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NEW ORLEANS CAR HIRE REVIEWS
Car hire reviews in New Orleans
Unique and laid-back, the wonderful city of New Orleans is one of the USA's dream destinations. Nestling idyllically on the Gulf of Mexico, and with a splendid location on the banks of the Mississippi River, this is a place that has built its reputation on serving up fine cuisine along with regular helpings of great music, mostly blues and jazz. The city's famous French Quarter (don't miss Bourbon Street) is a magnet for tourists with many old buildings to see dating back more than 300 years, plus some of the best restaurants and live music venues in town. There's plenty to please culture vultures too, such as the excellent National WWII Museum which features an impressive range of aircraft and other exhibits illustrating how the war panned out in Europe and the Pacific. After that, make sure you head for New Orleans City Park which covers more than 1,300 acres and contains a great number of top-notch attractions, such as the New Orleans Botanical Garden and the New Orleans Museum of Art and Besthoff Sculpture Garden. With a car hire in New Orleans you'll find plenty of road-trip potential along the spectacular shoreline of the Gulf of Mexico, with the enchanting De Soto National Forest also within easy striking distance of the city.
Established over 65 years ago, Auto Europe offers the cheapest car hire deals in New Orleans and elsewhere in America's Deep South. With over 28,000 pick-up and drop-off points available in more than 190 destinations worldwide, we are a strong leader in the international car rental industry, having developed the best possible working relationships with all the top car hire suppliers, including Alamo, Sixt, Avis, National, Europcar, Dollar, Budget and Hertz. With Auto Europe you can choose from a good selection of convenient downtown locations or pick up your vehicle from New Orleans Airport (11 miles west of the city) before embarking upon an exciting road-trip around the northern rim of the glorious Gulf of Mexico. Take a look at what others thought about their recent Auto Europe car hire experience in New Orleans by checking out the user ratings and comments they posted in our New Orleans car hire reviews section below.
AUTO EUROPE NEW ORLEANS, UNITED STATES Car Rental Reviews
Average Rating for Auto Europe New Orleans:
NEW ORLEANS, US - Reviewed by GOKUL - 24 March 2025
" Overall ok "
" No issues, except I had two booking, one for a day, followed by a booking for similar vehicle for 4 days. I had to come back and change vehicle, they could have done it in same visit. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by JADE - 13 February 2025
" Booking process was all fine. My issue is with budget themselves "
" I booked a medium sized petrol car and received a hybrid Jeep Grand Cherokee. Several times i wasn't able to get it out of park. I had to switch the car off, open the door, close it and switch it back on to be able to move the button into drive or reverse. Worst car I have ever driven and hated every minute of it for the 2 weeks I had it. No alternative was available so I was stuck with a car that was far too big for what I wanted or asked for. "
Value for Money: 5 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by ALAIN - 04 January 2025
" I've used AutoEurope before on may occasions and find the booking experience to be better than many. "
" Even though I was collecting slightly later than expected the process was slow as counter staff were trying to log on to their terminals but gave up and ended up using one terminal which delayed myself and others. They didn't seem to be bothered that there were people waiting. I'm never a fan of collecting from a poorly lit multi-storey as was the case in this instance. The car had been cleaned but the rear window had a sticky substance affected the rear-view which was only apparent later. The bodywork was marked/scratched on nearly. every panel and part of door handle was missing. For a relatively low mileage car it was looking a bit worse for wear. In addition the interior smelled stale and sweaty. The worst part was a safety issue, when we were driving in a heavy downpour on the interstate the windshield wipers were terrible and did little to help visibility. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 5
NEW ORLEANS, US - Reviewed by LAURIE - 25 November 2024
" I only ever use Auto Europe, always a great experience "
" Car only had 3/4 tank fuel, was marked as full, I flagged this before leaving - but still tried to charge me on drop off Rear view mirrors washed but not dried properly so the water marks meant I had very poor visibility "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NEW ORLEANS, US - Reviewed by DEREK - 01 November 2024
" All aspects of the Autoeurope service were excellent "
" Picked up the car in New Orleans Canal St branch. The first car they allocated to me had a spacesaver spare on one wheel. The second car was a two year old 40,000 mile Nissan Murano with a dent in every panel and a chip in the windscreen. It also needed a proper clean inside the windows in particular were filthy. I accepted it because by now I was running late and I had zero excess cover otherwise it would have taken 10 minutes just to log the dents and scratches. Car ran fine but not really what I expect from a rental vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
NEW ORLEANS, US - Reviewed by MALCOLM - 18 October 2024
" Good value but no drop off procedure "
" Externality car was dirty, no one there at car for guidance how to get out of multi storey garage and drop off procedure. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 4 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by JACK - 22 July 2024
" As above "
" I think I paid for fuel twice-once at start of rental and also at the end-my car broke down midway in the rental and I had to leave one car with half a tank and I also left the second car with half a tank at the end of the rental-I feel like I lost out somehow "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NEW ORLEANS, US - Reviewed by PAUL - 28 May 2024
