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CHRISTCHURCH CAR HIRE REVIEWS
Car hire reviews in Christchurch
With its rich English heritage and culture, Christchurch is one of New Zealand's most popular tourist destinations. Full of hidden gems, the city boasts several world-class art galleries, fascinating museums and numerous award-winning restaurants. Vibrant and very diverse, it is surrounded by soaring mountains and a long sabdy coastline blessed with many wonderful beaches, including Corsair Bay and New Brighton Beach amongst visitors' favourites. Christchurch also has a very temperate climate with warm summers and mild winters, making it the ideal place for a holiday at any time of the year. The city's Air Force Museum expertly illustrates the history of New Zealand's Air Force with full-size replicas of fighting planes. The Botanic Gardens are another must for tourists with over 30 hectares of exotic and indigenous plants and trees idyllically nestled alongside the River Avon. Adjoining the Botanic Gardens, the Canterbury Museum comprises colonial, Maori and natural history sections, along with a fine display portraying a succession of Antarctic expeditions. With a car hire in Christchurch you can head out to the excellent Orana Wildlife Park where members of the family, young and old, can hand-feed giraffes, get up close to the amazing white rhino and travel through the fantastic Lion Reserve.
When you rent a car in Christchurch with Auto Europe you'll be able to discover the whole of the city and the rest of New Zealand's beautiful South Island at your own relaxed pace. You can choose to pick up your vehicle at a convenient downtown location or collect it from Christchurch Airport just 8 miles north-west of the city centre. Founded in 1954, Auto Europe now offers more than 28,000 pick-up and drop-off locations in over 190 popular destinations around the globe. By working with all the world's top car hire companies, such as Hertz, Europcar, Thrifty, Sixt, Budget and Avis, we are always in a position to offer the best deals and widest range of vehicles on the market. See what other Auto Europe customers have written about the quality of our rental services in the city by scrolling down through the Christchurch car hire reviews section below.
AUTO EUROPE CHRISTCHURCH, NEW ZEALAND Car Rental Reviews
Average Rating for Auto Europe Christchurch:
CHRISTCHURCH, NZ - Reviewed by IAN - 05 May 2025
" As above disappointing first contact. Had to wait 2hrs to collect or pay an additional day.....strangely when I return it 2hrs early I don't get a days refund! "
" Disappointing first impression. Flight arrived early but despite car being available I was told I had to wait 1hr 50mins to collect it or pay for an additional day. The car provided was marked as no damage yet had numerous chips and was scratched on the rear wheel arch. Having had to return to the counter I was told "okay I'll just sign it as signed out as you indicate" and never even checked it. I assume it being a one way rental they weren't too concerned. Brakes were a little grubby but otherwise the car was very good. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CHRISTCHURCH, NZ - Reviewed by JOHANNES - 21 March 2025
" Good experience with both Autoeurope and Ezi car hire in Christchurch NZ. It was however more expensive than I expected. "
" Pick up and drop off in Christchurch was easy, staff was very helpful and polite. The vehicle, Rav4, was perfect for our trip. "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by ALAN - 12 February 2025
" Very satisfied. "
" Good quality car in the group I had booked. Clean and tidy condition, low mileage. Very satisfied with the rental and Europecar service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by NICHOLAS - 09 February 2025
" Simple, straightforward booking experience. Info provided was clear and concise. Everything turned out as advertised. "
" It was very "easy"! Professional, friendly and quick service. And no hard sales pitch to buy upgrades or extra insurance. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHRISTCHURCH, NZ - Reviewed by GRAEME - 19 August 2024
" I've used AutoEurope 4 times in 12 months and will continue to use them. Great value product and experience "
" Pick up experience very quick and easy, just what you need after a long flight. When I dropped car I was hoping they would give me reassurance all was okay. Instead just saying deposit will be released tomorrow if all okay. There was no queue of people. Get theimpression they don't leave the desk for pick or drop off activity. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by ANDREW - 09 April 2024
" Please see 3. "
" The Christchurch pick up was fine however as we travelled on the Interislander ferry from south island to north island we needed to pick up a new car at Wellington. The Wellington pick up was very unsatisfactory. We were told initially that they had no available car for us and only a pick up truck / UTE was available. When I complained an alternative car that was being returned was made available. Overall we waited an hour. In addition the car we were given did not have a completely full tank of petrol. To improve the experience the same class of car should be ready and waiting at the ferry terminal if the hire cars are not allowed to travel over on the ferry. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 5
CHRISTCHURCH, NZ - Reviewed by TIMOTHY - 04 March 2024
" I chose the cheapest car to drive from Christchurch to and back - it was a nearly new Toyota Yaris hybrid which was very good and very economical on fuel. No problems. "
" It was easy at Christchurch Airport don't have experience of anywhere else "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHRISTCHURCH, NZ - Reviewed by ROBERT - 11 December 2023
" Very competitive pricing and good customer service when needed "
