FLIZZR IRELAND Car Rental Reviews

CORK, IE - Reviewed by KEVIN - 30 August 2025

" Took out full indemnity insurance at time of booking but was told by counter staff that my second driver was not covered. Had to pay additional £160(approx) . Also told ha dto pay a further £200 which would be refunded. At time of writing (4 days after return, this has not been returned. email on the 27th Aug (3 days ago, has not been replied to. Infomration re child seat was not transmitte dto Sixt. Costs for indemnity are not aligned. "

" Took out full indemnity insurance at time of booking but was told by counter staff that my second driver was not covered. Had to pay additional £160(approx) . Also told ha dto pay a further £200 which would be refunded. At time of writing (4 days after return, this has not been returned. email on the 27th Aug (3 days ago, has not been replied to. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SHANNON, IE - Reviewed by DANNY - 16 July 2025

" No issues except above. "

" I was satisfied with everything about my transaction and vehicle except the 100 euro holding charge taken against my debit card which i am yet to receive back. I am not here to cash flow Sixt/Flizzr's business. Sharp practice in my mind. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

SHANNON, IE - Reviewed by PHILIP - 08 July 2025

" Nice ride, easy customer service, and good drop-off service. "

" Rental was simple, experience was pleasant and the car was great. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORK, IE - Reviewed by JACQUELINE - 18 June 2025

" All good other than the return situation "

" we were told by Flizzr that when we returned the car to the rental car part we could park anywhere as we usually do. However this time Hertz with spaces near to the pedestrian exit warned us that we would have a fine imposed if we parked there. I left my husband there (he has a mobility problem) and parked much further away - what is the true situation about return parking ? Can other companies impose fines for the use of their spaces ? "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 5
Condition of the Vehicle: 8

SHANNON, IE - Reviewed by MIKE - 29 March 2025

" No problems "

" Easy, friendly and efficient "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by JOAN - 28 March 2025

" A good experience "

" very professional and friendly at all stages of the rental process "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by MICHEAL - 13 March 2025

" Car was perfect and paperwork was all sorted in minutes. Staff at frizzer were really helpful and friendly "

" Excellent car and great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SHANNON, IE - Reviewed by GRACHINA - 13 March 2025

" Good value. Need better drop off information "

" Initial problem finding which desk dealt with Fizzler rentals. Signage needs to be clearer "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CORK, IE - Reviewed by EILEEN - 11 March 2025

" Would rate the service very highly. The girls at the desk are the best "

" Very very good as always. The girls at Cork Airport and the best and always remember us. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by PATRICK - 23 February 2025

" Good website. Great prices and no hidden extras. "

" Efficient and friendly check in staff. On the road with no delays. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

SHANNON, IE - Reviewed by SUSAN - 17 February 2025

" Booking was easy and price good, just cross that not obvious about late charge. Never known a car hire company in an airport to close so early. "

" Arrived 5 mins after booked time and had to pay €20 charge because they closed at 6pm and had to stay late. Not impressed! "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by BARRY - 25 January 2025

" Terrible "

" Would not release car due to my age, 77. And would not refund rent. No indication on booking form of age restrictions "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

SHANNON, IE - Reviewed by SIMON - 17 January 2025

" Straightforward booking process and a good price for my rental "

" On arrival at the Sixt/Flizzr desk at Shannon Airport, I was given a warm welcome by Derek Quinn who was very helpful and explained clearly the details of my booking arrangements and the potential additional options. In hindsight, it would have been helpful if we had discussed the process when I was returning the vehicle ie we followed the signs to the returns area to find that we had to park it in the short stay car park and drop the key back at the desk. Derek was particularly helpful when, having gone to pick up the car, I noticed a number of "marks/dents" which had not been noted in the email rental agreement I received. I returned to the desk and he provided me with his email address to enable me to send photos of this "damage" and duly emailed me back to acknowledge my email a short time after I had sent it. Given that some of the marks/dents were very apparent, I am a bit surprised that no record of these appeared on the rental agreement. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by ANGELA - 09 January 2025

" I use it all the time and service and communication excellent "

" Really good customer service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by COLIN - 19 December 2024

" Overall a great service and experience. "

" Friendly and efficient (overall great service) "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by MARGARET - 18 December 2024

" As above. Very unhappy experience! No explanation so far forthcoming. "

" My booking has been amended without my knowledge and not by me. As a result no car was available. The rating reflects that but Richard worked hard to sort out the issue and got me a car from Europecar. I wasted over an hour whilthis was happening despite having a voucher apparently confirming the booking as made. "

Value for Money: 8
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ANTHONY - 16 October 2024

" Easy to use website, very competitive prices and ability to cancel up to 48 hours before travel without loss. "

" Overall a reasonably good experience! "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 5

DUBLIN, IE - Reviewed by JASON - 01 October 2024

" Again wish I was told about the coach car pick up as made me late for appointment. Also promised a Volkswagen or similar and got a Dacia Duster...no even close to the same "

" Promised airport pick up but had to take a coach to pick up the car. Also the car tyres were bald which I informed Sixt and the man apologised. "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 5
Condition of the Vehicle: 4

DUBLIN, IE - Reviewed by GERHARD - 18 August 2024

" Renting thru Auto Europe keeps ot always simple. "

" Cars feel dated compared to rentals in UK and Switzerland. Car return not in terminal either, very inconvenient "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CORK, IE - Reviewed by SIMON - 04 August 2024

" Clear communication from AutoEurope, only let down by Flizzr/Sixt and poor state of car key. "

" The booking was with Flizzr, but there was no such signage at Cork Airport and we had to enquire as to which desk to approach. This added uncertainty and delay to the experience. On the first day, the key battery failed, leaving us at first unable to unlock the car and then to lock it. We were concerned it would auto lock but didn't. However being unable to lock the car for 3/4 days of the rental was v inconvenient and adversely impacted our holiday. Given the importance of electronic key opening, and despite the young age of the car, I would have thought key batteries would be regularly checked - clearly ours was at fault as they are supposed to last a lifetime. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by PETER - 15 July 2024

" good website "

" overall good "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MAURICE - 14 July 2024

" As per the above the Autoeurope experience was very poor as the customer service representative failed to pass on my details and then my reservation was incorrectly entered into the system.. Not what I wanted when I arrived at 11pm after a 7 hour flight delay! "

" The Flizzr staff were very good. However, I had called autoeurope earlier in the day to say I woukd be delayed and was told they would pass this on to Flizzr. When I arrived at the Flizzr desk they were not aware of the reservation nor could they find my name as my surname had been mixed up with my first name. All in all it took 10-12mbts to find my reservation and given that I had arrived late the additional delay was very unwelcome! "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by CHRISTOPHER - 07 June 2024

" very good "

" very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by NORMAN ALAN - 18 May 2024

" simple quick and easy process and was driving off from the airport within 20 minutes of landing. "

" staff at the airport were expecting me and everything was ready for my signature and the car was ready to go. simple and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PAUL - 18 May 2024

" Excellent rental experience "

" It was an excellent vehicle for the rural roads in Wicklow "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PATRICIA - 31 January 2024

" As Above "

" Only issue was that I was not directed to the Sixt desk to register for pickup. I had to phone them when I couldn't find their desk. However the staff were most helpful when I found them. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by MARY - 25 January 2024

" Effortless rental "

" Very helpful counter staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by STEPHEN - 18 January 2024

" I have been using Auto Europe for over 15 years and never had any issues. They always provide the best prices. I would highly recommend "

