Auto Europe
- North America
- Central America
AVIS NORWAY CUSTOMER REVIEWS
- 8
- 8.8
- 8.8
- 9
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS NORWAY Car Rental Reviews
Average Rating for Avis :
BODOE, NO - Reviewed by ELIZABETH - 21 July 2025
" Enjoyed the experience of driving an electric automatic for the first time. Nice little car! "
" As an overseas renter, it would have been helpful to have some basic information about how (suggested apps) and where electric charging was available together with a one page guide to the controls. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SVOLVAER, NO - Reviewed by PAUL - 28 June 2025
" Car was good.Service could've been better. "
" Counter staff not present at appointed time for pick up. No staff at appointed drop off time. Would like a final breakdown of costs ie electricity and any other charges. "
Value for Money: 8 Efficiency of Counter Staff: 4 Expediency of Drop-off: 4 Condition of the Vehicle: 8
OSLO, NO - Reviewed by SARAH - 11 March 2025
" Auto Europe was easy to use and came up with a good price "
" The van we were given was not really fit for purpose. We were not asked where we would be taking it (to a remote mountain cabin, on small roads which were nonetheless public roads and snow-ploughed). Snow chains were not provided and the winter tyres could not cope with icy conditions. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
OSLO, NO - Reviewed by JOHN - 26 November 2024
" Will not rent from Avis in the future due to inflexibility. "
" Unfortunately I had booked my rental car at Gardermoen airport in Oslo and not Torp so on arrival I had no transport. However, as Avis had an office at Torp airport, I asked if I could take a car from there. The assistant was very helpful, however, he told me that this wasn't possible because they systems between Avis and the two airports don't speak to each other. I found this astounding as Avis is one of the biggest car rental companies. To make matters worse all trains had been cancelled due to signal problems. The assistant told me Gardermoen was 1 hour 40 mins away and the only way was by bus, which had left the airport or taxi. We had five cases between us and other hand luggage so I had to pay-out £312 for a taxi to take us to Gardermoen. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
EVENES, NO - Reviewed by JONATHAN - 22 July 2024
" Clear booking process. No issues. "
" Best rental experience, no wait, key ready for collection on our arrival, in fact collected key before our bags. No pushing unwanted extras. Very professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TROMSOE, NO - Reviewed by STEPHEN - 25 June 2024
" Clean car would have been nice. It's the fact that the car was new to us that it was electric hybrid which neither my wife or I had never driven. You press button and depress brake pedal. Engine idles. Then engine switched off. We didn't know that once you depress accelerator car pulls away. It would have been very helpful if shown this. We felt staff member had to be elsewhere rather than deal with us as customers who had had a long day with two flights getting to Avis Tromso. We will go with Avis again, shame about lack of customer care on this occasion. "
" Arrived at the Avis counter. Given keys and told in bay 4. Expected to be taken by staff member and shown car. It felt like Avis staff member needed to be elsewhere, not a great start. Car was dirty from outside. It was hybrid electric. Have never driven hybrid before. It was a steep learning curve. If we'd actually been shown and told about the car in the first place it would have been better. "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 7
TORP, NO - Reviewed by THOMAS - 24 March 2024
" Great experience and would use again "
" Kind and informative "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TROMSOE, NO - Reviewed by GEORGE - 22 March 2024
" All great except the quick pass software "
" The software for filling in a quick pass to speed up getting the car didn't work "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TORP, NO - Reviewed by JOHN - 21 November 2023
" Check-in and out very efficient and easy. Nice staff too "
" Car had some bumps and scratches, but that's fine with me. It worked very well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
SVOLVAER, NO - Reviewed by DAVID - 08 June 2023
" See above "
" An excellent car - a Toyota Yaris 4x4 Hybrid - almost brand new Pick up was fine- maybe a little more instruction would have been helpful Drop-off and refund of deposit not quite so good. No one present at set time of drop off. Deposit not clear on contract and took 6 days to reimburse. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
TROMSOE, NO - Reviewed by MICHAEL - 04 May 2022
" N/A "
" Appropriate vehicles with studded tyres were provided. Friendly staff. A good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by STEWART - 12 April 2022
" Very easy experience and no problems with the car. "
" Extremely friendly, quick and smooth pick-up service. Was expecting a long menu of potential add ons but just a quick signature and the keys. The way it should always be! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by WILLIAM - 17 March 2020
" easy to book, clear costs "
" very good staff, excellent car "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TRONDHEIM, NO - Reviewed by ANN - 07 January 2020
" All ok with care pick up and drop off just not hot my deposit back? "
" Still no deposit refunded and ive contacted Avis twice! "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by ROLAND - 05 January 2020
" All in all suited our needs v well "
" Efficient service , thank you. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
HORTEN, NO - Reviewed by ANDREJ - 30 September 2019
" Same as mentioned in above.. I hope another customers will not have same situation "
" Unfortunately the address where the car supposed to be picked uo were wrong. When i came to picking up point gates were closed so i cobtacted Avis representtaive in UK.. She transferred me to the owner of the car. And hebtold me that address is wrong and they moved 2.5 years ago to the anothet location. So i cancelled the booking but until now i did not get a refund "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 1 Condition of the Vehicle: 1
TROMSOE, NO - Reviewed by STEPHEN - 07 February 2019
" Used autoeurope many times, has been easy "
" Long queue to pick up the car and only one person dealing with customers. Exit from terminal to car pick up had not been cleared of snow (other areas had been cleared) this made getting cases etc through quite difficult. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 10
TRONDHEIM, NO - Reviewed by COLIN - 09 August 2018
" Would have liked to upgrade but nothing suitable available. "
" Hassle free from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by MOHAMMED - 04 August 2018
" I had bad experience with your stuff when I booked the car thay deducted the amount of rent 2 time from my credit card . "
" Avis good company "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 4
OSLO, NO - Reviewed by MARK - 16 July 2018
" Good online shopping experience very easy to navigate the site and all very straight forward... "
" Excellent vehicle, super efficient staff, great experience all round... "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by MARK - 16 July 2018
" This is aimed at Auto Europe as well as Avis: I missed my flight due an accident on the motorway so had to change to a later flight. I called Auto Europe to explain to which I was told I had to cancel my current booking at a cost of £50 and re-book again at the same price. Car for less time but still had to pay the same? They tried calling Avis to see if they would hold my original booking on several occasions but failed every time to get to speak to someone. not impressed! "
" This is aimed at Auto Europe as well as Avis: I missed my flight due an accident on the motorway so had to change to a later flight. I called Auto Europe to explain to which I was told I had to cancel my current booking at a cost of £50 and re-book again at the same price. Car for less time but still had to pay the same? They tried calling Avis to see if they would hold my original booking on several occasions but failed every time to get to speak to someone. not impressed! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10