Auto Europe
- North America
- Central America
ALGHERO CAR HIRE REVIEWS
Car hire reviews in Alghero
With its breathtaking sea views, old town bastions and stunning Capo Caccia promontory, the ancient city of Alghero is one of the most picturesque holiday destinations in the Mediterranean. A medley of medieval churches and palaces, it is located on Sardinia's idyllic north-west coast and was once ruled by the Catalans for over four hundred years, much evident from the fact that many of the local residents speak Spanish and paella is often served in the local restaurants. The first port of call for many visitors is the 16th-century Santa Maria Cathedral which rises majestically above Alghero's ancient historic centre - the Centro Storico. A striking example of Catalan Gothic architecture, and visible from miles around, the cathedral's imposing tower offers the best panoramic views of the city and beyond. Located right in the heart of town, the delightful church of San Francesco dates back to the 14th century and is most notable for its splendid 14th-century cloister, magnificent marble altar and 17th-century wooden sculpture of Christ. Alghero is the ideal place from which to access some of Sardinia's most glorious beaches and the nearby beauty spots of the Riviera del Corallo (Coral Riviera), so-called because of the abundance of red coral in the local waters (don't miss the city's excellent Coral Museum) which has been gathered to make jewellery and ornaments since the days of the Romans. With a car hire in Alghero, you'll also be very well-placed for a relaxing day-trip to the Sardinian capital, Cagliari (about a three-hour drive to the south), or the ancient city of Olbia just 80 miles (just over an hour) to the north-east.
Auto Europe is a big player in the international travel industry with over 60 years' hands-on experience. Our competitive rates attract a constantly-increasing number of satisfied customers each year and for their convenience we now operate at more than 28,000 pick-up points in excess of 190 different destinations worldwide. By working with all the leading car hire providers, we can offer a wide variety of car vehicle categories ranging from low- and medium-cost cars for local sightseeing in Alghero to top-end SUVs and convertibles for a grand tour of Sardinia. Wherever you plan to collect your car, whether it's a downtown location or from Alghero Airport, it's always a good idea to check out what other clients had to say about their recent Auto Europe car hire experience in the city by reading the comments they posted below in our car hire reviews in Alghero section.
AUTO EUROPE ALGHERO, ITALY Car Rental Reviews
Average Rating for Auto Europe Alghero:
ALGHERO, IT - Reviewed by MICHAEL - 31 July 2025
" Already done "
" Everything went well and the staff member was very friendly, helpful and courteous . A pleasure to deal with . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JOHN - 16 July 2025
" Everything brilliant "
" Everything brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by CLAUDIO - 15 July 2025
" good "
" good, Unfortunately, there was only one staff member with many customers. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by CLAUDIO - 15 July 2025
" good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by PAUL - 30 June 2025
" Please see above. "
" Collecting the vehicle was very smooth, and we enjoyed driving a nice nearly brand new Fiat 600. Unfortunately after dropping off I received a note to say that I was being charged for damages. There was no damage and I sent photographic evidence to show this. No response. I am raising a formal complaint as I believe either a mistake has been made or I am being intentionally lied to. Please contact me to understand more. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by KEVIN - 17 June 2025
" I complained to Auto Europe but I didn't get any useful help. I was sent a copy of the Damage Matrix. It included cost of replacing items which I was billed for but evidently the wheels would not be replaced as the damage was superficial. "
" Returned the car at Alghero airport. It was inspected in great detail and they found 2 minor scratches on the wheel and one under the front bumper. Initially tried to charge me €1005 for the minor damage and reduced it to €650 when I objected. I have hired cars for many years and any minor damage has always been fairly assessed. Very disappointing experience. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
ALGHERO, IT - Reviewed by DARIUSZ - 15 June 2025
" No space to park Huge charge for petrol filling. "
" Big charge for filling the petrol. 36€ for service plus 12€ for petrol. Where there was not petrol station No space to park the car in sign parking for drivalia. No person to come and check the car after parking on return. Close to air port. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 1 Condition of the Vehicle: 7
ALGHERO, IT - Reviewed by SABINA - 09 June 2025
" See message above and take appropriate actions. Please note that this was only one rude Sardinian member of staff at the drop off. The other member was very virtuous and forthcoming. "
