EUROPCAR OMAN Car Rental Reviews

MUSCAT, OM - Reviewed by MARTIN - 25 November 2023

" Very efficient counter staff at pick up. Rushed delivery of car. Several minor scratches not entered on delivery sheet. Tyres inflation not checked !!!! "

" Only discovered after 100km that the cars tyres were under inflated and that this had not been checked before I took charge of the car. Very disappointing!!! Basic safety check missed. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 4

MUSCAT, OM - Reviewed by JULIAN - 12 March 2020

" The whole experience with europcar was excellent, the staff really helpful, the car was clean, they provided a bottle of water along with a off road map book. Would recommend. "

" The whole experience with europcar was excellent, the staff really helpful, the car was clean, they provided a bottle of water along with a off road map book. Would recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MUSCAT, OM - Reviewed by RICHARD - 26 December 2019

" No issues, everything as expected. "

" For the second time in a short time, they struggled to find Autoeurope reservation in their system. This time I seemed to have ended up with a 'walk in' car.. The car was far from new but the condition was ok. Appreciated the drop off which was quick and they didn't try to find any possible scratch to charge for. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 6

MUSCAT, OM - Reviewed by JOHN - 18 December 2019

" Nothing wrong with Auto Europe, but nothing really to get enthusiastic about, either. "

" Found a credit card charge four months after the rental with no advance notification. Had to contact my credit card company. Still have no idea what it was for or if it was justified. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 8

MUSCAT, OM - Reviewed by ROBERT - 01 June 2015

" Car return took ages as you have to park in the public car park and walk to the rental desk in the terminal...finding a space was a nightmare.. "

MUSCAT, OM - Reviewed by DAVID - 04 December 2014

" Very efficient and excellent service in !uscst and on website. "

" Excellent. "

MUSCAT, OM - Reviewed by DAVID - 12 April 2014

" An excellent company. Very competitive rates. Always responsive to customer requests and problems. Refunds given and booking dates changed without hassle. Always helpful on phone and totally efficient. Thoroughly recommended "

SALALAH, OM - Reviewed by ISABELLE - 22 November 2013

" Good price, quick confirmation. "

" Good service, nice staff. "