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SWITZERLAND CAR HIRE REVIEWS
Car hire reviews in Switzerland
Incredibly diverse, Switzerland is a country that amazes its visitors, particularly those travelling by car. Along with a succession of soaring snow-covered peaks, it beguiles with its ethereal landscape of rolling meadows, picture-book castles and pristine lakes the entire length and breadth of the country. When travelling in the south-west, keep an eye out for the Matterhorn, an iconic 4,478-metre-high pyramidal peak in the Pennine Alps that's without doubt one of the most photogenic mountains in the world. Nestling idyllically between France, Italy, Austria and Germany, Switzerland has a good choice of locations from which to begin your itinerary. Bern, the capital, is a very prosperous place with a well-preserved old town to explore in addition to several museums of international renown. Located at the western end of the lake of the same name, Geneva is a cosmopolitan city with an abundance of tourist attractions, most notably the Romanesque Saint-Pierre Cathedral which dates back to 1150. Zurich, the country's undisputed financial and cultural centre, boasts dozens of museums and a well-preserved historic centre filled with medieval and Renaissance buildings.
Operating at the very heart of the international car hire industry since 1954, Auto Europe offers the cheapest prices and best service for vehicle rentals at more than 180 destinations worldwide, including numerous options in Switzerland. With over 24,000 pick-up and drop-off locations from which to choose, you'll find that no other company can cater so efficiently for all your car hire needs, be it a small, low-cost vehicle for sightseeing in Geneva or something more luxurious for the Grand Tour of Switzerland, an officially-organised 1,000-mile-long driving route across the country. To help you make the right decision, take a look at the comments left by many of our previous customers in our Switzerland car hire reviews section below.
AUTO EUROPE SWITZERLAND Car Rental Reviews
Average Rating for Auto Europe :
GENEVA, CH - Reviewed by MARCUS - 18 April 2022
" Highly recommended "
" Absolutely brilliant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRIS - 16 April 2022
" Good "
" Was a bit slow to get the car. Otherwise great "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOSEPH - 12 April 2022
" Auto Europe are reliable and if you have reason to call them they are always friendly and helpful "
" On pick up desk was efficient I was surprised that they are still using paper contracts Car wasn't what I ordered but very satisfied Procedure on return was smooth I was concerned when I couldn't book in on line (Europcar system doesn't work if car was booked using an agent) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DANIEL - 12 April 2022
" Excellent "
" Really good service with Europcar "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by COLIN - 10 April 2022
" as usual - efficient "
" As I would have hoped, but often don't experience! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DYLAN - 05 April 2022
" V Good "
" Good friendly service, the only downside is a queue at the desk in the airport as they're the most popular "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by MARK - 03 April 2022
" Offered best value in this instance. "
" Quick hire, no queue, no fuss, and always easy access to car at Basel. Drop off would be quicker with a man in the car park but we were early so no probs with a short wait whilst the counter staff went outside to check the car - no queue helped, bit what would have happened with a queue? "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SAMUEL - 02 April 2022
" Good experience "
" Very straight forward "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 02 April 2022
" Website gave a competitive price and was easy to use "
" Everything about pick up and drop off was efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 31 March 2022
" Overall excellent. "
" Unexpexted charge for breakdown insurance (hired in Swizterland, was not covered for France). At 30 EUR for 4 days it's not a big deal - but don't think it was mentioned in the AE docs. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by THIERRY - 30 March 2022
" Great service and lovely cars but expensive "
" Staff very helpful , polite and efficient. were very helpful at pick up when we wanted to change the vehicles to different model SUV type Cost of vehicle hire is very expensive at the moment "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by DEAN - 29 March 2022
" Overall positive "
" Quality car, Good drop off Counter on arrival not the most friendly "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by ADRIAN - 29 March 2022
" The AutoEurope team were very helpful and efficient "
" An excellent service - we have used Europcar through your service on several occasions and have found them to deliver a consistently high standard of car rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GARETH - 26 March 2022
" Easy transaction "
" Everything was very efficient and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JANICE - 26 March 2022
" No problems "
" No problems "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by ROBERT - 23 March 2022
" Easy to use. "
" Unfortunately Avis did not have the vehicle I booked in a manual and was offered an automatic. I was going skiing so did not want an auto . I eventually took a smaller polo manual vehicle. The Avis staff were nevertheless very helpful and did all they could. And I was given a free tank top up. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by DAVID - 23 March 2022
" The original booking with Europcar could not be met as the pick-up point was closing early. Autoeurope dealt with it quickly though and honoured the original price. "
" Nice staff and a decent upgrade for free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by HUGH - 21 March 2022
" Only disappointment was on collection of vehicle, see notes above "
" Petrol tank only half full on collection ( but this and minor scrapes on body work were not pointed out to us ) but fuel gauge and scrapes photographed and accepted on return "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 5
GENEVA, CH - Reviewed by KEVIN - 21 March 2022
