" satisfier "
" Good, easy to get the car and drop the car "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Just disappointed to have pay to upgrade on what I should of had in first place "
" It seems that I book a mid size with you and provider it's a small size! "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 5
" No hassle "
" Very good no hassle "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Autoeurope is a really good way to get the best deal "
" You have to get a shuttle bus at Dublin airport and the car hire firms haven't got together to share buses so you have to wait for the right one. Enterprise were good but not cheap. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good thank u "
" Hassle free very good thank u. Bob "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Auto Europe was fine - Enterprise were terrible "
" Terrible - we got to the desk (after queuing for about 40 mins) to find that the card machine would not read our credit card (for no reason whatsoever). The staff were unhelpful and said they didn't know why it was happening but that there was nothing they could do. We didn't have another credit card so ended up paying £55 more just to get my wife insured so we could use her credit card. Horrendous experience and would never use enterprise again. "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" No problems therefore happy customer "
" Very happy with staff at Shannon. Friendly and helpful, All round great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Quick friendly service "
" Great little car apart from having to call the AA out ( only waited 25 minutes ) which was very good , as the petrol cap was broken ! Maybe this is something that should be checked before the car is hired out "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Very easy process at pick up and drop off. "
" Easy low cost hire "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Exce!!ent service from start to finish "
" Excellent service from start to finish. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We had to rebook this vehicle 4 times due to date changes caused by Covid. The price variations were huge. £236, £370, £217, £342. We understand Auto Europe are reflecting price changes from the suppliers but quite frustrating for the customer. "
" All as expected. 3 small negative points: 1) Long walk from T1 to T2 with all our bags to get to the hire car desk 2) Long queue time (20 minutes) at the hire car desk 3) Vehicle had issues with tyre pressures "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Insurance is always an issue, you never really know where you stand so you always end up paying more than the offered rental rate "
" At the counter I was told it was cheaper to bring back the car with a partially empty tank , it was cheaper than filling it myself. That can't be right? Also the pitch at the counter was about cost of excess so I went for full insurance which effectively doubled the rental cost. I was offered prepaid M50 Toll which was great. Very efficient pick up and drop off. Bus to pickup was timely. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" No surprises, which is the main thing. "
" Lovely staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Hired a car for one day however the experience we had from your team was incredible. will definitely use you again "
" Your staff had impeccable manners, everyone we dealt with was so helpful from beginning to end. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" Booked originally with Alamo, checking prices as I normally do before hand found that Alamo had disappeared from the list. Found Alamos own website was half the original price, when contacting Auto Europe unless is filled in a form etc they wouldn't match the price. Easier to cancel then rebook. However before the pick up date found Enterprise price as almost the same. "
" One of the few companies that provide cars for over 75s with no fuss. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above. "
" We turned up at the desk with my driving licence and the debit card I'd made the booking with, not having a credit card I was told there would be an extra charge of 30 euros a day, 120 in total, I was shocked and upset by this news. I won't be using your company again. "
Value for Money: 3 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" After paying over £750.00 I found Ryanair car hire was £100 cheaper. For the same type of car. I was not happy that I had to pay extra especially as I hired the car for 3 weeks. "
" Car available was a Seat Ibiza. It was dirty and scratched. Inside was clean. Enterprise staff were kind and efficient. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
" Very happy with all aspects of the car hire ... "
" Enterprise were super ... . Upgraded my car and were efficient professional and perfect In all areas of car supply and hire Would definately use them again through Autoeurope "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When returning the vehicle the member of staff in the terminal was happy to check the vehicle over. "
" At the counter when collecting the vehicle found the member of staff extremely helpful. He accompanied me to the vehicle to ensure I was happy about everything. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Excellent all round experience "
" Excellent service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" 10 out of 10 for customer service as always. Thank you all at Enterprise Dublin Airport "
