" Everything was easy from start to finish "
" Everything was easy from start to finish "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" staff were absolutely great. Replaced the car within 90 minutes, dropping it at our accommodation when the fanbelt went. The Jimny's are getting pretty battered and tired now but with the condition of the roads thats not surprising! Efficient at having the car ready as always, 15 mins from walking out of security to being in the car. really efficient adding extra drivers etc. Would 100% recommend! "
" staff were absolutely great. Replaced the car within 90 minutes, dropping it at our accommodation when the fanbelt went. The Jimny's are getting pretty battered and tired now but with the condition of the roads thats not surprising! Efficient at having the car ready as always, 15 mins from walking out of security to being in the car. really efficient adding extra drivers etc. Left my phone in the car and the guy on duty (sorry didnt get his name) ran all the way to the compound and back to get it. Great service. Would 100% recommend! "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
" All good, happy with the service. "
" Good service, no problems. Would use them again. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Goo service no problems "
" Friendly and efficient staff. Got me on my way quickly and safely "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The price was great and I had to change the booking dates, which was very easy. Very pleased. "
" The car was great. The service from Stoutes was very efficient. I would definitely recommend them and use them again. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" The car was parked outside the terminal ready for pick up. No pushy reception staff trying to get me to upgrade my insurance. Highly recommended "
" Nice new car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Excellent overall beginning to end. Stoutes were likewise excellent as the vehicle provider. "
" They were ready for us with the paperwork and car at the set time, we were away in the car in 15 minutes. Hardback also excellent, they were expecting us, Check in took 5 minutes, no issues with the car or any charges as there was no damage to the vehicle in our hire period. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" great experience thanks "
" easy collection and return no issues "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy to use website and competitive pricing. "
" Friendly and efficient. We only use Stoutes when in Barbados. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Very straight forward and AE had allocation of cars with Stoutes and were cheaper than booking directly!! "
" I've used them before several times and they are generally very good and the vehicles are in good condition. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" fault free from booking to vehicle drop off. "
" Excellent staff. Good vehicle. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" No complaints whatsoever. "
" Staff were very efficient and helpful. I would certainly recommend. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" All round value for money and good service "
" 1. Very efficient and slick service. 2. Value for money 3. Good quality car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good "
" It just took a bit of time to get sorted at the desk "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 8
" Good "
" Efficient process. The returns assessor did try to claim that there was additional damage which was obviously previous to my rental. Thankfully the office agreed with me... "
Value for Money: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" Collecting the car was as straightforward as ever but the standard of the car was poor "
" Older car with numerous songs and scratches all noted when I collected the car. I've had much better from them "
Value for Money: 6 Efficiency of Counter Staff: 6 Expediency of Drop-off: 8 Condition of the Vehicle: 4
" Made the holiday "
" Brilliant brilliant brilliant "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Nothing really to comment on, except the car's lack of horse power. "
" Actual car was a bit gut-less, showed its lack of engine power goig up hills. Apart from that the car was ok, just needed a bit more engine power. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 8
" Excellent highly reccomend "
" Very good service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Online booking was easy and price competitive. Considerable paperwork on collection of car. Return was very efficient. "
" Brenda was superb but there was a lot of paperwork when collecting the car. I wonder if some of this could be done beforehand electronically. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
" Fine. "
" Stoutes were great; very friendly and efficient service. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
" like many hire cars on the Island the quality is not he same as we are used to n Europe or USA. but adequate for needs. easy pick up. sign posting for drop off could be better. very nice to arrive and not be pressured into buying its of insurance! nice staff. "
" like many hire cars on the Island the quality is not he same as we are used to n Europe or USA. but adequate for needs. easy pick up. sign posting for drop off could be better. very nice to arrive and not be pressured into buying its of insurance! nice staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
" altogether exactly as expected. had one v small issue - couldn't lock the boot - turns out boot automatically unlocks when key in close proximity - which was a feature new to us "
" courteous, helpful, friendly, timely, good communicators "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" As above "
" Everything very good except the car. It must have been over 10 years old, had no central locking, struggled to start and the aircon barely worked. I have used Stoutes a number of times before and always had nearly new cars that functioned perfectly. Will think twice upon using them again! "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 2
" We have used Auto-Europe a number of times and have always been satisfied with the outcome. "
" Although we booked to collect the car at the airport, our booking was in the middle of our stay in Barbados. When contacted by our hotel, Stoutes actually delivered it to our hotel and collected it from there at no extra cost. Very friendly and considerate staff. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Although staff polite & friendly, it was a very slow and manual process of paperwork on arrival (the majority of this could/should have been pre-completed as was provided as part of my online booking). For the 2nd time of using this company, the vehicle was very old, tired and not road worthy (extreme shaking of steering at 65kph and above). Would not use again as I expect a much higher standard in a rental vehicle "
" very satisfied "
" good "
" Very efficient and reliable "
" Very good service "