" Hertz/ we're fine - your bookings hopeless both cancelled by you why?? "
" I have attempted to make another booking for pula and both attempts have been cancelled?? Why?? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" It was good "
" It was good "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Relatively fuss free but lacking a bit of instruction on hire return. "
" Overall good but expensive one way hire charge "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" I liked everything. "
" they always do everything well "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Should have instructions as to which desk to go to. No signage at all for Top Rent "
" No instruction for which desk to go to. Had to ring. Only one staff member. Long queue. Very slow. And unexpected car cleaning fee. "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very good service "
" Comprehensive information provided at the Airport pick up desk. Efficient service. Drop off was smooth and fast. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" See above "
" Absolutely no signage regarding the location of the desk (it was actually enterprise). I spent 45 minutes trying to find it after receiving incorrect instructions via the phone number. I was also charged a late pick up fee which I wasn't aware of prior to booking. Finally; the extra charge to clean the car is a bit ridiculous in my opinion. The issue finding the desk and the hidden charges mean I won't be booking again "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 7
" Smooth booking, good price. Didn't get to interact much with AutoEurope. "
" All went smoothly. The car was 6 months old and well cleaned. The stuff was helpful, answered my concerns and helped figure out how to start the car. Can only recommend. The only thing I had to pay for a car cleaning an extra 15eu. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" you need to sort this out "
" You are an agent for a scammer company. You do not mention that there is a 40 euro cleaning fee - actually they charged me 150 euro They charged me 25 euro for late pickup at 10:30 pm, but your voucher says late pick up is 11pm "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Straightforward & Easy "
" Efficient & Communicative "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff give for me all information and sorted all problems very quickly. "
" Fantastic service, super friendly staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service and clear communication. I have returned and will come back again. "
" Excellent hire. We took the car back as directed and had to put the keys in the box as no-one was around. Was washed before return, but it's impossible to prevent dust in the area. Overall great customer service and excellent value. A bit more clarity on return procedure would be my only very minor observation. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" Great "
" Great "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" One of the best! "
" Enterprise agent was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Smooth and straightforward service. "
" Everything was perfect form start to the end . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Perfect "
" Good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" N/A "
" I would have preferred my actual selection of car as it had a bigger booth than the one I was given. Other than that, everything was perfect. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The price was good and the rental worked out fine. "
" The pick up was a bit delayed but pretty good. The car was fine but reported a tyre pressure problem the whole journey. We checked the tyres and they were fine. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" I was due to travel with my wife, but due to medical reasons, which I have proof of, I couldn't travel. My wife traveled alone but when she tried to collect the car from the rental company, although she had all relevant documents and driving licence, she was refused the vehicle, and was obliged to rent and pay for another vehicle. The staff were unhelpful to say the least. as was Auto Europe when she called them. I am now in the process of trying to claim back the original payment and finding this also extremely difficult. "
" Found staff quite rude and unhelpful. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 6 Condition of the Vehicle: 7
" Substandard car. "
" Their cars are in very tired condition - substandard. "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" Recommended "
" Good and not expensive company, pleasant staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" After giving my credit card details someone had given them to a 3rd party and they tried to defraud me several times of thousands of pounds!! I will never use this company again!! DISGUSTING!! "
" After giving my credit card details someone had given them to a 3rd party and they tried to defraud me several times of thousands of pounds!! I will never use this company again!! DISGUSTING!! "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" Staff was nice and friendly. I didn't have any issues with car. "
" It was easy to collect and easy to drop car back. Staff was nice and friendly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" I was told that car has full fuel tank, when I drove little further and realized that it is not full. Next day when I went to drop back the car, there was no one present at ALAMO counter and office was locked. I had to drop keys in key drop box and leave as I had to catch my flight. "
" I was told that car has full fuel tank, when I drove little further and realized that it is not full. Next day when I went to drop back the car, there was no one present at ALAMO counter and office was locked. I had to drop keys in key drop box and leave as I had to catch my flight. "
Value for Money: 1 Efficiency of Counter Staff: 2 Expediency of Drop-off: 2 Condition of the Vehicle: 5