" Another great experience with enterprise car rental. From Gilly in the airport check in desk to all the staff at pick up, I can't praise them highly enough. Well done again Enterprise 10 out of 10 thank you "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent & can't fault! "
" Overall a very smooth experience with probsessional staffing from counter to car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All in at, a great experience "
" We had to wait 30min at the office to pick up our little car for which we received a free upgrade to a lovely automatic with air con :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great value prices, easy boking process. "
" Very friendly and efficient service as always "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and professional "
" Confidence inspiring as usual "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" The staff were lovely and the car drove well but overall it was too expensive and so probably wouldn't use Auto Europe again. "
" I was a bit thrown by the need to pay for even more insurance, including the payments I had already made when pre-booking, just to avoid a €2500 fee if anything happened. Plus I was upgraded without asking to a much larger, automatic vehicle, neither element of which I was keen on or wanted. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Over all great service "
" A overall great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" easy transaction no waiting had the car within a few minutes "
" no hasslee "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" awful "
" check in counter staff 25 min late, no other staff to deal with rental therefore we had to wait at airport util staff member arrived. Rental car was dirty Member of staff arrived stated that free petrol and rental discount will be given, it hasnt been actioned complained on drop return , still no one as contacted me about compliant "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 3
" My best car hire me experience this year. Great team! Good car and no fuss. "
" Great friendly service. The first time with Enterprise ar Dublin and will ensure my next booking is with them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" always use Auto Europe brilliant service and prices "
" I haven't had my final invoice via email yet which will include tolls. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above excellent "
" All round excellent; fast attentive & pleasant staff. Will use again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" N/a "
" Quick turnaround by staff at the desk. Shame that the pick up point is off site thought this is the case for all Dublin airport car hire, enterprise bus seemed to be the quickest of all there. Would definitely choose them again! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Car had been used by a smoker and became very smelly "
" Okay apart from comment below. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" all good. "
" Extremely efficient throughout the whole process. No surprises at all. My only feedback re the depot in ireland is that there are no fuel stations close by. It would have been easier if at time of pick-up the person in charge actually tells you where there is a station to fuel up. its a small thing / info but facilities matters when returning the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very pleased with service provided. "
" Staff are friendly, efficient, courteous and helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" all good "
" all good "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Excellent alround customer service. "
" Excellent alround customer service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very satisfied customer! "
" Excellent, couldn't fault them. XXX "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Always easy to assess different hire rates and usually cheaper than going direct to supplier. "
" Kerry Airport is small so wait time for car was minimal. Staff friendly and helpful. Only one problem was I had booked a car that had A/C and the Micra was not equipped with it. Not good in a heatwave! Other than that it was a very good experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good friendly staff both at collection and on return "
" I feel that because we booked through yourselves and not direct one is given an older poorer spec vehicle. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
" - "
" - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Top class "
" Execllent service lovely car I will definitely be using you again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No problems - great service from auto Europe and Enterprise as always. "
" Service always excellent, prepared to pay a small premium for that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I had issues getting to Dublin by bus to pick up the car. I arrived at Dublin bus station just after 3 and phoned the company to provide an update. I was told the office closed at 4 and no connecting bus would get me there on time. They couldn't wait for me to arrive and never offered to bring the car to me so it was agreed that the hire be cancelled and they wouldn't request payment, which was fine. This was not what happened though and I was told by the main company that I would have to pay. 4 o'clock is early to close - too early. Also I could hsve bern picked up but the option was never offered. I have paid money for nothing so very dissatisfied. "