" Friendly and helpful staff, excellent customer service experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARTIN - 04 December 2023

" Ok "

" Good experience but large scratches on vehicle. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by SAMUEL - 14 September 2023

" Hidden charges ended up costing lots more than the price advertised. I wouldnt mind paying a bit more as long as we had full knowledge of each cost. "

" Disappointed with the hidden charges that come to light whilst on the desk waiting for the car in the country, leaving with very little ability to question the extra charges. Understandably some of the charges can be expected however would have like to know these in full before booking. Additionally the deposit they have still got reservation on my credit card meaning if you have a smaller credit limit or need the money for something else you have to wait longer than expected. "

Value for Money: 4
Efficiency of Counter Staff: 6
Expediency of Drop-off: 7
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by DAVID - 13 September 2023

" Straight forward and in-depth instructions via E mail "

" Everything went great from pick up to drop off.No problem with deposit return either. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by DAVID - 30 July 2023

" See above re personal data. "

" Huge queue at Dublin Terminal 1 for pick up. We walked to Terminal 2 to avoid losing a day of holiday! The car had damage from previous hires. I guess this is always a risk when hiring from a second brand. Why does the hire paperwork take so long? Is there a way that personal data held by you could be passed to the rental company and prefilled? It would save a lot of time. I remember when I was a regular customer of Avis and just had to show my card and they handed over the keys. Job done! Brilliant! "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by ERTAN - 26 July 2023

" It was a great experience and all was smooth. I'm very happy with the service provided. "

" Very good and friendly staff. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by GILLIAN - 08 July 2023

" I have used Auto Europe for many years and have recommended you to lots of people "

" Emma at Hire Desk was particularly helpful, knowledgeable and very pleasant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by WILLIAM - 15 April 2023

" I will definitely hire from this company again, very smooth. "

" A very easy experience picking up and dropping off my car. Thank "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by WAYNE - 13 April 2023

" We selected flizzr over other providers as the car was advertised as in terminal. When we got to the desk we were told we had to wait for a shuttle bus. This was inconvenient and time consuming. When we arrived to collect our car the staff couldn't find the keys. We were told it wasn't ready yet, even though we were now 60min after the booking time... after some time we were given a Hyundai Tucson, even thought we had booked a mid size car (vw golf or similar). It was a comfortable car but much larger than we would like. All in all we found this booking to disorganised, misleading and confusing. I would book again or recommend. "

" We selected flizzr over other providers as the car was advertised as in terminal. When we got to the desk we were told we had to wait for a shuttle bus. This was inconvenient and time consuming. When we arrived to collect our car the staff couldn't find the keys. We were told it wasn't ready yet, even though we were now 60min after the booking time... after some time we were given a Hyundai Tucson, even thought we had booked a mid size car (vw golf or similar). It was a comfortable car but much larger than we would like. All in all we found this booking to disorganised, misleading and confusing. I would book again or recommend. "

Value for Money: 6
Efficiency of Counter Staff: 5
Expediency of Drop-off: 9
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by ANTHONY - 27 March 2023

" Easy to use website and ability to cancel up to 48 hours before rental starts "

" The car I was given was perfect. However, 20 minutes after leaving the Airport I had a warning message on the dash to inform me there was a loss of tyre pressure and I should check the pressures and reset. I was on the M50 heading for Arklow with no safe opportunity to stop and it was raining so I carried on to my destination. About an hour's drive away. The following morning I checked the tyres. They all still had pressure but one of the tyres was slowly getting softer than the others. On further examination I saw that one of the rear tyres had a screw imbedded in it and this explained the slow loss of pressure. I checked the boot and found the spare wheel. However, the key to undo the lock nuts in the wheel was missing so I couldn't change the wheel. I contacted SIXT customer services and they put me through to roadside assistance. In the end they had to arrange for a recovery truck to retrieve the car and take it back to Dublin and send a new car to me. This took the whole of the second day of my rental so I had no car. To make matters worse I had arranged to take my 97 year old father to his home town in County Claire on the other side of the country and thus trip, to his bitter disappointment had to be cancelled, as a result of me not having the vehicle. "

Value for Money: 3
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 3

CORK, IE - Reviewed by EILEEN - 21 March 2023

" Will be using the service again. They make it so easy. Well done to Cork staff "

" We never have a problem with the service at Cork Airport. Staff are so friendly and efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by RACHEL - 01 March 2023

" Great experience "

" Easy experience. Check in staff friendly and informative. Car in great condition. No problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ANTOINETTE - 14 February 2023

" None "

" Staff were 10/10. Booked specifically as I thoughtI was picking up and dropping off at the terminal. So 8/10 for expediency of drop off. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by LUCY - 02 February 2023

" Booking process was fine but not the actual car! "

" Everything was great apart from the actual car! The breaks were very loud constantly grinding all the time and actually locked out twice which was very scary, it should never have been rented in that condition. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

CORK, IE - Reviewed by JACQUELINE - 15 December 2022

" Good "

" Well prepared car, easy collection and drop off - good value Thanks "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CORK, IE - Reviewed by JEFFREY - 10 December 2022

" When I booked my hire car with you I filled in the drivers age box as being 76 but nothing flagged up that I need a medical certificate/current car insurance record of claims. This was buried in the terms and conditions - very devious of Auto Europe. Auto Europe need to amend your online booking form to flag up this requirement then and not hide it away in T&C's. I will never book a hire car through Auto Europe again as I wasted my money on a hire car I didn't get. "

" Flizzr staff enforced your rules about medical reports for drivers aged 75 or over. "

Value for Money: 1
Efficiency of Counter Staff: 6
Expediency of Drop-off: 1
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by MAUREEN - 10 December 2022

" As above "

" The whole experience from arrival at the desk to the final return was first class. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by LEWIS - 11 November 2022

" Will be using them again "

" The men that greeted us at Dublin airport were great very helpful told us what we needed to know "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARY - 01 October 2022

" No hassle, just what you need "

" Great experience from start to finish "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JOANNE - 06 July 2022

" Can't fault ground staff at Dublin Airoort they were amazing. Kind and went all out to help me and my mum. Car was great. Then they ripped me off so a bitter aftertaste. "

" Very now very pick up. Great ground staff. Sadly flizzer took money from my credit card without my consent claiming a late return. I had boarded my plane taken off and landed home again.. they won't communicate or respond to my claim. RENT WITH CAUTION "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ALISON - 26 June 2022

" Easy booking, and a great car "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JACQUELINE - 13 May 2022

" great experience using Flizzr "

" very efficient, lovely staff no problems with the car, good pick up and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by SIMON - 18 April 2022

" Cheapest on price comparison site. "

" Better getting car at airport than having to get minibus to ninelands. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by GEORGE - 17 April 2022

" Very good "

" Service very good from collection to drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by PRZEMYSLAW - 29 March 2022

" I will definitely recommend you to my friends but definitely you need credit card which that can be problem for some people but as we said ,,different country different tits'' "

" Well, was just very easy and super nice. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by SIOBHAN - 22 March 2022

" Money has been taken out of my account and I don't know why. No email or contact to explain why. I've been trying to call and online numbers either bring me to Flizzr in Mongolia or a line that says the office is closed. It was Tuesday at around 2pm UK time. I have completed online for requesting contact and nothing. Not acceptable "

" Money has been taken out of my account and I don't know why. No email or contact to explain why. I've been trying to call and online numbers either bring me to Flizzr in Mongolia or a line that says the office is closed. It was Tuesday at around 2pm UK time. I have completed online for requesting contact and nothing. Not acceptable "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CARLOS - 20 December 2021

