" Easy to deal with and good website "
" Very efficient and good value "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" whole experience easy to book. Hiring a car in Sofia, Bulgaria, can be hit and miss and so using a reliable company is important to me. Europecar has friendly staff and you get the sense that they are not pushing an upsell or miraculously finding damage. "
" very helpful staff - great car. Would recommend "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" When I returned the car, a computer problem stopped the payment being accepted which frustrating. "
" Car was different to the picture, I know this is part of the deal but its always disappointing, especially when Europcar in Varna don't operate any VW Golf cars, why put that on the website ! "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 8
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" j "
" Autoeurope are great. However Thrifty Austria are not. I regularly hire cars for travel and have no problems. However this time I was hit with an outrageous bill for over 1000 euros - conveniently just short of the deposit. This was for a couple of scratches by the boot, which cannot be seen clearly in the photos they sent - I believe they are dirt. Even if they were scratches, >1000 euros is clearly a bumped up "insurance" price. Further, they also charged for plugging in a computer to read the state of the engine. Clearly outside of the terms and conditions. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We have always hired from you, and always will . The cars are great. The service is wonderful . Need I say more. "
" Great! "
" I have no problems with Auto Europe, you supplied exactly what you offered but I will NEVER again use a car from EUROPCAR "
" The car supplied was ok, but I would suggest that you do not use them; it will damage your reputation. When returning the vehicle they accuse you of damage that already existed on the car & then want you to pay for this damage. This has happened on the last 2 occasions i.e. during Sept/2013 & Dec/17 to 07/Jan/2014 Never again will I use Europcar, they spoiled the end of our, what had been a very enjoyable holiday "
" Nothing to think of "
" Can't think of any improvements "