" Spoke to a nice lad but the office shuts very early "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Again, very simple and straightforward, no hassle "
" Very courteous staff, no pressure, very straightforward transaction. Brand new car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Top service, very friendly. "
" Excellent and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" They were very hard sell about the insurance which was very annoying. We were given the talk both at the registration counter and the pickup location. Disappointing that they did not have mobile hotspots available for rent. Other than that, everything was great. Easy check in and check out. "
" Looked after by a fantastic lady called Hilda "
" Very happy with Service and quotes "
" Very Helpful and pleasant staff "
" Excellent service - no delays as going to a funeral and in a hurry.. Took less than 10 mins to be sorted with documentation. "
" My experience during booking was good but the problems started when I went to pick up the car. Firstly although my booking confirmed that everything was paid I was told that this only included basic insurance. This meant a £1750 excess that had to be taken in advance and held. It would only be returned when the car was returned and no issues encountered. On top of that I had booked an Opel Insignia but I was only offered a Toyota Corolla class vehicle. When I queried this I was told that was a higher class and not what was booked. On this point I would like a refund to cover this difference in vehicle made available by Enterprise. "
" The key issue is the surprise of the insurance cost. In fact the additional insurance I had to take to reduce the excess from £1750 to £250 cost me more than the rental. Also, I wasn't offered the tyre insurance and the car was not filled when I collected it. "
" Easy to use and book. "
" Picked us up from airport and took us to car. Quick and easy to get going. "
" Very friendly and efficient staff "
" Very helpful and efficient staff "
" Good service "
" I found the people I dealt with professional and courteous and would not hesitate to use them again. The quality of the rental car was excellent. "
" Very easy to change booking to bigger car "
" Need to ensure car is full on pick up when chosen full/full fuel option. Other than that a very efficient service. "
" I liked that the car was left back at their office, and a certificate given to confirm no damage and petrol tank full "
" it has to control how its car providers behave and ask them why they do not accept CREDIT CARD which are credit card and not debit card!!! "
" they did not give me the car that i have booked and already payed because they said that my credit card was a debit card (but this is not true because i gave them a credit card) For this reason they said that i had to go to the nearby supplier that gave me a car which i paid again ...and a lot of money , 270 euros for four days ( this time my credit car was a good credit card)!!! "
" Great price on a rental! "
" Very polite and helpful. The bus driver even taught us a little about driving in Ireland! "
" Great job "
" Brilliant "
" I have used Autoeurope many times and have never been disappointed. "
" As always. excellent service from Enterprise at Dublin Airport. "
" Easy to book, provides good selection of options at good rates. "
" No issues. Efficient and friendly staff. Trouble free pick up and drop off. "
" Excellent service, no queue at the desk. On arrival on the shuttle bus from the Airport to the Pick-up Office, we were met outside the Office by a member of staff who had our rental agreement prepared and the keys ready to hand over. Couldn't fault Enterprise! "
" booking is easy and outcome is just as expected. the most important thing about the booking process for me is that i can see who will be providing the vehicle, what the conditions are and that there are no unexpected shocks at the end of the day. "
" the customer focus at Enterprise is head and shoulders above the competition ,especially at Dublin Airport, which is where i usually pick up a vehicle at this time. That is quite an achievement, because, the average standard at Dublin is quite high already. As I have worked in a front-line customer role for more than twenty years myself, I understand that it takes a strong leadership commitment and considerable investment in training to achieve the results achieved in this case, I hope that it is sustained . "
" Easy, quick and competitive prices. "
" Extremely professional from the check in desk calling for your shuttle bus to the driver informing the car depot when you are a few minutes out so that the rep is ready with all your paperwork and keys for the car. Polite and courteous staff at all stages of the handover. On return again a professional service. Minor discussion point would be the price of the fully comprehensive insurance. However this was the best experience I have had with car hire companies. Would definitely recommend Enterprise to all of my friends. Well done. "
" Good service, great deals and easy to use and get the information. "
" Very good customer service and great attention before and after the renting "
" good overall cost - easy to book - very satisfied "
" collection of car - attractive young lady was very efficient and helpful. return of car - no staff at drop of compound ?left the car locked and dropped off keys at terminal booking office. "