" When I booked this car it said on airport .It was not on airport. The Flizzer in terminal 1 was closed so had to look for the office in terminal 2. Took us 40 minutes to locate the office. Very poorly signed. Not the best of experience but ok "

" Yes it was just fine ---not great but fine "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by PAUL - 07 December 2021

" Overall good, although Flizzer was not well advertised in the airport as it piggy backs on SIXT, thus initially, their desk was hard to find. "

" The insure offered by auto europe is a little confusing. When collecting the car, the insurance excess still had to be paid to Flizzer and in the event of damage, Flizzer would have claimed against me and then I would have had to make a claim to auto europe. This should be made clear when purchasing car hire online with auto europe. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARTIN - 25 November 2021

" Had no concerns "

" Every thing went smoothly had no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by SANDRA - 23 November 2021

" Will definitely use them again "

" Efficient and friendly. Queue at Dublin a bit long but worth the wait as the T-Roc was better than I'd anticipated "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARGARET CARMEL - 05 November 2021

" Very happy with service.Bernie was so kind and professional.Thank You "

" Very happy.Lovely car.Bernie at desk was so kind,explained everything.Thank You "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MICHAEL - 04 November 2021

" It is Flizzr, not auto europe I am complaining about. However on booking I had thought that the car rental company was auto Europe since our paperwork did not make it very clear that the actual rental company was Flizzr. At the airport we could not find auto europe and had to ask another rental company, who checked our papers and said our car was with Flizzr. "

" There was an unacceptably long wait time at the airport, both queueing and while the booking was being processed, then after the shuttle took us to where the car was we had to wait even longer because it was still apparently being cleaned. "

Value for Money: 7
Efficiency of Counter Staff: 3
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by RONALD - 02 November 2021

" Fantastic "

" The whole experience was seamless "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by WAYNE - 21 September 2021

" I love Auto-Europe. It enables me to book a hire car and not be bamboozled at the check in desk to buy extras i dont need. "

" Simple and straightforward. No hassle, no pressure selling. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by PAUL - 16 September 2021

" Very poor "

" Refused car when on booking was not told of age condition applied or on your email on what was needed. Also refusal of a refund. Another company allowed me a vehicle without any age requirement. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JULIE - 11 September 2021

" See above!!!!!!! "

" I originally reserved and paid for car. When got to destination was told car was not large enough for luggage. I therefore had to get larger card and they had only automatic. I ended up paying $900 more for my rental car on top of the $500+ I already paid. So my car cost much more. Though I appreciate the customer service finding me a larger car and I realize it is more for automatic, the amount I paid extra was ridiculous. I had no choice but the pay!!!! I was totally ripped off and was taken advantage of. I won't rent again with this company for next trip and will go with a company that I trust in the US!!!! "

Value for Money: 4
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by CONOR - 20 August 2021

" You need to state whether it's an airport or terminal pickup "

" Terrible slow service - it's not in the airport (on airport grounds) collection took an hour and a half. Joke of an operation. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 4

DUBLIN, IE - Reviewed by DANIELLE - 18 May 2021

" . "

" . "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

DUBLIN, IE - Reviewed by SEAN - 19 April 2021

" Nothing much to say, everything went smoothly from the ordering perspective. "

" Not having to get a courtesy bus to pick up the car made pickup and drop off extremely easy and quick. Wish it could be like this all the time! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by GAVIN - 02 September 2020

" I have used AutoEurope previously without any problems but this most recent transaction was costly. If you could help me reclaim some of the unnecessary expense (including an unreturned deposit) from Flizzr, I would be most grateful. "

" Counter staff was polite but refused to accept my credit card (a MasterCard) despite the fact that it IS a credit card (and has been used as such for over 3 years). Wouldn't even run it through the machine. I offered an alternative card but the there must have been a fault on the machine/or the operator because it didn't recognise the pin (I have since returned home and checked the pin in a local cash machine and it works fine). So, I could not hire the car without paying £172 on top of your fee to take out additional insurance (for using a debit card). Not happy at all. The counter staff also claimed that the additional excess waiver (purchased from Auto Europe) was worth the paper it was printed on. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by PATRICIA - 18 July 2020

" Excellent, and everything within Auto-Europe's handling was very good (as always) "

" Problems on collection=due to Covid 19, Dublin T1 desks were closed (No problem). however, none of the collection desks mentioned Flizzer, so I didn't know what to do. Eventually found they belonged to Sixt, so found them in terminal 2. Not given any specific return instructions, so I went to normal return depot to find Sixt were the only company closed. A notice on the gate said to return to T1 or T2 car park in airport. Local employee who was there said T1 area was closed, so return to T2. It was helpful to follow him to the area. When we got there there all the reserved Sixt spaces were full so we had to park adjacent to them. When returning the key, no-one checked the car. The desk staff said someone would be in touch (on collection there was more damage than listed and I had taken photos). No-one has been in touch to say returned car was OK and holding charges were released. I feel a bit in limbo. I understand that Covid 19 has caused major problems, but feel that Flizzr/Sixt could significantly improve their processes to avoid some of these problems. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 4
Condition of the Vehicle: 10

CORK, IE - Reviewed by JOHN - 21 June 2020

" Pick up too time cosumeing. "

" Car had a lot more dents /scratches than listed.I had to stress and send photos of the dents within 1/2 hour of signing ,photos took ages to send. Waisted to much time,I was not happy. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 3

DUBLIN, IE - Reviewed by JUNE - 09 June 2020

" Everything was excellent "

" Excellent service and I would highly recommend "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by LEONA - 12 March 2020

" Very good experience as usual swift and efficient "

" I try to use Flizzr as much as possible I find them very efficient and reliable. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JAMES - 10 March 2020

" I am very disappointed that you deal with companies that don't accept debit card payment blocks. Unless this policy is changed, I will not be booking through you in the future. "

" I booked a good car (Toyota Yaris) and was given a poor quality car (Dacia Sandero). Also, unlike every other hire car company I have used before, debit cards were not accepted for the excess cover, despite sufficient funds being available. Instead I had to pay for the zero cost excess, increasing the cost of the hire by several times. I will never book with Fizzlr or Sixt again. "

Value for Money: 4
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 4

DUBLIN, IE - Reviewed by MARGARET - 09 March 2020

" As above "

" I would like the deposit amount of £1285.72 + £85.71 removed from my acc ASAP. I came back on 5th march and they are still showing on my acc "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 5

DUBLIN, IE - Reviewed by NICHOLAS - 28 February 2020

" Overall, I was happy with this rental from Flizzr. I would recommend the company and will probably use them again myself. "

" Professional and personal check-in experience. On inspection of the car (in snow), some minor damage was discovered that had not been noted on the rental form. This was photographed by me and hand amended on the firm by staff. Drop off experience was quick and easy with no issues. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by MALCOLM - 21 February 2020

" Same as No 3 "

" It would of been very helpful if someone would of walk me around the car , I could not find the boot release or were to plug in the USB adaptor, Also I was expecting to have a sat-nav , Apart from that the car was very nice. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

CORK, IE - Reviewed by JUDY - 19 February 2020

" Hidden costs a problem thought was getting good deal would have been cheaper to drive myself not at all impressed "

" The hidden costs are ridiculous "

Value for Money: 4
Efficiency of Counter Staff: 4
Expediency of Drop-off: 4
Condition of the Vehicle: 4

