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CANCUN CAR HIRE REVIEWS
Car hire reviews in Cancun
Located on Mexico's idyllic Yucatán Peninsular, the sun-drenched beach haven of Cancun has emerged in recent years as one of the world's most popular multi-faceted seaside destinations. Besides its appeal as a year-round sun, sea and sand resort, the city itself offers a wealth of tourist interest, with enough activities and attractions in and around its perimeter to satisfy the most discerning of travellers. Located in the heart of Cancun city centre, the Maya Museum traces the roots of the region's ancient Mayan civilisation from its foundation around 2,000 BC. The Cancun Underwater Museum (MUSA) is another must for visitors looking for an alternative to lying on the city's long, white sandy beaches. This fantastic and highly original sea-bed attraction is an absolute delight to explore, with over five hundred unique sculptures spread across two underwater galleries situated at depths of between three and six metres. The Cancun Interactive Aquarium is another popular addition to the city's fast-growing tourism portfolio, with a host of features for all the family including a unique underwater walking experience called the Aquarium Trek. With a car hire in Cancun you'll also be within striking distance of one of the world's most photographed ancient monuments, namely the Mayan Ruins of Chichén Itzá. This striking UNESCO-classified World Heritage Site is a must for visitors to Cancun, with several of its buildings remaining from its one thousand-plus years of existence, including the iconic 30-metre-high El Castillo temple.
Auto Europe has been offering great prices, the best service and widest choice of vehicles since 1954. With more than 24,000 pick-up and drop-off points available in over 180 popular destinations, the company is one of the market-leaders in the international car rental industry due to its strong relationships with all the world's top global and local car hire suppliers, including Avis, Hertz, Budget, Europcar, National, Sixt, Dollar and Alamo. You can rent a car in Cancun in a few easy steps through Auto Europe's state-of-the-art booking engine to guarantee the cheapest deals on the market. Collect your vehicle from a choice of convenient downtown city locations or from Cancun Airport located just eight miles due south of the city. Before confirming your booking, take a look at the comments left by some of our previous customers in our car hire reviews Cancun section below.
AUTO EUROPE CANCUN, MEXICO Car Rental Reviews
Average Rating for Auto Europe Cancun:
CANCUN, MX - Reviewed by NICHOLAS - 11 February 2022
" Very professional staff "
" I hire cars regularly so I'm very confident regarding check in. Alamo are a good company but will also try to sell the expensive 'Excess cover'. They weren't pushy so that's good for them. This issue needs regulation though and the car hire industry needs to change "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by MARK - 23 November 2021
" Good service "
" Slow collection process and poor handover/instructions on the cars functions etc "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CANCUN, MX - Reviewed by LEO - 06 May 2020
" The car was conveniently small, hence easy to park. A tiny car is great if you're not planning to drive a lot. To get a better experience in longer journeys, I'd recommend a car with a more powerful motor to decrease fuel consuption. "
" Everything went smooth and the staff was very nice, welcoming, and polite. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by ROBERT - 22 March 2020
" They were awesome, responsive, helpful, efficient, will definitely use again "
" They were great, they pushed us straight to the front of the que on arrival, explaining we were a gold member, gave us a great car and even dropped us off at the airport in our own vehicle. Couldn't fault one bit. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by VALÉRIE - 05 December 2019
" Very satisfied "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by MICHAEL - 03 November 2019
" I am so used to car hire companies finding ways to rip me off that I was over the moon that everyone was honest. "
" Amazing price and great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by IAN - 09 July 2019
" Easy to use web-site, great price and choice of cars "
" Very good service - thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by PETER - 26 April 2019
" did what it said on the tin "
" good location - can walk from terminal "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CANCUN, MX - Reviewed by NINA - 23 April 2019
" Easy and efficient service, all done electronically and without any complaints. "
" Excellent service and car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by KEONG - 21 November 2018
" Useful tip for car hire in general. ALWAYS take pics of the car with any blemishes before you drive away. Saves a lot of hassle and stress !!!! "
" Thrifty is very well run and efficient. Provides good service without any attempt at hard selling. Polite and helpful staff. Easy pickup and drop off points. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CANCUN, MX - Reviewed by CLAIRE - 16 November 2018
" Overall they were efficient, helpful and the service was great "
" Great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by JUSTIN - 24 July 2018
" AUTO EUROPE GREAT SERVICE AND GREAT VALUE WITH NO HIDDEN COSTS ON ARRIVAL. "
" DROP OFF WAS POOR QUEUED FOR 20 MINUTES TO FIND OUT THAT WE DIDN'T NEED TO THE PERSON TAKING THE DROP OFF WAS NOT AT HIS STATION. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
CANCUN, MX - Reviewed by MADELAINE - 14 May 2018
" Staff were friendly and helpful and we didnt have to worry about being ripped off, something we were worried about after reading reviews of renting cars in Mexico. "
" Took a long time for the car to be ready, but otherwise happy with car and pick up / drop off. "
Overall Value: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 8
CANCUN, MX - Reviewed by IAN - 10 June 2015
" Great price; no problems "
" "Meet & greet" from flight worked well - you need to go outside the terminal building to find them. However only one automatic car on the lot (despite specific request) - a not properly cleaned 7 seater Chrysler Town&Country (huge! not the intermediate ordered). They also put a huge deposit onto my credit card, which caused MasterCard to put an immediate block on the card for possible fraud, which caused me some embarrassment - suggest using a spare credit card for this. But the pick up/drop off was fine, even though SIXT are the only major operator that's offsite at Cancun, and they were relaxed about the free second named driver. Don't bother with an International Driving Permit - they didn't want to see it. "
CANCUN, MX - Reviewed by STEPHEN - 16 March 2015
" It was very confusing when I arrived in Cancun, looking for Mex Rent. There was no such company and I was lucky someone pointed me to Fox Rent. Otherwise the experience was fine "
" No problems except slow to process rental "
CANCUN, MX - Reviewed by JOHN - 14 March 2015
" Simple, easy to book, great prices "
" Would not hesitate to use Firefly again. We were a bit anxious about some reports we had heard about hiring a car in Mexico, but Firefly were a pleasure to deal with. Collected us from airport on a short minibus shuttle to very nearby office. Very pleasant people, we had the budget type small car which was fine for 2 of us, we did a lot of travelling around and car was completely reliable. The mandatory Mexican insurance was included in price, we had our own insurance (as we travel widely) this was not an issue and recognised. Looking forward to returning, Thank you "
CANCUN, MX - Reviewed by PETER - 10 December 2014
" Good value. Have used many times. "
" Had difficulty finding Sixt representative at Cancun airport. Intend in future only to book companies that have an office at the airport I'm travelling to. "
CANCUN, MX - Reviewed by MARK - 12 November 2014
" Very efficient "
" High mileage vehicles. First car had 63k on the clock, smelt of stale tobacco & steering was not very precise. I requested a change of vehicle and this was done without question. The VW replacement had 32k on the clock & was reliable & clean. Staff at all times helpful "
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