" Being charged extra for things that should always be included, is unacceptable. I booked the rental car and expected to pay the price I agreed for the rental. Being charged more than what was agreed, when there is no justifiable reason to do so, are practices I did not expect from a company that AutoEurope works with. "
" Localiza charged extra for things no other rental company does. When returning our car in normal condition, clean but with a bit of dust on the outside, we were charged extra for carwash. Not a single rental company has ever charged me for this. It is disappointing that a company that used to be so good until even as recently as last year, now starts using tricks to charge more than the agreed rental price. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 2 Condition of the Vehicle: 9
" no issues "
" Third time renting with them. Best car hire company in Brazil "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" All good. "
" All good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" Not sure how useful this website is if I pay in UK then have to pay again in Brazil then spend days trying to get my money back. "
" They double charged me, and would not let me have the car unless I paid twice. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 6