DUBLIN, IE - Reviewed by EILEEN - 19 February 2020

" Great price and service. Was concerned the first time as I hadn't heard of Flizzer but they're a part of Sixt "

" Great car fantastic price. It's the second time that we've used Flizzer in Dublin and we'll certainly be using them again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by ASHLEY - 13 February 2020

" Nice lady on desk "

" Straight forward, no hassle "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by GRAHAM - 13 February 2020

" N/A "

" N/A "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by MICHAEL - 12 February 2020

" Very good. "

" Swift, friendly and efficient. Counter person Elaine very helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by NIGEL - 06 February 2020

" Good price, good options on website "

" Good price, efficiently and friendly staff "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JAMES - 06 February 2020

" See previous comments. "

" Easy booking experience. Price for vehicle very good. Hired a small car which did the job for us. Clean and tidy. Staff at airport and rental company very friendly and efficient. Second time we have used FLIZZR and would definitely do so again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by GERARD - 05 February 2020

" Easy to book on the site, finds great rental deals. Auto Europe is my first choice to find car hire deals. Thank you! "

" Slight delay until I found that flizzr is part of sixth car hire. Friendly helpful pick up, spotless car, easy drop off. A great experience, thank you "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by SAMAN - 05 February 2020

" I'm still waiting for me £100 refund. When will I receive this? "

" Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by WILLIAM - 03 February 2020

" N/a "

" Only concern was that the person at the desk at Cork Airport was alone. He asked me to check car for any damage before departure and take photo and send it within 30 mins. That's ok if it was daylight, but as it was pitch black at 20.00 hrs. This was impractical. Otherwise everything was great and I will not hesitate to use you again. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by GEMMA - 24 January 2020

" Extremely easy to get the car. Directions to my destination given. Excellent service. "

" Lovely friendly staff. All my questions answered. Absolutely no problems. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARK - 23 January 2020

" Overall good, I will use FLIZZR AGAIN. "

" Had to clean inside of windscreen. Very minor I know. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by GEORGE - 23 January 2020

" Xx "

" Ray at reception was very good. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by FIONA - 22 January 2020

" A few weeks after booking the car hire, I decided to pay for the full insurance to cover all eventualities. I had no confirmation email of this transaction, however the money was definitely taken out of my bank account. For 2-3 days prior to collection, I attempted to view/print my voucher in anticipation of my trip but was unable to as the website was down for maintenance. This meant that on arrival, tired after travelling, and with no voucher to show, I had no information as to which desk to approach. Having tried all the desks at Dublin airport, the last desk "SIXT" managed to find my booking. The final straw was then to discover that, despite the money coming out of my bank account for full insurance, there was no record of it and I had to pay the full deposit on my credit card. I therefore ask that you refund the payment made as it provided no cover in this instance. "

" A few weeks after booking the car hire, I decided to pay for the full insurance to cover all eventualities. I had no confirmation email of this transaction, however the money was definitely taken out of my bank account. For 2-3 days prior to collection, I attempted to view/print my voucher in anticipation of my trip but was unable to as the website was down for maintenance. This meant that on arrival, tired after travelling, and with no voucher to show, I had no information as to which desk to approach. Having tried all the desks at Dublin airport, the last desk "SIXT" managed to find my booking. The final straw was then to discover that, despite the money coming out of my bank account for full insurance, there was no record of it and I had to pay the full deposit on my credit card. I therefore ask that you refund the payment made as it provided no cover in this instance. "

Value for Money: 5
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by DONALD - 15 January 2020

" Very helpful with my booking query "

" It was only after I signed the contract that I was informed that I would be taken by bus to the compound, this in itself was not a problem, however my car hire started from the moment I signed on the dotted line at the airport desk and I did not actually drive the car away until more that half an hour later. This then meant I had to return the car half an hour earlier than I planned causing more waiting time in the airport than was necessary. There were numerous scratches on the vehicle and the emblem missing from the back none of which were itemised on the contract and as we were told to just drive away before taking photos that is what we did but I hope that there are no arguments now about the condition of the vehicle as no staff member came out to the car with us. As this was my first time in Ireland I was concerned about the toll situation and it would have been nice to know at the beginning of the car hire that the tolls are charged to my credit card at the end of the hire period. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 5

DUBLIN, IE - Reviewed by THOMAS - 09 January 2020

" Great value. I've booked with auto Europe many times. Everything with the booking always runs smoothly. "

" Counter staff were Polite and helpful. But my car wasnt ready and I had to wait nearly 40mins after I gave my details. Carpark was really empty. Didn't look like there was enough cars. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by PAUL - 02 January 2020

" Please see above "

" I have chosen this car provider because they were meant to be "at the airport" and advertised a decent car. Instead of an expected Golf, I was given old Renault. Simple car pick up took over an hour, which is unacceptable. It was longer than a flight from London! A huge delay to a short journey. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 1

CORK, IE - Reviewed by ELAINE - 30 December 2019

" Excellent service "

" Excellent service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ROBERT - 24 December 2019

" - "

" Best car rental experience ever! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARTIN - 22 December 2019

" Very good value. "

" Good experience. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by BRIAN - 15 December 2019

" Overall very happy. I have been using Auto Europe for several years now and have always been happy with the experience. "

" Good service did not have to wait long for courtesy bus pick up and drop off. Excellent value for money. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by MOIRA - 14 December 2019

" Simple online booking "

" Premium service for a budget rental "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORK, IE - Reviewed by GARETH - 14 December 2019

" Quick and easy to see options etc. Good value. "

" Counter staff friendly and efficient. Car was a recent model with low mileage, but had all sorts of electronic issues that made driving it frustrating. Overall though the experience was perfectly satisfactory. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by MARGARET CARMEL - 13 December 2019

" No problems "

" Lovely car but very low so difficult to get out of it.Staff very professional and pleasant "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

CORK, IE - Reviewed by MARTIN - 13 December 2019

" Wonderful "

" Cork. The staff were excellent as was the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PATRICK - 09 December 2019

" Can not fault my experience with flizzr. I will recommend this company to anyone that asks me about car hire . The service and value for money was second to none "

" Can not fault my experience with flizzr. I will recommend this company to anyone that asks me about car hire . The service and value for money was second to none "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MIGUEL - 08 December 2019

" As above "

" Great the staff were first class "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PATRICK - 08 December 2019

" I have used Autoeurope for many years and have always found them to be efficient and price competitive "

" I was told that the only damage to the car was scuffing to one alloy. Luckily I noticed that there was significant damage to the passenger door which in my view could not have been missed by Flizer staff, had I not spotted the damage and emailed photos to Flizer customer services, I would now be paying for it. "

Value for Money: 1
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 1

CORK, IE - Reviewed by JUNE - 29 November 2019

" I usually have a very positive experience and think the service is fantastic for the cost but on this occasion the customer service was not the best "

" The staff member was agitated and not very friendly due to a computer problem. I was informed to pick up my contract on drop off to which I requested it be emailed to me. Response was I can't do anything the computer is broken!! "

Value for Money: 7
Efficiency of Counter Staff: 4
Expediency of Drop-off: 10
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by RICHARD - 25 November 2019

" See answer to comment 3. "

" I am a regular driver every day. I find it a nuisance having to provide Doctors letter and insurance when picking up the vehicle, especially as the doctor makes a charge which increases every time of asking can this problem be overcome??. Your comments please "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by KATHLEEN - 15 November 2019

" Excellent! "

" Helpful staff, nice car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JOSEPH - 13 November 2019

