Auto Europe
- North America
- Central America
HERTZ IRELAND CUSTOMER REVIEWS
- 8.3
- 9
- 8.7
- 9.3
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
HERTZ IRELAND Car Rental Reviews
Average Rating for Hertz :
SHANNON, IE - Reviewed by PETER - 31 August 2025
" Same as above. Where is my money "
" They still have my deposit even after the car being given the all clear. Now 5 days. Not acceptable at all "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JULIE - 25 August 2025
" Very unsatisfactory experience. Awaiting a response from Hertz about my complaint. "
" The car I had selected was not available. I was convinced to make an expensive upgrade to Mercedes e class. The car required 3 L of oil during a one week rental. It had obviously not been checked or serviced correctly. I am waiting on a response from Hertz. I have requested that they refund, as a minimum the vehicle upgrade cost. They have not yet responded. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by SEANMICHAEL - 20 August 2025
" Car was comfortable Spacious and economical "
" Person serving when hiring the car was efficient humerous and knowledgeable "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by WILLIAM - 18 August 2025
" Throughly enjoyed the replacement vehicle from booking. Could not have asked for better than the BYD Seal U provided. Thank you "
" Although fuel top up was not made prior return, not knowing locations locally, an estimated update to ang expenses would have been appreciated. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRISTOPHER - 07 August 2025
" Disappointed but due to Hertz ignorance of not accepting my Gold Card status "
" Didn't except my Gold Members card. Had to pay for additional driver and car upgrade. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 4
DUBLIN, IE - Reviewed by STEPHEN - 17 July 2025
" Easy booking and complete info on hire "
" Excellent experience with rental counter pre hire but car had issues that made the rental worrisome, eg constant warning of low tyre pressure and also that car required service/oil change. 33,000 miles on odometer is high for a quality rental company like Hertz "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALAN - 17 July 2025
" I've been using Auto Europe for years, easy website to navigate and competitive prices, a real bonus is being able to speak to someone if you need to. Great service! "
" Great service from Hertz on this occasion, peak time at Dublin aiport and they dealt with the queue efficiently. Caroline was incredibly helpful and ensured I was happy with everything. The car was in good condition and clean so I was happy overall. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by BENJAMIN - 29 May 2025
" A "
" The left wing mirror of the car was taped up to hold it together & the fuel gauge was malfunctioning. "Desk in terminal" was listed as a benefit. After queuing at the desk in terminal I was told to go downstairs & wait for a shuttle to the remote car rental site where I had to queue again to get the car - completely pointless, would have been 10 mins quicker to be directed to go to remote site straight away "
Value for Money: 6 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
DUBLIN, IE - Reviewed by LYNDSAY - 30 April 2025
" Would like someone to contact me as this is the second time I've had large issues with your rentals. "
" Car was not ready despite flight delay and was not in airport. Damage unable to be opened on site. "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by THERESE - 27 April 2025
" The condition of the car was not fully logged on pick up, loads of damage not recorded "
" I booked a collection at airport terminal but that didn't happen - written in the small print apparently- not helpful "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
CORK, IE - Reviewed by PHILIP - 26 April 2025
" Overall good experience "
" Difficulty with credit card €2000 deposit, but eventually sorted "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ADAM - 25 April 2025
" see above - I called and made a complaint and havent heard anything yet "
" Car was not picked up at the airport as was indicated by the offer - it was a 10 minute wait 10 minute ride to local compound and then further 30 minute wait Very disappointing Same on way back we had to arrive 45 minutes earlier and wait 20 minutes for full minibius to drive to the airport. Shouldnt advertise something that isnt happening "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by YUI TUNG - 23 April 2025
" Very happy with our experience "
" Tried to give us a Citroen C3 even after asking how many passengers and suitcases we had which was 4 of each and that car would only fit one Eventually gave us a Ford Puma that had two different coloured wing mirrors, one which had black tape on it, poor "
Value for Money: 6 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 6
CORK, IE - Reviewed by DAAN - 27 January 2025
" Very pleased with it "
" All good. No complaints "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by JUNE - 22 December 2024
" All worked out brilliantly for me The staff are amazing thank you "
" I returned to Dublin which is usually a pain but all the timings worked out perfectly there was a super polite minibus driver waiting for me to take me to the terminal. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ASHOK - 20 December 2024
" Very good stress-free experience. "
" Very good service all around and the vehicle was excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GRAHAM - 18 December 2024
" All went well "
" All went well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARTIN - 24 November 2024
" Vehicle, collection and drop off perfect just the additional fees for breakdown and the very expensive insurance cover. "
" Extra insurance cover more expensive than their competitors and, you have to pay extra for breakdown cover, couldn't see this on your website, so won't be using Hertz again, competitors have it included! "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PHILIP - 20 November 2024
" Very good. Appreciated having the security of having AutoEuropes insurance. "