" FYI Oggetto: Reclamo formale riguardo addebiti non giustificati e trattamento ricevuto – Noleggio auto ad Alghero Gentili Signori, Con la presente desidero presentare un reclamo formale in merito a diversi aspetti problematici riscontrati durante e dopo il noleggio di un'autovettura presso la vostra sede di Alghero. 1. Discrepanza tra l'importo comunicato e quello addebitato: Mi era stato comunicato un addebito di €224,92 per presunti danni al veicolo, ma l'importo effettivamente prelevato dalla mia carta di credito è stato di £337,92. Si tratta di una somma significativamente superiore e non giustificata. Attualmente non ho ancora accesso all'estratto conto ufficiale, essendo in viaggio, ma ritengo opportuno segnalare immediatamente questa incongruenza. 2. Contestazione del danno: Il presunto danno, nello specifico un graffio, non era presente al momento della riconsegna del veicolo. La macchina è stata restituita alle ore 17:15, come da mia dichiarazione e presenza fisica, mentre il controllo da parte del vostro personale è stato effettuato successivamente, oltre le ore 18:00. Vi chiedo pertanto una conferma scritta ufficiale che l'autovettura è stata effettivamente riconsegnata alle ore 17:15, e non alle 18:38 come riportato in maniera errata. Tale conferma è necessaria ai fini del rimborso da parte della mia assicurazione aggiuntiva, che copriva solo fino alle ore 18:00. In mancanza di tale dichiarazione scritta, riterrò la vostra azienda direttamente responsabile del rimborso della somma dovuta per la sostituzione del pneumatico. 3. Firma falsificata sul verbale di riconsegna: Non ho firmato alcun documento relativo al controllo del veicolo, poiché mi trovavo già in aeroporto al momento dell'ispezione. Nonostante ciò, un documento risulta firmato da qualcun altro. Chiedo pertanto un controllo immediato, anche comparando la firma apposta con la mia firma reale, poiché si tratta chiaramente di una falsificazione. 4. Comportamento del personale: Nel tentativo di chiarire la situazione, mi sono recata personalmente presso il punto di noleggio. Un primo dipendente si è dimostrato estremamente scortese, liquidando le mie domande con un atteggiamento arrogante e poco professionale. Fortunatamente, un secondo collega è stato più disponibile e ha riconosciuto che non si trattava di un graffio bensì di semplice sporcizia. Abbiamo verificato insieme, ho rimosso il segno con un dito e abbiamo documentato l'orario tramite il suo cellulare, per maggiore trasparenza. Al momento della comunicazione di questa scoperta, il primo dipendente ha risposto con una frase inaccettabile: "Io le macchine non le lavo, le lecco." Un commento inadeguato e del tutto fuori luogo. 5. Pagamento già effettuato su altra carta: Vorrei anche precisare che il costo del noleggio era già stato saldato tramite un'altra carta. Pertanto, l'unico importo residuo da saldare era pari a €100. Non vi era alcuna giustificazione per un addebito di €224,92 o, peggio ancora, £337,92. 6. Costi aggiuntivi non rimborsabili: A seguito dell'addebito imprevisto sulla mia carta di credito, sto inoltre sostenendo costi giornalieri aggiuntivi, inclusi interessi per cambio valuta e commissioni bancarie, che stanno aumentando con il passare dei giorni. In base a quanto sopra, chiedo: • Il rimborso totale dell'importo addebitato (£337,92), o quantomeno della parte eccedente i €100 inizialmente dovuti. • Una dichiarazione scritta che confermi l'orario corretto di riconsegna del veicolo, ovvero le ore 17:15, e non le 18:38. • Un'indagine interna circa la firma falsificata. • Una risposta formale circa il comportamento del personale coinvolto. • Il riconoscimento dei costi supplementari derivanti dal vostro addebito irregolare. Resto in attesa di un vostro riscontro scritto urgente entro 7 giorni dal ricevimento di questa comunicazione. In assenza di risposta, mi riservo il diritto di adire le vie legali e segnalare l'accaduto alle autorità competenti e alle associazioni dei consumatori. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by JOHN - 28 May 2025
" Fantastic "
" Fantastic "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MICHAEL - 23 May 2025
" Already have "
" Excellent service from pickup to drop off "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MICHAEL - 07 October 2024
" Nightmare returned car with no damage yet being charged for damage when I returned the car gave key to a member of staff and asked him to check the car he asked me if car was full and I told him yes he said was too busy to check car and I left to catch my flight. Whilst waiting to board message came through about so called damage which I disputed right away by email no reply . When I returned to UK sent another email yet again no reply I've now received a charge of 380 euros which is a complete joke I need to speak to someone tried calling no reply. The check in email also said I left key in the box which is a complete lie and I have witnesses This is a rip off . "
" I have been charged with repair to a small dent which I have disputed from the start and surprise surprise no one has had the decency to get back to me . I want this issue sorted asap "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by GENNARO - 16 September 2024
" very good "
" holl perfect "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by DEREK - 16 September 2024
" Scruffy car that ran well and although grubby was comfortable. "
" I was given the worst condition car on the lot and told to record the damage on photos, I was not at all pleased with the car, although it did run faultlessly. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
ALGHERO, IT - Reviewed by CLAUDIO - 24 July 2024
" goods "
" goods "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by MARK - 29 June 2024
" The experience was good. The only slight issue was that the Autoeurope website seemed to indicate I would need an International Drivers Permit as the UK is not in tehe EU. The UK Government website was clear that I would not. I emailed Autoeurope but the response was that I needed to check with Europcar. I rang Europcar in Italy who confirmed I did not need and IDP. "
" It would have been better if someone had been there to inspect the car when I dropped it off in the car park, but the man at the desk in teh airport was very helpful "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by GENNARO - 02 June 2024
