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PESCARA CAR HIRE REVIEWS
Car hire reviews in Pescara
Boasting a prime location midway down Italy's alluring Adriatic coast, the peaceful city of Pescara offers a true taste of Italy with all the added benefits of a sun-soaked seaside destination. Pescara is a place of immense history with its origins far preceding the Roman conquest. It was first founded as a port principally for trading with the Orient before being taken by the Lombards and then disputed by the Normans and the Aragonese, later becoming an important coastal fortress. Situated in the heart of the enchanting Abruzzo region, the city has managed to preserve its most ancient buildings and cultivate many attractions in the interest of patrimony and tourism, most notably the Vittoria Colonna Museum of Modern Art featuring works by Miró, Cascella, Michetti and Picasso, among many others. Other top cultural venues include the Basilio Cascella Museum and the fascinating Museum of the People of Abruzzo. Above all, Pescara is a popular gateway to the glorious Adriatic Coast with its miles and miles of fine sandy beaches in close proximity to the city centre, as well as the spectacular mountain range affectionately known as La Bella Dormentata (The Sleeping Beauty) less than an hour's drive away with your car hire in Pescara.
Auto Europe offers its clients the very best of Pescara and the rest of eastern Italy by collaborating closely with all the world’s top local, national and international car rental companies. Founded in 1954, we now offer over 28,000 pick-up and drop-off points in more than 190 different countries around the world, and you can book a car hire in Pescara in a convenient downtown location or from Pescara International Airport located less than three miles from the city centre. Check out the latest car hire reviews in Pescara posted by the some of our many satisfied customers who recently took advantage of Auto Europe's wide range of products and services in the city.
AUTO EUROPE PESCARA, ITALY Car Rental Reviews
Average Rating for Auto Europe Pescara:
PESCARA, IT - Reviewed by PETER - 16 September 2025
" Was surprised breakdown cover was extra - €69. Would expect hire car company to include that by default. I didn't buy and didn't breakdown "
" All good, except staff were not at the counter when we arrived as the plane was early. As they had us and at least 2 other bookings waiting behind us, I would expect them to monitor flights "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ZOE - 14 September 2025
" No problems with your platform, it would be helpful to see iwhen you take payment for the vehicle as some companies do not take payment until collection of the vehicle. The type of vehicle stated like a Fiat Panda, when the actual vehicle was a very poor relative to that. "
" Quite possibly the worst car I have ever driven, it was made in India and ate fuel.. There was a mix up with the car I was given and a key left in the vehicle which I thought was a spare until I later discovered was due to my being given the wrong car. Staff appeared to blame me for the error and as good as threatened me until I found them a solution for returning the key back to them. It caused me considerable upset and distress quite frankly. "
Value for Money: 2 Efficiency of Counter Staff: 2 Expediency of Drop-off: 5 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by MARK - 31 August 2025
" Not a great experience at all, quite poor service and a very poor level of hire car. "
" Our flight was delayed by around an hour and on arrival, the Viaggiare office was closed. I had to call an Italian number and although he said he was arriving, it took around 30 minutes, delaying our evening further. The car we were given was not as expected and was in fact a very low grade Mahindra. We were very unimpressed. "
Value for Money: 5 Efficiency of Counter Staff: 3 Expediency of Drop-off: 5 Condition of the Vehicle: 4
PESCARA, IT - Reviewed by IAIN - 05 August 2025
" The rental was cheap but the service was poor "
" Staff were unhelpful and incredibly unprofessional at both collection and drop off of the car "
Value for Money: 7 Efficiency of Counter Staff: 2 Expediency of Drop-off: 3 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by AMELIO - 04 August 2025
" Everything went smoothly. Friendly staff and extremely knowledgeable. "
" Very helpful and efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by SIMON - 26 July 2025
" I have had no problems with AutoEurope other than they could not help me get any recompense from Budget and I am trying to contact the responsible people at Avis/Budget to seek redress. "
" They did not give me any information on charging the EV I hired. Most notably they did not supply a charging compatible with a domestic electric supply. When I realised this I telephoned them and they told me this was impossible. Which was patently untrue. I had immense problems finding a working and compatible charging station. It ruined my holiday. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 3
PESCARA, IT - Reviewed by PAUL - 13 July 2025
" As above "
" Took me 20 minutes to locate the car on arrival.Being taken to your car would be a good improvement. On returning the car we were met by an Italian guy who asked for the keys,we were unsure as he had no id in relation to your hire company.We then had to wait until my spouse went to the front desk to confirm.Some sort of id would be a lot better. I cannot fault the car as it was clean,spacious and economical.Would definitely use you guys again. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 3 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PAUL - 10 July 2025
" Always reliable and a good price "
" Great staff at this location "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by RICHARD GLENN - 07 July 2025
" good "
" No problems! Good service. "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by CHRISTOPHER - 04 July 2025
" All good "
" Everything went smoothly "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by JENNIFER - 29 June 2025
" Definitely use them again "
" Very efficient and upgrade provided "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by CAROLINE - 27 June 2025
" Always been happy with auto Europe used them many times. I would like to say the car hire at Pescara have rocketed in the last 3 years. We have been travelling to the same airport for 18 years and have seen real changes in all the companies "
" When we picked up the car it had marked on the conditions contract of the vehicle a lot of tiny marks which were impossible to check when it's dark at the airport. On return they checked the car and insisted on keeping my paperwork said all was ok and I would receive an email which i haven't to date. I'm keeping an eye on my credit card charges. All the car companies at Pescara airport seem to be so picky with the cars and a lot of people are getting caught out. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by NICOLA - 19 June 2025
" The car was very scratched and the paperwork provided by email only which I could only access from my phone so it was hard to compare with the scratches on the car ....on dropping it off, no one was there to check it over so I had to just drop keys off at the desk ...I then got correspondence saying I owed money for damages....my deposit has been kept to cover the so called damages which I am very annoyed about as far as I am aware, there were no extra scratches on it from when I picked it up.As all correspondence was in Italian, I'm very confused and not sure how to duspute this charge. "
