Auto Europe
- North America
- Central America
DISCOUNT CANADA CUSTOMER REVIEWS
- 5.3
- 5.8
- 8.5
- 7
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
DISCOUNT CANADA Car Rental Reviews
Average Rating for Discount :
Showing Results 1 to 6
Page 1 of 1
HALIFAX, CA - Reviewed by JENNIFER - 14 August 2019
" you don't need to print the voucher for the rental place at least in Halifax so it makes you panic. I really like Auto Europe though. "
" The cars they have a great and the staff are very friendly. I wish I could just drop at the airport though and not have to wait for a shuttle but it really is close. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VANCOUVER, CA - Reviewed by HARINDERJIT - 03 August 2019
" Overall despite the pick up the experience was very positive, car was good and rates very good for BC. "
" Pick up was quite chaotic, very busy office, but we got car in the end but took about 1 hour due to high number of customers "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VANCOUVER, CA - Reviewed by REGINALD - 17 July 2019
" We have in the past been very satisfied with auto Europe but not on this occasion with their choice of supplier "
" Drop off information appalling. Pick up from the airport not very satisfactory. The driver didn't have room for all the people who were waiting "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
HALIFAX, CA - Reviewed by JOANNA - 12 October 2018
" We didnt appear to be contracted with Auto Europe, but Discount hire. I dealt with this disastrous situation by phoning Auto Europe who, I admit, were extremely helpful, mainly due to the receptionist on the Hertz desk at Halifax airport offering me her landline to phone. They agreed that we should book another car and Auto Europe would refund the difference, so I assume that is what will happen. "
" Picking up the car from "Discount" at Halifax Airport was a complete disaster. They took ages to pick us up in the shuttle bus from the airport and when we got to the front of the queue after waiting about another 30 minutes, they offered us an "upgrade" of a truck!!! Unbelievable, they had no cars and there were three people behind us in the queue who had also booked. I felt sorry for the staff who simply didnt know what to do except ask us what could they do?! They did take us back to the airport and we entered into another contract with Hertz for a completely different booking of a proper car. We will be asking for a complete refund for the cost of this of course. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TORONTO, CA - Reviewed by JONATHAN - 19 August 2018
" Booking easy, would recommend Auto Europe "
" Good counter service. Vehicle upgraded when none of our category available. Concerned have received no e-receipt or other after drop off. Had to ask counter staff for photo copy of booking in sheet to try to get confirmation wouldn't be charged for fuel - was full, they said I could drop off empty - but nothing in writing and no email receipt. Location requires shuttle - long wait for this at airport. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TORONTO, CA - Reviewed by DAVID - 21 June 2018
" There was no record at the car hire company of me making a reservation so will not recommend you "
" I did not receive my car as there was no records of a reservation i am still waiting for a reply from the email i sent regarding a full refund for goods not receved "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1