AVIS GREECE Car Rental Reviews

KEFALONIA, GR - Reviewed by WILLIAM - 18 August 2025

" Very good service "

" Very good service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by KIERAN - 27 July 2025

" Experience did not meet expectations. "

" I ordered luxury SUV and ended up with a Citroen which was too small and caused issues with luggage and boot space. Avis have charged me an additional £140 and I have no idea why. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 5
Condition of the Vehicle: 10

CHIOS, GR - Reviewed by AIKATERINI - 18 June 2025

" VERY GOOD BRANCH!!! "

" STAFF VERY POLITE. VEHICLE IN PERFECT CONDITION. DROP OFF & PICK UP VERY CONVENIENT AT THE PORT! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DIOGENES - 30 November 2024

" x "

" x "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by DAVID - 25 October 2024

" I don't know if Avis or Auto Europe are responsible for overcharge. "

" Avis have taken €160 from my credit card for local vat and vehicle license fee, both of which were included in the prepayment. I am now attempting to get it back. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

SANTORINI, GR - Reviewed by DAVID - 12 October 2024

" See above. All in all not the level of service expected from Avis! "

" The first car offered - a Citroen C3 - proved to be not acceptable as the plastic front bumper was upon inspection detached on the driver side (and the AVIS team were unaware of that til we pointed it out), The second car provided was - an Opel Corsa - was notably older (with over 11000 km on the clock, despite being on a small island...) with numerous scratches etc, and the fuel gauge was faulty, showing 3/4 full buy we were assured it was a fault not a part-empty tank. However when we came to fill the car before return the gauge went to the full mark, but the desk said that fault was intermittent and that the 15litre of full was compatible with the 200km we had driven! We have no way of knowing if that was the case. All in all, we felt we had been placed-off with a 'Budget' car rather than the 'Avis' car we had booked and paid for. Secondly, Avis desk said that as we had booked through yourselves, rather than direct, we forfeited the Avis Preferred Plus bonus of a free 2nd driver - and were therefore charged an extra €20 for the 4-day hire. PS We had arrived early to pick the car but the Avid desk declined to allow to bring the hire period - pick up and return - by an hour, claiming he hadn't received the car back yet, despite several cars sitting on the letting bay. All in all not the level of service expected from Avis! "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by SIMONE - 11 September 2024

" For what happend at the Avis desk about the insurance i don't feel safe renting with Autoeurope again. I'm afraid of surprises once i get to my destination. I think i will try other online services. "

" My experience wasn't great i felt tricked by the person that gave me the car. He said that Autoeurope is a scam and the insurance i made with Autoeurope even if it was full coverage, didn't cover with them and made me paid an additional amount to get the full coverage. The full rental price became quite expensive. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 6
Condition of the Vehicle: 6

KALAMATA, GR - Reviewed by DEREK - 23 June 2024

" Not happy with vehicle supplied or cost. "

" Car offered did not match details advertised when booking, had to upgrade at pick up which was additional cost. "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by DAVID - 08 September 2023

" Unfortunately we have been charged to fill the tank of petrol but we had already done this! "

" Unfortunately the car was very underpowered for the terrain. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 5

ZAKYNTHOS, GR - Reviewed by CHRISTOPHER - 01 August 2023

" Easy and reliable "

" very efficient. quality vehicle and close to airport terminal "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by PETER - 28 July 2023

" Awful customer service. I hired a car for a week for our holiday to Kefalonia - my father suffered a stroke on the day we were supposed to fly out so we informed we would not be able to collect on that day but we may make it out later in the week for the last few days of our holiday. We did end up flying out for the final few days to be told that our booking is no longer valid and we would have to pay for a new hire car. They can't refund anything and cannot make any exception even though I've paid to hire the car for the whole week anyway. We ended up hiring from a lovely lady at Hertz car hire (next door to Avis at the airport) and it ended up being a cheaper price than we originally paid anyway. Very poor customer service "

" Awful customer service. I hired a car for a week for our holiday to Kefalonia - my father suffered a stroke on the day we were supposed to fly out so we informed we would not be able to collect on that day but we may make it out later in the week for the last few days of our holiday. We did end up flying out for the final few days to be told that our booking is no longer valid and we would have to pay for a new hire car. They can't refund anything and cannot make any exception even though I've paid to hire the car for the whole week anyway. We ended up hiring from a lovely lady at Hertz car hire (next door to Avis at the airport) and it ended up being a cheaper price than we originally paid anyway. Very poor customer service "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by PHILIP - 06 June 2023

