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BILBAO CAR HIRE REVIEWS
Car hire reviews in Bilbao
With its strikingly modern architecture standing alongside historic centuries-old buildings, Bilbao is a must-see place for anyone exploring the north of Spain. This impressive city is not only a vibrant tourist destination but also the capital of the famed Basque region, which is so uniquely characteristic that you might sometimes feel you're in a different country altogether. Top of most people's sightseeing list is the futuristic Museo Guggenheim designed by top architect Frank O. Gehry which features a superb collection of modern and contemporary art. Almost twice as big as its New York counterpart, this state-of-the-art museum complex houses one of the world's most important art collections. The Museum of Fine Arts (Museo de Bellas Artes) is another of Bilbao's first-rate cultural attractions with an outstanding collection of works by European masters from the 14th-17th centuries, as well as many rare Romanesque and Gothic sculptures. Full of old-world charm, Bilbao's historic centre (the Casco Viejo) has many top landmarks, such as the Baroque St Nicholas Church built in the 14th century. Nearby lies the Bilbao Basque Museum depicting the long history and fascinating culture of this beautiful region with many other key exbibits focusing on the area's archaeology and ethnography. There's no better way of experiencing everyday life in the city than a visit to Ribeira Market (Mercado de la Ribera), the largest of its kind in Europe. Covering 10,000 square-metres of space, this vibrant market hall is bursting with high-quality Basque culinary products right in the heart of Bilbao's fine-dining district. And you can't leave Bilbao without taking a ride on the Artxanda funicular railway up Mount Artxanda on the edge of town. Opened in 1915, the journey takes three minutes and promises the best panoramic views of Bilbao and beyond. Bilbao is the natural base from which to start a tour of the Basque region, which boasts a full list of attractions and many interesting places to see. Don't miss the amazing city of San Sebastian (located 66 miles due east of Bilbao) with its lovely beaches and pleasant crescent-shaped bay before enjoying a leisurely drive through the verdant Rioja wine region, dropping in on some of its famous bodegas to taste and buy the wines en route.
Founded in 1954, Auto Europe is one of the world’s longest-established car rental brokers. We work with all the top car hire companies such as Alamo, Avis, Hertz, Alamo, Dollar, Enterprise, Europcar and Sixt. You can book your car hire in Bilbao quickly and easily in just a few clicks by using Auto Europe's high-tech booking engine, either picking it up at a convenient downtown location or from Bilbao Airport a short drive north of the city. We currently offer more than 24,000 collection points in over 180 different destinations, as well as the widest selection of vehicles on the market. Keep scrolling down to read the comments left by some of our past customers in the city in the car hire reviews in Bilbao section below to be even more certain that you're making the right choice with Auto Europe!
AUTO EUROPE BILBAO, SPAIN Car Rental Reviews
Average Rating for Auto Europe Bilbao:
BILBAO, ES - Reviewed by WILLIAM - 18 April 2022
" No problem at all. "
" Very easy to deal with. Pleasant staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by JAMES - 11 March 2020
" great "
" great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by DAVID - 31 October 2019
" Very friendly and helpful staff. On the airport which saved time and fuss. "
" Lovely "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ROBERT - 28 October 2019
" Brillant. "
" Great Service very quick turnover. will use again. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by MIHIR - 28 October 2019
" Simple & easy booking car rental with auto-europe. Have done so in several different countries & hope to continue. "
" very straightforward experience. Staff weren't pushy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by CARL - 05 October 2019
" Collection of car and drop off very easy. "
" Dollar counter Staff were very efficient and straight forward. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BILBAO, ES - Reviewed by PAUL - 03 October 2019
" Definitely one of my best car hire experiences in Europe "
" Definitely one of my best car hire experiences in Europe "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by JAMES - 30 September 2019
" No issues and would use again "
" No issues at all, Car was as expected, clean and ready to go. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by KEITH - 26 September 2019
" very happy "
" Very smoth and helpful at all times good vehicle generous upgrade on collection "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by JONAS - 25 September 2019
" Smooth, efficient and a decent car. "
" Very friendly counter staff "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
BILBAO, ES - Reviewed by PAUL - 19 September 2019
" Excellent car and service "
" Excellent service, easy pick up and drop off and then deposit amount was very reasonable compared to other car rentals. The car was better than expected and in excellent condition. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ANTONIO - 14 September 2019
" Absolutely recommendable, I've never had a less stressful experience when renting a car. I knew it is possible and Enterprise just showed me how to do it. Friendly and efficient staff. "
" Absolutely stunning service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ANDREI - 09 September 2019
" It was OK. "
" It was a painless experience which is not always the case when you hire a car. The service was quick and efficient and the car was new and clean. The only niggle is that I was promised a confirmatory email settling the invoice but it has failed to materialise. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by CLIVE - 27 August 2019
" Very efficient helpful staff virtually no waiting time on collection or drop off. One of the best places I have hired a car from. "
" Very easy and quick rental. Car was fine and clean. Staff friendly and helpful .We had a little trouble finding the drop off on return as it is in the multi storey. The do provide instructions though. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
BILBAO, ES - Reviewed by MARK - 27 August 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by MARTIN - 17 August 2019
" Good selection of options to choose from "
