" Helpful and efficient pre departure but not available to support difficulty described above ( on a Sunday) "
" Our documentation which you provided to enable us to travel into Argentina from Chile was incorrectly dated resulting in a 2 hour delay, many phone calls and stress. Drop off was also delayed due to an inefficient IT system - another 30 minute delay I am likely to pay more and use an established international brand for car hire next time "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 3 Condition of the Vehicle: 10
" Staff I spoke to were very professional, friendly, helpful. Felt like they were going above and beyond, not just there to get the job done. "
" Really good experience with the international department who arranged the cross border permits for me. Felt like the lady there genuinely wanted to go the extra mile to help me in every way possible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Mostly good. "
" Vehicle fine, if not what we originally thought we were renting. Appear to have been overcharged for extra insurance, which is disappointing. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was in good condition and we had no major issues at all "
" We booked a one way rental and were only told we had more to pay when we returned the car and then had to make an extra trip into the airport desk to finish our rental (we were not flying out anywhere) - surely this should have been done when car initially picked up "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 9