" Generally it was good except for the quality of the car "
" Staff were good and efficient and the car was clean, but it was an old car with faded/scratched paintwork. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 3
" Always excellent "
" Limited choice of car but what we got was good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above "
" Appalling service at Antigua, car was a wreck and dangerous, brakes only just worked, no option to change unless we waited hours or upgraded, I have photos to prove it. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 1
" Not sure if safety measures and checks are monitored sufficiently. "
" Staff were pleasant at point of collection and drop off. I had 2 tires blow out the day after I rented the vehicle - roads are not great in Antigua - and on inspection saw that the remaining tires were not sufficiently inflated (bulge visible). This would seem something that needs to be addressed before every rental, let alone on an island where roads are not good. When calling for assistance, staff did not call back as indicated (said twice that they would call in 10 mins to update, but did not). In the end I had to get a cab to the office to find out what was happening. That experience left me feeling anxious about the safety of the car. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" Old crock Kia with lots of damage notifications and 13000 miles on the clock on a small island. Half hour wait to get the car "