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REUS CAR HIRE REVIEWS
Car hire reviews in Reus
Famed for its high quality vermouth wine, Reus is an extremely picturesque town located 65 miles south-west of Barcelona. Nestling inland a short drive from the Mediterranean coast, it's a relaxed place where you can enjoy a cool drink or delicious al fresco meal in one of the many shaded town squares. The town's most essential tourist attractions include the Gaudí Centre (the great architect was born and bred in Reus), Casa Navàs (one of the best examples of Modernism in Europe) and the excellent Museum of Reus. The town is very well situated for visitors looking to explore the enchanting Costa Daurada region, an area renowned for its great climate and glorious beaches. Besides the magnificent city of Barcelona situated within easy striking distance, visitors to Reus can visit the lovely seaside town of Tarragona just seven miles away. With a car hire in Reus you'll also be able to explore the nearby Costa Daurada mountains, a land of wineries, pretty villages and scenic landscapes.
With its state-of-the-art search engine, Auto Europe will certainly be able to get you the very best possible deal for your next trip to Reus in eastern Spain. It's a quick and seamless process; you just select your dates, vehicle type and preferred supplier before confirming your pick-up in either a convenient downtown location or from Reus Airport a few miles away. Auto Europe currently has more than 28,000 pick-up and drop-off points available in over 190 destinations worldwide, meaning that we are the best company to get you to where you want to go on the beautiful Costa Daurada. By collaborating with all the top global and local car hire suppliers, we can offer the widest range of cars, and no one can beat us on price! Keep scrolling down to see the ratings and comments posted by some of Auto Europe's previous customers in our Reus car hire reviews section below.
AUTO EUROPE REUS, SPAIN Car Rental Reviews
Average Rating for Auto Europe Reus:
REUS, ES - Reviewed by ANDREW - 18 September 2025
" The process of booking was fine. Maybe more warning of extra insurance charges "
" The initial price to book the car was very reasonable. But once in Reus we felt bullied into buy extra insurance which cost more than the car hire. There was a lot of scare tactics about possible liability up to £3000. There was also only one poor girl on the desk and a long queue of frustrated people behind us making us feel pressure to be quick. When we arrived at the car - no one was there with us to confirm some already existing damage on the car (we took photos to protect ourselves from being blamed). When we returned again no one checked the car to confirm we had returned it in the condition we took it. So whilst this made for a very quick drop, it is disconcerting that we could be blamed for this damage. We do not often hire cars - so maybe our naivety did not help. We knew we needed a credit card to secure a refundable deposit - but had not been expecting a hard sell for extra insurance too. So whilst the staff were polite and the car served the purpose we needed it for. Over all we felt a little ripped off by the process. "
Value for Money: 1 Efficiency of Counter Staff: 7 Expediency of Drop-off: 8 Condition of the Vehicle: 7
REUS, ES - Reviewed by GARY - 16 September 2025
" Excellent pick up Office closed on drop off left keys in drop box feel office should open earlier "
" Excellent reception staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by WAI TUEN EAGLE - 30 July 2025
" It is advised to purchase addition car rental insurance from other insurance company (like cover4rental.com) to cover addition insurance that standard insurance not covered. If not, the car rental company will offer you very high rate cost of additional coverage. "
" Smooth "
Value for Money: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
REUS, ES - Reviewed by ANDREW - 07 June 2025
" Aa "
" Aa "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by RALPH - 15 May 2022
" I have used Gold Car in the past,never had a problem with pick up and drop off. "
" Arrived a bit early to pick up car,but no problems. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by PETER - 13 November 2018
" The full insurance provided by auto europe makes for a fast counter service "
" very efficient fast service "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
REUS, ES - Reviewed by ANDREW - 29 October 2018
" All went as planned and very reasonable on cost "
" Excellent service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by MICHAEL - 23 October 2018
