" Drop off point is underground and a bit vague. "
" Fast efficient and a lovely car. Finding the car was an experience though. Seemed miles away from the counter. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" I always use Auto Europe "
" I had great difficulty opening and closing the fuel cap on my Vauxhall Astra. When the car was returned I explained my problems and later received an bill for Euro 195.08 to repair the fuel cap. Upon enquiry, Budget ignored several requests to provide an explanation for the additional bill. "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 5
" The Auto Europe website is not at all clear. Please provide accurate information about the CDW excess payable on a particular rental, and also the costs of SCDW at the rental station. I know you are reluctant to do so, because you sell your own insurance, but this is o,portami information, which is shared by your competitors "
" Budget was fine, and the car was well-equipped. The only problem was the engine, which was rubbish! "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 9