" Make sure the car has a current vignette! "
" the car didn't have a 2022 vignette so I had to buy one and claim back 40SF - the problem was they would only give cash and I would have preferred a card transaction "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JEREMY - 21 March 2022
" Always a great service and a good price from Auto Europe, thank you :-) "
" Counter staff at pick up location at Geneva Airport were very friendly and efficient. Car was in near perfect condition and well specified. There weren't enough staff at the Drop Off point at Geneva Airport. One staff member was occupied with another client but did not acknowledge me, or explain the wait. The other staff member was walking about on a phone call and did not acknowledge me at all. Drop off process was quick once a staff member became available. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 20 March 2022
" All good "
" All good everything worked check in t Ed turn no waiting around staff friendly and efficient "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by SIMON - 18 March 2022
" Did what it said "
" All very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 17 March 2022
" I particularly like the online booking in to reduce the time at the collection point. I also like the paperless environment and the immediacy of the documentation being available. "
" I particularly like the online booking in to reduce the time at the collection point. I also like the paperless environment and the immediacy of the documentation being available. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 16 March 2022
" Overall pretty good, but very expensive at the moment. Normally I would expect to pay £300 for a week, this time it was £450. Will have to consider transfer buses in the future "
" It was very busy at pickup and also very difficult to get the car out of the parking spot "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BASEL, CH - Reviewed by RANA - 15 March 2022
" Easy process and great customer support "
" Staff was very friendly and helpful. Everything was well documented and explained (where to pick up and drop off the car). "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by MALCOLM - 15 March 2022
" No prob with booking "
" A very nice car ....but lack of room in back made it difficult to seat 3 adults comfortably . "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 11 March 2022
" Very efficient pick up on drop off "
" Very ev "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by QUENTIN - 08 March 2022
" Decent car at decent price. "
" Good service, met expectations. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by JONATHAN - 02 March 2022
" Simple, efficient - exactly what I needed. "
" Easy booking, really helpful staff in Zurich. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by FRASER - 25 February 2022
" Great, best priced rental. Smooth process "
" Perfect rental, very satisfied. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KEVIN - 25 February 2022
" Easy and positive experience nice clean car "
" Perfect as always staff fast and efficient and always polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 25 February 2022
" Just a great all round experience "
" Just a great all round experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PLUNKETT - 23 February 2022
" 5 star "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 23 February 2022
" Easy to book and modify. Good prices. "
" Easy collection, brand new car with upgrade and easy return. Great experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GARY - 22 February 2022
" Helpful,pleasant and very efficient. We'll done ! "
" Staff at Geneva were extremely pleasant and provided a great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MATTHEW - 21 February 2022
" Always a good experience with Auto Europe "
" They downgraded me from VW tiguan to Skoda Karoq, I was not happy about this and have asked for a partial refund. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by JOHN - 19 February 2022
" Worth the ££££ "
" Easy pick up, polite friendly staff in Geneva. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GEORGE - 15 February 2022
" Very good as always "
" No problems , fast efficient service form everybody , car had multiple panel damage from a snow storm but it was all marked up clearly and staff were clear with the procedure. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 7
GENEVA, CH - Reviewed by NICHOLAS - 15 February 2022
" Brilliant "
" All went well. No problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MURRAY JOHN - 15 February 2022
" Good website for car hire "
" Everything was so smooth, it was hard to believe. I've had some nightmare stories with car hire but this was sooo easy!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ADRIAN - 13 February 2022
" Very good "
" All staff polite and efficient, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 12 February 2022
" Counter staff always polite and friendly, cars well maintained. "
" Only concern was that hire charges have increased markedly since pandemic. Otherwise, very satisfactory as usual - and I have rented regularly in same location (Geneva Airport) for nearly twenty years. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CRISPIAN - 11 February 2022
" Very good selection of cars across several providers "
" Great service, no hassle at the desk or pressure for extras, and car as expected "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROGER - 09 February 2022
" Loved the on line check in. "
" Excellent all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MILES - 09 February 2022
" Very good, no issues "
" Excellent friendly service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CAROL - 08 February 2022
" No issues and if there are, usually resolved sensibly "
" Always efficient, flexible and priced without hidden extras. A 4X4 is usually required in the winter season and many other websites do not distinguish between 4x4 and SUV which is unhelpful. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RAYMOND - 05 February 2022
" Fast efficient service "
" Fast efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ADRIAN - 04 February 2022
" Best value and good quality vehicles "