" Bad scratch on car pointed out to me on a photo before picking up the car. This (and photos taking from other angles of the car) were emailed to me. No problem when I returned the car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAAN - 09 November 2024
" All positive "
" Good quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARGARET - 15 August 2024
" I like the full insurance option you offer, "
" Great staff in Cork. As always - make for a great customer experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ESTHER - 09 August 2024
" Great over all "
" Great size car and everything ran smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by CHRISTOPHER - 05 August 2024
" Good experience in general and the car was in good clean condition. "
" Very long wait at Dublin Airport to pick up rental car but is expected during holiday time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by ELLEN - 31 July 2024
" Pre-populating this survey with all 10 out of 10s is a little cheeky! "
" The car was great, collection in Cork airport was easy and quick but the cost is exorbitant considering the prices you can get a car for in mainland Europe in the summer months (a third of the price.) "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by RICHARD - 23 July 2024
" Booking process with Auto Europe was easy. "
" Dublin Airport Hertz - service poor. Car wasn't ready - "it'll be 5 minutes". After 25 minutes, still not ready and more work to be done on it. I complained and was given another but older car - which smelt of stale cigarette smoke. Alot of emphasis on trying to sell me add-ons and not concentrating on the core service - which should be having my car ready for me that I had booked weeks earlier. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 8
CORK, IE - Reviewed by DAVID - 26 June 2024
" The web site was among the more intuitive; prices comparisons were clearly set out and the booking process - and confirm ation - was smooth and efficient. "
" As a fairly regular hirer - using various suppliers I found the Hertz pick up desk at Cork among the most efficient I have come across. The staffer was ready with the booking details, attentive to our added requests (additional driver), responsive - and arranged for the car to be brought to the arrival departures door. Excellent service. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by JOANNE - 24 June 2024
" good experience booking with AutoEurope and lots of options for cars whatever you need "
" pick up and drop off experience was fine. I am still awaiting my final receipt (4 days after drop off). "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by CAROLINE - 31 May 2024
" Great booking experience with AutoEurope and great live experience with Hertz. "
" Great arrival and drop off experience. Friendly staff. No delays "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by KEVIN - 12 May 2024
" very simple and efficient. "
" All the staff were very efficient and courteous. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
KILLARNEY, IE - Reviewed by ALAN - 07 May 2024
" Very quick ,very easy and good value. "
" As a hertz member, I find its always cheaper to book elsewhere. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by DAVID - 06 May 2024
" Overall a very good car rental. "
" One of the better companies in an industry I detest. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by SIMON - 06 May 2024
" So easy and straightforward. "
" So easy and straightforward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ROBERT MATTHEW - 05 April 2024
" I was scammed by auto europe. This rental was sold as pick up and delivery in terminal. Hertz told me that they do not offer this to auto Europe. I chose this booking as I was traveling with 3 small children on my own. Auto europe mis-sold this booking. Auto-europe did not follow up when I complained "
" Hertz were great "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANNE - 16 March 2024
" Nothing to add "
" It was frustrating waiting at the Hertz desk only to be told that we had to go to elsewhere - we wasted about 15 mins "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by MILES - 26 February 2024
" No Issues so very Happy "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by LOUISE - 21 February 2024
" As no 3 "
" Vehicle was very clean.. the counter staff at Cork airport was very helpful.. the staff upon returning at Dublin were very quick and efficient. My only negative was the one way fee. But that was explained by auto Europe on booking the vehicle..I thought it was expensive but its the first time I have done this.. overall a very good experience "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by DAWN - 14 February 2024
" easy to book and use "
" good pick up and drop off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by ROBERT - 25 January 2024
" flight was cancelled so had to go back to the desk 8 hours later and rehired a car. the new staff were very nice as was the lady on Thursday "
" staff at Cork airport 10/10 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by DAVID - 22 November 2023
" Easy app to use. Like fully inclusive options "
" Bored check in agent. Rubbish car. Had to tell drop off agent that passenger rear wheel makes a horrendous high pitch noise and photos of unrecorded dents when uploaded as per instructions were not recorded "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 10 Condition of the Vehicle: 1
KERRY, IE - Reviewed by FREDERICK - 27 October 2023
" N/A "
" Good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by GARY - 10 October 2023
" Overall collection/drop off very easy. "
" Counter staff very pleasant/helpful. Drop off very easy. Car was ok although not in my opinion the equivalent of a vw golf/ford focus. Had an issue with tyre pressure warning light 50 miles into my journey which I had to get checked out at a local garage. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
KNOCK, IE - Reviewed by IAN - 10 September 2023
" It worked well. Will try you again "
" No problems, except they wanted £10 per day to add a second driver. Used t only paying £20 for the whole rental. I just did all the driving. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAUL - 29 August 2023
" Good clear and concise interaction with you. "
