Auto Europe
- North America
- Central America
ALAMO SERBIA CUSTOMER REVIEWS
- 8
- 9.2
- 7
- 8.4
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
ALAMO BY ENT SERBIA Car Rental Reviews
Average Rating for ALAMO BY ENT :
Showing Results 1 to 5
Page 1 of 1
BELGRADE, ZZ - Reviewed by BRANKA - 15 April 2025
" Excellent service, fantastic overall experience. "
" Extremely friendly and helpful staff, great service, excellent car, highly recommended. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELGRADE, ZZ - Reviewed by STANISLAV - 09 December 2024
" The auto europe voucher said that there was a free additional driver, but it was not recognized in Alamo system and not provided by Alamo. "
" he auto europe voucher said that there was a free additional driver, but it was not recognized in Alamo system. I raised this with counter staff and sent the email to Alamo, but I never heard back from them. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELGRADE, ZZ - Reviewed by WARREN - 09 July 2024
" I like renting from Auto Europe. Very professional, reasonable cost and Clear communication "
" The staff were so friendly. However, the car was so old and patched up. It does not even have even reverse senser. Although I am very experienced driver, and can drive many different cars without given instruction, it will be nice, and may be more respectful, if the guy who gave us the key would spend a few minutes going through the key points of the car, and what is the procedure in case of an emergency. We have been asked to sign for the car condition report before even the car was inspected. So basically, we signed on a blank paper. This worried me so much as I ended up taking pictures of all dents and scratches of the car before I drove. We have paid the rental agency online in The Uk extra for a full insurance, but Alamo wanted to hold €900 on my credit card. I though this was over excessive amount. Last year, the amount was about €500. The same when handed back the car, we must sign for its condition without inspection. The report came a few minutes later via email. Despite retuning the car with any damage, I was so worried as I could not tell whether I was liable for extra payment. Luckly, we were not travelling back to the UK immediately after the retuning the car, so we went back to the rental kiosk to ensure that we will not have surprises for additional charges when we are back home later. The Guy at the rental office told nothing to worry about – we have returned the car as per the collection condition. So, there will be no charges. Why we have been told this when we retuned the car? We literally wasted so much time for nothing. Overall all, I think the process needs be a bit professionalism "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 4
BELGRADE, ZZ - Reviewed by MILAN - 26 July 2023
" Brilliant "
" Very friendly and helpful staff. Brilliant guys. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BELGRADE, ZZ - Reviewed by BOGDAN - 02 December 2018
" Car given was very old and scratched everywhere. Worst car I ever rented and I rent cars very often. "
" Car given was very old and scratched everywhere. Not in good shaped inside too. No USB port inside too. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 1