" no problems "
" tutto perfetto "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by COLIN - 14 May 2024
" I am a fan of AutoEurope and have been using them for many year. I am happy to recommend them to anyone as the failings are, in my opinion, fully with the local Moventur at Alghero Airport. "
" the company advertise "A service tailored down to the smallest details, always brand new cars, kind and qualified staff." This was all far from the experience I had. The car was 5 years old, 68k km on the clock and was battle worn including a missing fuel cover. No one on reception when we arrived or droped off. The car was parked away from the rest of the fleet... The contract I had to sign had no documeted faults on the bodywork! I was told that I had to photo the car myself and submit them to the WhatsApp number. I complained and asked for another car but was refused. I dropped the keys in via the postbox next to the kiosk and have received no communication since confirming receipt or the return of the deposit. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by KATIA - 15 April 2024
" I used Auto Europe before and always been satisfied, the prices are always very good and the booking process simple and quick. "
" There was only 1 person at the desk on arrival, I had 2 other customers in front of me and between them and the time it took me to get the keys, it took 45 minutes before I left the airport, despite I had done the webcheck. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 4 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by ERI - 22 October 2023
" 3rd time using you at Alghero, it is getting more complicated each time, but I guess that's the economy and legal complications these days. I still love the service I get through you and am very happy. "
" The check-in took absolutely ages. It wasn't the staff fault as the customer before us had a massive complaint with the booking agent, but we weren't expecting to wait that long. Drop-off also took ages as the people before us was checking in and were taking as long as we did. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MARK - 02 October 2023
" As stated. "
" Good all round car hire experience and would use again. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by TREVOR - 22 September 2023
" Booking was easy and went well "
" It was very easy to hire a car and collect / drop off it , the only negative part I have is the additional insurance cost which I thought I had already paid in my initial booking and having my credit card having money assigned to Maggiore and me having no control over if they were to remove funds without my approval after I returned the car which did cause me problems with my credit card billing "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by TRISTAN - 27 August 2023
" Auto Europe has been an excellent service and have hired on multiple occasions now and always hassle free experience. "
" Good all round experience from start to finish. Website experience good and was able to hire a fiat 500l at a cost of about £530 for 2 weeks. On arrival was upgraded to a Jeep automatic. Car exterior was a little dirty but not the worst. Interior was very clean. It went through fuel, which costed a fair bit over the 2 weeks. Couldn't figure out where to drop car as was not told upon hire but left it in bay I collected it from. Dropped key to desk in airport and no apparent problems to date. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by SEAN - 09 August 2023
" Due to an error in the booking (admittedly on my part) our vehicle was scheduled to collect on the incorrect day from our arrival in Sardinia. Therefore we found that our booking had been cancelled when we arrived at the vendor desk in Alghero Airport. There were no alternative vehicles available from Viaggiare and so we had to hire an alternative vehicle from another vendor as it was late at night and we had a long drive ahead and needed to get our two small children to bed. The following day I spoke with a very friendly AutoEurope representative who advised that it was unlikely that we would be able to receive any kind of refund for the cancelled booking, even though we had not been able to obtain a vehicle. He did advise that he would raise a support ticket and there may be a chance that we could receive a partial refund from Viaggiare, possibly with a cancellation charge or fee being applied, however when following up a week later there was no update on this. He advised that the ticket was still open and so I am hoping that there is still a chance we may receive some refund for a service we paid for but didn't receive, but if that is not the case I would find it hard to recommend Viaggiare or AutoEurope to family or colleagues. "
" The Viaggiare representative was friendly and tried to be helpful, however due to a mistake in our booking we were unable to collect a vehicle and there were no alternative vehicles available. Therefore we needed to hire a replacement vehicle from an alternative vendor at the Airport. "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by EVGENY - 05 August 2023
" I used Auto Europe many times for renting cars across Europe, and everything was very good in all instances. Excellent business. "
" Everything was very smooth and nice, nothing really comment on! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JOSEPH - 04 August 2023
" . "
" . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by CRISTIANO - 02 August 2023
" No flexibility when mostly needed and would not have cost anything. "
