AUTO EUROPE GENOA, ITALY Car Rental Reviews

GENOA, IT - Reviewed by JOCELYN - 06 December 2021

" I have used Auto Europe several times now and have found them to be excellent. Always shows the cheapest options and very quick and easy to book car hire, really good service "

" Superb service from SIXT in Italy, really helpful staff, super quick collection at the airport. Would highly recommend "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by PAUL - 14 January 2020

" Just what you want and hope for. A good car, good service and no problems! "

" An excellent car and very good customer service. One of the best rental providers at Genoa Airport "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by JONATHAN - 22 October 2019

" Autoeurope good as ever.. "

" Man behind counter was very nice and for once with a car hire company, no hidden extras or attempts to rip off! So really good - would highly recommend. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by SIMON - 20 October 2019

" We were pleased with the price, pleased with the service, pleased with the car – a very successful experience "

" Everything went very smoothly "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by JOHN - 21 August 2019

" Having read a number of very bad reviews about Locauto I was a little apprehensive about using them, but as it turned out everything went very smoothly and I'd have no hesitation in recommending the Locauto location at Genoa Airport. "

" The Locauto location at Genoa Airport is the most distant from the terminal, so on arrival it's a bit of a walk. However, on the return it is the first rental location as you drive in. Staff were very helpful, friendly and courteous both on collection and at drop off. The car itself (a Renault Clio) had seen a bit of previous wear and tear with numerous scratches to the bodywork and the alloy wheels. These were all checked against the vehicle outline on the rental agreement prior to signing for the car. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

GENOA, IT - Reviewed by DORA - 17 July 2019

" Very good would usr again "

" I found the staff to be very friendly and helpful. Would use again "

Overall Value: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

GENOA, IT - Reviewed by GEORGE - 16 July 2019

" The service was good the car was clean (scratched but clean, the inside was clean. the staff were courteous. I was impressed how quickly we were sent a copy of the vehicle check list and our deposit being released, very fast - good service. "

" The car was a bit scratched and knocked about, and I wish I had ordered a vehicle with a bigger engine a it struggled. On the second day we noticed there was no aerial mast on the vehicle - there should have been, i guess it had been removed for a car wash and not refitted. But they were ok about it when we returned the vehicle. I was impressed how quickly we were sent a copy of the vehicle check list and our deposit being released, very fast - good service. "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GENOA, IT - Reviewed by MR - 24 March 2019

" Good "

" Very courteous and efficient "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by ALAN - 15 January 2019

" All good "

" All good "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by GLYN - 23 November 2018

" Would never use anyone else for car hire "

" Very efficient service and the car was spotless....I use Maggiore everytime I need to rent a car in Italy and recommend to all my friends if they need car hire "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by PAULA - 20 November 2018

" Very happy "

" All worked really well, had to alter collection point as flight re directed. Cost was quite high to do this but was easy to arrange "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by CHRISTOPHER - 12 October 2018

" Good experience overall and will use them again. Simple and straightforward. The collapsed motorway bridge caused some stress and, on reflection, some guidance on alternative routes would have been useful. "

" Used them before. Experience was simple and straightforward. Polite and helpful, english-speaking, counter staff. Happy to use again and recommend them. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENOA, IT - Reviewed by COLIN - 28 September 2018

" No problems at all, the whole process is very efficient. "

" I wouldn't use any other car hire firm. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 8

GENOA, IT - Reviewed by MARIO - 17 September 2018

" Been using autoeurope for eleven years and still quitevsatidfied for the service "

" Quick and efficient service "

Overall Value: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENOA, IT - Reviewed by PIERPAOLO - 26 August 2018

" Everyone and everything was good! "

" We had no problem at all! "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by HARRY - 13 August 2018

" Good "

" Helpful and efficient staff "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

GENOA, IT - Reviewed by JULIAN - 27 July 2018

" just marvellous "

" really very good "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by MARK - 20 July 2018

" Good range of hire car companies and prices always competitive. "