" Best value and good quality vehicles "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 01 February 2022
" Very good variety of cars available to select from... value for money... quality customer experience/service "
" Excellent customer service provided when I picked the car up and dropped it off... Car really clean and petrol tank completely full "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CARL - 01 February 2022
" very good experience all round. "
" Great service. quick and easy to do and car was clean and in good condition. Very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TIMOTHY - 30 January 2022
" Very good "
" Good company will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 30 January 2022
" Good site would use again "
" Good value and efficient service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 27 January 2022
" Excellent in all respects "
" Excellent in all respects "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JONATHAN - 25 January 2022
" Good value and excellent service "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPER - 23 January 2022
" Totally good Online checkin Vehicle Return All good "
" Great hire nice upgrade at no cost Good vehicle in the snow on Swiss tyres "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
SION, CH - Reviewed by DAVID - 17 January 2022
" Straightforward booking experience, with useful cancellation opportunity if necessary. "
" Rental prices are quite high this year, but Europcar gave a very good hire experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by EDWARD - 02 January 2022
" I always go back to Auto europe for good reason "
" Always very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 22 December 2021
" Based upon the current covid situation all was very well handled "
" The only problem was lack of staff at counter, only 1 person, which delayed our trip due to multiple person waiting to book vehicles. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by THOMAS - 21 December 2021
" All good "
" Very slick and helpful, the return at Geneva airport is quite tight as the car park is narrow "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 19 December 2021
" Perfect "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KEVIN - 16 December 2021
" First class asusual "
" No queue, friendly and efficient attendant "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 19 November 2021
" Brilliant "
" Very professional and easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by VICTORIA - 10 November 2021
" Efficient and flexible "
" Very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by VIVEK - 03 November 2021
" Ease of booking, good value, efficient pick up and drop off, new smooth car , highly recommend "
" straight forward transaction, good product, reputable and reliable company, quick and efficient pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by NICHOLAS - 27 October 2021
" Shuttle bus is a bit inconvenient. "
" Pick up was quite slow. "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MALCOLM - 21 October 2021
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by AIYUB - 06 October 2021
" Very good service "
" Very good service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PHILIPPE - 04 October 2021
" I only rent through Auto Europe, the service is always professional... "
" Everything was perfect except that there was only one agent to process the queue of clients, he was very efficient but overwhelmed... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALASTAIR - 20 September 2021
" Normally use for car hire bookings "
" Excellent car no problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by WILLIAM - 29 August 2021
" Quick and easy, overall very good "
" All good, thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by FIONA - 29 July 2021
" Excellent service and very good car. "
" Excellent service and very impressed with the Skoda Octavia Scout. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SIMON - 28 June 2021
" V good "
" Great front of office staff "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZURICH, CH - Reviewed by YAKOV YEHOSHUA - 06 April 2021
" Best ever! "
" Very fast service, new car and straight forward procedure! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by MICHAEL - 22 December 2020
" Overall I had a pleasant experience, dealing with efficient agents! "
" Very easy to deal with, when I needed to leave back my rental car early, I called the unirent agent and all my questions were answered efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by HARRY - 10 December 2020
" Will use again if the price is right - generally happy with the service. "
" Generally please with the service although the pick-up at the Europcar counter was slow. "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 28 September 2020
" Very good as always "
" All fine "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by LIAM - 25 September 2020
" Good value for money "
" I specifically requested a manual but got an Automatic which was no major issue. I am still absolutely more than happy with my overall experience. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GEORGE - 02 September 2020
" Staff were very helpful in upgrading our car on the day we arrived. "
" Staff were very helpful in upgrading our car on the day we arrived. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IAN - 28 August 2020
" Perfect no issues "
" Perfect, no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 26 August 2020
" All very easy, but quite a long wait for a member of staff at the counter on pick up. "
" Very straight forward "
Overall Value: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by JILL - 25 August 2020
" Car was very clean "
" Efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by DAVID - 13 August 2020
" Easy booking, pickup and dropoff "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JEREMY - 12 August 2020
" Amazing car "
" Amazing care great service at pick up and easy to alter drop off time due to change in flights with a minimal charge. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRIS - 31 July 2020
" great "
" it was frustrating to be given a much bigger car and a 4 wheel drive when I had booked a small car. Probably most people are pleased to get an upgrade but if you are used to a small car its like driving a tank. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PETER - 30 July 2020