" I recently hired a car with Alamo in Florida. All paperwork was completed before I left home so on arrival at Alamo desk I only had to use an ATM to collect my car. Took less than 3 minutes to get car at airport. Much better service than in Europe. "
" Picking up car was okay. Found additional scratches on the car but I returned to the desk and they were added to the damage form. On returning the car had to wait in long queue to hand over keys then was told I didn't need too wait but no sign or box to leave keys in. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 5 Condition of the Vehicle: 9
REUS, ES - Reviewed by ANGUS - 23 October 2018
" Awful, bully tactics and no back up on a Saturday when lots of people are travelling. Car not checked on return so no way of knowing what issues they are likely to come up with. "
" When collecting car we were given a really hard sell to take out extra insurance for approx €200. Salesman not happy when we refused and parting comment was that on our heads be it as "we werent insured properly" Not using GoldCar again and your clients should not have to go through this intimidation. Tried to call your customer services but office shut over weekend!! "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 8 Condition of the Vehicle: 8
REUS, ES - Reviewed by STEPHEN - 16 October 2018
" Easy booking great price "
" Easy pickup via shuttle bus "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by MICHAEL - 10 October 2018
" On this occasion very satisfied overall. "
" On this rental very prompt and friendly service at Reus. Past experience tells me the service is very dependent on which members of staff you come across. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by PETER - 09 October 2018
" As stated above the full insurance provided by autoeurope did not cover the 11 days of Senior Driving. I am 75 years of age and declared this at the time of booking. "
" I was surprised to find that I had to pay an extra 80.39 euros because of a SENIOR DV charge for 11 days. I was not alerted to this by autoeurope at the time of booking. "
Value for Money: 6 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by KUSSAI - 17 September 2018
" Robbery "
" Too many secret fees I got charged 30 euros for "special cleaning". Also wouldn't let me pay 1100 deposit through my debit card so I had to pay for insurance who pays for insurance on a rental ??? And when is it ever 120 euros for 4 days anyway because of the secret fees ended up paying about 330 euros for a fiesta all together for 4 days terrible terrible company. "
Value for Money: 2 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 8
REUS, ES - Reviewed by NIGEL - 14 September 2018
" car was damaged Tyre pressure sensor went off 5 mins into journey , then front headlight bulb warning . Obviously poorly serviced "
" Car was poorly prepared "
Value for Money: 5 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 3
REUS, ES - Reviewed by IAN - 01 September 2018
" Used a filter on your website for on airport suppliers only and was booked with an off airport supplier without my knowledge. Phone was not answered when I first contacted and then was answered by someone who couldn't understand me or me them! All this after I was charged a surcharge for on airport supplier! "
" Car was advertised as on airport, was actually a shuttle bus away. No answer when I tried to contact them by phone. Left in the dark about pick up. Car was ok but high mileage with lots of damage. "
Value for Money: 1 Efficiency of Counter Staff: 5 Expediency of Drop-off: 6 Condition of the Vehicle: 4
REUS, ES - Reviewed by MICHAEL - 25 August 2018
" No comment "
" Being told to pay another £200 insurance when you arrive or pay over £1200 deposit by credit card is something I have never had to do before. The queue at the collection point was horrendously slow. Then having to go out and sign for all (many many) scratches just added even more time on to the process. I would use anyone but Goldcar again. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 2
REUS, ES - Reviewed by DAVID - 18 August 2018
" All good. Car was upgraded. Fast, efficient service and a great price! "
" All good. Car was upgraded. Fast, efficient service and a great price! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by DARREN - 16 July 2018
" Good service "
" Good service it did what it said on the tin ! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
REUS, ES - Reviewed by DAVID - 21 June 2018
" Very dissatisfied. See above. "
" I was unable to collect the car at the relevant time and I was informed by yourselves that I could not collect the car at a later time or day. I am very dissatisfied with your service. I paid for the hire of the car for eight days and surely the car should have been available. For collection by me at any time during the booked period "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
