" The staff in Kuala Lumpur were exceptionally helpful. "
" Everything was easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good, but signage for directions from airport is terrible. Paperwork also showed office as being in main building not carpark "
" Very good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" I never recommend to friends in case it goes wrong "
" Everything was good except the drop off which was busy and no where to park "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Ok fine "
" Hi In the end happy but on pick up our car was not available. Another car was being driven over to us from elsewhere. Waited for 40 mins. That car turned up and clearly hadn't been prepped for going out again. It then turned out that car's tax would run out during our rental. They suggested they would meet us during our stay and swap cars but this wasn't practical. In the end we got a slightly upgraded car that was available. All in it took at least an hour of faffing about at collection. Lady at the desk was doing her best and no one got upset but really no excuse for not having the car booked and ready to go! "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 8