Auto Europe
- North America
- Central America
GOLDCAR MALTA CUSTOMER REVIEWS
- 8.7
- 8.8
- 9.1
- 9.2
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
GOLDCAR MALTA Car Rental Reviews
Average Rating for Goldcar :
LUQA, MT - Reviewed by GARY - 26 June 2025
" The worst car hire company. Will never use again "
" Was hit with a 15 euro per day charge as over 70 "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
LUQA, MT - Reviewed by RICHARD - 15 June 2025
" Excellent check out and check in, no issues whatsoever and very friendly staff. Why use anyone else "
" Excellent check out and check in, no issues whatsoever and very friendly staff. Why use anyone else "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUQA, MT - Reviewed by SIMON - 02 April 2025
" x "
" x "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUQA, MT - Reviewed by SATISH - 20 March 2025
" Easy to use. Competitive prices "
" Friendly and efficient. Quick pick up and drop off servive "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUQA, MT - Reviewed by JAMES - 21 April 2024
" As above not a good experience overall. "
" Upon arrival I was informed I hadn't put my flight number on the booking and the car I ordered wasn't available. The member of staff was polite and said for £22 per day increase they had a station wagon. Within 10mins of driving the engine warning light came on and it required 'ad blue'. I called the office and was told keep driving and it will be sorted when off hired. The vehicle had covered 46,000 miles and was in adequate condition. When returning the vehicle, I hadnt time to fill the fuel and have been charged close to £70 including an admin cost for about £15 at most of fuel. I was also told my £780 deposit won't be returned for around 2 weeks in case of speeding fines, if I had known this in advance I would not have booked. I have yet to get my deposit back and trust it is returned without problem. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 2 Condition of the Vehicle: 4
LUQA, MT - Reviewed by NIGEL - 28 February 2024
" I am happy with the service "
" The office was hard to find, there should be some signs because there are several rows of car hire offices, the Goldcar office was not clear to see "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by DIETER - 19 July 2023
" I have used Goldcar before and my expectations were fully met "
" Effective and no unnecessary perfectionism "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
MALTA INT. AIRPORT, MT - Reviewed by ANTHONY - 28 September 2019
" Easy to book and very convenient to pick up and drop off at the airport. Good value. "
" The car was a little the worse for wear. Numerous dents and scratches, wheel scuffed and rear wiper mechanism and wiring hanging loose inside. Suited our needs and a reasonable price. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
LUQA, MT - Reviewed by EVGENY - 15 September 2019
" I used AutoEurope for car hire a few times, and have no reasons not to use it again. "
" I refused first car offered because of unusual clutch response. However, replace car was offered immediately and that one did not have any issues. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by ADEGBOYEGA - 07 September 2019
" See point 3 above. "
" Actually, I found the service excellent and the car I got war very good for the price I paid. Nothing to complain about. The only comment I made to the counter staff, which is very IMPORTANT, is the practice of using a paper copier to pick all the details on my credit card, including the full card number. If the staff stores the 3-digit number at the back of it, it means he/sher can fraudulently use my card. That is an encouragement of fraud on your customers' credit cards and should be discontinued. I initially refused it but was told the other companies Hertz, AVIS, etc do same. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by KEVIN - 03 September 2019
" Great service st Malta international airport "
" Overall a very good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUQA, MT - Reviewed by ANDREW - 29 June 2019
" No issues "
" Not clear when handing over car that they were happy with everything, just took photos, keys and said thanks. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 9
LUQA, MT - Reviewed by PAUL - 24 June 2019
" Good value for money,visiting Malta again soon,but not using gold car because too expensive "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by JOHNBARRY - 11 May 2019
" Never had problem with auto europe "
" No water in windscreen washer caused problems when it rained as couldn't see out because of sand dust.it was an almost brand new car so there was no excuse for that "
Value for Money: 10 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 9
LUQA, MT - Reviewed by MICHAEL - 13 December 2018
" all good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
MALTA INT. AIRPORT, MT - Reviewed by DAVID - 01 November 2018
" See above but the booking proceedure through autoeurope was quick and easy as always. "
" Everything was quite efficient but lots of documents to sign. There was a sheet of charges that related to damage to the car which included a a 150 euro charge for "Damage Administration" and a subsequent charge of 40 euros for the car unavailability. So replacing something like a damaged hubcap would cost around 30 euros for the hubcap (steep but understandable) plus another 190 euros, giving a total charge to be taken from your credit card of 220 euros. This does seem a bit steep for a simple hubcap. My car came with two damaged hubcaps and some other minor dents and scrapes, which from the pricings listed would have probably exceeded the value of the car. Even if you took out the extra insurance offered (100 euros) the excess was still 200 euros. This is my main worry about Goldcar, that drivers who cause very minor damage will be charged a ridiculously high sum for the repairs, which, by the look of my car (and the rust on the bodywork damage) are not completed. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
MALTA INT. AIRPORT, MT - Reviewed by JOSEPH - 20 September 2018
" Very satisfied "
" Very efficient. Very good car, Seat but the only thing it was rather a thirsty car. It used €100 of petrol in two weeks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
LUQA, MT - Reviewed by ANGELES - 24 June 2018
" Good experience, car in good condition but I'd recommend a no economic car for this island due to the amount of hills "
" Easy drop on and drop off "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 9