" This web page gives quit good prices! Always worth checking! "
" I was served immediately. Very friendly staff. Car in good condition. I am renting not the first time from this location. So far so good! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything super "
" Super company,very friendly people work, highly recommended, many thanks "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am happy with the broker but unhappy with the provider "
" The counter staff tried to charge me a €25 fee for out of hours pickup whereas there working hours are 24/7. As they failed to show me the terms in my booking or even prove the existence of the fee as such I refused to pay and they let me take the vehicle. I think Greenmotion Vilnius are having borderline practices charging their clients with nonexistent fees. "
Value for Money: 8 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I'm always choose green motion, when I goin on holiday "
" I'm like this company, good service, low prices "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Very happy with the rental, will be doing it again "
" It was very quick and pleasant experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" We were serve quickly despite there being an influx of three customers all at the same time. "
" The car was ready on arrival and looked as good as new "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Very polite and efficient staff, good car and all round value. "
" Very good service all round "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" 5 star "
" Recommend to everyone "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Carr was 5-6 years old already with the scratches "
" Very bad service. Charge me 3 times of the price. And charge me for car damaged "
Value for Money: 1 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Recommended. Good experience. "
" Everything went nicely. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" N/a "
" It took a while to get the car picked up. There was no-one in the office. After phoning number on the door agent came in the next 5-10 minutes. It took a very long time to go through paperwork for whatever reason. I had all my documents and voucher ready. And yet a full hour passed by the time we got to the car. Car was booked to be picked up at 1:30pm, we left the parking lot just about 2:30... Agent also tried to add a one way fee, however was not communicating this to me, but was instead phoning a colleague when the system would not allow him to do it. He was just going to charge my card and not tell me about it. "
Value for Money: 7 Efficiency of Counter Staff: 3 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Easy to use. I had to phone Auto Europe to confirm one way fees. I found the person on the line very friendly, helpful and efficient. "
" The pick up of the car was late. I had a car booked for 10:30 am. After phoning the number on the door, the agent has come to the office just about at 11am. From there on filling of paperwork was smooth. Been handed the car keys and sent on my way to the car. I have then found that I was given an automatic car rather than one with a manual gearbox that I booked. That's not a big deal, but I would have expected to be told that at the desk in person. I must say that I was given a luxury car instead of a compact. Which I appreciate, however, the communication could have been better. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Ok "
" I brought the car back before the office opened, as instructed. No one has contacted me since to confirm my deposit will be returned. I have made a video showing the cars condition when it was left but it would put my mind at rest if I had confirmation . "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience "
" Good company but I don't like return the car with half petrol. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" All fine "
" All fine "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Easy to use, clear information concerning additional charges (for one way rental in this case) and great value "
" Car was via Hertz - collection was good. Drop off was not so good. Poor signs for parking directions and a long walk to the terminal and then multiple messages to them to get a copy of the receipt which they eventually sent. SHam eas until then all was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
" If my comments above will be ignored I will certainly never ever going to use auto-europe. Regards "
" Dear all. Very disappointed with the car I was given during my rental period. Considering the amount of money it had costed me I was embarrassed to use it. - Car was cosmetically damaged on the outside. It had scratches and the number plate has been bent. - Car was dirty inside, upholstery and windows. - Screenwash had finished minutes after we have left the terminal area - 2 front tyres were obvious it did not have enough air in it. The day later had the warning light flashing I had to inflate. - Worst was the child seat. It was a filthy, worn out with split belt supports seat. No parent would be happy to put their children into that seat. Knowing this is a rental and this is what you get I had no choice but to use it. I am extremely disappointed with the quality I received I don't think I will ever book again with auto Europe. "
Value for Money: 2 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 3
" I can't say any bad thing because I just rent car. "
" We rent car in Lithuania with full insurance but in Lithuania it's not working, so second time I rent and I have to buy other insurance,very upset and i am not recommend this company. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" I like it green motion, never had broblem and always choose green motion "
" Good experience whith green Motion, new cars,nice staff "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Everything was superb...I will most likely recommend it to my friends and family... "