" Really pleased with Auto Europe and would definitely recommend. The clarification of the fuel issue was dealt with quickly and professionally. Budget would have had a 10 rating if they had not been so excessive on the fuel charge. "
" Overall our experience was good, but extremely disappointed with the charge at the end for the refuelling. We were charged $25.00 for 0.3 gallons, that`s over $80.00 per gallon! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by DAVID - 22 May 2024
" On the whole good but we were charged an additional £17.94 by Avis but am unsure from the documents why. "
" The car was not as we had booked we wanted the size of a Ford Edge but received a Buick Enclave which was much larger and less fuel efficient. We covered 2000 miles so paid more for fuel than anticipated. The car had already covered 18000 miles so we put the mileage up to over 20000. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NEW ORLEANS, US - Reviewed by ALLISTER - 26 March 2024
" Everything went smoothly no problems lady on the counter was very pleasant even though see was the only one there with a queue of customers "
" Everything went smoothly no problems lady on the counter was very pleasant even though see was the only one there with a queue of customers "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by ELIZABETH - 15 December 2023
" Queried extra charge from Avis through Auto Europe. I usually had to remind Auto Europe to get a reply, but at least they did reply to emails and answer the phone. "
" Was charged extra by New Orleans Canal Street office for breakdown cover which was not even discussed with me. No joy querying it through Auto Europe so wrote direct to Avis. It was clear from their reply that they had not even read my email. Will give up now, but will avoid using Avis in future. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 6
NEW ORLEANS, US - Reviewed by THOMAS - 23 July 2023
" Vehicle was not the same as the one we booked. I specifically wanted a Jeep but ended having a Hyundai. Vehicle was dirty inside. Queue at pick up took 1 hour and 20 minutes. "
" Vehicle was not the same as the one we booked. I specifically wanted a Jeep but ended having a Hyundai. Vehicle was dirty inside. Queue at pick up took 1 hour and 20 minutes. "
Value for Money: 4 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 1
NEW ORLEANS, US - Reviewed by JONATHAN - 23 May 2023
" Simple to sort out what car I needed, competitive prices. Overall good experience, will use again. "
" Polite staff, quick service no issues. Will use again "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
NEW ORLEANS, US - Reviewed by MICHAEL PETER - 17 May 2023
" A1 "
" A1 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by STEVE - 28 February 2023
" Autoeurope have always been competitive "
" Concerned on arrival told there were no vehicles available & we would be sixth on the list for a returned vehicle. As it turned out we were only a few minutes late from our preselected time but the guy who had selected 0800 was not happy at 0930! "
Value for Money: 5 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NEW ORLEANS, US - Reviewed by ANTHONY - 23 November 2022
" No problem with Alamo per se but New Orleans airport is absolutely crap! The pick-up and drop off were miles away, took 45minutes to get there and drop off. We were fortunate enough to take our car back the night before we left as we knew it might be more than an hour before we could get into check-in at the airport. The car was a black Crysler and was lovely, comfortable and easy to drive. Warn anyone picking up in New Orleans, Louisiana, USA to leave early when taking the car back as it can be quite a nightmare! "
" Alamo were very good. Lovely car. "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 5 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by PAUL - 24 February 2020
" Very satisfied with what Auto Europe provided. Auto Europe provided a full tank of fuel, 3 Additional drivers (which was perfect as there were four of us), and full collision waiver protection. "
" Overall satisfied. However the vehicle was not as clean as it could've been. Almost to the point we thought it hadn't been. Full tank of gas was not quite a full tank. The needle was already well off full. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
NEW ORLEANS, US - Reviewed by JED - 09 January 2020
" Great car shame about lack of instructions for the roof "
" Hired a convertible, no instructions with the car on how to operate the hood, staff on site didn't know either. so no roof down motoring during the hire period. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by DAVID - 16 December 2019
" See above "
" Collection of vehicle was somewhat complicated as we were initially given a car, loaded our bags,but then had to change cars for some safety reason. Other than that car was excellent and drop off was easy "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by JOHN - 03 September 2019
" I wouldn't book again in a hurry "
" The pick up counter service was confusing. We left with 3 different estimated amounts to be charged. The car was smaller than we expected and barely fitted our 3 cases in. There were many blind spots on the car making driving difficult and disconcerting in a foreign country. The GPS was useless. The unit wouldn't hold any charge and regularly got lost. We gave up and got through using google maps - not happy to have paid for GPS we couldn't really use. The car was economical. Half way through the hire the controls gave message that service was overdue and required immediate action. We spent about 2 hrs trying to get an answer on whether we could continue to drive or needed to exchange the car. We also wanted to cancel the additional driver we had set up. Phone wasn't answered before 9am - this included roadside assistance!! - and then we were sent around the houses to 4 or 5 different branches before being told we needed the first office we called. Then we couldn't get an answer. We gave up having wasted enough of our holiday time already. When returning the car we explained our difficulties re GPS etc and we're basically ignored the lady just put the GPS behind her and carried on. I wouldn't look at Dollar/Thrifty again in the USA - not sure where the famous American customer Service was but we certainly didn't see any of it! "