" I took out independent access insurance and they then told me I had to cover €2500 excess cover. As I did not have this amount available on my credit card they forced me to take access insurance at €28 per day so an extra €276 cost. I knew about the credit card requirement but not €2500. They then have a notcie on the boot cover with if you remove it a minimum of €500. Complete crooks. "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
DUBLIN, IE - Reviewed by DARRYL - 26 August 2023
" Easy booking process easy, and easy to amend at later date "
" Friendly, efficient. Nice car - gave me an upgrade. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 23 August 2023
" Good car at a good price. "
" Good car at a good price. Staff friendly and quick. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
SHANNON, IE - Reviewed by JOHN - 11 July 2023
" See above "
" Vehicle was fine but expensive for such a short period of time and the expensive drop-off and cross border fees. Hertz also charged me tax, which was excluded on my voucher. I await a response from AutoEurope "
Value for Money: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by DR ASHOK - 01 July 2023
" Nothing more to add. "
" Very good freindly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by OWEN - 28 June 2023
" Used AE for many years. Can't beat the efficiency of the booking process or the convenience of the amendment options. "
" Fast efficient pick up. Lovely car. Just met our needs. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PETER - 27 June 2023
" Very quick and easy. "
" The car we received was pretty basic and we could not alter the seat height. Hertz then upgraded us but everything took time and after a flight delay it was rather annoying. On the return we had to drop off our passengers as they needed special assistance and then found it hard to get to the return vehicle area as it was not so well signposted. Not Hertz fault. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JONATHAN - 06 June 2023
" Hired a car in Italy last year, alot easier than in Ireland and able to use debit card for deposit. "
" Although I had taken full protection, deposit would be £3050!! Spoke to Hertz about this as do not have that limit on card and told card hold would be €200. Got to airport and was told it would be a £3050 deposit unless I bought their insurance which would lower it to the €200!! Had to purchase additional insurance or would not have gotten car. "
Value for Money: 4 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JAMES - 14 May 2023
" Excellent service from Hertz desk but drop off office forgot the invoice "
" I didn't receive a completion of hire invoice "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 9
SHANNON, IE - Reviewed by RICHARD - 02 March 2023
" Cheaper too buy a car "
" Money grabbing every penny "
Value for Money: 3 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by TOM - 30 June 2022
" Car - great as expected for the original price paid Staff - as expected, friendly and polite. Pick and drop off - ideal as this was all within the terminal and made the journey easier Insurance - not clear from the point of making the first booking, then the cost above that advertised when paying at the desk for" extra" and then being told an extra cost for traveling to Northern Ireland - stumped for words! "
" I paid up front as this was advertised as the cheaper and better option, then post several emails suggesting that £22 would give all the cover I would need for the vehicle, I paid £280 at the desk for the "extra insurance"! I asked why and was informed that this extra amount was because I was travelling outside of Southern Ireland into Northern Ireland, which I found shocking as I made this clear when making the original booking. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MICHAEL - 01 June 2022
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 15 March 2022
" As always superb service via Auto Europe. "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ANTHONY - 28 February 2022
" Paid extra for additional insurance cover, but still had a €2k excess with hertz so seemed little point in paying the additional cost as it had no value whatsoever "
" Car had a service warning light on, and windscreen wash was empty. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 5 Condition of the Vehicle: 6
SHANNON, IE - Reviewed by CLIVE - 07 December 2021
" Very good staff car was spotless "
" Easy to pick up. Had an upgrade as well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by PATRICK - 26 November 2021
" Straightforward with no issues. Very happy with the car and service "
" Very friendly and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOSEPH - 11 November 2021
" Reservation was easy and efficient "
" Service was efficient and friendly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JEREMY - 11 November 2021
" All good "
" Long walk to terminsl 2 as the desk in Terminal 1 was closed. Also they were meant to email a damage report before we picked up the car but it never arrived. Otherwise good "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GARY - 30 September 2021
" Very good all round experience and would recommend using them "
" Picked up car from Dublin airport, staff very helpful and courteous . Drop-off at airport nice and straight forward, again courteous staff and excellent shuttle service to the terminal where we were flying home from. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by TIMOTHY - 19 September 2021
" Quick process "
" Quick process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by SUSAN - 18 September 2021
" Easy to book... "
" Great service. Friendly and efficient staff. Great car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by PATRICK - 06 September 2021
" Good "
" Good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANNE - 01 September 2021
" I believe I had a great service from autoeurope - easy to book - great options - pre-pay helps the cashflow. However, Hertz have over charged me and have not taken the pre paid voucher off the final bill. I have in total been charged £786.97 for three day hire? I have contacted Hertz direct but am awaiting a response. This situation has over shadowed my experience negatively and hope that you will be able to contact Hertz to help with a resolution please? "
