HERTZ MONTENEGRO Car Rental Reviews

TIVAT, ME - Reviewed by DANIEL - 10 September 2025

" Great "

" Great "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

TIVAT, ME - Reviewed by MARK ALEXANDER - 04 August 2025

" See above "

" Several items were broken- TPMS sensors, parcel shelf, numerous marks on car 36,000 kms. I chose Hertz because of the horror stories of insurance add-ons and scams and was disappointed to receive a second rate old beaten up car. Staff were fine but car was not. It didn't break down but I was expecting a much better car considering the price- the most expensive car I have ever hired in a country that is supposed to be the cheapest place in Europe to hire a car! "

Value for Money: 2
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 2

TIVAT, ME - Reviewed by ROBERT - 25 September 2024

" I've used Auto Europe a number of times and quite happy thanks "

" The car was a bit battered. I was worried they would try and charge for existing damage when I took it back. They signed the return receipt 'no new damage' Thank goodness "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

PODGORICA, ME - Reviewed by NIGEL - 04 February 2020

" All ok "

" All ok "

Value for Money: 6
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 6

PODGORICA, ME - Reviewed by EMMA - 11 May 2019

" Would recommend great price. "

" Great overall although the staff weren't very friendly. "

Value for Money: 10
Efficiency of Counter Staff: 6
Expediency of Drop-off: 8
Condition of the Vehicle: 10

PODGORICA, ME - Reviewed by DENNIS - 13 October 2018

" as above "

" It seems that customer service is a thing of the past, lights not working , not cleaned out very well and a very bald tyre need I say more "

Value for Money: 5
Efficiency of Counter Staff: 7
Expediency of Drop-off: 7
Condition of the Vehicle: 5

PODGORICA, ME - Reviewed by KARINE - 02 June 2015

" First time I have experienced a car rental company trying to charge you the parking when coming out of the car park after picking the car up!! I finally made them pay but you should not have to go through this hassle. Also, when giving me back the deposit on my credit card, they had to charge me £0.01....They could not do otherwise apparently!!! First time, it also happened to me. It is not the amount which bothers me, it is the principle! These 2 experiences left me with a bad impression. I have rented many cars over the last 20 years and it is the 1st time this happened to me. "

PODGORICA, ME - Reviewed by TIMOTHY - 23 May 2015

" Why, oh why, are all car rental company reps so amazingly miserable when you turn up at the counter? All companies are bad and Hertz was no better or worse than most. So sad! I'd like to think that visitors to the UK get a nicer welcome than we do, wherever in Europe we collect a car. For heaven's sake, thell the buggers to be more cheerful! "

" See above. a bit of a smile and a welcoming "How was your flight?" would help no end and wouldn't cost anything. Or would it? "

PODGORICA, ME - Reviewed by JELENA - 18 May 2015

" should have told me my credit card would be block with 600 euro even though I payed for Fully comprehensive insurance. "

" very helpful, informative and friendly; They were excellent; car was... ok (ish) . Remote locking did not work which was difficult when using non-driver side. I had to unlock driver side and run around to open the other door and run around to lock (as non driver door had not got lock); "

PODGORICA, ME - Reviewed by MICHAEL - 12 May 2015

PODGORICA, ME - Reviewed by MICHAEL - 05 May 2015

" Not a Yaris. Well used car, unexpected for a Hertz brand vehicle. Nearly 80,000 kilos on clock. Lots of unrepaired scrapes and minor damage all around the lower edges and bumpers of the car both at the front and rear. Less so or the doors, just a few minor dents and the odd scrape. Cigarette burn on passenger seat. Car ran reliably enough though. Not supplied full of fuel. The usual Podgorica Airport seven eights full. Had to complain before local agent accompanied me to local petrol station to fill up the car ( at Hertz's agent expense ). Quick pick up and drop off, but recording the amount of previous damage slowed the process slightly. Otherwise OK "

TIVAT, ME - Reviewed by STEVEN - 09 July 2013

" Make it clearer that you may need to look for the Hertz rep as they are affiliated. "

" Due to a very long flight delay and arriving at a different airport, we were transported to Tivat by coach arriving at midnight. The very charming and helpful rep brought the car to us himself regardless of the late hour. He was extremely polite and helpful which was much appreciated as we were very tired. "