" All was fine "

" All ok "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARTIN - 07 November 2019

" Very satisfied "

" Very satisfied "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by FINTAN - 06 November 2019

" Could not fault "

" Perfect "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by JAYNE - 06 November 2019

" Very easy online site to use, comparing competitive rates across companies. "

" Elaine at Cork Airport was excellent. Efficient in handling paperwork and transactions, whilst engaging in conversation with all, including a busy child, putting everyone at ease. Elaine also gave good advise. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by DEREK - 06 November 2019

" As above "

" A seamless experience, expected to be diverted to the off site pick up but provided a car in the terminal as weather awful thanks to Des. Was a little unclear about drop off as no merger greeter in the car park otherwise all very good and exceptional value. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PAUL - 02 November 2019

" . "

" Booked a Toyota Yaris or similar, ended up with a Renault Clio which is a much less comfortable car. "

Value for Money: 5
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by JACK - 30 October 2019

" See above "

" At no point during the booking process was it made CLEAR that I would need a credit card rather than a debit card to hire the car. I do not have a credit card, and I missed my friends wedding in Ireland because you hid this detail behind a terms and conditions button that isn't obvious during the booking process . "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by IAN - 29 October 2019

" My only issue was that my booking did not inform me that Flizzr and Sixt appear to be the same company. We couldn't find the Flizzr desk and only on asking someone were we informed that we should go to the Sixt desk. "

" Everything you'd want from car rental - simple, efficient and good value. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by DAVID - 24 October 2019

" Easy to book etc "

" It all worked well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by BERNADETTE - 24 October 2019

" Great, friendly customer service from Ian in T1 Dublin airport "

" Efficient service provided "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by GILLIAN - 22 October 2019

" Car Great, Staff Friendly, and Service excellent "

" Excellent service, quick and friendly "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ELIZABETH - 04 October 2019

" As above "

" Very positive "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by ANN - 03 October 2019

" Easy to book at reasonable prices "

" No problems very pleasant staff "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MICHAEL - 01 October 2019

" From start to finish all went well, and the price was very competitive. "

" The staff were very helpful,and explained everything. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by IAN - 30 September 2019

" Returning the car was a simple quick, pleasurable experience, onto the shuttle bus and into the terminal with no delay. Well done FLIZZR and SIXT how the service should be. "

" First time to use FLIZZR, very impressed the helpfulness of the shared desk with SIXT, it was quick, easy on my way to collect my car within a few minutes, at the collection point again my keys were ready, my upgraded car very nice and we were on our way down to Athlone in no time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MAGGIE - 29 September 2019

" I would recommend "

" Car had quite a few scratches on it "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

DUBLIN, IE - Reviewed by JOHN - 29 September 2019

" Trouble free "

" A trouble free car hire experience. Thanks to all concerned "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by EILEEN - 29 September 2019

" It was all straight forward. Lovely gentleman who dealt with me. Would recommend. "

" Very efficient no problems "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JAMES - 28 September 2019

" Simple booking process and great cars at competitive prices. "

" Flizzr/Sixt are for me the best in the business. No fuss, no hassle, just total efficiency from check in to return. I will certainly try to use them for my next visit(s) to Ireland. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by FRANCIS - 28 September 2019

" Drop off was very smooth, stupid that the company is called Flizzer when there are no signs to follow at the airport. Also is not located where the confirmation said. "

" Ridiculous that you buy insurance online then have to buy further insurance at the counter. "

Value for Money: 6
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 6

DUBLIN, IE - Reviewed by RUSSELL - 23 September 2019

" Not able to use service bevause it wasn't made clear at the time of booking that a credit card was needed to secure a £1,500. We didn't pick up the email demanding our credit card in time & although we offered to pay with an alternative method, we were told no. Because our call was within 48 hours of the trip, the company refused to give us our money back. So not only did we pay £70+ for a service we didn't realise we couldnt use, you also kept our money & we had to find an alternative car hire company. It's a total con & we'll be advising everyone on social media not to use you. "

" It's a con. Will not be recommending & negative feedback given on Trustpilot. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORK, IE - Reviewed by TIMOTHY - 23 September 2019

" An immeadiate check out and receipt would be nice, Regards T Mc C. "

" An immeadiate check out and receipt would be nice. Regards T Mc C. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CORK, IE - Reviewed by MYFANWY - 23 September 2019

" Took this hire at a reduced price so worked out very good value. Would use Auto Europe again. "

" First time I have hired a car and it was easy. Car had a dent in driver's door but it had been logged and I was asked to check paperwork. Staff very efficient. Happy to use in future. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by FRANCISCO - 20 September 2019

" Very helpful staff "

" Everything clear, good experience highly recommend. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARTIN - 17 September 2019

" On airport car rental should mean just that. We were made to take a shuttle to an off airport location when I specifically booked on airport car rental "

" Booked on airport car rental but had to take shuttle to an off airport location. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ANTHONY - 16 September 2019

" As mentioned above apart from these problems the car was ok and returning staff were fine "

" It took an hour to be picked up on arrival at the Sixth booking in desk to the bus picking me up to take me to the hire car depot very unsatis factory.The car speedometer was in miles per hour ! "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 5

DUBLIN, IE - Reviewed by NEIL - 14 September 2019

" After being in Ireland and discussing my experience with others it became apparent that this happens a lot in Ireland. Must be a money making scam. Get people to book cheap car hire and hit them with an outrageous bill because you are trapped. Very unhappy with the service. Also, the car was not 100% roadworthy as the tracking was out causing the car to pull to the right. "

" I was charged for insurance because they would not accept my credit card. They were not very helpful. I have used car rentals in the UK Europe and USA for over 30 years and never had such a bad experience "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 5
Condition of the Vehicle: 3

DUBLIN, IE - Reviewed by ANDREW - 11 September 2019

" Usual good price "

" Car was not full upon collection, not enough to complain about, but I wouldn't wish to return it 9/10ths full. Also a lack of clarity on M50 tolls, I do not know what we will be charged. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by JOHN - 10 September 2019

" Great staff and service "

" Nice and quick collection and drop off "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by FRANCIS - 05 September 2019

" ok "

" Quite slow to produce the vehicle and tried to upsell,. Car was barely large enough for us even though we specified a large suv "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CORK, IE - Reviewed by JOANNA - 02 September 2019

" Only gripe is the price of an automatic compared to manual transmission. "

" Fine, v helpful desk staff especially on collecting the car (had a trainee when I collected it and he was excellent). "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ANN SIOBHAN - 30 August 2019

" Prices are good and there is no fuss about insurance and add-ons "

" The staff were really friendly and helpful. Very personable. But there were several changes of car at the pick up involving conteacts being changed. Also the bus from the terminal to the pick up took a long time and then more delays to allocate us a car. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by KEITH - 30 August 2019

" The booking experience was ok, however I felt the service particularly at collection let the experience down "

" Booking desk not very well sign posted, after queueing , then directed to desk operative goes off and works down the line of other waiting customers before dealing with me. When we arrived at the collection centre we were allocated our car and told where it was located, the assistant said it was Blue we could not find it in the location it was more light mauve. A cleaner said it was not in that location and got us to walk to the front of the building with our cases he could not locate the car and went off with the keys so say to enquire after nearly 10 minutes i had to go back to the desk only to find he had left the keys and disappeared eventually the assistant took us to the car which was in the original location. a better colour description would have helped. I also feel that some signed paperwork confirming that no charges are required once the car has been inspected on return would be helpful "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 7
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by ANNE - 29 August 2019

