EUROPCAR BULGARIA Car Rental Reviews

SOFIA, BG - Reviewed by TREVOR - 18 February 2022

" Easy to deal with and good website "

" Very efficient and good value "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SOFIA, BG - Reviewed by MARCUS - 03 November 2021

" whole experience easy to book. Hiring a car in Sofia, Bulgaria, can be hit and miss and so using a reliable company is important to me. Europecar has friendly staff and you get the sense that they are not pushing an upsell or miraculously finding damage. "

" very helpful staff - great car. Would recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SOFIA, BG - Reviewed by ROBERT - 19 February 2020

" Very good "

" Excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VARNA, BG - Reviewed by SIMON - 08 August 2019

" When I returned the car, a computer problem stopped the payment being accepted which frustrating. "

" Car was different to the picture, I know this is part of the deal but its always disappointing, especially when Europcar in Varna don't operate any VW Golf cars, why put that on the website ! "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 3
Condition of the Vehicle: 8

SOFIA, BG - Reviewed by YIU KWONG - 20 July 2019

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 8

BOURGAS, BG - Reviewed by SIMON - 28 June 2018

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" Autoeurope are great. However Thrifty Austria are not. I regularly hire cars for travel and have no problems. However this time I was hit with an outrageous bill for over 1000 euros - conveniently just short of the deposit. This was for a couple of scratches by the boot, which cannot be seen clearly in the photos they sent - I believe they are dirt. Even if they were scratches, >1000 euros is clearly a bumped up "insurance" price. Further, they also charged for plugging in a computer to read the state of the engine. Clearly outside of the terms and conditions. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SOFIA, BG - Reviewed by JEANETTE - 27 March 2014

" We have always hired from you, and always will . The cars are great. The service is wonderful . Need I say more. "

" Great! "

SOFIA, BG - Reviewed by MICHAEL - 09 January 2014

" I have no problems with Auto Europe, you supplied exactly what you offered but I will NEVER again use a car from EUROPCAR "

" The car supplied was ok, but I would suggest that you do not use them; it will damage your reputation. When returning the vehicle they accuse you of damage that already existed on the car & then want you to pay for this damage. This has happened on the last 2 occasions i.e. during Sept/2013 & Dec/17 to 07/Jan/2014 Never again will I use Europcar, they spoiled the end of our, what had been a very enjoyable holiday "

SOFIA, BG - Reviewed by ROGER - 27 October 2013

" Nothing to think of "

" Can't think of any improvements "