" I felt very pressurised when picking car up to take extra insurance which I thought was far too expensive to consider. "
Value for Money: 3 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by DAVID - 06 June 2025
" The process through Auto-Europe was fine as normal. However the link to do the pre-registering with Sicily by car didn't work again. "
" For the second time running we were given an older car not in good condition. Also quite a few dents and scratches that weren't listed on the condition sheet. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 3
PESCARA, IT - Reviewed by MICHAEL - 29 May 2025
" I use your company quite often and never had a problem. I would never hire a car from Viaggiare again "
" After waitng nearly an hour to pick the car up, I was told therewas some damage on car. I was not given a contract or drawing at tme of pick up, onreturning the car they told me there was a slight scratch on the rear bumper and charged me Eur 250 "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by COLIN - 26 May 2025
" Easy to deal with, Top people "
" Even though I had an issue with my chosen CC I was using for my deposit, the staff very efficiently dealt with the problem. Top hire car service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANDERS - 17 May 2025
" All good "
" All good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by ROBERTO - 30 April 2025
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MICHAEL - 06 April 2025
" A very easy experience with pleasant staff at Pescara airport. The car was clean and nearly new. "
" A very easy experience with pleasant staff at Pescara airport. The car was clean and nearly new. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GIOVANNI - 26 March 2025
" I am very concerned that until a message is received confirming the contract has ended, I may be liable for losses in no way my fault. "
" The car had not been cleaned upon collection. There was nobody around to receive it upon return. No confirmation of its return has been received in any form. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by PAUL - 20 March 2025
" Alway's reliable "
" At this particular location they are the best "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ALLISTER - 20 March 2025
" Easy and simple as usual "
" Quick, easy and no hard selling "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PHILLIP - 09 March 2025
" Overall not bad "
" Not to bad long wait while someone showed up at the reception desk "
Value for Money: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by MARK - 13 February 2025
" Sicily by Car at Pescara are always excellent, great service, great team and always very helpful! "
" First class outfit, very accommodating and always very professional! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by SARAH - 30 January 2025
" Good value "
" We had a charge on our credit card after the return of the vehicle even though we were told it was OK. I have queried the charge but no reply to my email yet. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GIOVANNI - 25 January 2025
" Friendly and helpful "
" Stress free and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANTHONY - 09 November 2024
" Always quick and professional. "
" Easy to collect and drop off. Very efficient. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by JOHN - 01 November 2024
" Very easy online website and the process was very efficient too "
" Great service but we didn't know that it was the "Avis office"we were going to. That would have been helpful. Everything else was excellent "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PAUL - 25 October 2024
" Good. "
" Good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PHIL - 24 October 2024
" I would certainly use again a good experience "
" Great staff during collection of car "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by NICHOLAS - 23 October 2024
" We use Auto Europe regularly and fine your service really good. "
" We have been charged an additional fee after the pick up without explanation. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by NEVILLE - 18 October 2024
" Sicily by car was friendly and efficient both at collection and drop off "
" Staff we're friendly and efficient both at collection and drop off "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by PAUL - 02 October 2024
" All as expected "
" As expected at Pescara airport, great staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by JOHN - 20 September 2024
" Have no problem in using again "
" Easy to book, easy to pick up, easy to drop off - but damage to car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by ANTHONY - 16 September 2024
" Thank you Auto Europe for another great car deal & trouble free booking. "
" A very happy experience with Viaggiare. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MICHAEL - 09 September 2024
" The car was clean but basic and under powered and slow on hills. "
" No one available for return checking. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 3 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by NEIL - 03 September 2024
" Voucher didn't cover all the costs of the rental. "
" The voucher didn't cover all the costs of the rental "
Value for Money: 1 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by CAROLINE - 27 August 2024
" Easy as always "
" Very helpful staff and exactly the same car as booked "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by FERNANDO - 27 August 2024
" It was a good experience. "
" I was relatively quick and easy. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by CHRIS - 15 August 2024
" Our car was booked on line but we contacted Auto Europe several times by phone to clarify various queries. In every call, Auto Europe's customer services personnel were excellent, they were very helpful and friendly. "
" Excellent friendly staff in office at Pescara Airport. Would be helpful to have Ecovia staff in car park when picking up car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ERIC - 08 August 2024
" Excellent service from pickup to drop off "
" Tried and trusted many times now "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by NICOLA - 09 June 2024
" Great offers with Auto Europe. Speedy booking process and will definitely use again. Very satisfied. "