Value for Money: 4 Efficiency of Counter Staff: 4 Expediency of Drop-off: 6 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by MARC - 29 July 2019
" Please see above comments. "
" When we arrived at New Orleans Airport, we were told by Budget that although they had our pre-paid reservation through Autoeurope, they had no cars to give us. We then had to pay $100 for a taxi to our destination, and come back again the next day when they eventually did give us a car. I am still waiting to receive my $100 back from Budget and I have received no compensation for the 24 hours I paid for without a rental car. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 7 Condition of the Vehicle: 7
NEW ORLEANS, US - Reviewed by JILLIAN - 16 July 2019
" Lovely car, would definitely recommend and use again. "
" Everything was excellent. Only one problem - the check in desk was 'Thrifty' not in the name of Autoeurope or THT Combo - so hard to find at the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by TERENCE - 02 May 2019
" First time I used auto rental "
" I order a Ford focus so 2 suit case would go into the boot.but we got a Kia car "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
NEW ORLEANS, US - Reviewed by RACHEL - 30 April 2019
" Would recommend "
" Changed car from large one to smaller one at my request. Very accommodating and drop off was super fast and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by GEORGE - 24 January 2019
" No problems with auto europe "
" On collection of car they did not have the vehicle in the compact range available, so we were asked for another $65 to upgrade to an suv, but declined paying the extra. After a while when our compact vehicle did not arrive they did offer an upgrade to an suv at no extra cost which we agreed. We were happy with the Ford edge we were offered and a quick check of it everything seemed to be in order. After setting off on a 2000 mile journey we had planned I noticed the inside of the windscreen was very dirty and had to clean it for proper vision. Also on checking the engine oil after the first day found it to be low as well as the windscreen washer fluid had not been topped up. After considerable bother we eventually drove into Budget in Memphis Airport where they did indeed top the oil and windscreen water up. However this cost us around a day of our holiday sorting all this out which we were not happy about as the vehicle should have been properly checked over before we were handed the keys "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
NEW ORLEANS, US - Reviewed by SIMON - 02 December 2018
" Auto Europe nearly always has the best prices and is easy to book. "
" There were lots of people retuning cars at the same time which made it very difficult to navigate the returns area with a luggage cart. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 7 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by MATTHEW - 14 November 2018
" Overall very good. "
" Overall very good. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by NATHANAEL - 07 November 2018
" Great service "
" Great service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by ALBERT - 19 October 2018
" Ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by IAN - 17 October 2018
" Was ok "
" We okay "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
NEW ORLEANS, US - Reviewed by MICHAEL - 17 October 2018
" Smooth and efficient service - enabling cost comparisons and clear conditions "
" Efficient service. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by ANTHONY - 12 October 2018
" Great "
" Very quick, very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by STEVE - 12 October 2018
" Great "
" Very quick check in and check out "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by IAN - 12 October 2018
" I recently hired a Hyundai Elantra 4dr for a 5- day road trip in New Orleans and collected the car from the Budget rental office in Canal Street believing that the SatNav device I selected was included in the £202.41 I paid when booking the car before my departure to the US. However, when I returned the vehicle earlier this week I was charged an additional $48 + taxes ($55.02) for this device on my credit card which left a sour taste in my mouth. When I queried this additional charge I was told to contact the Voucher Company which sold me the package. I welcome your feedback and appropriate refund of this overcharge into my c.c account. "
" I recently hired a Hyundai Elantra 4dr for a 5- day road trip in New Orleans and collected the car from the Budget rental office in Canal Street believing that the SatNav device I selected was included in the £202.41 I paid when booking the car before my departure to the US. However, when I returned the vehicle earlier this week I was charged an additional circa $48 + taxes ($55.02) for this device on my credit card which left a sour taste in my mouth. When I queried this additional charge I was told to contact the Voucher Company which sold me the package. I welcome your feedback and appropriate refund of this overcharge into my c.c. account. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by IVO AMILCAR - 01 October 2018
" Very good experience but car body damaged and fees of one way very expensive thinking that I was driving a car from Texas so probably somebody has paid the fee before and car not returned back. "
" Very happy with the experience but the car had a bad smell inside and plenty of scratches, dents and damages on the body that I had to mention at the start and I had no proof that it has been updated on system. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 7
NEW ORLEANS, US - Reviewed by TIMOTHY - 02 September 2018
" Can't think of a better way for occasional holiday rental "
" Excellent price and good selection of rental options "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
NEW ORLEANS, US - Reviewed by LEONARD - 01 September 2018
" my first hire in new orleans - was nice not to have to get on a bus or train "
" good as usual "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 3 Condition of the Vehicle: 9
NEW ORLEANS, US - Reviewed by BARRY - 27 December 2013
" good clear paper work web site easy "
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