Magical Barbados is a Caribbean island full of charm. Bridgetown is the islands capital and a cruise-ship port. From its colonial style architecture, splendid beaches, gardens and plantation houses, Barbados is full of colonial tradition and culture. Speightstown is another seaside town located north of the capital. If you’re looking for traditional afternoon-tea whilst watching cricket, then Barbados is the best place to unwind, relax and catch the beautiful Caribbean sunshine.
Providing standard car hire, luxury car hire, motorhome hire and a transfer service, Auto Europe has over 60 plus years of international car hire industry experience. Through our long-standing trusted partners, we provide convenient locations and a large fleet of vehicles in which to choose from. Along with great quotations, customers will also benefit from regular promotions and freebies on their car rentals. Following are car hire reviews in Barbados that have been left by previous customers.
" Everything was easy from start to finish "
" Everything was easy from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very happy "
" Top notch "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" staff were absolutely great. Replaced the car within 90 minutes, dropping it at our accommodation when the fanbelt went. The Jimny's are getting pretty battered and tired now but with the condition of the roads thats not surprising! Efficient at having the car ready as always, 15 mins from walking out of security to being in the car. really efficient adding extra drivers etc. Would 100% recommend! "
" staff were absolutely great. Replaced the car within 90 minutes, dropping it at our accommodation when the fanbelt went. The Jimny's are getting pretty battered and tired now but with the condition of the roads thats not surprising! Efficient at having the car ready as always, 15 mins from walking out of security to being in the car. really efficient adding extra drivers etc. Left my phone in the car and the guy on duty (sorry didnt get his name) ran all the way to the compound and back to get it. Great service. Would 100% recommend! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Love the fact they deliver the car to your premises "
" Excellent service and a very clean car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good rate but perhaps could have had a wider number of providers for this location "
" Was professional. Although they moan about a bit of sand being in the car ! I mean it's an island of beaches. A little hoover won't be a problem at end of the rental "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" very good "
" desk staff in Barbados are quite casual but pleasant "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Auto Europe are my go to hire car company in world wide travel. Always best deals and so easy to use. "
" Half term week is an expensive week to hire. The vehicles tend to be a bit older eg 4-5 years and that is a hard pot hole time in Barbados. Equally never let us down despite conditions. Pick up process is very slow and laborious where they hand wrote everything. I booked a car in New Zealand and pick up was completed within 5 mins. Drop off slightly disconcerting. They just take the keys and check the vehicle later. But then many do this. So take lots of pictures!! "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Easy to use website, voucher was accepted by car hire company and everything was handled very professionally. I would use the service again "
" Really helpful staff, made the process very easy. Video of car condition on collection and evidence in photos for return; very professional service and excellent vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always seem cheapest, even compared to going direct "
" Lovely experience. Super friendly staff and very smooth collection and drop off. Great job. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All good, happy with the service. "
" Good service, no problems. Would use them again. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Goo service no problems "
" Friendly and efficient staff. Got me on my way quickly and safely "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The price was great and I had to change the booking dates, which was very easy. Very pleased. "
" The car was great. The service from Stoutes was very efficient. I would definitely recommend them and use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was parked outside the terminal ready for pick up. No pushy reception staff trying to get me to upgrade my insurance. Highly recommended "
" Nice new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent overall beginning to end. Stoutes were likewise excellent as the vehicle provider. "
" They were ready for us with the paperwork and car at the set time, we were away in the car in 15 minutes. Hardback also excellent, they were expecting us, Check in took 5 minutes, no issues with the car or any charges as there was no damage to the vehicle in our hire period. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great experience thanks "
" easy collection and return no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use website and competitive pricing. "
" Friendly and efficient. We only use Stoutes when in Barbados. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Overall very easy. Couldn't fault them. "
" Very friendly and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very straight forward and AE had allocation of cars with Stoutes and were cheaper than booking directly!! "
" I've used them before several times and they are generally very good and the vehicles are in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" fault free from booking to vehicle drop off. "
" Excellent staff. Good vehicle. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Brilliant service from start to finish. Car was new and the staff at Barbados where very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Returned the car back to the office a gentleman came out checked to car over handed him the key and that only took 5 mins "
" Very good waited about 5 mins in the queue 5mins for all the paper work and then 15 mins for the car to arrive so very happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" This was our first experience with auto europe and everything was great from the price to the service "
" Everything went smoothly and the car we had was perfect for sightseeing around the island. The car was inspected before collection and after drop off with photos and videos "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints whatsoever. "
" Staff were very efficient and helpful. I would certainly recommend. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" N/a "
" N/a "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All round value for money and good service "
" 1. Very efficient and slick service. 2. Value for money 3. Good quality car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Would use again "
" Everything as expected "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" Good "
" It just took a bit of time to get sorted at the desk "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good "
" Efficient process. The returns assessor did try to claim that there was additional damage which was obviously previous to my rental. Thankfully the office agreed with me... "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Staff were slow to release the car but they were quick on the drop off. "
" We waited in a queue for an hour outside Drv a matic office at the airport. The company staff are slow. The whole experience could be more efficient if the staff had computers with our details already pre-populated with customer details from autoeurope instead of filling out long tedious forms. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Expensive rental price for car in mediocre condition. No problems mechanically. "
" Functional and clean car. Expensive. Car was scratched and dented so lengthy recording required on collection. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" Collecting the car was as straightforward as ever but the standard of the car was poor "
" Older car with numerous songs and scratches all noted when I collected the car. I've had much better from them "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
" A very good hassle free experience "