" 1. Just one member of staff at car collection, despite multiple prebooked customers in queue. 2. Online check-in while waiting in queue did not work as the online form asked for Italian National Insurance Number as mandatory field. I am dual citizen and I have an Italian National Insurance Number but did not have it with me and did not remember it by heart, so online check-in did not work 3. Check-in included a paper form to be filled in by hand with my main details, when all the relevant details had been already provided at the time of the booking with Auto Euope 4. At checkout no Viaggiare staff was present at car park and in the Viaggiare office either (office was closed and locked despite the checkout being during the working hours of the office). I dropped the key in an hidden postbox which had a sign stating that in case of key dropping the driver had the responsibility to take pictures and videos of the car and the dashboard (for petrol) and send them via email. This was never advised at checkin and the car park is a 10mins walk from the office (with bags and everything) under the sun. Combined with upcoming flight it is deemed not possible to do this. I therefore called a number displayed outside the office to be told that the staff was on lunch break (from the contract they knew I was going to check out at that time) and therefore the office was closed. They stated dropping the keys was at my own risk but given the upcoming flight and the fact all went ok during the rental we agreed it was ok to drop the keys and go. 5. One day after checkout I received an invoice of 25EUR covering a cleaning fee because the car had "sand" in places. The rental location is a seaside resort - how is the user meant to hoover the sand off the car while on holiday? There is a larger cleaning fee for waste left in the car and proper dirt, but a bit of sand is really part of a "wear and tear" approach during the rental. Google and Tripadvisor reviews of Viaggare have almost every customer complaining about this 25EUR post rental cleaning fee. It feels a simple default extra charge for everyone, when Viaggiare would surely hoover the car for the next customer anyway. "
Value for Money: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 3 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by PAUL SIMON - 03 June 2024
" very good "
" very fast and efficient friendly helpful staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by CAROLINE - 29 April 2024
" Pick up is at a petrol station outside the airport. Recent cars have had damage do check in pick up and take photos. They seem to record the tiniest of marks "
" We do not like the pick up and drop off location. It's outside the airport at a petrol station and is a tricky walk with suitcases and the weather when hot or raining. They used to be situated on the airport site "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 3 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by LILIANA - 25 April 2024
" There was no one at the desk in Pescara so we had to wait 20min Otherwise good service "
" No fuss, good people We had to wait 20min for someone to appear at the desk in Pescara otherwise good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ERIC - 12 April 2024
" Excellent "
" Great service on collection and return. Very economical car. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by DESMOND - 23 March 2024
" Poor, poor, poor "
" Always out to charge you extras. Always come up with rules that are buried so deep in the small print you just Always have to pay extra. Cars always have something go wrong with them like lights don't work properly or tyres never set to right pressure etc etc. Always give you a smaller than booked car also. "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by PHILLIP - 16 March 2024
" All good "
" Good service and nice clean car "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by PHILIP - 05 February 2024
" Competitive rates "
" No fuss as always "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 7 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by ROBERTO - 25 November 2023
" Easy process "
" Professional & quick process "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by JENNIFER - 20 November 2023
" You have organised your part of the contract satisfactorily but I don't think S by Car are as organised as you. "
" The first car supplied was faulty and broke down after 5 days. I reported the fact immediately that it did not feel right. If my family who speak Italian were not there to assist I would have had a lot of difficulty. However, we had to organise the pick up truck, and then get ourselves to the airport to pick up a replacement which is poor service. I think it should have been delivered to the garage where we left the broken car. Poor customer service. Quality of replacement car was Ok but not as good as previous rentals with Sicily by Car 4 and 5 years ago. "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by DARREN - 06 November 2023
" Not happy "
" There was no one at office on car collection, had to make a phone call to request assistance. The car had a lot of damage but noons there to advise. Took pictures. On return the office was again closed so keys left at drop box. We have been charged a cleaning fee? This was not requested or advised. The fee was charged on collection date? The car was not returned dirty? "
Value for Money: 1 Efficiency of Counter Staff: 3 Expediency of Drop-off: 1 Condition of the Vehicle: 2
PESCARA, IT - Reviewed by GIANLUCA - 30 October 2023
" Everything worked well. "
" Everything was straightforward. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by SIMON - 22 October 2023
" Car provided was amazing and the ease off pick up and drop off was a breeze. Located in Pescara airport and about a minute walk to pick the car up. I would happily recommend and will use Europcar again. "
" Excellent experience- Easy pick up and drop off - "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANDERS - 20 October 2023
" Perfect "
" All good. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by NEVILLE - 16 October 2023
" Quick efficient and friendly Car clean and tidy "
" Even though late flight and pick up not until 2345 staff member was helpful and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by RAYMOND CATTERMOLE - 09 October 2023
" TERRIBLE EXPERIENCE. "
" We had an emergency when returning the vehicle outside opening hours at about 06:00. I left my paspport and bank cards in the car and could not retrieved them after I posted the keys in Avis letterbox. THERE WAS NO EMERGENCY NUMBER FOR ANY DUTY STAFF NEAR THE OFFICE. POOR SERVICE FROM AVIS. I MISSED MY FLIGHT. ALSO THE CHARGES FOR THE VEHICLE WERE EXCESSIVE, WITN SOME CHARGES NOT CHARGED BY YOUR COMPETITORS. I WILL NEVER USE AVIS AGAIN. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DOMENICO - 08 October 2023
" The car was under half tank full and was asked to refill it to half. The guy at reception was less than understanding "
" I was 2 hours later than stated time and was told that there would be an extra charge at pick up point "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by MARGARET - 02 October 2023
" I regularly use Autoeurope as never had any problems. I booked a small car as I needed a small car where I stay but was upgraded so unable to get car up the hill. "
" Great apart from warning light saying needed an oil change. Don't expect this from a hire car as should have been checked. Luckily didn't do much mileage but could have been a problem. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by OSEIAS - 28 September 2023
" very dissatisfied. I booked a 5-seater car and paid for it and they gave me a 4-seater while I was with 5 people. I had to take a friend in a taxi. I was very disappointed and felt extremely cheated.again... "
" very dissatisfied. I booked a 5-seater car and paid for it and they gave me a 4-seater while I was with 5 people. I had to take a friend in a taxi. I was very disappointed and felt extremely cheated. "
Value for Money: 9 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by MICHAEL - 09 September 2023
" Generally very pleased with the service that I received and would booked again "