" We had a problem with the flight and asked to change the pick up from Alghero to Olbia. The auto-europe representative said that nothing could be done despite the Noleggiare representative saying that it was ok for them to do it but they needed auto-europe to amend the booking. As a consequence of that we could not pick the car up and lost all the rental money whilst having to rent another car elsewhere. We are long term clients and the lack of flexibility is not acceptable given that the rental company was happy to change pick up location. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by JOHN - 21 July 2023
" Very Good "
" Brilliant Service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by SIMON - 21 April 2023
" Great service, thank you "
" Great service, thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MICHAEL - 17 October 2022
" Good "
" Good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by JAMES - 23 September 2022
" Can someone contact me. I have photos to prove the condition of thr car. "
" Why have i been charged £322.42. I returned the car in the same condition I pick up in. I was told the desk staff just to leave the keys even though i asked someone to check the car before leaving Alghero "
Value for Money: 2 Efficiency of Counter Staff: 5 Expediency of Drop-off: 3 Condition of the Vehicle: 3
ALGHERO, IT - Reviewed by CLAUDIO - 14 September 2022
" excellent "
" very good staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by PHILLIP - 10 June 2022
" Very happy with everything. Had total confidence in the car and the company "
" Very straightforward pick up of the car. Very pleasant and helpful staff. Car very clean. Would highly recommend Sicily by Car. Definitely use the company again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by SIMON - 07 June 2022
" See above "
" I am a regular customer of Locauto in Alghero and I always receive a really good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JAMES - 19 April 2022
" I will definitely use sicily by car again. "
" The car was dirty, but in good condition. No staff in the car park on arrival or departure. But counter staff very efficient & friendly. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALGHERO, IT - Reviewed by PAUL - 22 June 2021
" Easy booking process and good service. "
" Pick up and drop off at Alghero was extremely easy, staff were courteous and polite. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by PHIL - 20 July 2020
" Great experience "
" Great experience all the way throughout, excellent staff member in Alghero "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by RONALD - 16 February 2020
" Our experience was a good one "
" Sicily by Car were as always professional and gave us excellent customer service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JOHN - 01 November 2019
" Brilliant "
" Brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MARTYN - 16 October 2019
" Having been able to book the car online with a Debit Card, I was utterly devastated that I could not use the same card to complete the hire at the airport. If you only take Credit Cards at the point of hire (airport in this case) then you should not allow people to use a Debit Card online. I subsequently did not use the car I had planned to use, and hired a car from a company at the same airport who have no problem taking Debit Cards (I do not have a Credit Card). I will never use your service again and will be telling all me colleagues, friends and families to avoid. "
" Disaster "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by DANIEL - 28 September 2019
" 5* "
" Very quick and very good cars "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by DESMOND - 25 September 2019
" Very good all round service "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by CARLDEAN - 23 September 2019
" When I first arrived at half 11am, we got told because we was 15 minutes late we now have to wait for another vehicle which will be no longer than 30 minutes, we did not get a vehicle until twi and a half hours later after complaining many times to the counter staff and to the company itself, but this wasnt the issue, the issue is I returned the car in the same condition I got it in on the 12th, I returned home later that day, a few days after the weekend had finished I gave AutoEurope a call because I had still not received my £156 deposit back, I spoke to a lady ( my call was also recorded ) who told me my funds had been released on the 12th ( the day of return ) which may take a few working days to show in my account, she told me to get in contact with Santander for a better timescale for when it will clear, today (23 September) I have spoken to Santander who said there is NOTHING pending, my deposit has not been sent back and there seems to be no return funds being sent back to me, they have now opened a claim, very upsetting service, my £156 is not in my account and I have struggled this month as I have had no other funds to cover this "
" When I first arrived at half 11am, we got told by the Avis desk because we was 15 minutes late we now have to wait for another vehicle which will be no longer than 30 minutes, we did not get a vehicle until twi and a half hours later after complaining many times to the counter staff and to the company itself, but this wasnt the issue, the issue is I returned the car in the same condition I got it in on the 12th, I returned home later that day, a few days after the weekend had finished I gave AutoEurope a call because I had still not received my £156 deposit back, I spoke to a lady ( my call was also recorded ) who told me my funds had been released on the 12th ( the day of return ) which may take a few working days to show in my account, she told me to get in contact with Santander for a better timescale for when it will clear, today (23 September) I have spoken to Santander who said there is NOTHING pending, my deposit has not been sent back and there seems to be no return funds being sent back to me, they have now opened a claim, very upsetting service, my £156 is not in my account and I have struggled this month as I have had no other funds to cover this "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by BENJAMIN - 22 September 2019