" I had to cancel my trip ti Ireland at very shot notice. Staff at Autoeurope handled the transfer of my booking to two weeks later in a very satisfactory way. Not only saving me money but also an upgrade of car. Well done. "
" Each experience we have had with Enterprise Dublin Airport has ben excellent. The staff are very helpful and friendly. Always a warm welcome when arriving at Dublin. We will continue to use Enterprise at every opportunity. "
" Excellent customer service from Enterprise. "
" Would definitely choose Enterprise again. "
" Mark was extremely helpful and polite, refreshing after a long flight. Quick and knowledgeable. "
" displays which company car hire is from. "
" tank not full as should be had to return to fill up. Took card authorisation twice . system problem. still waiting to be rectified. friendly customer service agents. "
" Great service at a great price. "
" Enetrprise's service and vehicle provided were both fantastic. "
" I always use auto Europe and try to have the car from Enterprise who are courteous and caring and give great service. In Galway they picked me up in the city centre. Few hire to people my age - so my recommendation to friends is 'book the car through you and pick Enterprise to supply'. I'm delighted they are back in Shannon Airport again. Booking through Auto Europe ensures I have a better rate and equally important I know I can call you at any time if I have problems. Why is hiring an automatic twice the cost? There was only 1 in Galway but with a big engine and too expensive. Thanks and keep up your good work. Nora "
" lovely service collecting and returning the car. Very able and friendly staff. I always recommend them to friends but they were not in Shannon for a long time and they are not at Knock either and most of my friends are from the West! "
" HAVE USED FOR YEARS AND AS ALWAYS STRESS FREE "
" Professional from every point of contact in hiring my car well done "
" Excellent service, very efficient way of getting a good price for car rental and often less trouble than booking direct. "
" Brilliant service, much more than expected and makes AVIS look terrible. "
" Very competitive, well done "
" Professional and friendly at the same time. Could not have done more for us. Well done "
" Autoeurope offered a great deal "
" Enterprise were excellent - above and beyond.... "
" Easy web site too work. Contract details very transparent so no nasty surprises. "
" Staff very friendly and professional. Car as requested, clean & in good order. A very good hassle free experience. Would certainly recommend. "
" I have been using Auto Europe for a number of years and they are an excellent company,straightforward,no hassle and very reasonably priced "
" Efficient ,attentive and customer focussed "
" Every hire I have made with Auto Europe has been done efficiently and thoroughly. I do not even consider other alternatives. "
" Enterprise staff picked me up at the time agreed upon and processed me in and out quickly ... in spite of being short handed. "
" Easy to book online. Didn't need o use customer service. Good choice of vehicles and value for money "
" Excellent customer service. Even refunded me for some unused fuel "
" Very satisfied with the customer desk. Paul (the rep) was polite and helpful and covered all the relevant details regarding the car and any services that we might require during our stay in Ireland. We were offered a larger car owing to the small car we had booked being unavailable, but we were happy with the replacement as it was similar to our own car in the UK. "
" The "Enterprise" directional signs could be improved. "
" A very good experience. Helpful charming people, and a good car Many thanks "
" A very good experience. Helpful charming people, and a good car Many thanks "
" Staff in Dublin very helpful "
" Brilliant service "
" Very easy transaction "
" Very helpful and pleasant staff. A very smooth transaction. "
" Easy to book. "
" Extremely efficient and friendly staff. Great service. Sarah even helped carry bags!! Well done! "
" Lovely brand new car. Good communication. "
" Would have been helpful if we had been supplied with a free road map. "
" very good customer service always use autoeurope never had a problem "
" kind and attentive staff got a free upgrade very impressed "
" As always I was very happy with the service provided "
" Was given upgrade because there was a slight delay at the Airport desk so I was very happy. "
" Very good service---Very low price! "
" All went well, polite cheerful staff, very good price! "
" Good value service, easy to book and easy to understand booking process. I will use again. "
" Efficient processing, good car. "
" All fine & easy booking "
" Friendly service & car very close to airport "
" Great service at a great price...thank you "
" Very friendly and efficient....thank you "
" Easy to book and excellent value. "
" Staff at Shannon were excellent. Very friendly and helpful. "
" As always hassle free transaction. I have been using auto Europe for years now. Thanks. "
" Efficient, good customer service, polite. Would use again "
" Very easy to use your online site "