" I believe Hertz have over charged me and have not taken the pre paid voucher off the final bill. I have in total been charged £786.97 for three day hire? I have contacted Hertz direct but am awaiting a response. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 5
LIMERICK, IE - Reviewed by JAMES - 03 July 2021
" Staff were so helpful and friendly "
" Exceptional service.... Will definitely use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by HAZEL - 22 June 2021
" Everything was quick and easy! "
" Painless experience, gorgeous new car which was included in a sale/discounted price. Will definitely book again! The guy at the desk was very understanding when I couldn't process the payment on my credit card and explained other alternatives for me which I was able to work with! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 17 September 2020
" No issues. "
" 1st time flown since lockdown, felt 100% safe, everyone was very professional. No issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by STEPHEN - 26 July 2020
" very disappointed "
" To my dismay after paying for full insurance cover on auto europe app, Hertz, blocked a substantial amount on my visa to cover the excess amount and if there was to be a claim I would have to claim it from auto europe!! very disappointing "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by THOMAS - 11 May 2020
" Just excellent "
" Excellent service with friendly professional staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DAVID - 09 March 2020
" Very good "
" Very helpful and doing paperwork before going speeded up time spent at desk. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PHILI - 12 February 2020
" Very happy with the service. "
" Very Professional personal from pick up to drop off thank you. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 06 January 2020
" We had a great experience except that we were charged $1332.79 to rent a car, the one I had reserved and paid for was too small so we had to pick a larger car which cost me an extra $783.03 on top of the $549.79.. "
" Very pleasant but failed to give me an overall price when asked. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JEMMA - 20 November 2019
" Auto Europe is great, we used them recently - Hertz, rubbish "
" This was a scam. The car was good value but the excess reduction was exorbitant. I have rented cars in 7 countries & this was by far the most expensive I've experienced. The car was scratched, in a terrible state, the SD card had been removed & we therefore had to get a GPS. I will never, ever use Hertz again "
Value for Money: 3 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KNOCK, IE - Reviewed by MARCELLA - 10 November 2019
" i was very happy with my Car although as a little thank you I WOULD LIKE IF YOU COULD STRETCH TO AN UPGRADE FOR A REGULAR CUSTOMER!!!! "
" All employees that i was in contact with were really helpful and pleasant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by OLUSOLA - 31 October 2019
" Decent car. Well cleaned ad good condition. Much appreciated. "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GERARD - 10 September 2019
" ? "
" When we picked up the car they were only interested in getting us out f the area. No information about the car, how it works etc, not even the locking mechanism for the fuel tank. Unfriendly, disinterested, we picked Hertz because we thought we were buying quality, we didn't. "
Value for Money: 7 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by SHEKHAR - 11 July 2019
" Good value "
" Very long queue to get the car but otherwise satisfactory experience, car nearly new. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by THOMAS - 05 July 2019
" Excellent "
" Excellent service.Very friendly and professional. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KERRY, IE - Reviewed by JIM - 22 June 2019
" The excess of 2000 euros put a dampener on the short break really. I didn't have the cash to opt for the 20 euros a day to cover the excess so I didn't use the car as much as I would have liked. I think if you purchase a CDW or LDW that should cover all. "
" There was no handbook. I suppose as an experienced driver I am supposed to know all about the lights and stuff like that. Schoolboy error, I left the lights on! Keyless entry, I can't get into the car to open the bonnet. The guy I phoned tried to explain how to get the key out of the fob. I couldn't understand. He tells me that I will have to pay for the roadside assistance if I've left the lights on. Calls back to tell me there is no one local to assist and they are going to deliver another car to me. Again, I will have to pay for that if the dead battery was my fault! All I see is money trickling through my fingers. I look online, find how to get the key out of the fob and get someone with a set of jump leads to help me start the engine. I phoned the assistance line and told him to stop the truck with the replacement car. All could have been avoided if all the details were explained at pickup and there was a handbook to check light switch positions. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ANDREW - 06 May 2019
" Always a great deal on Auto Europe. "
" Prompt service, good quality low mileage car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by VICTORIA - 21 March 2019
" The car hire was with budget, not hertz. Disappointed with carjet as they didn't say that the credit card used needed to be under the drivers name. As I don't have a credit card and we could t use the passengers. We had to pay an extra €90 in insurance for 3 days. Will not use again and would discourage others from doing so. "
" The car hire was with budget, not hertz. Disappointed with carjet as they didn't say that the credit card used needed to be under the drivers name. As I don't have a credit card and we could t use the passengers we had to pay an extra €90 in insurance for 3 days. Will not use again. "
Value for Money: 3 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MARY - 30 December 2018
" Information has not been made clear to me which is not in keeping with the data protection act. I believe I have been charged twice for the hire of the car at Dublin airport. I shall be investigating this further. "
