scratches on car after its return, and make a charge for such. Budget, at Bratislava Airport do not do this. I have always been pleased to deal with them, and will continue to do so. Please inform them of my satisfaction. Thank you, "
" Excellent customer service, quick and relax rent car. Keep going. Cheers "
" Excellent customer service, quick and relax rent car. Keep going. Cheers Dakujem Vam za perfektne sluzby a doporucim vas mojim priatelom. Prajem all the best! :) "
" All as expected. Good service. "
" All as expected. Good service. "
" Always use auto europe and Budget rental in Bratislava, very good service, and staff on site very helpfull, would not use any of the other providers Auto eurpoe web site is easy to use and always choose Zero excess- first class service "
" Excellent service, cannot fault their staff on site "
" smooth and reliable service would recommend to all and will use again. thanks. "
" used few times before price&service&fleet best in country. they're charging for service after 10pm but after all still cheaper to compare to others. "
" Excellent, always a great price. "
" Excellent service as with anytime I've used them. "
" rental experience was fine; no problems, no complaints "
" rental experience was very good; friendly man at the counter, easy rental, no problems or complaints "
" I am very satisfied with the Auto Europe car rental as I get what I expected. Good value for money. "
" I am very satisfied with the Budget car hire. Car was in excellent condition, clean, good to drive and reliable. Also the guys at the desk were nice and helpful. No issues. "
" Love it, nearly all my rentals I ever made are made from your website. Really happy so far with the service. "
" The overall service in Bratislava was ok, there was only a confusion about the difference between what a mini and an economic car is. Once I was told it is the engine size, now I was told is the amount of doors the car has. I am still not quite sure what is now correct, and the country car fleet guide is not explaining the difference clearly. I would be happy to be able to choose from the engine size as well. "
" Been using Auto Europe for 5 years in Slovakia and have had first class service no problems or complaints More than happy and will continue to do so "
" Same comments as above about Auto Europe Always going the extra to help if you need extra days rental "
" Happy with everything. "
" Very professional and good service. "
" Very efficient service that we have come to expect "
" Excellent service as always "
" well done, keep going "
" well done, keep going "
" Efficient easy to use service. Will definitely use again. "
" Efficient and friendly. Will definitely use again. It would be nice if the rental car park could be closer to the terminal. "
" I would recommend Budged / Auto Europe. Good service and price. "
" I used Budgets car few times and always happy with service. "
" quick, efficient, friendly and good value "
" good car and very efficient service - was even waiting in the car park when I arrived close to flight time in order to avoid delay "
" Ease of use, customer service and price that's so hard to beat! "
" Great car, quick service both collecting and returning. Would use again! "
" I picked up car had my break and dropped the car back. Been before hired before still happy tganks "
" As above "
" Excellent service "
" Very helpful and polite staff. "
" Good car, good price "
" Good company , no problems "
" Quality car(Citroen C4 )with only 3000 Km,s on the clock.We travelled over to Austria so we had to pay extra for the green card but that was was made clear when we booked plus a small charge of 8 euro to use the Austrian roads, so no nasty surprises.We always take our own Garmin satnav but this car came with navigation which was another plus at no extra cost. "
" Return procedure not that clear . No one to greet us in the car park so we had to walk into the airport reception .Then we had to return to the car park and wait ,fortunately ,only a few minutes ,so it was no big deal and we had plenty of time to spare.All in all we were very pleased. "
" Good overall but had to wait 30 minutes to get my car when I arrived at the airport as nobidy was in the office and had to ask the guy from the other car hire company to call them same problem when I was returning the car "
" A very user friendly website with affordable prices. The customer service advisers have always been excellent. Highly reccomended "
" A very good team who are always very helpful and go out of their way to make the rental experience as smooth as possible. Highly reccomended "
" very good service received from Budget "
" Punctual about time and very curteious "
" Vehicle as required. "
" Perfect customer service "
" I have never had a problem with auto europe, I have used them before & they are usually competitive on price & the cars are as specified & sometimes upgraded "
" We hired 3 cars & arrived a the budget office at approx 5.45pm & were told that we all had to pay an additional 48euro each (as it was out of hours- where as our receipt said the office closed at 6) In the end we had to pay an additional 20euro each. Had I been on my own & not been for the fact that there were 3 car loads of us plus one other family I would have been scammed for the full 48euro! "
" Easy, simple to book, good rates. "
" Fastest pickup of a rental car ever, no up selling, just checked the details, signed and away I went. Really great service. "
" always good but lately have not received confirmation emails. "
" Very satisfied. Am regular hirer, over number of years and helpful staff and good service. "