" I have used Autoeurope for years and the service is always excellent. As it was this time. They provided the cheapest options however, the reality was different on arrival at the airport. My experience with Avis was awful but I do not hold Autoeurope responsible for this. Unfortunately I will have to think twice about using Autoeurope in future due to this experience. "

" I went with Avis as I had a bad experience with a previous car hire. I paid twice as much than going with a lesser-known firm thinking that they would be more professional and provide me with peace of mind. This was our first trip since my 4yr old son was diagnosed with Type 1 Diabetes two years ago and I needed this trip to be a positive experience. After a delayed flight we arrived late at Thessaloniki Airport. My son's condition means that we must monitor his blood glucose levels constantly and medically treat him whenever required as his condition means if he is not treated immediately, it can be fatal. Our delayed flight landed approx. 23:45 because of the delay. We had been travelling since 10am. My son required medical treatment on landing. We also had to wait until the last people had picked up their luggage as our child seat had been misplaced. I wasn't concerned about the car hire as I had chosen Avis above others because they were open past midnight and they had asked for the flight number on booking. When we got to the desk for Avis - not in the Terminal building I had been led to believe and the signage was terrible - It was midnight. The gentleman behind the desk immediately tried to upsell me to a larger car which wasn't very pleasant. We were tired, concerned for our son and had a 4hr drive ahead of us. The Avis Counter Staff continued to run through the contract seemingly annoyed it was booked through Autoeurope. Nothing was very clear, and he seemed irked that I wasn't taking their insurance products which I'd booked through Autoeurope. By the time we got to payment he then informed me there would be an extra charge due to the time of collection being past midnight!! It was six minutes past midnight, and we had already wasted so much time trying to be upsold! I was perplexed as to why there would be an extra charge. They knew there had been a delay. I tried to explain having to wait for our luggage and how we had to treat our son but none of this seemed to matter. Avis seemed only interested in getting more money out of me that what I had already paid Autoeurope. We ended up in quite a row which upset my son and I ended up having to pay the extra as otherwise we were all stuck in Thessaloniki airport 4 hours from where we needed to be. He ranted that the desk should have been closed (contradicting what was on the Autoeurope website when I booked) slamming down a sign on the desk. He continued to rant about me having to complain to Autoeurope if I had any issues. I needed to remove my family from the situation as everyone was getting upset. I was with a party of 4 other families. All of whom had booked through other companies. None of them were charged extra for arriving after midnight. None of them were pushed into upsell - in fact all of them were given cars from the higher bracket!! I couldn't believe the treatment I received from Avis. I agreed to the payment and asked for the car to be readied quickly asking the Avis member of staff to stop arguing with me. We took the car and got on our way. The car was fine until the day we were returning. Out of all the four cars we hired mine was the one that experienced a puncture. The tyre had split and there was no spare in the car. The puncture repair kit was completely unsuitable. I ended up having to use the emergency line to organise rescue. Whilst this happened the communication was difficult and if our flight home had not also been delayed, we would have likely missed this flight. As it was, we got the car returned and the hand back all went ok. The final bill was higher than I what I booked through Autoeurope which I found annoying. Overall, I won't be using Avis ever again. It was such a disappointing experience when I was expecting the exact opposite. Everyone else had a wonderful experience, enjoying bigger and better cars whilst paying half of what I did. I had a very upset family all of whom still mention the angry Avis employee. When we returned to the airport my son did not want to go into the airport as he recognised it from the week earlier being a such an upsetting experience. I've been a loyal customer of Autoeurope for several years. Sadly, this experience will inevitably make me question using them again. Not through any fault of Autoeurope but because of the difficulty it caused using a third party and having Avis use that to wiggle out of any responsibility "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 8
Condition of the Vehicle: 4

PREVEZA, GR - Reviewed by NIGEL - 10 April 2023

" The car was in a poor state though with lots of dents and scratches. "

" Avis seem to be efficient at the check-in desks and the vehicle was close to the terminal. The check-in guy was excellent. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