" Handover was relatively quick, car was close by and as expected. "

Overall Value: 8
Efficiency of Counter Staff: 10
Expediency of Drop-off: 8
Condition of the Vehicle: 10

GENOA, IT - Reviewed by EILEEN - 06 July 2018

" Very satisfactory. "

" Good service. Car in good condition. No problems at all. "

Overall Value: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

GENOA, IT - Reviewed by JULIE - 04 July 2018

" Slick web site. Good prices. Efficient service. Have used them for many years without a problem. "

" No queue at desk. Handover of car efficient. No problems on return - agent immediately on hand to inspect car. "

Overall Value: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

GENOA, IT - Reviewed by MICHAEL - 08 April 2015

" Very smooth all the way from booking to collection. "

" Very good from collection to return. "

GENOA, IT - Reviewed by DARIN - 29 October 2014

" The Volkswagen Golf Station Wagon diesel that we rented was the perfect rental car. It had a huge carrying capacity, a powerful engine, comfortable seating, and was incredibly frugal in its fuel consumption. Would happily rent that same car for every trip in the future. "

" The Volkswagen Golf Station Wagon diesel that we rented was the perfect rental car. It had a huge carrying capacity, a powerful engine, comfortable seating, and was incredibly frugal in its fuel consumption. Would happily rent that same car for every trip in the future. "

GENOA, IT - Reviewed by ALAN - 16 October 2014

" Best price provided and easy access web site "

" Temporary office very slow in issuing and receiving vehicles. Contract showed no damage on car but more than 10 marks and dents were evident. Staff are OK but avoid Firefly at Genoa until the office is back in the terminal. "

GENOA, IT - Reviewed by SIMON - 15 July 2014

" Good service but not enough staff available at busy times so some very frustrated customers. "

" Good service but not enough staff available at busy times so some very frustrated customers. "

GENOA, IT - Reviewed by SHAKEEL MUKHTAR - 07 June 2014

" I was offered 3/8 tank full of Petrol. This was a problem as It was a holiday in Italy & many petrol pumps were closed. The automatic only accept " Banco mat " & not VISA or master card. The tank should be full or instructions in English as to how to use the automatic machines at the Petrol pump. "

" see above "

GENOA, IT - Reviewed by PETER - 18 May 2014

" Had difficulty seeing any signs to drop off point at Milan airport. But otherwise all excellent and staff very helpful "

" Very good "

GENOA, IT - Reviewed by MARTIN - 16 April 2014

" As a regular customer for 10 years using AutoEurope every 5-6 weeks I had hoped I would get some some of loyalty card with discounts "

GENOA, IT - Reviewed by LUIGI - 02 April 2014

" Really efficient and professional "

" Very professional, helpful and pleasant people. Car in perfect condition plus excellent service. "

GENOA, IT - Reviewed by LUCIANA - 21 December 2013

" Excellent! I was very happy to enjoy a very good price for my rental. Thank you - I have been using auto-europe for a while now when I travel to Italy and will continue to do so. "

" very good! "

GENOA, IT - Reviewed by MICHAEL - 29 October 2013

" Price was much cheaper nearer the time from when I booked, at least 30%. Also the hire car was the worst I have had, worked ok but dented all over, and was well used with almost 100k on the clock. "

" Price was much cheaper nearer the time from when I booked, at least 30%. Also the hire car was the worst I have had, worked ok but dented all over, and was well used with almost 100k on the clock. "

GENOA, IT - Reviewed by MALCOLM - 22 October 2013

" Easy to find at get both airports & English spoken which helps , got upgraded to slightly better car , a punto which was comfortable ,economical & good on the mountain roads.' "

" Very helpful & efficient "

GENOA, IT - Reviewed by DAMIAN - 05 August 2013

" Very good service including the booking process. "

" Polite and efficient - all details fully explained. Vehicle easily located and no problems throughout. "

GENOA, IT - Reviewed by MICHAEL - 09 June 2013

" Everything went very smoothly. We were very pleased. "

" Everything fine. "