" I booked a car through you from Hertz. As my credit card was not working I had to, on top of what I already paid you for hire of the vehicle, pay 20 euros extra per day to Hertz. I was under the impression that I owed nothing at the desk at Dublin airport. As information was not clear to me I believe there has been a breach in GDPR and would like this investigated as soon as possible. Hertz do not apparently deal with you directly and the assistant provided me with a number to contact you which I will be doing. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by RMARTIN - 25 December 2018
" Great, great service provided thank you. "
" Great service and the counter staff lady who served me, sorry I didn't take a note of your name, excellent service provided, thank you. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
CORK, IE - Reviewed by RICHARD - 21 December 2018
" Experience was quick and efficient. "
" The car was clean but had a powerful smell of cigarette ash. I drove with open windows a lot of the time. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 4
KNOCK, IE - Reviewed by MICHAEL - 19 December 2018
" Easy to book and great price "
" Excellent value and service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JAMES - 13 December 2018
" BRILLIANT "
" Can't complain at all, brilliant service and very good prices. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by GED - 07 December 2018
" Easy in every way. Unbelievable value ! "
" Quick easy rental. Lovely car,Absolute bargain ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DANIEL - 06 December 2018
" Great service as usual "
" Great service as usual "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by ALEXANDER - 05 December 2018
" Easy to compare alternatives and offering excellent value "
" Very efficient and good service with exceptional value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by DRITAN - 04 December 2018
" Not hard but easier ????!?! "
" Couldn't get any easier "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
CORK, IE - Reviewed by CATHERINE - 28 November 2018
" 10 out of 10 "
" Very efficient service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PAUL - 28 November 2018
" Simple straight forward process everything up front and easy to understand. "
" Overall a good experience. My only quibble is not all the damages to the car had been logged and I had to spend approximately 10 minutes in the dark checking the whole car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by GERARD - 28 November 2018
" Ease of booking, competitive price and flexible conditions "
" Fast, efficient and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by CHARLENE - 07 November 2018
" It would help if there was a booster facility in the vehicles as I am very short in height. "
" The staff are very professional and easy to get along with. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by JOHN - 17 October 2018
" See above there will be a disputed with auto Europe. "
" A small chip was on the windscreen which was not noticed on pick up. There initial report failed to mention numerous scratches and on drop off they IMMEDIATELY went to the screen. Think I am about to be scammed for the screen. Disgusting! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 1
CORK, IE - Reviewed by SIMON - 12 October 2018
" None "
" None "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
DUBLIN, IE - Reviewed by IAN - 11 October 2018
" I paid for Airport terminal collection, not a shuttle bus (not great with a 1 year old in tow) Regarding pick up location - Auto Europe Car Hire sold me Hertz services as: "DUBLIN AIRPORT ** DESK IN TERMINAL ** - DUBLIN, IE" I specifically requested airport terminal collection at the point of purchasing due to us travelling with a 1yr old baby. With us having to get a shuttle bus, this meant my infant child had to sit on on my knee during the transfer on public roads in the mini bus. Is that even legal in Ireland? "
" The car wasn't checked prior to collection and was not road worthy. The car warned "car inoperable in 70km" due to low adblue. Most cars give a 1000 mile warning due to low adblue. We were attending a wedding on a tight seclude, with around 5-6 hours of driving to complete over the weekend. This tells me that not only had the car not been checked before I picked it up, it probably hasn't been checked for a long time. No windscreen washer fluid either. What else hadn't been checked? Very worrying. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 1
KNOCK, IE - Reviewed by BRENDAN - 02 October 2018
" On the whole pretty average "
" First car was damaged but not noted on the report and as the guy was on his own in the compound, we had to wait sometime for an exchange vehicle "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
CORK, IE - Reviewed by NIELS - 19 September 2018
" Quick collection, quick return! "
" See below "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by PHILIP - 13 September 2018
" Hertz were disappointing. "
" I booked an Audi A6 or equivalent at a premium price and was disappointed to be given a black A6 with a nasty scrape down the side of the car. When I asked for an alternative, I was told that would not be possible. I didn't argue as I was in a hurry. "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
KNOCK, IE - Reviewed by JOAN LINDSEY - 10 September 2018
" Look at the age of your customers and think would my granny drive this? "
" Everything was great except the car was for 25 yr olds not 70yrolds. I banged my head constantly as it was too low, the seats were so uncomfortable, I prefer to drive sitting up not lying back "chillin". I wish I could get the car I choose not the one you have left. You staff team were exceptionally helpful. Well done for that. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
DUBLIN, IE - Reviewed by MYRIAN - 07 September 2018
" Great experience made our holiday in Ireland even better. "
" Staff were efficient and friendly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by JOYCE - 06 September 2018
" Very helpful. "
" Slight delay in collecting car but nothing meaningful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by MAX - 02 September 2018