" Really easy pick-up and drop-off - the car was in perfect condition and just what we wanted. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by FLORIAN - 06 September 2023
" had no contact with auto Europe, i booked online and got my voucher, no big deal, how good auto Europe really is, we ll see now with the process of my claim "
" We had a flat tyre after 3 days, at the beginning nobody helped us and every hotline wanted us to order you auto Europe to sign any policies to repair the car, we left it in the middle of nowhere and after 2 days of a mess we picked up an new one in Queenstown, now Sixt booked 4000 & 275 NZD ! after asking 10 times we found out that they have the wrong email, so the missed one letter! now is my question how i get back my money from auto Europe because we have full insurance??? please contact me as soon as possible! "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 5 Condition of the Vehicle: 5
CHRISTCHURCH, NZ - Reviewed by GRAHAME - 24 March 2020
" The booking worked without any issues. I got the model I ordered. "
" The only issue was in relation to the tyres on the first of the two we had on a split rental NZ south and north islands. The front tyres were down to the min level at the time of rental on the first car which I rejected and only very marginally better on the car I took. At hand back both front tyres would have been illegal for some time in the U.K. The front desk man advised me that if if the car has a certificate on (which it did) it was legal in NZ. Who am I to argue? That said, it is illogical to me as tyre wear is dependent on mileage they have done rather than a date 3 months earlier when it was last tested. The second car was nearly new and overall a much better driving experience. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by STEVEN - 24 January 2020
" Pick up and drop off was at the terminal which was great, no shuttle to bother with. "
" The car was ready for collection as soon as we arrived it was parked just outside the terminal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by IAN - 30 December 2019
" Unfair responsibilities placed on customers to check cars for damage "
" The cars paperwork was incomplete the condition paperwork did not indicate all the damage on the car there was a long line of customers returning to advise their paperwork and condition survey was incorrect The counter staff seemed to rely on customers completing condition survey which questions the motive of ezi they place great importance on ensuring damage is recorded or yr excess would be used to repair this places the responsibility on customers to protect the excess ezi should be more honest and diligent in checks "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 5
CHRISTCHURCH, NZ - Reviewed by JOHN - 13 November 2019
" all ran like clockwork "
" all ran like clockwork thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by THEO - 16 March 2019
" It was smooth and quick. Thank you EZI "
" Very nice staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by GRANT - 07 March 2019
" Excellent! "
" Excellent throughout, I was impressed by all aspects of my car rental experience with EZI. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHRISTCHURCH, NZ - Reviewed by BARRY - 05 March 2019
" Aaa "
" Only reason I will not use EZI again is the EZI sticker in the rear windscreen. Like most renters I leave a vehicle in some fairly remote car parks in and out of town. These stickers tell everyone that I am a vulnerable tourist and the vehicle could be full of my worldly travel kit. I fully understand EZI needs to commercially advertise but not with me as bait. I always remove these stickers and have done so for forty years of travelling. I have met many other renters who also do this. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by JOHN - 02 March 2019
" Auto Europe helped make the reservation and the hire easy, and seemed to get me a very good price. "
" This car rental worked out well, the staff were friendly and well informed, the vehicle was clean, well prepared and did everything we expected/needed. A good experience. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CHRISTCHURCH, NZ - Reviewed by ALAN - 02 March 2019
" Ezi "
" Ezi "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by LESLIE - 06 February 2019
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by STEPHEN - 06 January 2019
" This was the easiest pick up and drop off for a hire car I have ever had. The staff were really friendly and helpful. "
" Very quick and easy pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by DANIEL - 27 December 2018
" Great experience "
" Although it had been cleaned, the inside of the car needed a bit more cleaning. Other than that, great experience and modern car! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
CHRISTCHURCH, NZ - Reviewed by BRIAN - 19 November 2018
" Trouble free car rental from Hertz in Christchurch. Would use again. "
" Trouble free rental at reasonable price. Would use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHRISTCHURCH, NZ - Reviewed by ARMAR - 26 May 2015
" Very efficient and helpful. Good quality car. "
CHRISTCHURCH, NZ - Reviewed by SARAH - 02 April 2013
" Very helpful with any queries and easy to use booking system. "
" Very helpful with any queries we had, with a quick response. Car was great really good quality and made the trip run smoothly and stress-free. "
CHRISTCHURCH, NZ - Reviewed by STEVEN - 04 March 2013
" Having a freephone number was definitely beneficial as there were quite a number of things which needed to be sorted out due to the booking confirmation not being finalised online. "
" They were okay but did hire be a car with illegal rear tires (treads too worn) which I did't spot until the end of the hire. The car was functional and worked okay which is all I really wanted. "
CHRISTCHURCH, NZ - Reviewed by DERWYN - 09 February 2013
" Everything was straight forward and easy to use site "
" No problems "
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