" Not helpful at all and will not recommend auto Europe to anyone "

" Did not get to use the due to having items that I gave when book but got to car place and I forgot a credit card then only told that I could have a car but would have to pay £299 more watch I was not prepared to do and the £137 that I already which I will not get back "

Value for Money: 10
Efficiency of Counter Staff: 3
Expediency of Drop-off: 1
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by DAVIS - 28 August 2019

" Very good "

" Very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by GEORGE - 22 August 2019

" It was not Auto Europe at fault. it was SIXT care rentals who caused us problems.......will not use them again. Very intrangient, no PR at all. "

" My daughter booked the car through a broker for me to drive in Ireland, and so we arrived at sixt counter to find I had forgotten my personal credit card.......my fault,my wife and I have a shared joint account but that was no good. My daughter and son in law and wife all had cards to guarantee any fees but still no good. The assistant was very hard to understand when trying to explain things to us. We were charged over €300 which was eventually reduced to €160 to get a car upgraded to a vw touran and had to go to sixt headquarters where we found the assistant had changed the car to a golf.The manager changed it back to a vw touran and all staff there were very helpful. From a simple car pickup to getting on the road was herendus and spoilt our long weekend for all our family, plus the extra expense which wasn't catered for, there was no PR at all from the airport counter people. very very disappointed, will not use them again for sure. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by IAN - 20 August 2019

" Nothing to complain about, simple and quick collection and drop off. "

" A simple process for both collection and drop off. I would highly recommend Flizzr and look forward to reusing them on our next trip. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by DENISE - 20 August 2019

" Due to an operation I had to cancel this booking, I was not refunded by Auto Europe or Flizzr. I was told to call customer services after the booking!! "

" Due to an operation I had to cancel this booking, I was not refunded by Auto Europe or Flizzr "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by STEPHEN - 13 August 2019

" Friendly and efficient service and good little car (Micra) which was very fuel efficient. Pick up and drop off straightforward and hassle free for us. Only criticism is that the price does mount up if you take the optional insurance cover and there was a border charge (Ireland/ N.I.). "

" Overall very good service. Collecting and drop off was straightforward and did not take up too much time. All staff encountered were friendly and efficient. I feel some of the optional charges could be a bit less such as additional driver charge (not taken up). "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORK, IE - Reviewed by BARRY - 08 August 2019

" I picked up a Honda Jazz at Cork airport recently with Auto Europe. The person I spoke to was very helpful and the car was very clean and new. Returning it after 10 days was quick and easy! "

" I picked up a Honda Jazz at Cork airport recently with Flizzr. The person I spoke to was very helpful and the car was very clean and new. Returning it after 10 days was quick and easy! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JAMES - 06 August 2019

" ok "

" took ages to get car from 1 hr que to get contract then bus to pick up point "

Value for Money: 8
Efficiency of Counter Staff: 5
Expediency of Drop-off: 8
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by JORGE - 03 August 2019

" Not worth the hassle. "

" Took an hour to obtain the keys. Took 25 minutes to return the car. "

Value for Money: 5
Efficiency of Counter Staff: 2
Expediency of Drop-off: 1
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by SOPHIE - 01 August 2019

" Awful see previous comments "

" Car had tyre warning light. Customer service agent was rude. Air con didn't work and ignored any complaint made on return. Charged rediculous amount for a car seat that cost the same brand new! Really unfair on parents of kids. Also missold on insurance cover. Will never use this service, flizzer or sixt again! "

Value for Money: 1
Efficiency of Counter Staff: 3
Expediency of Drop-off: 5
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by JONATHAN - 30 July 2019

" Car was ok "

" There was confusion about the amount of CDW, the counter staff tried to sell me more and said that Autoeurope cover was different,even though I bought the extra package.....very worrying "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by KIT - 23 July 2019

" It took 45mins to drop the keys after I parked the car. The 2 car park staff were not helpful, and the lone counter staff was too busy with queue of customers. "

" The car park staff was unable to provide correct information for parking. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 5
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by IULIAN - 05 July 2019

" nothing bad. nothing to worry about. "

" Quick in easy to rent the car. Generally they don't care about small marks on the car but you should keep an eye on them prior renting the car. unfortunately you don't have included the full endurance in the price ( which was pretty price on the counter). "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by JOHN - 02 July 2019

" See above. I have trouble with staff frightening everyone to sell extra insurance. "

" Had to pay separately for 0 excess when l thought l had to done so already with Auto Europe. Some staff were untrained. Not sure where l stood with insurance. Whether l had to claim through Auto Europe after paying Flizzer if l had an accident up to €1500. "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by SIMON - 01 July 2019

" No problems experienced "

" very efficient "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by THOMAS - 30 June 2019

" Na "

" I was charged £170 to insure me for the excess in case of an accident because they refused to take my debit card as the deposit even though I proved funds were available! "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by BRIAN - 16 June 2019

" Apart from the problems with picking up the vehicle, we were very happy. "

" There was a problem on arrival to pick up the vehicle. The automatic 9 seater that we had booked was not available as it had been returned with damage. Was offered a manual version as a replacement which was rejected as not suitable. Had to wait nearly two hours for a replacement to be brought from Dublin City to the airport. As I was transporting a group of golfers it meant that we missed our booked tee time and could have missed our game of golf completely if the golf club had not had available a later tee time. Could not understand why, if they had known about the damaged vehicle, that a replacement vehicle wasn't ordered until we arrived. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CHARLES - 02 June 2019

" We used autoeurope three times on this past trip, once in Nice, once in Gatwick and the last time in Dublin. In Nice we had a Renault Twingo and it was a great little car. We booked the same size car for Dublin and got a Dacia and it was awful to drive. Gatwick was another story, they didn't have a car at all even though I had booked and prepaid a month earlier. After an hour and a half gave me a Volvo which they said would be £20 per day then tried to charge an exorbitant price when I dropped it off. I still don't know if the $300 Canadian I paid was put toward the bill. Very confusing "

" Staff were friendly and efficient but the car was terrible to drive. Poor quality and underpowered. "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by ELLIS - 18 May 2019

" excellent "

" Very efficient and courteous service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JANE - 19 April 2019

" Get more shuttle drivers to ensure people are not waiting for over an hour to be taken to collect hire car ! "

" Waited over an hour for shuttle bus to bring us to our hire car. It was cold and I had my elderly mother with me. Was told driver was on his break. All other hire companies came to shuttle stop 3 times before Flizzr or Sixt came to collect us! Would have gave you 10 out of 10 but for the wait. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by PAUL - 16 April 2019

" Very good "

" Very good and dealt with a credit card issue that I had "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by GAIL - 13 April 2019

" EXCELLENT "

" VERY PLEASED WITH EXPERIENCE "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by PHILIP - 02 April 2019

" Very happy. Will book again "

" I was very happy overall with the service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by KAYTLIN - 23 March 2019

" great "

" great "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CHARLES - 20 February 2019

" I was happy with everything especially for the price. I would use them again. "

" Everything went smoothly from picking up the courtesy bus to the rental office to collecting the car. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORK, IE - Reviewed by MARGARET - 08 February 2019

" as above - still waiting for funds blocked on CC to be removed "

" I am still waiting for your company (Flizzr) to let me know the block on my CC is removed? "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by COLIN - 06 February 2019

" Not very good "