" I didn't have a credit card with me when I picked up the vehicle, so I paid on my debit card. Due to that I was told I had to purchase full insurance, this made the experience significantly more expensive than necessary. "
" I didn't have a credit card with me when I picked up the vehicle, so I paid on my debit card. Due to that I was told I had to purchase full insurance, this made the experience significantly more expensive than necessary. "
Value for Money: 5 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
KERRY, IE - Reviewed by BALKRISHNA - 02 September 2018
" Reasonable price and good service. "
" Very happy with the service. Thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by STEVEN - 26 August 2018
" everything was fine and as they said. "
" everything was fine and as they said. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
DUBLIN, IE - Reviewed by SANDRA - 19 August 2018
" Excellent service "
" Excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by MARK - 16 August 2018
" As above "
" Counter staff informed me that I would receive my holding deposit back within 24hrs of dropping off the car - 3 days later I still do not have this money back. The pre-inspection report of the car missed a large scratch on the door of the car. I therefore had to take a photo and explain that it was actually there when I picked up the car. The exterior of the car was dirty and it was hard to distinguish what was dirt and what was damage. "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 6
SHANNON, IE - Reviewed by PIUS - 10 August 2018
" very satisfied overall "
" no problems, very efficient and thorough "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
SHANNON, IE - Reviewed by ALEXANDRA - 01 August 2018
" Great "
" Very easy, convenient drop off and pick up at the airport "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by ANNETTE - 31 July 2018
" All good as above "
" All fine - quick and efficient. Though had to ask man in shed who turned out to be the 'counter staff' - he was great! "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CORK, IE - Reviewed by PAUL - 01 July 2018
" First time hiring a car easy service "
" Quick easy service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
DUBLIN, IE - Reviewed by JONATHAN - 08 June 2018
" Long cues when picking up the car. "
" Very long cue when picking up the car which soured an otherwise great experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
KNOCK, IE - Reviewed by KENNETH - 30 May 2015
" The car provided was mechanically unsound. The front offside tyre was damaged on the inner side wall and could have deflated at any time. Both front tyres had to be replaced and a rear tyre puncture repaired during the rental period. "
CORK, IE - Reviewed by NANA - 27 May 2015
" I am very disappointed with Auto Europe (Hertz). There was no reservation number on my voucher. I was not made aware I needed a credit card to pick up my car. THE CAR WAS NOT PROVIDED LEAVING ME STRANDED AT CORK AIRPORT. EVEN WORSE I HAVE NEEN CHARGE £152.38 FOR NOTHING. I AM PROCEEDING WITH LEGAL CLAIMS TO RECLAIM MY MONEY. "
" I am very disappointed with Auto Europe (Hertz). There was no reservation number on my voucher. I could not have even cancelled the booking in 48 hours. I was not made aware I needed a credit card to pick up my car. THE CAR WAS NOT PROVIDED LEAVING ME STRANDED AT CORK AIRPORT. EVEN WORSE I HAVE NEEN CHARGE £152.38 FOR NOTHING. I AM PROCEEDING WITH LEGAL CLAIMS TO RECLAIM MY MONEY. "
DUBLIN, IE - Reviewed by STEPHEN - 27 May 2015
DUBLIN, IE - Reviewed by PAUL - 25 May 2015
CORK, IE - Reviewed by PATRICIA - 02 May 2015
KNOCK, IE - Reviewed by JOHN - 11 April 2015
" Now currently hiring a vehicle four times a year costs in the summer months are high. Looking at option of putting a small car in Ireland? Are there price breaks for frequent users? Thank you. "
" Very professional. "
CORK, IE - Reviewed by EILEEN - 09 April 2015
" I found the whole process very clear and straightforward. I liked the whole experience. No hidden extras suddenly produced at the last minute, unlike many of your rivals. "
" There was quite a queue of people when I got there, with only one member of staff to handle it. It was evident that nearly everyone in the queue had already booked and therefore Hertz could have easily anticipated the rush and staffed accordingly. As a result it took nearly half an hour at the desk before I got my car. The staff member was very efficient but he simply couldn't process the number of people queuing any faster. Poor planning, I felt. "
KNOCK, IE - Reviewed by JAMES - 05 January 2015
" Quick Efficient service. No issues. "
" Pick up and drop off hassle free - problem receiving the picture's of the slight damage on picking up the car - I have an IPhone - so you will need to look at optimisation across all phones I suggest. "
SHANNON, IE - Reviewed by PETER - 30 December 2014
" I have used Auto Europe in many European countries and have generally been satisfied with the level of service provided "
" Efficient and receptive. "
CORK, IE - Reviewed by TIM - 05 August 2014
" Good experience very happy "
" Simple and polite very happy "
KNOCK, IE - Reviewed by FREDERICK - 26 May 2014
" Easy to use web site and low cost prices "
" Office in the arrivals hall, staff friendly and efficient. On the road within minutes. "
DUBLIN, IE - Reviewed by GERARD - 07 May 2014
" Easy booking process and great value for money "
" Car was very nice and a superior model to the one I had ordered. No car was ready when I arrived at the base and it took about 15mins to get the car, which, after a flight from Sydney, was a little painful. "
SHANNON, IE - Reviewed by MARIAN - 27 April 2014
" Always reliable and provides the best prices available. "
" Excellent company. Staff are always friendly and efficient and cars are great. "
SHANNON, IE - Reviewed by MARY - 27 April 2014
" Lovely Peugeot, upgraded. Very comfortable. "
" Very helpful. Lovely gentleman at check in on return "
DUBLIN, IE - Reviewed by ALAN - 22 April 2014
" easy access online booking "
" onsite at airport,excellent service,with helpful advice will use again "
CORK, IE - Reviewed by ALASTAIR - 21 April 2014
" All worked very well. Would be good to have had some instructions on the unusual gear box on the mini bus. "