" I found reception staff at he airport helpful and very professional "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MARK - 05 September 2023
" Absolutely no problems, and easy drop off service "
" Very efficient and friendly service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by JOSEPH - 03 September 2023
" A perfect car hire experience "
" Great experience, easy and transparent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by LEE - 29 July 2023
" Refunded me 9p of my £100 deposit! "
" Refunded me 9p of my £100 deposit! Shocking! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by BRIAN - 21 July 2023
" Good clear website, easy booking "
" Easy fast check-in/out "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANGELA - 06 July 2023
" Disappointed, when will you return my £500 bond money please? This is my only reason for not recommending you. "
" Very unfair not returning bond money immediately "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANTHONY - 23 June 2023
" Auto Europe are and have always been a solid outfit! "
" Overall a good experience, friendly staff & helpful with no hard sell for any extras. Only petrol cars, no diesel engine options available, we covered a lot of km's which became expensive over the 3 week period (Fiat 500L). "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by PETER - 17 May 2023
" Easy to book "
" Quick pick up, easy drop off, good car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DARREN - 02 May 2023
" Easy and straight forward car rental. First of many at this airport. "
" Pick and drop off very straight forward. There were several additional marks/scrapes on the car on collection. I took photos of these, however no problem on drop off, explained to staff on counter on key drop, who said no issues. All in all good experience and will use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by PHIL - 23 March 2023
" Overall an excellent hire experience "
" An excellent hire experience "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MICHELLE - 24 February 2023
" Our hire car was cancelled, the member of staff couldn't have cared less or been any less helpful if he tried. I never complain about any service but this experience was terrible and could have ruined our whole visit, given that we were staying 2 hours drive away from the airport. Luckily the staff member at Hertz who was in the box next door was extremely helpful and despite the cost being higher than what we paid with you, we will use them every time possible in future. Ps, I'm still awaiting my £90 refund "
" No problem with Avis, just auto Europe. My only issue is that my refund hasn't yet been sent. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by KAROLINA - 29 October 2022
" great "
" very efficient pick up and drop off. we spotted some damage on the car that wasn't listed and the staff upgraded the car info but it wasn't even questioned at drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by THOMAS - 23 October 2022
" See above - cost is excessive. "
" Car hire at Pescara airport has become overly expensive. It's cheaper in Rome, Milan and Turin for similar periods of hire. Unjustifiable at Pescara. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by THOMAS - 23 October 2022
" See above - cost is excessive. "
" Car hire at Pescara airport has become overly expensive. It's cheaper in Rome, Milan and Turin for similar periods of hire. Unjustifiable at Pescara. "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PETER - 29 September 2022
" No problems, quick and efficient. "
" No problem.Telephone number at the pick up desk to call and agent arrived about 3 or 4 minutes after the call. Rental agreement was completed quickly and we were on our way in probaby 15 minutes. Could not wish for more "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANTHONY - 26 May 2022
" Using for as long as I can remember....simply the best! A great easy to use service with no problems, Auto Europe have picked up from where we left off....keep those cars competitive!! Many thanks. "
" Excellent experience, friendly, professional with no hard sell and no pressures. Many thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ANTHONY - 19 May 2022
" Overall very good-If my Italian was half decent I'm sure I'd understand the bits I struggled with Very happy with the overall experience "
" Very good overall Only (slight) issue is being presented with documents to sign in Italian (Not translated) at 23:00 and not really understanding what you're signing. However, good car, excellent drop off service Will use again "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by ERIC - 07 May 2022
" Rarely give 10 or max marks as I believe that if you are in a customer supply business then there should always be the endeavour to give an even better service. "
" Since the start of COVID and now with restrictions easing the cost of car hire does seem very high.Collection was very good. Car was in good condition. A very nice vehicle to drive. Only down side was representative would not check the car and give me a final bill. I returned the vehicle with a full tank and no damage caused by me. In the past I have been accused of late return, damage that if there was any, had not been done by me. Friends have been charged for fuel when in fact like me they returned with a full tank. I do have another booking with Sciley by car hire and hope that shortly I see the return of the money charged in advance with no deductions. I have used Sciley by car before and have been pleased with the service, including the checking of the vehicle on return. Really hope that they can do this check in the future for me and others as it really does put people at ease, and would also increase my likely hood of giving a higher score to the questions you ask. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PAUL - 06 April 2022
" Have never had a problem with Auto Europe even when cancelling a reservation. "
" First car provided had to be returned after two days, replacement car and process good although language a bit of a problem along with contacting the airport desk. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by LOUISE - 24 February 2022
" Happy in general with AutoEurope but Sicily by car are not my favourite at the moment "
" The integrated sat nav didn't work on collecting the car. The car had a usbc socket and I didn't have a suitable cable. Nobody at the pick up station was available to help me. I got lost driving to my destination. The following day I googled how to reset the satvav. Not happy with this service as a lone female at night. "
Value for Money: 8 Efficiency of Counter Staff: 5 Expediency of Drop-off: 8 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by KEVIN - 17 February 2022
" You will be getting a number of vehicle requests for mid May "
" Very slow staff and queue buitl up. Not sure what the hold ups were for as I went through quick enough. Car was not their own car but from another hirecare company. Not really what I requested as it should have been an estate not a large cabin/small boot SUV "
Value for Money: 8 Efficiency of Counter Staff: 3 Expediency of Drop-off: 9 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by MICHAEL - 17 November 2021
" Excellent servuce "
" A good price and good vehicle "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DARREN - 27 October 2021
" Good "
