Auto Europe
- North America
- Central America
AVIS POLAND CUSTOMER REVIEWS
- 7.2
- 7.5
- 8.7
- 8
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS POLAND Car Rental Reviews
Average Rating for Avis :
WARSAW, PL - Reviewed by JACOPO - 15 March 2024
" Good service to compare prices "
" Drop off experience could have been better organised "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
KRAKOW, PL - Reviewed by TERENCE - 08 August 2022
" Terrible - to be charged for something I already paid for. "
" I returned the car with a full tank and was still charged for petrol usage based on the mileage. I have the reciept to prove this but the wait time to complain to AVIS was over 30mins so I gave up. I will never book via Auto Europe or AVIS again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 4
GDANSK, PL - Reviewed by DAVID - 27 July 2022
" All very smooth and no problems. "
" Very good - like all rental companies, you never know what car you're going to get until you get it. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KRAKOW, PL - Reviewed by ROGER - 03 April 2022
" See section 3 "
" Positive - paperwork was quick. Negative - claim of damage caused by us during the hire when no damage had been caused during the rental. "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
WROCLAW, PL - Reviewed by MAREK - 10 March 2022
" Na "
" Na "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
WARSAW, PL - Reviewed by STEPHEN - 28 February 2022
" Far too long a wait for pick up. "
" Far too long a wait for pick up. We waited for around 45 minutes. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 8
WARSAW, PL - Reviewed by MARCIN - 05 January 2022
" I would definitely hire a car with Avis providing price would be competitive. The car was excellent and well prepared. Person renting me the car was knowledgeable and the whole process was smooth. "
" Excellent service and an upgrade for a reasonable price. The only issue is that quoted price of upgrade and additional driver did not include VAT. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KRAKOW, PL - Reviewed by BARBARA - 12 September 2020
" Very satisfied. "
" Good experience. Definitely will use the company again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GDANSK, PL - Reviewed by GARY - 08 September 2020
" I will use Avis again very good and hassle free. "
" Brilliant service at the polish counter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KRAKOW, PL - Reviewed by MAXIMUS - 04 August 2020
" It is a rip off company )) they forcing you to buy another full insurance at destination which is really crooks. They charge u in advance for a full tank fuel ⛽️ I took the car back with 75% full so I am losing a lot on petrol ⛽️. Over all very crook company "
" It is a rip off company )) they forcing you to buy another full insurance at destination which is really crooks. They charge u in advance for a full tank fuel ⛽️ I took the car back with 75% full so I am losing a lot on petrol ⛽️. Over all very crook company "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 5
KATOWICE, PL - Reviewed by EMA - 16 January 2020
" Always book with AE when travelling - their rates are probably best in market and recommendations are always correct. They show T&C and pre-warn you if anything is not included which I especially appreciate. "
" Avis in Katowice is very professional, super easy rental, customer rep Sandra was most pleasant to deal with. Car was clean, damage free and check in was smooth - no issues incurred. I'd thoroughly recommend Avis Katowice. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KRAKOW, PL - Reviewed by WYN - 06 December 2019
" After checking my credit card statement I have been charged twice for the rental. £216 by Auto Europe and a further 1600 pln (over £300) by Avis. At the drop off a mark on the wheels was picked up but this was not due to me. at pick up I was instructed specifically not to look at the vehicle so i have no way of challenging this. the excess was covered by taking full insurance at the pick up from Avis. "
" After checking my credit card statement I have been charged twice for the rental. £216 by Auto Europe and a further 1600 pln (over £300) by Avis. At the drop off a mark on the wheels was picked up but this was not due to me. at pick up I was instructed specifically not to look at the vehicle so i have no way of challenging this. the excess was covered by taking full insurance at the pick up from Avis. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 2 Condition of the Vehicle: 5
LODZ, PL - Reviewed by ANDRZEJ - 28 November 2019
" Good "
" Have not received closing statement after returning a car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by ORI - 27 October 2018
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KATOWICE, PL - Reviewed by AGNIESZKA - 03 August 2018
" You should notify customer that in case of flight being delayed ( at night ) - counter staff will not wait. Also I should've been notified earlier that there is late collection fee charged - nothing was mentioned during my booking. "
" You should notify customer that in case of flight being delayed ( at night ) - counter staff will not wait. Also I should've been notified earlier that there is late collection fee charged - nothing was mentioned during my booking. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10