" Although the staff were efficient and very polite, the car booked versus the car supplied was so vastly different, I doubt I'd use the service again "
" Vehicle type required and booked was not available - BMW, AUTOMATIC 5 series was the booking and the vehicle supplied was Kia Manual SUV - far from the same or in any way equivalent "
Value for Money: 5 Efficiency of Counter Staff: 5 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Terrible. Very disappointed. "
" I was not aware when reserving a car that I had to present a credit card at the pick up point. You should have made this clear at the point of reservation in bold capitals. Therefore myself and partner were shocked to be told this in Dublin at the airport. We were stranded and had no alternative to wait 2 hours for a bus and then suffer a long 3 hour journey to the destination. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1