" Friendly staff and online check in speeds things up "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by TANYA - 03 March 2021
" Perfect, thanks "
" The guys are always there for you and keen to help out where possible. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by KAREN - 14 September 2020
" I had a very bad experience as described above. I would like this matter to be taken up further with Europcar. Thank you. My likelihood of a referral largely depends on the outcome of my complaint. Thank you. "
" I have filed a complaint about the customer service at Europcar in Pescara, Italy, which was extremely unpleasant, hostile, and I was charged Euro 102 for a few minor scratches on the back left hub, both less than and inch long and which will not take the regulated 1 day to repair (buff in this case) and which should be considered normal wear and tear. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MIRELA - 03 August 2020
" Really easy to book, I just booked again. Excellent! "
" Excellent service! Already booked it again! Thank you very much! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MARK - 02 August 2020
" 00000000000000000000000000000000 "
" 00000000000000000000000000 "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by CRAIG - 01 August 2020
" They are the best "
" Outstanding "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by STEPHEN - 17 March 2020
" As above "
" All good, only number of scratches on vehicle when collected marks them down. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by RICHARD - 05 March 2020
" Very pleasant experience "
" All very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GEORGE - 03 March 2020
" Car not ready on arrival, no problem would come back in half hour, waited for panda only to be given 3 door Fiat 500. Young man at the office though tries to be very helpful. "
" I booked a Fiat panda 4 door, only to be given a Fiat 500 3 door. As we had our granddaughter with us would have been a lot easier with a 4 door. "
Value for Money: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by ANDREA - 26 February 2020
" Good experience, highly rcommended "
" Vehicle was pretty damaged but overall conditions were ok. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by THOMAS - 20 February 2020
" We've used AutoEurope for many years and always found them highly efficient and organised, not to mention very competitive on price. "
" Excellent service at collection and return, and a brand new car with only 69kms on the clock. Many thanks. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MICHAEL - 20 February 2020
" Easy to use and delivers what is promised. "
" Quite a long check in procedure. "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 5 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by MARK - 11 February 2020
" simple easy system and good value "
" simple easy system and good value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by STELLA - 03 February 2020
" Thankful we have full insurance, but now I'm required to manage the claim and dispute. Which is effort I was not expecting "
" Hi, the challenge we have is that on returning the car we have been charged for damage to the front bumper. This is despite the fact that rental documents states that there is damage to the front bumper. We have charged for a scratch greater than 200mm, I have a picture and it's smaller than my thumb. It appears that Avis are trying to make money from damage to the car. As stated the car had damage in a number of areas, all stated in the agreement. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 1 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by GEORGE - 30 January 2020
" Nice young man, good service. "
" Polite service, no problems. Better than having to go to the airport. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by SANDRA - 28 January 2020
" Would definately recommend Auto Europe excellent value and easy booking. "
" Such an easy and fast pick up, it certainly helped doing everything on line before hand. Lively vehicle such a stress free way to hire a car. Will be using Sicily again "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by CRAIG - 21 January 2020
" Excellent "
" Excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by KEITH - 10 January 2020
" Use this company regularly. Good cars and competitive prices. "
" Good price, and good car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by RAFAEL - 30 December 2019
" Very but very much non satisfied! Very bad experience about your behaviour toward a client!!!! "
" I forgot my Drive license, this is my mistake and my fault. I call by phone to you to see if you can reimburse some of my payment since I couldn't take the car and you refuse to reimburse anything at all. To whom goes this money that paid? How do you think that I feel and react about this? "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by LORENZO - 29 November 2019
" Should place a smoking ban on all hires ! "
" Car stunk of smoke and was not cleaned upon collection. Also had more cosmetic damages than those indicated on the form. So had to spend time upon collection to photograph all various scratches to the bodywork. Was told not to report that on the day but upon returning the car . "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by DAVID - 28 November 2019
" Easy "
" Great, car could have been a little bit cleaner. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by NEIL - 06 November 2019
" Ok "
" Ok "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by ALVARO - 30 October 2019
" Easy, simple, good value "
" Usual Pescara experience "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by DAVID - 28 October 2019
" Decent "
" Was good this time "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by ANTONIO MARIO - 22 October 2019
" all good overall. "
" i had no problem, i did request if they could give me a diesal car, and the young lady said they only had a fiat panda which i accepted, but when i went to collect the car it was a petrol. this was the only downside. still happy in general. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by MICHAEL - 16 October 2019
" Generally easy to use "
" The car had been damaged by hail in July but the damage was not noted on the agreement. "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by GEORGE - 12 October 2019
" Great car great service "
" Great service no messing "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by THOMAS - 10 October 2019
" Efficient and polite service, without delays at either pick up or drop off. "
" Have used this provider many times in recent years and have never experienced any difficulty. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by DAVID - 26 September 2019
" OK "
" A bit slow at the counter but OK. Car wasn't cleaned outside. Some marks weren't highlighted on paperwork so had to take pictures as safeguard. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by MICHAEL - 23 September 2019
" Easy website to use. "
" Quite slow at check in "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by ANDERS - 22 September 2019
" N/A "
" Car had no windscreen washer liquid. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by STUART - 19 September 2019
" I did not realise AutoEurope are agents rather than gives a. I will endeavour to go direct to Hertz or Thrifty next time. "