" It was a good experience and the car was very nice, clean and almost brand new. "
" It was in general a very good experience. At check in the agent said that GPS was included with the car but when I picked up the car I was asked to pay 18.00 Swiss France per day to start the GPS in the car! "
Overall Value: 5 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ORNELLA - 28 July 2020
" no complaints generally with autoeurope. first class service. "
" staff attention very good and efficient. Good price. External car condition (scratches, bumps etc ) left a bit to be desired. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
BASEL, CH - Reviewed by STEPHEN - 06 April 2020
" Professional and courteous service. "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 25 March 2020
" Easy "
" No problems at all "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PHILIP - 24 March 2020
" Very efficient and good price/choice "
" Good car - easy to pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 19 March 2020
" Friendly counter staff on collection. Good almost new 4x4 car "
" Friendly counter staff on collection. Good almost new 4x4 car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 19 March 2020
" Good as always "
" Very friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CAROLINE - 19 March 2020
" very easy website to use and provides good offers "
" the car was excellent and felt very new. Pick up and drop off both worked well. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALEKSANDER - 18 March 2020
" Quick and pleasant. Got much better car than we paid for (Dodge Durango R/T instead of VW Caddy) which apart from fuel consumption was a tremendous vehicle. "
" Quick and pleasant. Got much better car than we paid for (Dodge Durango R/T instead of VW Caddy) which apart from fuel consumption was a tremendous vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 17 March 2020
" Good website "
" Very good service all around "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 17 March 2020
" All very efficient - hardly any waiting at pick up. No problems with drop off. Happy to upgrade as was suggested rather than hire snow chains. Made sense. "
" Happy with the upgrade solution as suggested by your counter agent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 17 March 2020
" Always use Autoeurope - I have had no problems ever! "
" All went very well, just had to make a note of some scratches on the car before setting off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by TIMOTHY - 17 March 2020
" I will plan to use europcar and autoeurope again "
" The car was very good and lived up to my expectations. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOY - 17 March 2020
" Would recommend..efficient and good car "
" Clean and new car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DARREN - 17 March 2020
" Overall good vfm "
" Overall good value for money. Did not get the car that i booked but happy with the car i received. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 6 Condition of the Vehicle: 8
BASEL, CH - Reviewed by STEPHEN - 16 March 2020
" Excellent customer service "
" Great experience, efficient, friendly, professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by TERTIUS - 16 March 2020
" I was upgraded. So that was epic "
" I was upgraded. So that was epic "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBIN - 15 March 2020
" Good service all round: Easy to use site, great value and range of offers "
" No problems- registration, collection, drop off and quality of vehicles all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 13 March 2020
" I use Europcar very often. Excellent service and try to find a Europcar through their website because they often have great deals. "
" Always impressed with Europcar at Geneva. Great people on the desk, very good cars and efficient return staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JACK ELLIS GEORGE - 12 March 2020
" Good service and good quality car "
" Good Service Great car . Clean Easy collect and easy return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TERENCE - 11 March 2020
" I used the car for skiing and occasionally it snowed and the weather was awful and the road was difficult but the car was fine. "
" It was a nearly new car and everything worked properly. Pickup was painless and return was also. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 11 March 2020
" Great car. Simple to drive s real pleasure. "
" First time hiring. Will definitely use Dollar again. Easy and stress free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 10 March 2020
" Simple booking process, good discount relative to booking direct with the operator. Vehicle provided in line with expectations. "
" Very simple drop-off, no fuss, no nitpicking over bodywork condition "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
CHUR, CH - Reviewed by DANIEL - 10 March 2020
" Initial rental car let us down (due to a manufacturers issue) but the Chur branch organized a suitable replacement straight away. Thank you! "
" Very helpful and friendly staff in Chur! "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by KEVIN PAUL - 10 March 2020
" As usual a fantastic service at a good price "
" As usual a fantastic service at a good price "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by BARRY - 09 March 2020
" All fine in booking and confirmation process. Thank you "
" Completely problem free, quick, efficient and helpful service. I left my wallet in the car on return to Geneva. Luckily realised in time to contact the return office then go and retrieve it. It had been found, handed in and placed in a safe. Reassured by honesty and responsibility of staff - please let them know! I'd like to pass on my grateful thanks to them. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ADRIAN - 09 March 2020
" Helpful staff on the phone to check possibility of modifying booking "
" Great service - very efficient all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTYN - 08 March 2020
" Easy to deal with "
" Good value and then a free upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 07 March 2020