HERAKLION, GR - Reviewed by NICHOLAS - 23 October 2022

" Tried the cheap firms....never again "

" quality and competitive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by STEPHEN - 19 October 2022

" Cars need better servicing "

" Wrong windscreen wiper fitted Clutch pedal needed attention Offside mirror not working correctly "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 6

CORFU, GR - Reviewed by JOHN - 18 October 2022

" Happy, and would use AE + Avis combination again. "

" Basically good. Car was excellent, and quite new. Drop-off was a bit chaotic, as multiple companies use same car park, but wasn't a huge problem. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by STEVEN - 28 September 2022

" Mainly much better than the various competition we have used over the years. "

" Couple of things. Car was covered in serious scuffs, dents and scratched which we could not see in the dark on pick up so had to photograph and email. In the end were were not charged for these but were worried for some time that we might be. Also the charge which we paid for for different drop off at booking was added to locally. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

SKIATHOS, GR - Reviewed by IAN - 26 September 2022

" See above "

" Pick up and drop off very good. Car good apart from front tyres were over inflated (over 40psi) one rear tyre was about 20psi and was alarming in car. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by LEANDER - 27 August 2022

" As above "

" Staff were generally efficient and friendly. The car we ordered was a BMW, what we received was a Kia. A lot of scuffs and scratches that were recorded by staff. We pointed out more. Interior was v dirty, general mess and stained seats. Although we took out what we thought was the full insurance cover, We were strongly encouraged to take out further insurance, it was our choice but we felt we should be fully protected. Drop off was very easy. "

Value for Money: 4
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

THESSALONIKI, GR - Reviewed by SIMON - 17 August 2022

" Very satisfied "

" I deliberately chose to pay a higher price for a leading brand on this occasion and the experience fulfilled my expectations. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

LEFKADA, GR - Reviewed by ROBERT - 02 August 2022

" Not sure that Auto Europe provided much value in this booking "

" As our flight was delayed by 5 hours we did not arrive until 2am in Preveza, which meant that the Avis desk was closed. I had to arrange, at my own expense, a taxi to my accommodation, and then at 08:30 a taxi back to the airport to collect my car. The staff on the desk could not access my booking from the previous day - despite the fact that I had spoken with the Avis staff the previous night when I new we were going to be delayed. They assured me that there would be no problems, and that the car would be available for me. I then I had a very frustrating email dialogue as Avis were trying to bill me for a new booking cost of £839 - this cost was eventually returned on 12 July. But then on 19 July I noticed that I had been billed £792 by Avis - after another email dialogue this was eventually credited back on 20 July "

Value for Money: 8
Efficiency of Counter Staff: 4
Expediency of Drop-off: 1
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by NEIL - 21 July 2022

" Car provided was not the car selected. "

" Car provided was not the car selected. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

SANTORINI, GR - Reviewed by ANTHONY - 14 July 2022

" . "

" George at the hire desk was really friendly and very helpful, we were very happy with our car and drop off was easy too "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by CHRISTOPHER - 28 June 2022

" . "

" Counter staff were friendly, knowledgeable and polite was a very smooth process from picking up at one airport and returning it to another. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

PREVEZA, GR - Reviewed by CRAIG - 25 June 2022

" Great way to enjoy peace of mind car rental, no hidden costs "

" Hassle free, great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by STEPHEN - 17 June 2022

" See above. "

" At first we were given a BMW, with paint peeling off the bonnet and non-functioning electric windows and door mirrors. Then we were upgraded to a diesel Mercedes' Benz. "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 6

ZANTE, GR - Reviewed by STEVEN - 06 June 2022

" The additional insurance was poor value "

" Great counter staff "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by AMY - 26 May 2022

" X "

" Still waiting for deposit of second driver and drop off refund "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by EDWARD - 05 May 2022

" No problems with autoeurope "

" Rushed into extra insurance despite taking out cover with autoeuope "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by SIMON - 23 April 2022

" Entirely unsatisfactory that I had to incur all this time trying to resolve the issue. Any monetary savings from the website is undone by the additional work to try and resolve such issues. "

" I have been charged twice for this rental. This is an issue they is yet to be resolved. Avis and your company. I have prepaid fully for this. Avis decided to enter into another manual agreement on site without informing me that it didn't recognise the full prepayment. As a result it has charged for most of the rental again. Their airport office is now uncontactable. "