" Very easy service to use "
" Always use this company and they have never let me down "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MASSIMILIANO - 07 September 2019
" Very easy app "
" Lovely staff and very polite "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by ALESSANDRA - 20 July 2019
" Excellent in all respects. "
" Excellent: super quick check-in and check out. Brand new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by VLADIMIR - 07 July 2019
" Everything was Ok. Nothing negative to say. No deposit require. Only fuel depisit. "
" Everything was Ok. Nothing negative to say. No deposit require. Only fuel deposit. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by NICOLA - 02 July 2019
" Nothing to add. "
" The Staff did not speak great English, and there were difficulties in communication. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by IAN - 05 June 2019
" Simple website to negotiate with enough options so that you could select exactly what you wanted "
" Excellent. Collection was painless and the car only had 3,000 Km on the clock. I was unable to check the condition of the car when collecting it as it was outside and pouring with rain "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by DAVID - 28 May 2019
" It was a very good service and will be using them again "
" It was a very good service and will be using them again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by ANDRAS - 15 May 2019
" Good "
" Good, but i just realised they charged me for something that I don't know what? 40.47 euro "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by RONALD - 12 April 2019
" A good service "
" A good pleasant polite efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by DAVID - 03 April 2019
" Good value and no problems, except for the drop-off situation at Alghero "
" Normally it is very clear at an airport where you should go for drop off. It was not clear at Alghero and we needed 3 goes to get the correct car pen. and we did not realise that Firefly seems to be part of Hertz, who eventually checked out the car. It would have been easier to go to Hertz, which was well sign-posted, whereas there were no clear signs for Firefly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by GILLIAN - 08 February 2019
" I have been using auto europe for many years and you have always been excellent. there is nothing wrong with your service and i have used maggiore in the past without problem but hopefully the previous hire period was just a mistake on their part and there will be no additonal road tax charges for this recent hire for which you are seeking a review. "
" there was a problem with my previous hire with this company in that i was charged an extra amount for road tax AFTER the venicle was returned (which has since been refunded) abd it would appear that this may happen again with this rental.. /the counter staff were very helpful in trying to work this out but were completely baffled. I am therefore waiting for my credit card statement to arrive to see if I have been charged again. will be in touch. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JOANNA - 23 January 2019
" Nothing to complain. Sicily by car highly recommended. "
" Good service. The only minus was that I had to change the original car due to the terrible smell inside and the some kind of warning light which appeared on the dashboard after a short drive. There was no problem with the exchange. The second car was very good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by PHILIP - 15 January 2019
" Always excellent "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by GUY - 04 December 2018
" The man on the counter was very courteous but he was the only S by C person at the airport so a long wait behind people booking in, returning ars and having to go to the parking area to help there. "
" The petrol tank was only half full despite the agreement saying it was full. Had to go back to the desk to get this resolved. Also the car was dirty and splattered with mud. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 4
ALGHERO, IT - Reviewed by ERICA - 29 November 2018
" Overall very satisfied. Great value. Repeated customer and will never use other agency for car hire in Europe. "
" There were some unexpected T&C but was clear enough on paperwork. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MALCOLM - 28 November 2018
" Simple, straightforward, as it should be "
" Just a slight delay as the staff familiarised themselves with a new system, but they were very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by GILLIAN - 23 November 2018
" top top "
" good prices, good everything. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by CLIVE - 22 October 2018
" I consider that it is bad practice on behalf of Firefly to rent a car which had clearly not been properly checked. See Note 3 above for more detail. "