" Unfortunately we forgot to pack our driving license (I know that's our fault) but the gentleman on the desk I found abrupt even before he realised we did not have it. I appreciate it was our fault but we were in a strange place and it seemed like you forgot it we have your money so bye bye. I found the young lady on the Hertz desk very helpful she seen we were a little bit lost and she advised us about buses taxis trains and we didn't even book our car with them this time but guess what. "

Value for Money: 3
Efficiency of Counter Staff: 1
Expediency of Drop-off: 1
Condition of the Vehicle: 1

CORK, IE - Reviewed by ROBERT - 31 January 2019

" See my comments above "

" I was given a car that had a spare wheel that was not roadworthy which we found out when we got a flat tyre the breaks were also poor.i have sent an e mail to your company so would appreciate a response "

Value for Money: 1
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 1

CORK, IE - Reviewed by THOMAS - 23 January 2019

" as i said very good "

" very good car hire . will used them. counter lady was very helpful. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by MATTHEW - 19 January 2019

" All went smoothly "

" All went smoothly "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

CORK, IE - Reviewed by WILLIAM - 14 January 2019

" Always great service with Auto Europe. "

" Very friendly, efficient staff. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by JOHN - 09 January 2019

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by THOMAS - 08 January 2019

" Very easy to use. I was able to get affordable car hire by comparing other companies in seconds. "

" Really nice helpfull staff. Daniel was super helpful sorting my car hire out. Outlined all i needed to know. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by HUGH - 08 January 2019

" Easy and efficient, good price and no problems. "

" This is the second time I have booked a small 4 door from FLIZZR, both times I was given a Clio - excellent little car, comfortable economical good radio and other features. The whole rental process was excellent. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MICHAEL - 07 January 2019

" Sale man very rude and told me it was cheaper to go to the counter direct not deal with third party insurance "

" The insurance you sold me was not up to standard the salesman told me and I had to pay an extra £100 Total cost for two day hire £200 "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by STEPHEN - 03 January 2019

" excellent "

" everything went smoothly as it should be. The thing that impressed me was the friendliness of all the staff that i came into contact with. one of the counter staff at drop off offered to run me to the terminalas i looked a bit concerned. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by EIMEAR - 26 December 2018

" No comment to make "

" No comment to make "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by VICTORIA - 23 December 2018

" Great service "

" Staff were incredibly patient and helpful. Highly recommended "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by BARRY - 18 December 2018

" As above. "

" Excellent experience once again with no issues. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by IAN - 16 December 2018

" Car was clean tidy and no hassle to rent and return. "

" Easy instructions and friendly staff! "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by DEAN - 13 December 2018

" Smooth "

" Smooth "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by KEVIN - 13 December 2018

" Gggg "

" No free sixt/flizzr spaces or attendant at drop off. Otherwise excellent. Kirsty on the front desk was wonderful. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 6
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by ALAN - 12 December 2018

" I always use autoeurope as the prices are great and I have never had any problems. "

" Attendant said there was a mark on the rear wing of the car that had not been recorded. The mark was very minor and eventually with a bit of rubbing it disappeared. Disappointed that it was even pointed out as nobody would have seen this or would call it a scratch/mark when they picked up the car. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 8

CORK, IE - Reviewed by DAVID - 10 December 2018

" An excellant experience "

" Very pleased "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MAUREEN - 04 December 2018

" Excellent in terms of both cost and service "

" Excellent service again; really helpful staff service at both ends of the journey "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by ANDREW - 04 December 2018

" Will not use again "

" Car was dirty ,did not have a full tank of fuel. The touch screen was not functioning and it had a vibration at motorway speed. Plus there were charges to pay at the desk which were not clear after I had already prepaid for the hire. "

Value for Money: 3
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 3

DUBLIN, IE - Reviewed by MICHAEL - 02 December 2018

" all good "

" apart from the time it took to sign in everything was a 10 "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JIM - 30 November 2018

" Good price. Good service. "

" Good price. Good service. "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by LEONARD - 26 November 2018

" have used auto europe many times including two previous years in morocco (Hertz). This year I made the fatal mistake of booking direct with Hertz. On arrival no car existed and am having big problems getting compensation fron Hertz. "

" car had cracked wing mirror and the tyre pressure light came on but overall the Toyota hybrid was fine "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CORK, IE - Reviewed by SEAMUS - 22 November 2018

" Very good experience "

" Very good experience "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by HUGH - 22 November 2018

" Very pleased with the service. "

" Very quick processing and the operator came out to the vehicle with us to check it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARTIN - 22 November 2018

" A very efficient and professional service. Would certainly use them again "

" A great experience with efficient and well motivated staff. Real pleasure doing business with them "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by WALTER - 19 November 2018

" All went smoothly "

" The experience was hassle free "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by NATHAN - 14 November 2018

" I'm really angry about the whole thing & will be contacting citizens advice. "

" I arranged the rental of a car, in my husband's name, to be collected from Dublin Airport. The agreement stated that we must present a credit card in his name when we collected the car, which we did. He was then asked to enter the PIN number for this card, which he doesn't know and the only resolution we were offered was to use a debit card & take out full insurance at a further cost of £111. We were told there was nothing else to be done & this was our only option. Later I realised that actually there were other options. I'd offered to add my name to the driver agreement & use my own credit card, but was told I couldn't do this. No one thought to offer us a brand new agreement in which I was the primary driver & could then use my credit card. There was also the option of entering my husband's credit card details manually (as you would if paying over the phone). I am really angry that no other options were presented to us, despite us following the guidelines & instructions & the only outcome the salesman was willing to consider cost us 3 times the original car rental cost. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by TERRI LEE - 13 November 2018

" Friendly "

" Easy to use "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by REINALDO - 06 November 2018

" Quite easy to book via Auto Europe. I will use it again. "

" The car was smelling like a cigarette smoke. It took a while to get the car since we had to take a van to the collect point. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by AART - 04 November 2018

" To suggest to the customer to go and buy duck tape to repair a wing mirror is unbelievable. "

" To suggest to the customer to go and buy duck tape to repair a wing mirror is unbelievable. "

Value for Money: 5
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 2

CORK, IE - Reviewed by NICHOLAS - 01 November 2018

" Good "

" Good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by SANDRA - 29 October 2018

" The team were extremely helpful and efficient when we both collected and returned the car. Excellent service Thank you "

" The team were extremely helpful and efficient when we both collected and returned the car. Excellent service Thank you "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by JOSEPH - 28 October 2018

" . "

" . "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by BARRY - 26 October 2018

" Still waiting for card payment back on my card "

" Still waiting for payment to be put back on my card "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by CATHERINE - 26 October 2018

" Overall good service but the car was surprisingly poor "

" The car had lots of external damage, all seats were stained, there was a smell in the car like animals had been transported, one of the display buttons was missing, the wipers needed replacing, and a service light came on during the rental period "

Value for Money: 6
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by MR MARTIN - 24 October 2018

" I wish all car hire were like this thank you all "

" Frendley staff good car beautiful weather "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by RORY - 24 October 2018

" xxx "

" Generally good. I did not like the practice proposed to me of my looking for any defects before using the car and ME having to take a picture of them and emailing it to you??? I had to find a representative at the garage to go through this process with me and highlight the defects I found on the page provided. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by PAMELA - 22 October 2018

" Rudeness from staff, non communication, non reply to telephone messages and car in an unsafe condition. "

" Shocking experience and I will never use them again. We had problems with the car which are still being resolved. "

Value for Money: 1
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 1

DUBLIN, IE - Reviewed by IMELDA - 11 October 2018

" Good overall experience "