" Very efficient and easy pick up and drop off.Very helpful when I had a sight problem with a window. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Made the holiday "
" Brilliant brilliant brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nothing really to comment on, except the car's lack of horse power. "
" Actual car was a bit gut-less, showed its lack of engine power goig up hills. Apart from that the car was ok, just needed a bit more engine power. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Excellent highly reccomend "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All ran very soothly Thanks "
" Very easy and efficient. What more do you want! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" ............. "
" It would have been nice to have known that the car could have been dropped off where we were staying. However, I asked for it to be collected and this was done without a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
" Car hire is expensive now so all quotes are not comparable with a couple of years ago "
" The car was good for Barbados being a good condition swift. It had scratches and a noise braking but was not doing high speeds so ok. They moaned about a bit of sand being in the car when I dropped it off .... But surely it has to be hoovered after each rental "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Online booking was easy and price competitive. Considerable paperwork on collection of car. Return was very efficient. "
" Brenda was superb but there was a lot of paperwork when collecting the car. I wonder if some of this could be done beforehand electronically. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Good experience. "
" Good service and no problems, glad We hired a car. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Easy to use. Competitive prices..Good package deals "
" Friendly. Helpful. Great Service .Car was Brand New "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Will definitely book again lovely vehicle lovely staff "
" Very efficient service pleasant and helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very easy from pick up to drop off. "
" Friendly staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As usual with my regular AutoEurope bookings it was good. "
" Good experience. Young lady at start was very good and took many photos. Girl at drop off less well informed and I had to push o get her to sign that all was well with car. After consulting with the original girl my return form was signed. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Fine. "
" Stoutes were great; very friendly and efficient service. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All positive "
" Very good friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The booking with Auto Europe was easy enough and the car provided caused no problems, although it had evidently been well used (30,000 km on the clock and a few dents and scrapes noted). My main concern was the above issue over the CD insurance, as explained above. "
" There was confusion and contradictory statements about the collision damage coverage between Auto Europe and Alamo (Go) in Barbados. Auto Europe's voucher stated that the rental includes CD insurance cover limiting my liability to $1750. On pick up, I was obliged to pre-pay US$10 per day + VAT insurance (X 28 days) to reduce my maximum collision damage liability to US$1750. The car rental desk told me if I didn't take their insurance, I would be liable up to the full cost of the car and would have to reclaim from yourselves under the insurance provided in my agreement with you. I felt there was really no option but to pay the local Barbados insurance, even though this appears to duplicate the cover I thought already existed with yourselves. It looks like I paid twice for this limited collision damage insurance. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" All good apart from drop off procedures. "
" All brilliant apart from the drop off... Flight to catch and unfortunately had to wait for around 20 mins for the car to get checked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" As above "
" They were really good .. you always think your going to be scammed by car hire agents for extras or damage but thecstaff at Bridgetown were excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The experience was trouble free and staff were friendly and effcient . "
" I had aflat tyre,Drive a matic responded and changed the tyre effciently and promptly. I find them a very helpful company. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" like many hire cars on the Island the quality is not he same as we are used to n Europe or USA. but adequate for needs. easy pick up. sign posting for drop off could be better. very nice to arrive and not be pressured into buying its of insurance! nice staff. "
" like many hire cars on the Island the quality is not he same as we are used to n Europe or USA. but adequate for needs. easy pick up. sign posting for drop off could be better. very nice to arrive and not be pressured into buying its of insurance! nice staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Hmmm "
" Old car, groaned at anything over 30mph and no Bluetooth. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" I requested a small car and did not get it so my thoughts are would I book next? "
" This was the third time I've haired a car though you and not got the car required on pick up the car was given to another customer and I ended up with a big car I did not won't and then told I was given a up grade but the paper work showed the car I ordered not good "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 6
" Auto Europe did a great job as usual finding a competitively priced car and a company with great service. "
" The staff were friendly and very helpful. The booking was to and from the airport but they offered to pick us up from the cruise terminal and take us to their nearby office where our car was waiting for us. We returned the car to the airport at the end of the rental. Could not recommend them highly enough. Trade under Go Cars as well as Alamo "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied. No problems and the discount was a key factor in changing our normal hire company to you "
" Worked perfectly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" altogether exactly as expected. had one v small issue - couldn't lock the boot - turns out boot automatically unlocks when key in close proximity - which was a feature new to us "
" courteous, helpful, friendly, timely, good communicators "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above "
" Everything very good except the car. It must have been over 10 years old, had no central locking, struggled to start and the aircon barely worked. I have used Stoutes a number of times before and always had nearly new cars that functioned perfectly. Will think twice upon using them again! "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" It was easy to book the car with Auto Europe. "
" The car was clean and the handover was efficient. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We have used Auto-Europe a number of times and have always been satisfied with the outcome. "
" Although we booked to collect the car at the airport, our booking was in the middle of our stay in Barbados. When contacted by our hotel, Stoutes actually delivered it to our hotel and collected it from there at no extra cost. Very friendly and considerate staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Although staff polite & friendly, it was a very slow and manual process of paperwork on arrival (the majority of this could/should have been pre-completed as was provided as part of my online booking). For the 2nd time of using this company, the vehicle was very old, tired and not road worthy (extreme shaking of steering at 65kph and above). Would not use again as I expect a much higher standard in a rental vehicle "
" I ordered a bmw convertible from the picture and I got a car that was more like a golf buggy. "
" Ok however the car I received was not good enough "
" Easy efficient booking car service "
" Excellent service from staff at airport. No problems with the car or pick up and drop off.I will be using DRV A Matic again "
" Good service "
" Excellent professional service "
" Friendly, efficient service "
" very satisfied "
" good "
" Very efficient and reliable "
" Very good service "