" I collected the Firefly rental car from Alghero Airport in Sardinia on 2/10/2018. After leaving the rental area I immediately noticed the sound of a warning gong from the dashboard and the dash display showed various text messages in German (a language I do not speak). I stopped and inferred from the display graphic that two tyres were probably underinflated; further more a light bulb icon suggested to me a lamp might have also been defective. A visual inspection of the tyres suggested all tyres were inflated to about the same level so I continued to a garage and inflated the two offending wheels to 2 bars (there was no handbook present in the car glove box). I continued the journey to Dorgali and the inflation warnings had now disappeared. In Dorgali I download an Opel Adam handbook from the internet and checked the tyres again, the front right was down slightly and the others were normal. I was concerned about the front wheel and contacted a rental representative 39-079-935054 the lady was helpful and suggested I took the car to a garage and said a puncture repair should cost about 20 euro which I could claim if I had a receipt. She also said I could substitute the spare wheel and I told her I had considered this option but the Adam does not carry a spare. The first service agent I visited said the dash indication was probably false and I understood the mechanic had found a general 'reset' procedure for the info display and had implemented this. Returning to the car the following day I noticed the front wheel was completely flat, using the electric tyre pump supplied with the car I reinflated the tyre to the correct 2.2 bar and returned to the same service agent. He said they did not repair tyres and suggested I took the car to another agent about 1km away. The tyre agent removed the wheel and following an inspection said it would be dangerous to repair the tyre and it should be replaced, which he subsequently did. I was very dissatisfied with the condition of the vehicle I received; I cannot believe the car had been properly checked before being rented to me, any experienced member of staff should have easily spotted the problems with this particular car with its high level of self testing just by driving a short distance. This experience of course had a detrimental effect on my holiday. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by JAMES - 10 October 2018
" All of the experience was speedy and efficient "
" Quick and straightforward process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
ALGHERO, IT - Reviewed by KONRAD - 09 October 2018
" Like I said, the experience with Noleggiare was horrendous. I didn't yet have experience with AutoEurope as I have to submit a reimbursement claim. "
" Horrendous experience! I should have looked at the Google reviews in advance and never rent from them! Long wait for the pick up, no proper look at the car upon pick up, I was made to sign documents in Italian which I didn't understand and eventually was talked into having to pay for some "damages" discovered upon dropping the car off! I will be submitting a reimbursement claim via the insurance. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 6
ALGHERO, IT - Reviewed by JOYCE - 07 October 2018
" As above - car which had already done 78,000 km, full of unmarked scratches and dents, which puts a lot of pressure on the rentee to check everything on the car. My guess is that Firefly are able to offer a good price because they buy up cars from the more reputable hire companies, who usually have given me a car which was either nearly new, or had done no more than 10,000km. "
" The car had done 78,000+ and was full of scratches and dents. It was also not clean on the outside. I was told by the counter staff that every new scratch over 1cm would be counted. As a lot of the scratches were not indicated on the document I was given, I asked the person in the car park dealing with drop-offs etc. to scrutinize the car with me. He was very brusque, but eventually did come over to mark on the document all the scratches not mentioned. On the plus side the rental was one of the cheapest, on the minus side, I have never been told that every new scratch over 1cm would be counted, especially on a car where most of the scratches were not even identified. Would try not to use Firefly again. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 3
ALGHERO, IT - Reviewed by ALEXANDER - 28 September 2018
" Should not work with certain car rental agencies "
" Charged 50 euro for late pick up. Flight delayed. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ALGHERO, IT - Reviewed by ANTHONY - 22 September 2018
" Phone staff helpful as I had ( there was an email offer from auto europe for significant discount a few days before flying thank you). Seems no means of updating original offer online, so cancelled and rebooked and the system immediatly could not accept payment. "
" Need sign above desk to indicate that Hertz Thrifty should include Firefly, (not on the desk hidden by the queue of people). Note - the queue system didnt work !! and we waited about an hour due to 3 flights arrived at the same time. staff were doing their best. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by JAMES - 22 September 2018
" Auto-Europe process is easy and efficient "
" Time at counter was very slow (approximately 15 mins per customer) as the representative concentrated a lot of time trying to sell extras (insurance etc) "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by HELEN - 19 September 2018
" I have never had such a bad experience with a hire car company. It took forever to be served, nobody came out to the car with us, so we had to mark the damage we saw on the car & take photographs - we totally missed a hairline crack in the wing mirror, so had to pay in return. We only used the car to drive from the airport to the hotel, so no chance of damaging it; absolutely rediculous. Never again! "