Value for Money: 1
Efficiency of Counter Staff: 2
Expediency of Drop-off: 8
Condition of the Vehicle: 4

AKTION, GR - Reviewed by ROBERT - 07 April 2022

" Generally very positive. Avis are one of the better quality rental providers. "

" Generally very good. I had to extend the rental by 3 days due to a flight cancellation. I wanted to pay for the extra days using my euro account but they were unable to do this. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by PANAGIOTIS - 03 April 2022

" Very pleased with service provided. I will definitely use again, and recommend to others. "

" Excellent service everything went like clockwork. No problems at all. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by PETER - 22 March 2022

" All booking processes worked well. "

" Good car, efficient admin. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by RICHARD - 02 March 2022

" Great staff "

" Very good service, only a few minor issues...aerial missing and heater did not work correctly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by THOMAS - 18 February 2022

" As above "

" Couldn't go on the trip due to covid - emailed 24hrs beforehand but haven't heard anything back - not sure if I get a credit for future use??? "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by DAVID - 07 October 2021

" Auto Europe is very easy to deal with and gives a good cross section of cars to choose from. "

" A 3 month old car supplied with 1 key and no central locking and with non-functioning windscreen washers. Not good enough. "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

HERAKLION, GR - Reviewed by FIONA - 15 September 2021

" Excellent and efficient service "

" Excellent service, would recommend to others going to Crete. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CHRISOSTOMOS - 25 August 2021

" Great experience! "

" Great experience from start to finish. Although not the cheapest- certainly the who service is well worth it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CHANIA, GR - Reviewed by KEVIN - 27 October 2020

" Nothing to add "

" Car was past its best Clutch pedal had a terrible squeak "

Value for Money: 6
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 4

PREVEZA, GR - Reviewed by ROBIN - 24 October 2020

" Ok but could be better with cleaner car "

" Had booked VW Up or similar. Was given Fiat Panda diesel. I did not consider this similar! Was not very clean - carpets and mats dirty. Receptionist was on long telephone chat on return and kept me waiting "

Value for Money: 6
Efficiency of Counter Staff: 7
Expediency of Drop-off: 6
Condition of the Vehicle: 5

PREVEZA, GR - Reviewed by GEOFFREY - 14 October 2020

" Excellent service all round as previously just a pity the car we requested was not available "

" Excellent service just a pity we didn't get the car we chose "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

PREVEZA, GR - Reviewed by CEZAR - 07 October 2020

" Quick and easy! "

" Friendly and welcoming staff. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

RHODES, GR - Reviewed by JONATHAN - 06 October 2020

" All good. "

" Quick and easy pick up and drop off at airport. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

PREVEZA, GR - Reviewed by STEPHEN - 30 September 2020

" AE were great, and man at Avis was fine - just the condition of the car was awful. "

" Service was excellent, but the car very poor. 87,000 km on clock, and in a very poor state. Told it was full of fuel, reality it was 3/4 full - we only noticed that about 10 minutes away from airport pickup and it was midnight so too late to go back. We returned the car full of fuel. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 6

KEFALONIA, GR - Reviewed by ANTHONY - 29 September 2020

" I'll definitely be using this service again and was impressed with Avis "

" A super efficient and easy online booking process which was matched by the team who managed the collection/drop off. Hassle-free and a great option to give a fixed price to refuel at drop off if you didn't have time to do so "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by SARAH - 27 September 2020

" You've taken money from my account, an extra £38.04 with no explanation, warning or authorisation. I expect full reimbursement immediately. "

" You've taken money from my account, an extra £38.04 with no explanation, warning or authorisation. I expect full reimbursement immediately. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by CHRISTOPHER - 13 September 2020

" Feel as though I spent a decent amount of money I didn't get what I ordered. "

" Booked a manual petrol audi q3 was given a diesel automatic BMW x1. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by NICHOLAS - 12 September 2020

" Auto Europe ok but let down by local partner Avis in Kefalonia. "

" 1. Confusing on arrival and car collection, Avis tried to sell me extra insurance most of which was covered under the insurance upgrade I purchased. Conditions not clear. 2. Correct size car but very old vehicle, over 66,000k on the clock and tired, stained seats, no central locking, many dents which all had to be logged and agreed before taking the car including photo evidence. 3. Bad smell inside the car which lasted for the two week car hire, unable to use the air conditioning with the windows closed, had to drive with the windows open. 3. Very bad smell inside the car "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