" The guy at drop off was very friendly and efficient, great customer service. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by DAVID - 11 October 2018

" fine "

" fine "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 6

DUBLIN, IE - Reviewed by MAX - 11 October 2018

" No issues - all very smooth "

" Counter staff were friendly albeit tied by a bizarre policy whereby if you identify damage on the vehicle that is not on the report, you have to photograph and e-mail it to Sixt. That is inconvenient to customers when there's staff just a few feet away! The condition of the vehicle was the main issue. It was a 62 reg Capture and had 93km on the clock - it drove like it had triple that. There was also a lot of damage on the vehicle and as mentioned, I had to send through additional pictures so i would not be liable. I don't expect brand new spotless vehicles but 6 year old damaged hounds is not ideal and why i wouldn't recommend Sixt even through it what cheap. I'd rather pay a bit more for a better vehicle. "

Value for Money: 7
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 3

DUBLIN, IE - Reviewed by JONATHAN - 10 October 2018

" This is a ridiculous question. I wish people would stop using it. I don't recommend things like this to anyone. Asking this question is giving you crap data "

" When I booked I was told it would be a terminal pick up. It was'nt. "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 8
Condition of the Vehicle: 4

DUBLIN, IE - Reviewed by PAUL - 09 October 2018

" Overall it was ok relatively quick staff helpful and didn't push for extra insurance only asked once and took no for an answer. "

" The car was dirty it looked like it had been cleaned with a dirty rag, I had to buy some cloths to clean the inside of the windscreen as I couldn't see when the sun shined through. It drove ok I wouldn't compare I Honda Jazz to a VW Golf. Also the Speedo was in MPH???? The speed is in KPHI just hope I haven't picked up a speeding ticket as I didn't notice for the first few hours. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

DUBLIN, IE - Reviewed by GEOFERY - 08 October 2018

" See above comments to question 3. "

" Ordered a Volkswagen Golf (or similar) and ended up with a Honda Jazz. This is not a similar car to a Golf was dreadfully underpowered and all round the worst driving experience ever. As a result I feel I have been overcharged for what I ended up with and would never recommend or use Flizzr or Auto Europe ever again. "

Value for Money: 1
Efficiency of Counter Staff: 5
Expediency of Drop-off: 5
Condition of the Vehicle: 1

CORK, IE - Reviewed by ALAN - 05 October 2018

" Clean vehicle. Petrol gauge seemed faulty. "

" Friendly staff and helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by CLODAGH - 04 October 2018

" All good. No issues. Grand job. "

" Whole experience very efficient. I felt confident with this deal. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by PAULINE - 04 October 2018

" Happy with the hire but checking tyres on front of vehicle looked worn on the inside thread other than that very happy "

" Staff friendly and explained everything regarding the hire policy. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by PADRAIC - 03 October 2018

" As per Question 3 "

" Bit of confusion re excess and the type of insurance I booked. I selected the more expensive price online as I thought this brought my excess back to O. Flizzr offer an another extra of E30 per day at the counter. It was clarified then that if I did have an incident that my E1500 deposit on my card would be held onto and the extra insurance I bought through Autoeurope would need to be contacted to reclaim any cost back. Not a big issue but I started to doubt then what exactly was this "extra" I purchased with you and what it exactly covered. I wasn't comfortable then driving around for the few days rental then as I was anxious re having an accident and what would happen with my excess. Spanish car rental model works better where there is just one rental cost with Zero excess "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by SUSAN - 01 October 2018

" More info needed on what shuttle bus we need to catch to pickup the hired car. "

" Very efficient after a long wait to be served. Friendly and helpful. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by RAYMOND - 27 September 2018

" all was great the booking was very smooth with auto Europe but not flizzr they did nothing to help us in this matter. "

" 1. I had a problem with my visa card and the transaction for the holding amount would not go through I, was told I would have to pay an extra 200 plus euros which was for extra insurance cover they advised it would be non-refundable. my wife had to pay this amount and that extra amount that we hadn't accounted for left us short of money to enjoy our holiday we are pensioners and this was money we couldn't afford,they said that although we had paid up front for the hire of the car there was nothing they could do for us only charge us the extra amount. we had to ring them up several times as alert messages kept appearing on the dash which were in spanish which we couldn't understand and we rang them with the problem they did nothing to reassure us it was a problem with the tyre pressure my wife was very upset and alarmed as they kept telling us to ignore the message just a disaster after a disaster the worse experience ever "

Value for Money: 5
Efficiency of Counter Staff: 1
Expediency of Drop-off: 4
Condition of the Vehicle: 3

DUBLIN, IE - Reviewed by DANIEL - 27 September 2018

" Was a bit miffed with the 1500 euro deposit "

" No problem "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

DUBLIN, IE - Reviewed by DANIEL - 27 September 2018

" n/a "

" n/a "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARK - 26 September 2018

" The hard sell on insurance for damage is unwelcome "

" The hard sell on insurance cover is unwelcome and the cost excessive "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 9
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by MARY - 26 September 2018

" See above "

" Would have no hesitation in recommending this company. Staff were exceedingly helpful especially Stewart at Pick up. I forgot to return to office after inspection to sign off on Credit Card. Can you please send me closing account. There should be just 2 toll charges on it. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by SARAH - 23 September 2018

" All round efficient service "

" Easy pick up at airport, easy return, quality car, nice to get an upgrade. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MICHAEL - 22 September 2018

" Overall very good "

" Only problem was having to wait for 30 minutes at the airport terminal for a mini bus pick up. All staff that I met were very helpful and efficient. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

CORK, IE - Reviewed by BARRY - 20 September 2018

" No comment "

" No comment "

Value for Money: 8
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 10

CORK, IE - Reviewed by GUY - 19 September 2018

" When trying to change the named driver to my girlfriend, we were told that the booking couldn't be amended after the pick up time had passed. This made amendments quite stressful and our options quite limited. Thankfully the staff at the airport were really helpful even though I was disappointed I couldn't drive for the trip. "

" We were surprised when picking up the car that I wasn't allowed to drive it as I have only had my license for 3.5 years. If the conditions of hire could be made clearer when booking that would have made our pick up less stressful. Thankfully my girlfriend had her license documents with her so could drive the car. Elaine from Flizzr/ Sixt Cork was very helpful and gave us an upgrade on our car for free. "

Value for Money: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by MARGARET - 15 September 2018

" Good "

" V nice young lady who served us as she was v friendly. Car was ok but slow going ul hills, it was cheap and cheerful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

DUBLIN, IE - Reviewed by CHRISTINE - 14 September 2018

" This is my fourth booking with Auto Europe and I will definitely be a returning customer. "

" Easy booking and processing. Would have liked to know in advance that the car depot was away from the airport but transfer was quick and efficient so it didn't add much time. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CORK, IE - Reviewed by DENNIS - 14 September 2018

" Nice clean newish vehicle. "

" No issues at all. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by DAVID - 13 September 2018

" I am happy with Auto Europe, but I would like Flizzr at Dublin airport to contact me. "

" Overall I am happy with my experience of using the car but I am having great difficulty contacting flizzr at Dublin airport to try and recover sunglasses that I left in the car. My emails regarding my sunglasses have not been answered. "

Value for Money: 10
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 10

DUBLIN, IE - Reviewed by STEPHEN - 13 September 2018

" No "

" No "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 8
Condition of the Vehicle: 9

DUBLIN, IE - Reviewed by RAY - 13 September 2018

" Key pick up process way too slow!!! "

" Great value, no hidden costs, will use again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10