CORK, IE - Reviewed by MICHAEL - 13 April 2014
" Found them very helpful and curtious,and would recommend them to my friends. Will use them again. "
" Excellent !!!!!!!!! "
KNOCK, IE - Reviewed by BENJAMIN - 09 April 2014
" Always a good price. "
" Good car, no hassles, shame queue was so long to pick it up. "
DUBLIN, IE - Reviewed by NEAL - 31 March 2014
" EXCELLENT SERVICES WITH LOTS OF INFORMATION GIVEN "
" VERY FAST AND EFFICIENT "
KERRY, IE - Reviewed by JOHN - 26 March 2014
" excellent service and competitive pricing "
" top service and good cars "
CORK, IE - Reviewed by DAVID - 23 March 2014
" Easy to deal with, unbelievably good deal, excellent value. "
" Easy to find and hassle free. "
KERRY, IE - Reviewed by COLETTE - 13 March 2014
" Very smooth online ordering process . This is my fourth (two booked by my travel companion) hire car with Auto Europe in Ireland and is always my first port of call when needing a hire car. "
" I am always impressed with how efficient, friendly and courteous the staff at Hertz are, making the whole collection process a good experience. "
KNOCK, IE - Reviewed by KEVIN - 10 March 2014
" Wish had used this company before as it was best one I've used when renting a car. The process was simple & reasonable in cost. "
" Staff were very helpful, car was good. "
SHANNON, IE - Reviewed by COLIN - 07 March 2014
" very good service as always "
" car supplied citron c1 very basic lacked central locking performed ok "
DUBLIN, IE - Reviewed by JAMES - 07 March 2014
" well priced and good simple contract. "
" Pleasant and quick service. "
DUBLIN, IE - Reviewed by GILLIAN - 05 March 2014
" Had a bit of a misunderstanding. I had changed the time of picking up the car prior to travel, but unfortunately I did not realise the car rental company had changed. This caused a delay and I had to check with all rental companies to see who had the booking "
" Excellent service and staff "
KNOCK, IE - Reviewed by YASIN - 25 February 2014
" Everything went well, no problems "
" People at the desk were quite friendly and helpful. The car was good and suitable for my needs. "
DUBLIN, IE - Reviewed by STEVEN - 24 February 2014
" Very good price. All went well. Not sure how it would have gone if I had had to make a claim on the insurance waiver though. I thought there should have been more information available about the insurance excess waiver before I purchased it - ie. that in the event of an accident, I would have to pay Hertz' excess to them then reclaim it from Auto Europe. "
" The car was great. However on pick up, I was told I had to pay £1,600 refundable deposit OR E14 a day (non-refundable) up front for Hertz own insurance. As I'd paid the excess waiver already I opted for the refundable deposit. The guy told me (I couldn't see his screen) that my card had been rejected so I'd have to pay E14 a day. I gave him a second card - same result. Neither card has EVER been rejected ANYWHERE in the world. He was insistent I should pay the E14 a day and told me the excess waiver wasn't worth it - AE were very 'flippant'. I said I would call my bank on his phone; he go annoyed and said that would take hours. I stood my ground and when he could see I wouldn't budge, one of my cards miraculously worked! Funny that! "
KNOCK, IE - Reviewed by HELEN - 24 February 2014
" Excellent "
SHANNON, IE - Reviewed by DOMINIC - 06 February 2014
" Found me best price "
" Swift and good value "
KNOCK, IE - Reviewed by STEPHEN - 05 February 2014
" Excellent Service wirh Hertz at Knock airport, polite and courtious staff.. unlike Budget at Knock airport who are rude.. Auoteurope provides an amazing service, and as a frequent London to Knock commuter, has knocked hours off my journey time, and also saved me a lot of money.. I wish I had of heard about you before. I only heard about you while talking to a lady on one flight home. I did have toget a credit card though as you didn't allow the monies to be held on a credit card, but that is fine.. I will get over having a credit card.. ;-) You should advertise your services more? Thank you very much Stephen "
" Excellent Service wirh Hertz at Knock airport, polite and courtious staff.. unlike Budget at Knock airport who are rude.. "
KNOCK, IE - Reviewed by KEVIN - 31 January 2014
" Very good value for money "
" Hassle free service "
DUBLIN, IE - Reviewed by CHRISTOPHER - 13 January 2014
" A very stress free and pleasurable experience. The car was available on arrival. The formalities completed with minimal delay and we were on our way. The only area that could perhaps be improved is the return, which was quite easily found. The person receiving the car was very prompt in completing the documentation, then just pointed in a general direction as the return area was a distance from the departure lounge. Perhaps a little more interest and guidance would not go amiss as the walk involved crossing a fairly busy road with no crossing points. "
" Just a little more attention to guiding clients on the safest way to get to the departure lounge. "
SHANNON, IE - Reviewed by WILLIAM - 28 December 2013
" Excellent price and easy booking "
DUBLIN, IE - Reviewed by BRIDGET - 21 November 2013
" Easy to apply. "
" Excellent "
DUBLIN, IE - Reviewed by KATHLEEN - 15 November 2013
" Have used Auto Europe several times this year and have always been more than happy with the service provided. I have recommended this company to friends and family without reservation. "
CORK, IE - Reviewed by STUART - 11 November 2013
" I have used Auto Europe many times in the past and have always been happy with the service. "
" My flight was delayed and Hertz remained open until 12:30am for me to be able to get my car. They had earlier confirmed that I was coming. The service was upto their usual high standards. "
SHANNON, IE - Reviewed by JOHN - 31 October 2013
" When I read the agreement I found it hard to know if I had full collision waiver protection and to this day am not sure, but as I did not have an accident I am satsified. "
" I was expected to inspect the vehicle in a car park, after dark with insuficient light for such a task. However, I had no trouble when I returned the car and found the staff very helpful and pleasant. The car had no manual so I had to guess what some of the displays were. "