ZAKYNTHOS, GR - Reviewed by DAVID - 03 September 2020

" A really friendly & efficient service. The gentleman behind the desk was very helpful and couldn't do enough to welcome us. "

" A really friendly & efficient service. The gentleman behind the desk was very helpful and couldn't do enough to welcome us. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by NIKOLAOS - 15 January 2020

" Clear and comprehensive way to rent a car. Very satisfied with the process. "

" Quick process and friendly staff. Car reasonably priced and in relatively good condition despite the mileage. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by BRIAN - 02 November 2019

" Good and easy. "

" Efficient good service. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

CHANIA, GR - Reviewed by PETER - 30 October 2019

" Easy to use website and comparison of rentals "

" Car was quite nice, but had lots of scratches and a couple of dents. Inside was fine. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

VOLOS, GR - Reviewed by ALAN - 29 October 2019

" No comments to offer "

" Soon after collecting the car (but after the office had closed) the dashboard display screen indicated 'add urea' then a 'fault', then a 'serious engine fault'. At first I assumed I just needed to buy some AdBlue but as the faults escalated, I became more concerned. When the office was once again open I phoned and was told that a replacement car would be organised for the next day. That didn't happen and I spent all the next day of my holiday essentially trapped in the hotel believing that I could not use the car. The next day I phoned the office again and on probing discovered that there was no replacement car, but that I could ignore the serious engine fault message. So, really not a great experience with Avis. Avis won't be anywhere near my first choice next time. Oh, and then, this week I received a letter saying that the office failed to take part of the hire car payment. I have now paid that charge by BACS. All in all not a great experience. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

KOS, GR - Reviewed by EYAL - 23 October 2019

" very good "

" very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

CORFU, GR - Reviewed by IAIN - 07 October 2019

" Auto Europe service as always very good, Avis desk service very good the vehicle poor at best. "

" The exterior and interior of the vehicle were both really dirty, also the body of the vehicle was badly scratched and marked, not impressed! "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 4

ZAKYNTHOS, GR - Reviewed by ADRIEN - 01 October 2019

" All very smooth and good rate "

" Excellent experience all round from booking site through to rental "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by PAUL - 24 September 2019

" Excellent throughout "

" From initial booking to dropping the car off at Kalamata airport the service was excellent. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by GRAEME - 20 September 2019

" Overall a very satisfactory hire "

" Overall a very satisfactory hire "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by ALONSO - 06 September 2019

" Best service I do recommend to everyone. Thanks "

" Really good service. Thanks "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CHANIA, GR - Reviewed by CEZAR - 02 September 2019

" If you decide to visit Crete island you need to rent a car ! Amazing "

" Friendly staff and very welcoming and helpful! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by KRIKOR - 28 August 2019

" It's efficient. "

" I received a lower class vehicle and the car was also damaged. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 1

KEFALONIA, GR - Reviewed by BARRY - 19 August 2019

" Very easy and efficient. "

" Very friendly staff and very easy to pick up and drop off car. All scratches and dent clearly pointed out and recorded at pickup. A hassle free hire. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MYKONOS, GR - Reviewed by GILLES - 29 July 2019

" None "

" I had taken the full insurance to make sure I wouldn't have any unexpected costs during my stay. Two days before drop off I had a flat tyre which someone came to change but didn't put new tyre and put the spare tyre instead. As a result I couldn't do anything the last day as I didn't want to drive with no spare tyre (especially with the road conditions in Mykonos). When I gave back the car the lady who checked it told me I might be charged for the flat tyre and I had to argue to explain that I specifically asked if tyres were included in the insurance when I took it. She told me her manager would decide if I get charge or not which I find unacceptable when you sell an insurance to your customer mentioning everything is covered and confirming even the tyres when I specifically ask. After 20 minutes of discussing I was finally told I wouldn't be charged but that was a very unpleasant experience. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 1
Condition of the Vehicle: 6

ATHENS, GR - Reviewed by THOMAS - 22 July 2019

" . "

" . "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by MURRAY - 19 July 2019

