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EUROPCAR THAILAND CUSTOMER REVIEWS
- 7.2
- 8.6
- 9.3
- 8.5
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
EUROPCAR THAILAND Car Rental Reviews
Average Rating for Europcar :
Showing Results 1 to 10
Page 1 of 1
PHUKET, TH - Reviewed by NIGEL - 11 April 2024
" Website easy to use and prices quoted were very competetive "
" The car had 70k+ on the clock and was covered in scratches and dents, however overall it was clean inside and presentable. ECO mode of car meant that there were places on Phuket where the car really struggled to climb hills. Check in and Check out was very easy and the staff were very helpful. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
BANGKOK, TH - Reviewed by KARL - 03 February 2020
" Aside from issues over the description of the car my experience was very positive, very easy and worked very well. "
" The only criticism was that the car I booked was listed as a double-cab pick up, which I believe means a second row of proper seats, like a normal car. The car provided was a cab plus which has a small bench being the front seats and not full seats. In the end my plans changed and this proved to be adequate however it could've been useless. I appreciate there's potential for confusion over the meaning of "double-cab" and I wasn't entirely surprised when the car was not as I expected but I think the listing needs to be clearer at the point of booking. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHUKET, TH - Reviewed by CAROL - 01 January 2020
" Thanks for asking "
" I made a mistake with my booking and booked the car for 2 days before I arrived at Phuket airport. I picked up a car from you and was told I had to return it at 9am on Boxing Day, 3 days earlier than I had booked it as apparently you didn't have any cars for the second half of my week. I returned the car as requested and then asked whether you had another car I could hire, and your colleague said yes, and gave me back the car I had just dropped off. How much nicer it would have been if she had called me and said that the car was now available and I could extend it for the remainder of my stay to save me driving all the way to the airport and back early in the morning. That would have been excellent customer service, and much appreciated. Yes, I know it was my fault for getting the date wrong in the first place but would have been easy thing for your colleague at Phuket airport to have done for me. "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHUKET, TH - Reviewed by PETER - 29 November 2019
" See above. Not a pleasant experience. "
" When dropping off the car I left my phone in the car. The staff were very unhelpful, obstructive and agressive and very obviously stole the phone. "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 1 Condition of the Vehicle: 7
BANGKOK, TH - Reviewed by ALAN - 04 November 2019
" I will use euro car again. "
" Very friendly staff all ran very smooth thank you Alan Cox "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BANGKOK, TH - Reviewed by RICHARD - 23 October 2019
" A hassle free time "
" A hassle free time "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BANGKOK, TH - Reviewed by NIGEL - 29 September 2019
" staff good , should have compensation for wrong size car "
" wasnt given the right size car. booked intermediate, given small, was told that was only car available. "
Value for Money: 4 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SAMUI ISLAND, TH - Reviewed by RUSSELL - 25 September 2019
" Perfect service "
" The staff in koh samui were absolutely fantastic "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHUKET, TH - Reviewed by STUART - 09 February 2019
" It was a very easy service with helpful staff "
" I hired a car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PHUKET, TH - Reviewed by ROBERT - 20 June 2018
" Good search engine but not conclusive enough - even the big players don't always appear on searches "
" Car was pretty average, not overly clean on the inside and lots of damages and scratches outside. Drop off was slow as the desk was abandoned when we arrived. Would use again but only when a deal is on as value for money was not really there. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 4 Condition of the Vehicle: 10