" The counter staff were not very helpful, the rules about credit cards v'a debit cards are rediculous, never heard anything so bad. If we took out extra insurance, we could use a debit card, but if we didn't we had to use a credit card - really? Antiquated system to make you take out the extra insurance. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 8
ALGHERO, IT - Reviewed by SHARON - 18 September 2018
" Very good service, "
" They were all very polite, great car, would defo use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by DANIEL - 05 September 2018
" Had to change dates for rental due to flights being cancelled. One phone call sorted all out. Excellent service, will use again. "
" Perfect. Cannot add any more comments! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by JOANNA - 02 September 2018
" The worst car hire company ever. There was no car for us to collect upon arrival. We were left stranded, with children and staff were rude and unhelpful. One member of staff actaully laughed at us! To top it off this company steals your money as they offer no refund despite not providing a vehicle for us. Disgusting! AVOID!!! "
" The worst car hire company ever. There was no car for us to collect upon arrival. We were left stranded, with children and staff were rude and unhelpful. One member of staff actaully laughed at us! To top it off this company steals your money as they offer no refund despite not providing a vehicle for us. Disgusting! AVOID!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
ALGHERO, IT - Reviewed by LEIGH - 30 August 2018
" Nothing else to add "
" Damage under the car that I didn't see on collection that I have now been charged €256 for, yet have not received an email or copy of the repair invoice from Interrent. On returning the car, the lady checking went straight to that part of the car to look underneath. I will need to claim this via our extra insurance once back in the UK, so will call for help if that's ok? "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 7 Condition of the Vehicle: 3
ALGHERO, IT - Reviewed by MATHEUS ALEXANDRE - 14 August 2018
" Everything ran very smoothly from the pick up to drop off. I'm very pleased! "
" Great service and friendly staffs, I really do recommend it! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by MASSIMO - 13 August 2018
" Very easy/ user friendly Quick collection and drop off "
" Super quick and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by VICKY - 07 August 2018
" Disappointed that not given prices of sat nav etc that were payable locally "
" Cars gear box atrocious, staff rude. WiFi cable broken. Tried to claim damage to plastic wheel trim. Overcharging for additional driver and insurance. Will not use again "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 3
ALGHERO, IT - Reviewed by FIONA - 30 July 2018
" Overall excellent despite waits. "
" Excellent price and so easy to book online. When I went to collect the car there was a very very long wait - 50 minutes - only one person on the counter though he remained charming and apologetic despite stress. I was upgraded and got a lovely new Renault Clio with built in Sat Nav that was a joy to drive and a pleasure to sit in. Returning the car was more tricky, no wait but the girl on the counter was very surly and rude when I misunderstood the drop off point, again alone so perhaps very overwhelmed by business. The girls accepting and checking the car were very pleasant and efficient. I would not hesitate to use this firm again despite the waits as the prices and cars are so good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by LUCIA - 28 July 2018
" Picking up the car in Alghero, we had to cue for one hour an d 30 minutes. The car's side mirrors were dirty. "
" Good "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 6
ALGHERO, IT - Reviewed by ANDREW - 06 July 2018
" Great to deal with, smooth and efficient process throughout. It is worth paying that little extra to go with the larger/professional operators (and in most cases its really not that much more) for a hassle free and quality service. "
" Great to deal with, smooth and efficient process throughout. It is worth paying that little extra to go with the larger/professional operators (and in most cases its really not that much more) for a hassle free and quality service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by SHARON - 06 July 2018
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by AIDAS - 21 June 2018
" We like to much "
" Super easy friendly team "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by ANNA - 18 June 2018
" As above "
" Returned car undamaged Accused of damage to wheel Fortunately I had photographed evidence of Car at pick up so cleared However staff aggressive and should have had damage recorded They did not come to Car at beginning so if I had not taken photos I would have been charged since their recording at pick up was wrong Could have been opportunistic technique ?? "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by COLIN - 15 June 2018
" The car was nearly new but unfortunately there was a fault with the petrol gauge. But when I dropped the car off the people were understanding and it did not cause any unnecessary issues. "
" I have queued for hours waiting to collect a car but the queue was short this time and the paperwork only took around 10 mins. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ALGHERO, IT - Reviewed by ANDREW - 09 May 2018
" Easy to find, friendly staff, clean car and professional service without up selling - what more could you ask for? "
" Subject to checking my credit card statement for any hidden charges they may have made, this has been the most hassle free car hiring experience I have ever encountered. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ALGHERO, IT - Reviewed by GARY - 29 June 2015