REUS, ES - Reviewed by MEL - 17 June 2018
" Would highly recommend Firefly at Reus as a result of this booking. "
" A very pleasant and hassle free experience, very pleasant and helpful young man at collection and drop off. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by MICHAEL - 11 May 2018
" overall very good on this occasion, but I am still wary as of past experiences usually due to unpleasant hard sell to upgrade excess insurance, "
" On this occasion easy pleasant experience, short wait, pleasant staff member, no hard sell to upgrade, drop off was simply key drop off as office not open until 10.00am "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
REUS, ES - Reviewed by PETER - 09 May 2018
" Received a more expensive car without additional payment. "
" very courteous staff "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
REUS, ES - Reviewed by PETER - 01 May 2018
" See above re insurance - wasn't clear or one of the two companies hot truthfull? "
" Said my insurance wasn't good enough viavyour company. Spent another Euro 90 on insurance?? "
Value for Money: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
REUS, ES - Reviewed by TOBY - 10 June 2015
" Everyone who rented through firefly in front of me in the queue was incredibly dissatisfied with them. They were on the phone to auto Europe who it seemed would do nothing to help. You are a terrible company and I would never use you again. "
" Terrible car hire. Hidden extras which cost me an extra 100 euros. They had one member of staff who was very slow. I had to queue for an hour for my car even though there were only 5 people in front of me. The car was faulty and covered in damage. I'm disgusted with the service I received. "
REUS, ES - Reviewed by JANE - 02 November 2014
" Slow to process at point of collection it appears that they have to start from the beginning each time you collect as car which takes far too long otherwise we were very satisfied with the car and service "
" See above "
REUS, ES - Reviewed by KATHRYN - 29 September 2014
" They deliver what they promise "
" Very helpful and fair. No problems "
REUS, ES - Reviewed by KEITH - 25 August 2014
" Very easy, efficient and good value. I regularly use Auto Europe for car hire as I have always found them to be good value and reliable. "
" Seemed okay. Helpful on collection and return of the vehicle. Awaiting refund for unused fuel following return of vehicle. "
REUS, ES - Reviewed by TIMOTHY - 03 June 2014
" excellent service "
" perfect, took one look at my bags and upgraded the car for free. seamless service "
REUS, ES - Reviewed by PAUL - 25 October 2013
" Website very easy to book and gave me all the info needed "
" Car was slightly marked on collection but the paperwork did not show correct condition. No one around to verify but no further action taken so happy with service "
REUS, ES - Reviewed by BENNETT - 30 July 2013
" Very competitive and great service too. "
" Great service and friendly staff too "
REUS, ES - Reviewed by PAUL - 25 June 2013
" The end provider were very good and no problems obtaining car quickly and returning it. Would recommend again "
" Girl on the desk was very efficient and friendly when I arrived and the car was fine "
REUS, ES - Reviewed by ANTHONY - 20 June 2013
" Very competitive and excellant communication. "
" Thought the fuel cost was rather high when it came to the refund. I used less than half a tank of fuel but paid for more than half!!! Not sure why this was as I've not received any feedback. Apart from that the car was great value, sat nav was reasonable and the reception desk was very helpfull. "
REUS, ES - Reviewed by NANCY - 11 June 2013
" It seems like a good service although its not always clear which hire company to get the car from! "
" the car was slightly fault (the electrics didn't always work) and the back seats were stained badly with white Liquid "
REUS, ES - Reviewed by DOUGLAS - 10 June 2013
" Easy to use and good communications "
" Spoke good English. To our delight our car was upgraded without extra charge. "
REUS, ES - Reviewed by ANGELA - 27 February 2013
" Booking was straight forward and trouble free "
" The service was very good, the car was clean and waiting when we arrived at Reus. It had a few scrapes and a hud cap missing but these didn't cause us any problems. It was returned with about a quarter of tank of petrol. It was difficult to get it right down to the bare minimum "
REUS, ES - Reviewed by DAVID - 07 January 2013
" Easy to book plus good value "
" Everything went smoothly from Reus Airport. "
REUS, ES - Reviewed by CHRISTIAN - 26 June 2012
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