" Overall acceptable. The car was fairly new notwithstanding having sustained various levels of minor damage. Fuel gauge registered full however it had obviously been driven for around 80 kilometres since having been refueled. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by SANDRA - 08 September 2019
" Very helpful lady on phone with auto europe "
" We arrived on delayed flight from Frankfurt Hahn. We spoke to Matteo. He informed us late fee is 70 euros. But if you come back tomorrow you can have car without 70 euro charge late fee. We came back next day and new assistant told us they had cancelled our car hire!!! We were misinformed. We had no car. We had to phone yourselves who told us that you hadn't cancelled car but car by Scilily had! You got us another car with budget immediately and said it could be done for £30 cancellation fee which we accepted. There was another couple of ladies from Belgium told the same story. They had come back the next day for their car and theirs was cancelled as well. They rebooted with budget. Overall shocking treatment. Can you please put complaint into car by Scilily and report back feedback to me "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by STEPHEN - 07 September 2019
" Easy to bok with AutoEurope. Straight forward and competitive. My go-to website for car hire anywhere in Europe. "
" Herz at Pescara Airport give excellent service, good cars and are always willing to help. I always try to use them as a first choice. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MICHAEL - 27 August 2019
" None "
" The only issue I had was having to drop the keys and paperwork back to the desk and there being a long queue of people picking up. I had to wait and needed to book cases in for the flight. Normally they have a staff member in the car park where the car is dropped off "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GEORGE - 27 August 2019
" Good service. No problems collecting or returning. "
" Excellent service only niggle is I thought Fiat 500X would at least had parking sensors. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by LUCA - 03 July 2019
" Car was given with flat tyre, no windscreen water and after 90Km the service light came up. car was extreamly dirty inside "
" Car was given with flat tyre, no windscreen water and after 90Km the service light came up. car was extreamly dirty inside "
Value for Money: 3 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by JAMES - 18 June 2019
" automatically insured "
" no problem "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by PETER - 14 June 2019
" AutoEurope absolutely excellent , Budget - Overall good service just a bit frustrating at the arrival counter. Probaly Budget business processes could be streamlined /enhanced "
" Very slow opeator at the arrival counter to collect the car but just about acceptable. He seemed to have to retype every detail from the voucher, perhaps straight through processing could be used based on the data gathered from the on-line booking. "
Value for Money: 9 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MARTIN - 16 May 2019
" Nice car, friendly staff. "
" Smooth transaction and easy return. Would use again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by TIMOTHY - 14 May 2019
" Swift and painless "
" Friendly, quick process, no problems taking car back. All good! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by COLIN - 09 May 2019
" No complaints about Auto Europe but this will change if I get charged for the items I clearly said I did not want "
" I was asked if I needed insurance to cover excess and if I wanted to pre pay for fuel. I said no to both (this was witnessed by my wife). The member of staff put the documents in a folder and I never thought any more about it, I looked at the document after I handed the car back and was surprised to see it included charges for both items. I filled the tank at the airport and I will be making a serious complaint if I am charged, maybe it's just the way the document is produced but it does show I have a large amount to pay. "
Value for Money: 10 Efficiency of Counter Staff: 1 Expediency of Drop-off: 5 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAVID - 16 April 2019
" Good "
" Paperwork not great and car not checked in "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by THOMAS - 23 March 2019
" Always very attentive and offer good prices. "
" I was surprised to see a debit of €3.50 on my credit card following return of the vehicle. This w as not notified to me and I'm none the wiser as to why it was taken. Is it another hidden Admin charge? "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by JOHN - 09 March 2019
" Really good Very quick on desk, English speaking nice chap "
" First class would you again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by LOUISE - 27 February 2019
" as above just careless and lazy car was ok though "
" There was confusion about where the keys were. The counter staff said they were with the man in the car park, but they weren't. Had to wait for 15 minutes while someone found them. The windscreen washer had no water in it at pick-up. Car wasn't cleaned and previous customer documents found in glove compartment. All a bit annoying tbh. "
Value for Money: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by THOMAS - 21 February 2019
" I always use Auto Europe and hire 6/7 times in a year. Prices are usually very good; however, quality of vehicles is variable. "
" Very large company; each customer is merely a 'voucher' to be implemented. Car is rough condition on the exterior, though clean on the outside; previous users had smoked in the vehicle, in spite of 'no smoking' sticker. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by MARK - 14 February 2019
" works well "
" nice staff very easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by MARK - 25 January 2019
" Very simple, easy to use for the most part but I have to enter my details every time and we book every few weeks so it would be good if I could bypass this issue. "
" We always use them, around once a month or more. Great team of guys who are always very helpful. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by KAREN - 22 January 2019
" But counter staff were lovely efficient and quick "
" Car was ok but there was a few marks on it the wheel also the upholstery which is not a problem.. but in Italy they are renowned for blaming wrong person we took pictures to verify it wasn't us as was told the car was new "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by CRAIG - 22 January 2019
" Excellent service as always!! "
" Excellent service as always!! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by TIZIANO - 20 January 2019
" The website is very simple and efficient. "
" Good service and price but some problems about the snow chains. In Italy, if didn't have the snow chains a board you risk a penalty. Please provide all your car with the snow chains or the termic tyres. The customer don't need ask the snow chains but the Europe Union forced you to respect the rules. Avis for few euros more,don't play with the lives. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 6
PESCARA, IT - Reviewed by PETER - 19 January 2019
" Great value car hire Drop off was a bit slow Otherwise recommend "
" Good value car hire "
Value for Money: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by NICOLA - 17 January 2019