" Very Friendly staff...Customer service was 100% very happy with car that I had...and big THANK YOU to one of the staff by name Olegas.... "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Great service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Not happy at all and disaponted.. "
" Used car for a week, drop off in diferent town... and they put on me all damages and blame me that i done 6 damages, which normaly u cant do them in feu years .. small scratches, which was not visible... when i took not even wached car... its looks like that u looking for stupid people who covers and pay for damages which u did not done at all... i can tell u very poor service, not recoment at all... still waiting for my depilsit, if u sort this nicely i will delete this review "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 1 Condition of the Vehicle: 5
" Very unpleasant surprise having to pay extra €155.Due to not having my Credit Card but only Debit. Booking confirmation and speaking with your colleague didn't stress that I must have my Credit Card with me. I also lost 2 hours of my family's valuable time while on holiday. "
" They left me with no choice but to pay extra on the day. I wanted to get the car on a day and they made me pay their full insurance worth €155 on the top of the price. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 8
" Green Motion would charge for nearly invisible. "
" The company would charge for nearly invisible. "
Value for Money: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All ok "
" I'm using o many different car rental companies but this time was surprised when I been told that car needs to be washed on the return otherwise I will be charged for wash! "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 9
" SUPERB PRICES if i could get the car... "
" Bad, they are not accepting AMEX cards, therefore I could not pick up the car "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Service was good "
" Service was good "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Great website, easy to use. No issues "
" I did get an unbeatable deal, price was very good. Vehicle had multiple scratches and fairly big dent on front wing. On return everything checked quick and polite. Had to pay reasonable price only for interior cleaning since left some stains and dirt. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 7
" You are complicit in fhis scam. Holiday Autos banned Green Motion from their search engine in June 2018 because of the scams operated by them. You have had 5 months to catch up. You are clearly not industry leaders. "
" They have concocted a scratch on a plastic wheel trim and are trying to charge me for it. Nobody checked the car with me on collection or return. They are scamming bastards. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" If auto-europe is dealing with the companies like Greenmotion, it very unlikely I'm going to use your services again "
" Instead reserving deposit on my credit card they charged my card for the amount of deposit. This incurred in addition non sterling charges on my card. Initially the were denying any wrongdoing and advised me to contact my credit card issuer. It took few phone calls and more than an hour of my time waisted for them to admit what they done. Later I received email with the excuse (!) but not an apology about what happened. Now, one month after my rental started, I still waiting for my money to be returned. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 3
" Next time I will book the car again in this company "
" Nice company "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Bad experience never will use greenmotion rentals "
" First time in my life i was asked to wash car before i give it back. Or have to pay for it !!!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Good experience "
" Good experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Disappointed. I had to pay to clean somebody's mess "
" The staff in Kaunas airport was rude and ignorant. Especially one girl. They gave me a car and told me to make sure it is clean . I washed it before I brought car back but then they checked under mats. I never lifted mats when i took car and man who have me a car never did neither. I had car only for few days and I kept it clean. I definitely know it was not my mess under mats but I was charged € 15 to clean it. Very disappointed. I Try to prove it wasn't me and what they should check under mats together with customer before their issue a car but I was just send off. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
" It was good. "
" We are happy about service and car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Happy with everything "
" Everything was good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good experience, Mina issue with locating car at the car park as there are no signs "
" Good walue for money highly recommended "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good info "
" Car was tottaly all dirty from outside.was shame to drive it in city so i was forced to use car wash first ftom personal finance "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 3
" x "
" x "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" All good :) "
" Great staff and ease of transfer when picking it up :) "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Received as expected "
" Warm welcome, good explanation. "
" Great service for the price. "
" Very good service. "
" more information about where to drop off the car "
" very good service and friendly staff "
" As always, perfect service. Your customer facing people really are perfect. "
" We were met at the airport by a chap with our name printed out - he was very efficient and helpful. Perfect service in every way. "
" good web service "
" efficient service, car parked right outside terminal easy pick up and drop off decent car. "