" Fast and easy "

" Friendly and helpful staff. Car a little tired for a premium rental brand "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

KEFALONIA, GR - Reviewed by BARRY - 18 July 2019

" In all, it was a good experience and the car performed well. "

" The pre-booked vehicle was not available and we were given a similar replacement. This is a regular occurance and is a little disappointing. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ZAKYNTHOS, GR - Reviewed by SARAH - 09 July 2019

" Used Auto Europe before and wouldn't hesitate to use them again. "

" Everything went smoothly and efficiently. Very pleased, only thing that could have been an issue was the diesel charge if returned empty. The car couldn't physically hold the amount of diesel we were asked to pay for. However, we returned the car fully fuelled, so avoided this. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SKIATHOS, GR - Reviewed by SHIRLEY - 04 July 2019

" Very friendly efficient service "

" Very friendly efficient service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KEFALONIA, GR - Reviewed by STEPHEN - 04 June 2019

" / "

" car hire via auto europe "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by COLIN - 24 May 2019

" The experience was ok, I still get confused regarding insurances and excess etc. but that is my fault. "

" Easy collection at airport, slightly disappointed with car but not a problem. Very easy drop off. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

HERAKLION, GR - Reviewed by MALCOLM - 19 May 2019

" As stated above all good. "

" Very happy with the rental. The car (Citroen C3) struggled a little with the steep mountain roads but was otherwise good. The staff on pick up and drop off were excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by DAVID - 22 April 2019

" Excellent throughout. "

" Excellent throughout. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by GRAHAME - 14 October 2018

" Always very good, with competative prices "

" Fast pick up, no water in windscreen washer tank "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KEFALONIA, GR - Reviewed by PIERS - 08 October 2018

" I would thoroughly recommend AutoEurope but this hire was more disconcerting than usual. "

" We rented the car at Geneva Airport (Swiss side) but to travel to France. We were told to pay extra for breakdown support in France. This is the first company that has required this and I will be careful to use another company next time. "

Value for Money: 6
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 5

THESSALONIKI, GR - Reviewed by ROBERT - 01 October 2018

" Always found Auto Europe to provide the best value "

" The van transfer worked well with help from driver to load luggage. Quickest return of a vehicle I have ever had. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HERAKLION, GR - Reviewed by TERENCE - 01 October 2018

" Very Satisfied "

" As usual my experience with Avis and Auto Europe was very good - nothing to raise any issues about "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by MATEUSZ - 28 September 2018

" Perfect "

" Not a single problem. Everything went smooth. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HERAKLION, GR - Reviewed by JOHN - 28 September 2018

" I have used Auto Europe for a number of years and always found the whole process just works. The prices are reasonable too. "

" The counter staff were pretty keen to upsell me an additional roadside recovery package for 44 euros which I accepted. He did give me a slight upgrade as a reward but he was probably going to do that anyway! On our return the minibus to take us to the departure doors had such a high step my wife hurt her knee getting off. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by KEITH - 26 September 2018

" Good experience and good advice on filling the tank! "

" Excellent experience -including letting me know where the parking brake was in the Mercedes A Class "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

KALAMATA, GR - Reviewed by JOHN - 26 September 2018

" Auto Europe I found to be very good and look forward to using them on any future trips abroad. "

" Very efficient, representative waiting at desk on arrival and car ready in car park. Only stopped a small amount on my card (£54) to cover any shortfall in fuel; but car returned full so no charge taken. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

KEFALONIA, GR - Reviewed by STEPHEN - 26 September 2018

" Do not use Avis "

" Car broke down Replacement was filthy and has been smoked in Will never use Avis again "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 1

CORFU, GR - Reviewed by GRAEME - 21 September 2018

" Very good staff in the Avis car park location "

" Much better than our last hire! "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

THESSALONIKI, GR - Reviewed by VITALIOS - 20 September 2018

" Best car flying on the road careful for speed radars especially in Chalkidiki entering in Kalithea "

" The only downside its i rent automatic BMW wich was new model no one from staf came to explain how to operate all thoes switches and joysticks to start the car at first place i needed like 5 min to figure how to start it anyway its not so big deal you learn it quick after all it was perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

RHODES, GR - Reviewed by IAN - 18 September 2018

" Very easy to view and book. "