" Very pleasant customer service. Was very kindly given an upgrade vehicle which was an excellent vehicle. Disappointed that the vehicle was only 1/8 full of diesel and not a full tank as expected. This caused me two problems 1. I had to leave the motorway to try to find a filling station for fear of breaking down. As I don't know my way around the Dublin area it took me about 40 minutes after filling up to find my way back to the motorway. 2. I found it difficult to judge how much diesel to refuel in order to make my return journey and return the vehicle with the same level of fuel I was given. I ended returning it with more. If provided with a full tank in the beginning I would have just needed to refuel to a full tank, easy...! "
" easy to use system and lets you know who the car hire is with before you book "
" enterprise always give excellent service and go the extra mile "
" I thin it's a gread service and I am very happy with it. If you could use your muscle to get lower prices for additional drivers from the rental companies, it woud be even better. "
" A great wecome but the overall service was a litte bit over the top for me. I felt as if I was being smothered with kindness "
" best customer service I have had when hiring a car, collection and return very efficent and welcoming "
" everyone connected to enterprise should be congratulated on their customer service "
" Everything went fine , good service from enterprise and no nasty surprises. I've used Autoeurope twice this year and I'm happy to use you again "
" Top team !! "
" Booking process was excellent and price is very competitive "
" Staff were very friendly, (Fran) thanks to the warm welcome to Dublin, I think you are a great host and Ambassador for Ireland. Friendly service with nice reliable car. Would definitely return to Ireland and use service again. "
" Simple to book and much clearer than other similar sites. "
" Excellent, friendly service. The people I dealt with were very helpful and attentive to my needs. The pickup from airport door to collect the car was superb. I would definitely use them again without hesitation. "
" Good service and price. Very attentive and proffesional staff in Dublin at Enterprise. "
" Excellant. Very friendly and attentive, "
" been using your service for years and never had a problem. Real value for money "
" excellent service with a smile "
" very helpful changed named driver at short notice with no fuss "
" very professional, smartly dressed attentive staff with meet and greets, car working explained and proper walk round check completed at arrival and departure "
" Very good ease to use "
" Car ready transfer to and car site on time All staff A1 .thank you .would use again "
" Very efficient and good value. "
" Great staff. Very polite friendly and considerate. "
" Discuss with your car hire companies to give priority at the counter to per booked customers. "
" Customers who have pre booked should be given priority Santa the airport counter "
" arrangements made easily as I wanted "
" Very good customer service both at Airport desk and when returning the car "
" All fine and was easy to change booking when the airline changed my flight. "
" Excellent service - we had a flight change and delay so I was four hours late to arrive to collect the car. Enterprise were really helpful and sent the van to pick us up at the terminal and got us on our way as quickly as possible. Excellent Service! I also really loved the Kia Cee'd CRDi for its easy drive and amazing fuel economy. Thank you! "
" Easy to use website "
" Excellent service.... Shame about not being able to pick/drop off at cork airport "
" Best competitive prices "
" Excellent service from start to finish. Enterprise staff were extremely friendly, helpful and efficient. The whole process from picking the car up to leaving it back was painless. Would certainly use enterprise again. "
" Eas to use website with good comparisons across quite a few different rental companies. "
" It was very busy when I landed and had to wait about 20 minutes to be served, but the counter staff were trying to get people processed as quickly as they could. Similar problems when I went to pick up the car, but the staff noticed and offered a discount because I had been kept waiting. I was happy with that, normally you would have to ask in that situation but the Enterprise staff were proactive enough and showed that they car about customer service. I probably would have avoided them next time if they hadn't shown that level of care. Things go wrong and it's going to get busy at some stage in every operation, it's how you react in those situations that sets you apart. I would be happy to go back again. "
" Great value. "
" Requested Ford KA was in fact a gutless Fiat Panda, which was disappointing. But customer service was excellent. "
" Not immediately obvious where the Enterprise desk is at Dublin airport as it is hidden around the corner from the Hertz/Avis etc desks. "
" The best service I have ever received at an airport car hire desk! "
" Very helpful in sorting incorrect dates. "
" Efficient well staffed for demand. Very friendly - a bit American! "
" Very good "
" Very good "
" very good "
" excellent service "
" always very competative "
" Must admit they were very well organised and helpful better than some of the bigger operations "
" First class,friendly service at very good prices. "
" No praise is too high for the Dublin-based Enterprise staff, including shuttle drivers and assistants, and the administrative staff who completed the contracts and checked the cars in and out. They were all efficient, helpful and friendly. Go raibh mile maith agaibh go léir (Irish for" Many Thnaks to all concerned" "
" VERY SATISFIED EXCELLENT "
" ALL THE STAFF WERE EXTREEMLY HELPFULL AND A DELIGHT TO DEAL WITH . "