CORK, IE - Reviewed by JAMES - 28 October 2013
" nice and easy, no problems. "
" nice and easy, no problems, think about the extra cover insurance, we declined and got away with it !! but it had already been autherised for 1600 euro on the credit card??? "
SHANNON, IE - Reviewed by KATHLEEN - 04 July 2013
" Was disappointed that had to wait half an hour for the car to be ready , as it was still being washed from previous customers , lad bought it out and we all got in , it was only at our first stop noticed that the key fob doesnt work so had to manually lock the car everytime which true isnt that much of hardship but really should have been repaired before we had the car . Also no one on the desk when we got back to hand over the car so couldnt mention this to anyone . "
" My car was though Hertz so see above points "
CORK, IE - Reviewed by JEREMY - 26 June 2013
" Auto Europe has consistently achieved excellent deals for me with car rental from Europe to the USA. "
" The car was excellent, the service was tops too. Very happy. "
KNOCK, IE - Reviewed by WILLIAM - 14 June 2013
" I found the service i recieved was excellent. "
" Again i found the service excellent and the staff were friendly,efficient,and helpful. "
CORK, IE - Reviewed by DONAL - 10 June 2013
" Excellent all round from initial booking to pickup. "
" Car was above my expectation. Service at booking desk was v. good also. "
DUBLIN, IE - Reviewed by KATIE - 08 June 2013
" Making information a littler clearer to do with each hire company's excess if you don't take the extra each day to waiver it would helpful.overall would use again as really easy and much cheaper then going direct. "
" Very helpful, easy pick up and drop off. "
KERRY, IE - Reviewed by JOHN - 30 May 2013
" prices good "
" swift diesel car great staff very efficient and friendly "
SHANNON, IE - Reviewed by DAVE - 27 May 2013
" Have used Auto Europe on a number of occasions and found them great "
" Friendly and efficient staff always "
CORK, IE - Reviewed by DAVID - 27 May 2013
" we had a brand new car. "
" staff helpful and courteous "
DUBLIN, IE - Reviewed by CLARE - 24 May 2013
" Good service as always! "
" Car came with lots of dents, 28,000km and smelt of cigarettes, not to mention a 2,000 excess "
DUBLIN, IE - Reviewed by DANIELLE - 09 May 2013
" very easy to book. competitive rates and convenient locations "
" hertz have late opening hours which is convenient. the car was clean and suitable for us. staff were helpful "
DUBLIN, IE - Reviewed by PAUL - 02 May 2013
" Very good service always use Auto Europe "
" A prefered hire company with good service and no hard sell when collecting the cars "
DUBLIN, IE - Reviewed by JAMES - 23 April 2013
" EXCELLENT 10 OUT OF 10 "
" AS ABOVE "
CORK, IE - Reviewed by EAMON - 20 March 2013
" Definately the best service i have experienced. "
" Very friendly and helpful. "
DUBLIN, IE - Reviewed by GEORGE - 05 March 2013
" Simple and good price. "
" Please put screen wash in resavoir. Otherwise, very good. "
KERRY, IE - Reviewed by DAVID - 28 February 2013
" great friendly service,very clean car. will definitely use again "
CORK, IE - Reviewed by CHARLES - 27 February 2013
" Went very well and glad they have ' bring back fuel tank full policy.' Others using 'bring back empty' are a ripoff. "
" Car brilliant but only one person serving at Cork Airport and a long queue.Probably over 30 minutes for those near back of queue. Most others had 2 staff but few customers. Operator was very helpful. "
DUBLIN, IE - Reviewed by JAMES - 26 February 2013
" user friendly website "
" good service, and adequate vehicle "
DUBLIN, IE - Reviewed by JERRY - 14 February 2013
" Easy, straightforward, did what it said on the tin! "
" Excellent service, a VERY GOOD member of staff dealt with us - friendly, helpful and very efficient, a credit to Hertz. "
DUBLIN, IE - Reviewed by MATTHIAS - 13 February 2013
" The car was pretty old and had done over 60,000km. The front wheels were not well-balanced and there were scratches and dents here and there. However, the car went well and did the job! "
SHANNON, IE - Reviewed by MICHAEL - 12 February 2013
" I have used Auto Europe many times over many years and found the price and service great. For the first time ever i had to change my booking, i did this online and found it was very easy and straight forward to do. Even my original booking fee was returned to my account the day before my new booking fee was taken out. Fantastic service! "
KERRY, IE - Reviewed by DEBORAH - 04 February 2013
" Great service I had to change my dates and rang spoke to a lovely lady who sorted everything out . "
" Very nice man at Kerry airport, helpful and informative. "
CORK, IE - Reviewed by EMER - 15 January 2013
" What exceptional value I have already recommended you to other people thanks "
DUBLIN, IE - Reviewed by DAVID - 08 January 2013
" My booking on line was hassle free and cheap and the pick up at Dublin Airport was quick and easy. This is exactly what I need when hiring a car - thank you. "
" On arrival at the Hertz desk, the service was both friendly and quick, the vehicle was located a short walk away (no shuttle required) and was as described and excellent value for money. Returning vehicle to the drop of point was equally quick, just taking a few minuted for the vehicle to be checked over and the paper work to be signed off and to be guided to a waiting shuttle bus to for the short journey back to the airport. Drop off staff were equally efficient and friendly and helped make the whole experience easy and hassle free. Thank you. "
DUBLIN, IE - Reviewed by JOHN - 23 December 2012
" Great price, easy to book. Did exactly what it said on the tin. Well done Already recommended you to 5 other people Regards John "
" Extremely pleasant and helpful staff, car was great. Even dropped me off to my hotel Recommended them to 5 people already Regards John "
DUBLIN, IE - Reviewed by ROBERT - 16 December 2012
" We were dealt with efficiently. "
" Efficient service though should allow plenty time to return car as was not easy to find due to major road works. "
CORK, IE - Reviewed by PETER - 26 June 2012
" Brand new economical car, excellent value for money "
" Staff very polite and friendly "