" Very good cost/benefit ratio "
" Great. Only thing: there were some unreported scratches on the car, which I didn't see at pick up. I was worried to be charged even if I didn't make them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by LOUISE - 09 January 2019
" Excellent service as we've come to expect!! "
" Very pleased with whole experience. Only comment is that the car was slightly underpowered but that wasn't anybody's fault. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by THOMAS - 13 December 2018
" We always use Auto Europe and have found their car hire provision to be consistently good value and excellent service. "
" Excellent service and very helpful staff. However, why was the vehicle provided through Avis? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by DERRICK - 04 December 2018
" See above. The car hire was easy to book on line. "
" The car was a Dacia Sandero which was noisy and felt like a diesel. The gearbox was clunky. I suppose it's a cheap car so you get what you pay for. An Italian car would have been better. Otherwise there were no major problems apart from the office in Pescara airport not opening until 9:00am. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by KENNETH - 27 November 2018
" We take around 6 car hires a year from Abruzzo airport and usually book through Auto Europe. Normally there are no issues but often the cars are not valeted well and often damaged. The Twingo had done around 12,500 kMs. "
" 1. I specifically ordered a Fiat Panda but received a Renault Twingo 2. The inside windows were dirty and with a low sun was tricky until we got some glass cleaner. 3. The car was sold during our hire and had to be changed which caused a nuisance. 4. Exorbitant cost for second driver "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by DEREK - 20 November 2018
" We think that Sicily by car are the best of the rental companies we have used. "
" We tend to use Sicily by Car as they are consistently good on price and the staff are really helpful and efficient. All the cars we have hired, and there must have been more than 20, have been well presented. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by TIMOTHY - 08 November 2018
" OK Good value for money "
" Efficient Car was clean Wash tank for wipers was empty? "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by SUZANNE - 08 November 2018
" none "
" There was no screen wash in the car and I only noticed this once I had set off from the airport so this caused me considerable problems with a dirty windscreen and visibility, especially when it was dark when I collected the car. I would no doubt have been liable for any accident which may have occurred due to the lack of screen wash and I found this quite annoying. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 5
PESCARA, IT - Reviewed by CHRISTINE - 01 November 2018
" I was very satisfied with the service "
" A very easy good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GIOVANNI - 30 October 2018
" all ok "
" very nice thank you "
Value for Money: 9 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by JOHN - 30 October 2018
" Staff were friendly and gave a great service "
" Just rented car from Avis in Pescara Airport and everything went very smoothly. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by PETER - 26 October 2018
" NOT RESOLVE AS YET. HOPEFULLY YOU'LL REPLY TO THIS RESPONSE, AND FOLLOW IT UP "
" MAGGIORE HAVE CHARGED ME ANOTHER 36.94 EUROS FOR THIS HIRE, ALTHOUGH THE PRICE I PAID AUTOEUROPE INCLUDED EVERYTHING I NEEDED. THE CAR WAS RETURNED WITH A FULL TANL. (ON PICK UP THE CAR WAS DIRTY BOTH INSIDE AND OUT) THE WORST HIRE EXPERIENCE I HAVE ENCOUNTERED. I SHALL BE PURSUING THIS UNTIL I HAVE MY 36.94 EUROS RETURNED. SURELY AN INEFFICIENT/ INCOMPETENT BLIP ON MAGGIORE'S BEHALF "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by THOMAS - 13 October 2018
" We have used Auto Europe for over 8 years and have always been highly satisfied with service provided, including value and vehicles. We will continue using Auto Europe. "
" Counter staff member was excellent. He handled the collection and return speedily and in a very friendly manner. Vehicle had 48k KLM's on clock and it showed. It required a service when I returned it; in addition, it had damage to the front, including bumper, wheel arch and wheel rim, and to the rear, including boot lid and bumper. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
PESCARA, IT - Reviewed by MARK - 12 October 2018
" Simple and quick "
" Easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAVID - 04 October 2018
" Mm "
" All very good. Quicker at desk than others we use in pescara. I would prefer to get a signature though when the vehicle is returned. Also the other companies 'block' the excess amount on the credit card but Maggiore actually took the money so we are waiting for a refund. That's the reason I didn't score 9 on all points.... "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by ANTHONY - 12 September 2018
" If you are familiar with the way things work it is straight forward. But if it is your first time the service is unhelpful. "
" Booked on line in uk. I do not understand why when I get to Italy I am asked what insurance I require. The staff speak no english and I speak no italian..so I was left wondering if I was covered.That is poor service as by comfirming the booking we have agreed what was required. "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
PESCARA, IT - Reviewed by JAMES - 11 September 2018
" Pleasant staff "
" Pleasant staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by EDWARD - 29 August 2018
" Easy booking and great price "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAMIEN - 24 July 2018
" The car was not ready at the time booked and I had to wait a considerable time for my vehicle. This is not the first time that this has happened at Pescara. The car was then dropped off outside in the private car park where a ticket system applied. I was given a ticket but when I tried to exit the ticket had expired and I had all sorts of arguments to get through the barrier. The car was filthy with dents and bumps all over and even the gear stick cover had come loose but had not been sorted out. The whole experience in Pescara is always the same with incompetent staff who couldn't care less about customer service or customer satisfaction. Today I have noticed an unauthorised charge on my credit card. So now I must begin the whole process of investigating this again. I had similar issues last year with charges. It is well known that the car rental companies in Italy will try everything to get extra charges from the customers usually by trying to sell extra insurance. Please investigate this matter further and update me. Thank you. "
" The car was not ready at the time booked and I had to wait a considerable time for my vehicle. This is not the first time that this has happened at Pescara. The car was then dropped off outside in the private car park where a ticket system applied. I was given a ticket but when I tried to exit the ticket had expired and I had all sorts of arguments to get through the barrier. The car was filthy with dents and bumps all over and even the gear stick cover had come loose but had not been sorted out. The whole experience in Pescara is always the same with incompetent staff who couldn't care less about customer service or customer satisfaction. Today I have noticed an unauthorised charge on my credit card. So now I must begin the whole process of investigating this again. I had similar issues last year with charges. It is well known that the car rental companies in Italy will try everything to get extra charges from the customers usually by trying to sell extra insurance. Please investigate this matter further and update me. Thank you. "
