" Not a nice hire "
" My cars breaks were wearing thin. You could hear the breaks scrape every time you applied them. No great for driving in the mountains and made for a horrible hire. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 5
" Good as always "
" Not enough staff but otherwise very good "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" The booking process at Auto Europe's was easy to use. The price for Montenegro very competitive. "
" I was persuaded to return the car less than full. The man at the desk did not explain that you are buying a full tank of petrol, irrespective of how much is in the tank on return. This a bad deal. I was also charged a late opening fee, due to the Ryanair flight's late arrival, and despite being less than 10 minutes beyond the deadline. This is likely be a frequent occurrence. The office should make its closing time a little later. "
Value for Money: 8 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 10
" No possible refund for not even getting a service. "
" Car wasn't available since it was 2 hours after. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Good value for money and speedy service at airport "
" Quick and easy "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I would rather had a small meeting car as requested since montenegro is difficult to drive especially in small roads and towns "
" Not the cheapest but better safe than sorry . You need to clarify to clients what is NOT covered in insurance with or without excess .airport staff trying to push into extras like insurance ( they were not clear ) etc. The head office in tivat was exceptionally helpful and prompt "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good, better prices than booking direct! Will definitely use again if prices are cheaper again than elsewhere. "
" They provided an invalid green card but they quickly resolved the issue and provided one via email. If this had been valid then I would have said they were really efficient but just rated lower due to having queries at border and time taken to ensure it wouldn't be an issued leaving. Can be hard to locate staff to take car and drop off in car parks. I have used them before and usually a good company to hire with and minimal issues, would use Sixt again. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 10
" Whilst in no way the fault of Auto Europe you need to be aware of the above 2 scams being operated by SIXT airport staff at Podgorics airport and to take appropriate action as this currently reflects very poorly on your own customer reputation. "
" The SIXT staff at Podgorica airport are operating 2 separate scams with customers. 1. I had to fit the spare wheel due to a puncture which, on my return, SIXT have debited my credit card for @ €1200. 2. SIXT airport staff pressurise customers toreturn the car empty of fuel claiming they will refuel it cheaperthan if the customer returns the car with a full tank. However, hidden away inthe T&Cs is an additional €24 'handling charge'. Auto Europe need to be aware of these scma by the SIXT airport staff at Podgorica and take appropriate action. "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 6 Condition of the Vehicle: 8
" easy to use "
" staff were very helpful "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I was worried as have been ripped off in spain hiring cars but Sixt were very good and returned my holding fee within days "
" Very helpful and efficient "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Used you previously and never had any issues. "
" No issues with the car and drop off couldn't have been easier. Collection however was a very different experience! Long queue and only one counter position but worse than that was the fact that even though our flight was one hour late coming in the car was not ready and we had to wait 30mins for it after all the paperwork had been completed! Not great when you're tired having got up at 3am to get the flight! "
Value for Money: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" Easy and straightforward "
" The vehicle was a newer vehicle but there were a couple of dents on it From previous use. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Magnificent experience! "
" The service and professionalism of its agents is extraordinary! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" I am about to make a claim for reimbursement of £162.69. Depending on the outcome will determine any future review response "
" They have awful customer service "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
" Auto Europe only agent so no complaints but maybe Sixt not best company to be agent for. "
" Waited for over 90 minutes to get served and pick car up. On day 3 car had flat battery and wasted 3 hours to get resolved, returned 6 days ago still waiting for credit card to be credited with deposit money. Basically crap, but sure my comments will make little difference. "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 1
" Fine. Changed car rental period when our train journey was cancelled to to Serbian flood with no bother "
" Fine. Pleasant people on desk "