" Everything went to plan. A bit of a wait to pick up the car, but it was a Sunday, so I guess there may usually have been more staff to sort out the paperwork, but it wasn't a problem. Drop off at airport was very efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by JEFF - 13 July 2019
" Short shuttle from airport. All Interrent staff we encountered were friendly and professional. "
" Short shuttle from airport. All Interrent staff we encountered were friendly and professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by HOWARD - 08 July 2019
" My problem was sorted quickly and without fuss. Very Good "
" In our original car ( Audi ) the power socket failed and we were unable to use our personal sat nav without power. In Logrono your representative could not fix the problem and promptly offered us an almost new Audi which we accepted. Good customer service ! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BILBAO, ES - Reviewed by GORDON - 29 June 2019
" Efficient service. "
" Straightforward and efficient service. Minor problem with misrecording of mileage when vehicle was picked up. Only came to notice when vehicle returned. Sorted out quickly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BILBAO, ES - Reviewed by PHILIP - 26 June 2019
" Everything went well. Car was very badly scratched from previous drivers, but we had the extra insurance so all was well. "
" Everything went well. Car was very badly scratched from previous drivers, but we had the extra insurance so all was well. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BILBAO, ES - Reviewed by PAULIUS - 29 May 2019
" easy to book "
" excellent and helpful staff,no push to bye their products,new car(2000km on the clock).quick and easy drop off.the best in bilbao at the moment(they opened in January 2019) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ANTHONY - 21 May 2019
" Excellent "
" Straightforward, no fuss, no attempt to rip one off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by WILLIAM - 03 May 2019
" This is the second time I have used this company, very easy to deal with. I would use them again. "
" Easy to deal with, would use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by MARTINA - 31 October 2018
" very satisfied "
" Very satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by IAN - 19 October 2018
" See above comment "
" Friendly and helpful staff, excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ADRIAN - 18 October 2018
" Simple booking process. Very clear information. Good price. "
" Welcoming efficient reception. Friendly quick check in. Well maintained lean car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by PETER - 07 October 2018
" Our worries that we might face extra charges proved unfounded... we were treated with courtesy and respect and good humour. The car was exactly what we needed and enhanced our enjoyable tour round Northern Spain.... and very good value for money. "
" Our worries that we might face extra charges proved unfounded... we were treated with courtesy and respect and good humour. The car was exactly what we needed and enhanced our enjoyable tour round Northern Spain. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by KEITH - 28 September 2018
" Excellent service "
" Very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by STEVEN - 29 August 2018
" Clear website, quick to book, and no excessive upselling of "extras". "
" Good value, all as described and most importantly no hard sell of excess insurance! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BILBAO, ES - Reviewed by LEON - 27 August 2018
" Very good! "
" Good policy on damage / scratches "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BILBAO, ES - Reviewed by NICK - 24 August 2018
" Seamless "
" Really efficient service. Great car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by DAVID - 11 August 2018
" Easy to use. "
" Good value for money. Excellent vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ROSINA - 03 August 2018
" As said above :) "
" It's was my first time with europcar and will certainly use your services again :) "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by WILLIAM - 23 July 2018
" Smooth and clear. "
" Counter service and car were both excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by PETER - 08 July 2018
" Excellent service "
" Extremely efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ROBERT - 27 June 2018
" Straight forward hassle free experience "
" Straight forward hassle free experience, very friendly company "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by JUAN PATRICK - 08 June 2018
" Great "
" No comment "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BILBAO, ES - Reviewed by ERIC - 31 May 2015
" Excellent service from a Brit based in the US!! Satisfied I Got the best rate. "
" Good service on collection and return. Got the car I had booked(and wanted!). Spotlessly clean. "
BILBAO, ES - Reviewed by PAUL - 19 May 2015
" to stay competitive "
" no problems the staff @ the Hertz desk where very polite and helpful "
BILBAO, ES - Reviewed by SEAN - 22 March 2015
" All fine, nice and easy to choose a "return full" option as well. "
" The Dollar service was delivered by Hertz. They were excellent and confirmed I would be charged a full tank + a service cost if the tank was left a little short of full, so I found a petrol station to top up to the brim. They also checked the car upon retun and confirmed all was in order and there would be no extra charges. This is much better than many places that do not check and you have to worry for ages if they will "find" a scratch. So very happy. "
BILBAO, ES - Reviewed by STEVEN - 14 January 2015
" Easy to use and good value "
" Helpful and not pushy staff "
BILBAO, ES - Reviewed by LUIS - 17 December 2014
" everything went as planned, very good service, great car "
" everything went as planned, very good service, great car "
BILBAO, ES - Reviewed by BRIAN - 19 September 2014
" I liked everything, with the exception of the rental company actually charging my credit card for the excess instead of just taking an authorization for it. When I look at my statement after having my excess refunded, the amount of euros is the same but my original currency is much less "
" see above "
BILBAO, ES - Reviewed by THOMAS - 11 March 2013
" The auto worked well and it was an excellent value. "
" The agents explained everything well and made sure that I was informed about the automobile. "
BILBAO, ES - Reviewed by STEVE - 26 June 2012
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