Value for Money: 7 Efficiency of Counter Staff: 1 Expediency of Drop-off: 4 Condition of the Vehicle: 1
PESCARA, IT - Reviewed by ROGER - 17 July 2018
" All good would certainly use again. "
" Very easy and relaxed pick up and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAVID - 16 July 2018
" booking through auto europe was easy, delay getting the car at Pescara which is frsutrating. Price was OK, drop off very easy as the employee met us in the car park. Car was good. Only had 7/8 tank fuel which was an extra cost to us as we returned it full. "
" another long wait at their booth. They are by far the slowest in Pescara airport to process the paperwork - always! "
Value for Money: 7 Efficiency of Counter Staff: 4 Expediency of Drop-off: 10 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by ZOPITO - 07 July 2018
" Paulo the representative from LOCAUTO was excellent and made the process stress free. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GREGORY - 02 July 2018
" Always get the service we've requested. Always helpful staff if you have to contact about the hire agreement "
" The staff at Pescara airport are friendly and helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAVID - 26 June 2018
" Very good "
" Very good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by GARY - 21 June 2018
" all good "
" I use Sicily by Car regularly and they are consistantly good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by KENNETH - 20 June 2018
" See above comments. "
" When we took the car we were told that there was no damage and we accepted this. When we took the car back, having had no collisions known, they scutanised the car and pointed out a very minor mark on the bumper and insinuated that it was our doing. As far as I can see any minor issue such as this is covered by the standard insurance anyway. The other thing is that we have been charged twice for the hire on our debit card and are now trying to recover the money, which is not good. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by ALAN - 18 May 2018
" A smooth and pleasant trip with no problems,the car was exactly what I had ordered (the first time I had received what I ordered) and the young lady at the counter was very pleasant. So overall very good "
" I have used sicily by car on many occasions,early on they were a little bit suspect but over the years they have improved greatly and this car was the best i have had so far and everything went very smoothly this trip so we were very happy "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
PESCARA, IT - Reviewed by JOY - 15 May 2018
" Quality service "
" Excellent value "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
PESCARA, IT - Reviewed by DAVID - 02 July 2015
" I own a little holiday home and therefore am in Italy often for 3-4 days at a time. The hire process is fast and painless, but there is no discount or loyalty card for frequent users. "
" The cars are new, clean inside and out so no complaints there, but the two times I have used this company the petrol gauge said full but within 2-3 miles one bar had gone. The company policy requires you to completely fill the tank and so I have ended up paying for other peoples petrol which was quite annoying. "
PESCARA, IT - Reviewed by CARLOS - 30 June 2015
PESCARA, IT - Reviewed by JACK - 24 June 2015
PESCARA, IT - Reviewed by GIUSEPPE - 13 June 2015
PESCARA, IT - Reviewed by PETER - 25 May 2015
" Simple to use website. Competitive prices. "
" Very pleasant and helpful staff with good English. "
PESCARA, IT - Reviewed by GRAHAM - 07 December 2014
" The Peugot 2008 Diesel I was given as a compact car was superb for comfort and fuel consumption. This was the first time in three years of hiring cars in Italy that I have been offered snow chains despite this being obligatory during winter months. Well done to the lady at your Pescara office "
" see above "
PESCARA, IT - Reviewed by STEPHEN - 09 November 2014
" Auto Europe are fine and I have used them a lot. "
" Car was rather dirty inside. High milage. Check in procedure at Pescara Airport was unsatisfactory. Keys were taken from me by a man in the (unlit) car park who refused to sign off the car and told me to 'go to the office'. Not a good practise - I had to just trust he was from Thrifty. I would not use Thrifty (aka Dollar, aka Sicily by Car, aka Auto Europa) again - even of they were the cheapest. Prefer Avis "
PESCARA, IT - Reviewed by NORMAN - 10 August 2014
" We had booked a compact car but they wanted to give us a fiat 500 I protested and in the end they gave us a Volkswagen polo and upgrade to diesel and automatic which we where very pleased with "
" As above "
PESCARA, IT - Reviewed by SALVATORE - 22 June 2014
" Everything was absolutely perfect. No extra charge, no problems at all with booking. "
" Quickly service...the lady at the desk was really professional and helpful. "
PESCARA, IT - Reviewed by STUART - 12 June 2014
" This was the best hire car I have had in Europe, period. The only better car was in the USA and only because it was a large Buick and like the Fiat I am reviewing, almost new. If I had any criticism it would be the colour black which is not goodin higher temperatures and the engine size was low for a car carrying four adults, especially on steep urban hills. But I would definately use Auto Europe again. "
" I have no adverse comments for this company and refer you to the comments above. "
PESCARA, IT - Reviewed by DAVID - 03 April 2014
" New car, good rental. "
PESCARA, IT - Reviewed by PAUL - 26 March 2014
" The only suggestion is to emphasize the need for insurance. We purchased insurance upon pick up of the car plus gave a deposit. In total this was a big amount to give . Other than this our experience was excellent. Loved the fiat car . "
PESCARA, IT - Reviewed by ANTONIO - 20 February 2014
" When I booked the Operator was very pleasant and professional. "
" No problems encountered. "
PESCARA, IT - Reviewed by DEREK - 19 January 2014
" The usual good service with no problems "
" Good clean car. Automatic gear box but ordered an manual. However not a problem "
PESCARA, IT - Reviewed by ALESSIO - 28 December 2013
" By far the best comparison website in the world. Easy to use, always finds solutions even at challenging times, VERY friendly and efficient staff if phone contact needed. Simply wonderful. "
PESCARA, IT - Reviewed by VICTORIA - 14 November 2013
" The car had a scratch but i really enjoyed it. Thrifty were very nice to deal with. "
" Nice Fiat Panda which was nippy and good fun, although the tank was delivered more than half empty - a bit different to the usual full tank deal. It was fine to deliver it back empty although I doubt that ever happens. "
PESCARA, IT - Reviewed by GLYNNE - 10 February 2013
" Auto Europe provides excellent Car Hire "
" Excellent Car Hire would recommend highly Also the full insurance package was good "
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