" The only issue we had was that we collected our car at night and unable to do a complete check on the car as no lighting, tried to look at car using torch on phone. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 9

IGOUMENITSA, GR - Reviewed by ALASDAIR - 18 September 2018

" Car was good condition Service was good. The holding of €930 euros was a very unpleasant surprise. Especially as it holds the funds rather than just takes your card details! The car I got was not what I would assume to be the same category and considering I got the same car as y friend but paid more I am very unamused "

" I booked a polo online. And my friend booked I believe an Aygo but I can't quite remember. However we both got given Nissan Micra's. Personally I would not describe a Micra in the same category as a Polo!. Also I paid more for my car than my friend. Yet we ended up with the same car?!? "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

RHODES, GR - Reviewed by NEIL - 13 September 2018

" Satisfied, but keep up the standards. Myself, family, friends and work colleagues are all very wary of renting cars abroad due to cowboy antics from car rental companies. "

" Quite good, the fuel policy wasn't explained properly by the member of staff, only through me checking my credit card account did I realise I'd paid for a full tank of fuel up front. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CHANIA, GR - Reviewed by THOMAS - 13 September 2018

" No problems whatsoever "

" Agent reviewed the car carefully with me at pickup to identify scratches. No problems at return. Car was clean and as described "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by CHRISTOPHER - 13 September 2018

" I find Auto-Europe easy to use and they provide all the relevant details in a clear format. "

" Very pleasant and efficient service "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

KOS, GR - Reviewed by ALISON - 11 September 2018

" All OK "

" All went smoothly "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by REVEKKA - 06 September 2018

" Everything was great especially the upgrade "

" Great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by LAZARUS - 25 August 2018

" Very straightforward like that you list the companies before you book "

" Great staff. Easy rental "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by ANTONIOS - 25 August 2018

" Very good "

" One of the reasons we booked with Avis is because our son recommended the company to us plus your company rents to age 70 and other companies only rent to 69. Thank you "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by MARIA - 25 August 2018

" I want to raise a complaint "

" We feel ripped off quite frankly! They used extortionate charges for the scratches which were on the car. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 5

ZANTE, GR - Reviewed by NICK - 16 August 2018

" Very good - unusual for car hire well done Avis "

" Really friendly staff well done Avix "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ALAN - 14 August 2018

" Overall ok - but didn't appreciate the hard sell. "

" Despite having paid for Excess Reimbursement Coverage as part of the original booking - counter staff seemed to imply that this was insufficient and an additional warranty was necessary - which I declined. This detracted from an otherwise seamless process. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

ATHENS, GR - Reviewed by GEORGIOS - 12 August 2018

" Greater variety of cars "

" Great customer service from the desk staff "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORFU, GR - Reviewed by OLIVER - 10 August 2018

" Everything is like it`s suppose to be. So experience was positive. "

" Everything was very easy and quick. Very satisfied. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

THESSALONIKI, GR - Reviewed by JAMES - 22 July 2018

" My only concern was that having purchased the enhanced Insurance Package with Auto Europe, Avis said this would not cover me duirectly for this booking and unless I took out their insurance I would have to reimburse them directly and claim later through Auto Europe. "

" Terrific performance by counter staff and vehicle handover crew. I booked a small SUV but was allocated a Mercedes A160 which had been scuffed in all four corners and a wing but drove brilliantly. Although, not exactly perfect for the remote beach access of Sithonia. This was still a great experience. Well done Avis! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

ATHENS, GR - Reviewed by BERNARD - 28 June 2018

" Avid provided a faultless service and an excellent vehicle. I recommend them. "

" Yes. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORFU, GR - Reviewed by ROBERT - 25 June 2018

" Have had bad car hire experiences. This was a pleasure and makes holiday so much more relaxing at the beginning and the end. "

" Pick up and drop off very easy and staff friendly and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

RHODES, GR - Reviewed by NEIL - 23 June 2018

" A "

" A "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ATHENS, GR - Reviewed by SIMON - 14 November 2013

" Good price for type of vehicle sourced. "

" Polite and efficient at handover and hand back. "

HERAKLION, GR - Reviewed by DAVID - 23 October 2013

" Booking quick and uncomplicated. "