" Could not find the correct desk in terminal, was not under auto@europe desk , so lined up for 40 minutes in wrong desk. Was informed that Smile cars was under Missagore desk. So lined up for another 40 minutes. This was not on my paper work receive from you stating to go to Missagore desk.. So I wasted around 1 and a half hours trying to locate the correct desk. Also not on your paper work was the following, that they advise me to return the car clean to avoid a penalty, So the evening before return to airport I washed the car at my hotel havwe never had to do this before with any hire company. "
" Do not understand the cleaning of vehicle for return. never had this with any hire company before. "
ALGHERO, IT - Reviewed by CHRIS - 02 June 2015
" Used Locauto any they are fine. Second time and no problems. "
" All good. "
ALGHERO, IT - Reviewed by OLIVER - 25 May 2015
" No complaints. One thing - we weren't entirely sure whether, as UK licence holders, we also needed to take along a paper licence. Is this discussed in your instructions? We couldn't see it. "
" The car itself was good - as was the pick-up process. However, the process of handing the car back left a sour taste in the mouth. A sign at the desk stated that the interior of the car must be "reasonably clean" on its return. We spend a good 15 mins making sure this was the case - even though we'd done little to dirty it during our trip. To then be told that we were being charged because it wasn't clean was - to be brutally honest - a joke. It like a very deliberate and very calculated con. These small things can make all the difference. I've used hire cars countless times before and I've never before experienced this. There's no way we'll be using Maggiore again and if that means we won't be using Auto Europe again, so be it "
ALGHERO, IT - Reviewed by ANTHONY - 16 May 2015
" I booked the car by phone and was very pleased with the helpful employee in the USA who dealt with my booking. "
" I chose Europcar because I was able to collect my car, hired for 3 days, from the town office in Alghero. All the other hire car offices are at the Airport and very inconvenient to collect and return from there. "
ALGHERO, IT - Reviewed by PAUL - 12 May 2015
" Very friendly staff and very efficient "
ALGHERO, IT - Reviewed by DAVID - 09 May 2015
" I don't suppose I will hear further about this. I travel to my house near Alghero around 4 times a year and have done for 10 years. This time I only travelled with my Visa debit card and was refused the car. I had to call a friend who lives 50km the other side of Alghero and ask him to come with his credit card, the agent told me I could use this and there would be no extra charge. When my friend arrived I called Auto Europe who made me cancel my contract and take a new contract with my friend as the main driver as we were using his credit card. I was now made to pay an extra £90 because of the new booking. In the meantime I was offered cars from other suppliers with my debit card. Please add Appalled to your ratings list. "
" They were very understanding and helpful about the situation arising from the problems with Auto Europe. "
ALGHERO, IT - Reviewed by PAUL - 21 April 2015
" Excellent service and rates "
" Extremely helpful check out member of staff. Almost new car. Spotless. Everything could not have gone smoother. Would have no hesitation in using Locauto again. "
ALGHERO, IT - Reviewed by PHILIP - 27 October 2014
" Excellent every time i use them "
" Ok but car not very clean "
ALGHERO, IT - Reviewed by FRANCESCO - 05 October 2014
" Excellent service "
" Good value car for money, but I would have loved a diesel car "
ALGHERO, IT - Reviewed by STEPHEN - 04 July 2014
" Good quick service. "
" Good quick service. "
ALGHERO, IT - Reviewed by BARRY - 19 June 2014
" good relationship with Sicily car & thrifty my favourite car companies "
" very good as with earlier bookings good zero excess worth paying for it saves time & trouble "
ALGHERO, IT - Reviewed by ICARO - 22 April 2014
" No hidden fees and very good prices. Will use their service again. "
" Very helpful staff "
ALGHERO, IT - Reviewed by DARIUSZ - 28 February 2014
" Good, reliable, no problems at all "
" I've booked in small Alfa Romeo MiTo, but received big family Citroen C4 Picasso. Thanks Thrifty! Very kind customer service and quick pick up and drop off. "
ALGHERO, IT - Reviewed by BAMIDELE - 17 February 2014
" yes I will recommend my friends to use your website for car rentals worldwide "
" there was no one in the check out desk when we dropped the car last Saturday 15/2/14 . we had to drop the keys in the drop key box "
ALGHERO, IT - Reviewed by WILIAM - 15 January 2014
" The on line booking was simple amnd the price competitive. "
" The collection of the car was quick and easy. The car was very clean and the drop of was quick and easy too. The Auto Europe staff at the airport were polite, friendly and efficient. "
ALGHERO, IT - Reviewed by MARK - 25 June 2013
" Very smooth process, no booking issues, costs were same as outlined at time of booking "
" Was good other than the wait time for pickup which was ridiculously long (1.5hrs) "
ALGHERO, IT - Reviewed by CRAIG - 26 December 2012
" Really good all round. Have not used AE for some time as found a slightly cheaper alternative recently but this was a mistake as although the up front price of teh competitor was cheaper the final price was siginificfantly more. AE service far outways the alternative so I will be sticking with you from now on. "
" Very nice friendly staff. Car was clean and tidy. "
- Home
- Car Hire Destinations
- Italy
- Alghero
- Alghero Car Hire Reviews