Auto Europe
- North America
- Central America
AVIS SWEDEN CUSTOMER REVIEWS
- 8.6
- 8.9
- 9.8
- 9.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
AVIS SWEDEN Car Rental Reviews
Average Rating for Avis :
STOCKHOLM, SE - Reviewed by KARL - 03 July 2024
" Whilst the car was in great condition and the booking handled smoothly the efficiency of the staff was less than satisfactory and left me feeling vulnerable should a dispute over the condition of the car been questioned without a staff member checking the vehicle thoroughly with me "
" On the whole the booking was handled to great satisfaction, however the downside was not only being hired a car that wasn't to the specification of my booking. Booked a manual and received an automatic. Also a member of staff never left the premises to check the vehicle before or after the booking in my presence. Leaving it open to interpretation should there have been a dispute. "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by MAGGIE - 27 August 2022
" NA "
" I liked it a lot. I wish the cost was a little lower, even if the vehicle was not as fancy. The vehicle provided seemed quite new and functioned perfectly, so the value was about right for the price we paid. Still, it would be fine with me if it was an older model but costed less. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by HENRIC - 08 February 2022
" Always good value "
" Super staff at Arlanda airport. Good value hire. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
VASTERAS, SE - Reviewed by BRUCE - 27 February 2020
" Very good "
" Brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by STEPHEN - 12 September 2019
" In the main good. Extra exchange rate charge unexpected. "
" Small unexpected extra charge for exchange rate change. No one around at drop off to verify it. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by ANDREW - 13 June 2019
" It was good "
" Very good service, but a bit of a wait at the office to pick the car up. Maybe there should be more counter staff at peak periods. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by MOHAMMED - 16 May 2019
" As above just waiting to see if there were any extra charges as I haven't been advised otherwise. "
" Upon pick up I was offered a car with a much smaller boot than what I booked, they were trying to make me pay extra for a car with a larger boot. I had to evidence to them the boot size in litres of the cars to highlight difference before they agreed to give me a car with similar boot size charge free. So they did Accomodate eventually which was good. I am awaiting my credit card bill as they have not advised me if I encurred any extra charges & I do not know if they must by law so I am at their mercy. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by INGEMAR - 09 January 2019
" All good will use again for sure! "
" Can't fault it at all, very happy indeed. I got a free upgrade to a 4x4 after having booked the wrong type of car initially. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by SVEN-ARNE - 01 December 2018
" Just the way I like it! "
" Professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by MICHAEL - 02 September 2018
" Everything was professionally done "
" Great experience, everything sorted and whole transaction completed in 10 minutes. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
STOCKHOLM, SE - Reviewed by RONALD - 16 August 2018
" OK "
" Excellent service from Avis but Kia estate car had spongy steering and not nice to drive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
STOCKHOLM, SE - Reviewed by ROBERT - 14 August 2018
" I think my gripe is with Avis rather than Auto Europe. "
" The car was good. The service was not. I had a puncture. I contacted breakdown service using number provided. They collected the car. I spent 2 days of my holiday trying to find out how to get the car back. Eventually had to go and get it back myself from somewhere an hour's drive away from where I was. No-one tried to contact me. Avis Arlanda do not answer the phone (ever). Not impressed. I would like a refund. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GOTHENBURG, SE - Reviewed by MALACHY - 16 July 2018
" Excellent service "
" The only let down was there was no adaptor to charge the car at a charging station "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10