" Avis didn't have the Mercedes A Class which I really wanted as we are considering buying one in UK, but they provided a nice Volvo S40 which was fine and economical to run. We have a very similar Volvo C30 in UK so driving it was a doddle! Avis very helpful and courteous. "

CORFU, GR - Reviewed by ROGER - 08 August 2013

" Efficient website. Good deal with Avis.Cconfirmation and voucher arrived promptly "

" Nice car. Quick and easy pick up and drop off. "

THESSALONIKI, GR - Reviewed by STELIOS - 31 July 2013

" Very professional service. "

" Very quick and professional. "

ATHENS, GR - Reviewed by VASILEIOS - 29 July 2013

" No problems at all. "

" 4 years old car with high mileage and in poor condition inside and out. It appears that most of AVIS fleet in Greece consists of similarly old cars. Far below UK standards. Rather depressing and probably a sign of the times for the Greek economy. Average service. "

PREVEZA, GR - Reviewed by DARREN - 29 July 2013

" Very efficient, Cheaper and easier than booking direct...thank you "

" The AVIS rep was excellent, very efficient and explained the insurance cover and additional cover in very good English. Highly recommend "

KEFALONIA, GR - Reviewed by CHRISTOPHER - 19 July 2013

" Money we paid for hire car could probably have bought an old one like that in Greece ,but good and started Many Thanks Chris Yeates Maybe come back again but car needs to be better "

THESSALONIKI, GR - Reviewed by VLADIMIR - 04 July 2013

" Everything is fine, including online support "

" No issues, good experience "

CHANIA, GR - Reviewed by NEIL - 19 June 2013

" Good website giving the choice of which company you want to use. "

" Very pleasant staff. "

HERAKLION, GR - Reviewed by MATTHEW - 19 June 2013

" Great value and selection of vehicles. "

" Very good . "

HERAKLION, GR - Reviewed by ANDREW - 04 June 2013

" Very easy to book "

" Very quick and efficient service from Avis at Heraklion "

ATHENS, GR - Reviewed by CHRISTOPHER - 03 June 2013

" Good efficient service "

" Very good quick and efficient service. Good courteous staff "

IGOUMENITSA, GR - Reviewed by PETER - 26 May 2013

" all good. lots of bookings. never a problem. satisfied customer. "

KEFALONIA, GR - Reviewed by MARK - 24 May 2013

" I rate AutoEurope very highly. "

" Great experience, courteous, easy, reasonable vehicle, friendly service, just as it should be.Note the location is 200m up a slight slope from the small terminal building - this was not clear on the voucher which mentioned cars being delivered from the city so I had to call. "

CORFU, GR - Reviewed by ANDREW - 21 May 2013

" I am more than satisfied with Auto Europe, but the same cannot be said about Avis at Corfu Airport. See Below "

" First they tried to sell me extra cover, when I told them I had taken out my own extra cover prior to departure, the woman behind the desk tried scare tactics, saying if I had an accident I would have to pay up front, and then claim back from my insurer, and that this could take a long time. Then, I was told to bring the car back empty as they could refuel it cheaper because of taxes, I asked how much they would charge and was told €60 I refused and when I did fill the car it cost less than €20 I really thing Avis Corfu tried to rip me off. Avis Please sort your staff out at Corfu Airport, I have hired cars from you in Spain with no trouble at all. Very Dissapointed "

ZAKYNTHOS, GR - Reviewed by MURRAY - 19 April 2013

" Simple and easy. Regular customer. "

" Personal contact good. Vehicle in safe but poor condition - exhaust / suspension rattles, scratches / dents, etc. "

RHODES, GR - Reviewed by JOHN RUSSELL - 19 April 2013

" A very simple & straightforward website to book on. I also called the hel/booking line & the staff couldn't do enough to assist, a great experience thanks. "

" Avis (through AutoEurope) seem to always offer the most competitive deal & the Avis staff (who know me now) at the airport can't do enough to help. "

NAFPLION, GR - Reviewed by WILLIAM - 28 February 2013

" Very impressive and efficient service. Completely satisfied by the entire booking process "

" Had to wait for 30mins for the car to be brought from the garage, the assistant took time to explain the features of the vehicle and how to operate wipers/lights/fuelcap/etc. Was impressed with service overall "

PREVEZA, GR - Reviewed by ANDREW - 26 June 2012