" Easy to find the best price for the car you require. "
" Efficient problem free service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 07 March 2020
" Very easy and straightforward "
" Other than having to wait 25 minutes for the car, everything went smoothly and efficiently. We got the car we ordered, in good condition. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 06 March 2020
" Very happy. "
" Excellent service and pleasant staff "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by IAN - 04 March 2020
" Great "
" Great car. Smooth collect and drop off. Would definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SEAN - 04 March 2020
" very smooth, very easy very pleased "
" very smooth, very easy, very pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by ALARIK - 03 March 2020
" Very efficient platform and good value too. "
" All very pleasant! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 28 February 2020
" Smooth and efficient as always. Good low milage very clean car. They were upfront about a pre-rental minor scratch so no concerns. "
" Unirent/Europcar excellent as always. Modest upgrade as well. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 27 February 2020
" Overall brilliant, just a slight problem dropping off. "
" Everything went smoothly until drop off time, it took a good 5 minutes to get the keys handed over, but the car next to ours had it's window open so every time you walked past it the alarm went off - very annoying! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 6 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SIMON - 26 February 2020
" the staff were efficient and helpful "
" Very slick pick up and drop off "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by HUGH - 26 February 2020
" All went very smoothly "
" Excellent service. Clean vehicle "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOSEPH - 24 February 2020
" Good "
" Helpful agent at Geneva Airport. Nice car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN NICHOLAS - 22 February 2020
" Good quality of service and high specification vehicle. "
" Excellent and prompt service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NEIL - 19 February 2020
" Overall happy with service. "
" Great service, cheap upgrade to 4WD taken and pleased with vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GARY - 11 February 2020
" Great service and very friendly staff "
" Really nice car. Much better than the description. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GEORGE - 11 February 2020
" Always polite and efficient "
" Always fast and efficient service for the Unirent/Europecar desk , great company to deal with whichever airport I use , "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 09 February 2020
" All good "
" Everything smooth from beginning to end. We were given an upgrade for free! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 07 February 2020
" Great service, quality car "
" Did exactly what I wanted couldn't fault it "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 07 February 2020
" Good website and customer support personnel "
" Very good service from Hertz who run the Dollar rental at Geneva. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BASEL, CH - Reviewed by SLAVKA - 07 February 2020
" Great service. Thank you! "
" Easy and affordable. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NIGEL - 06 February 2020
" Overall very good service. "
" Efficient, polite and patient. Very good service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICK - 06 February 2020
" Overall good service - which is why I use you! Thank you. "
" Helpful counter staff - but delay in confirming a vehicle (unusual for you) "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by JOHN - 06 February 2020
" Easy "
" Easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MIGUEL - 05 February 2020
" Very smooth "
" They guy at the counter was very helpful "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STUART - 05 February 2020
" Did what we needed and expected and a bit more with a better vehicle and small touches in service. Fast and simple "
" Was given a 4x4 which was perfect for the holiday and the drop off was simple... even guided to our parking place!! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALICIA - 05 February 2020
" Brilliant service! Good value for good car hire. "
" Frankly, it was such good value compared to booking direct. It was also really efficient as I spoke to Auto Europe agents on the phone. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SIMON - 05 February 2020
" Overall the car was very good and the staff were friendly and efficient "
" Fine although the check in process was quite lengthy because of a loss of power at the airport "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TIM - 05 February 2020
" Overall, pretty OK "
" It was good. I think the car provided was an up grade from that actually ordered and that was appreciated. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 05 February 2020
" Good overall hire "
" Good vehicle as described "
Overall Value: 7 Efficiency of Counter Staff: 7 Expediency of Drop-off: 9 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by SALLY - 04 February 2020
" Brilliant car and as expected. Efficient staff from car hire desk to pick up and drop off. Excellent value for money too. "
" Brilliant car and as expected. Efficient staff from car hire desk to pick up and drop off. Excellent value for money too. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GRAEME - 04 February 2020
" Excellent "
" On arrival the budget desk had only two members of staff and the queue was 8 people long. However once two additional staff members arrived on the desk, this part was speeded up greatly. "
Overall Value: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 04 February 2020
" Excellent customer service from all the staff I met. Plenty of staff available so there were no delays. "
" Excellent customer service from all the staff I met. Plenty of staff available so there were no delays. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KARL - 04 February 2020
" Great service as usual many thanks "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by BRIAN - 04 February 2020
" Excellent, all-round experience. Will be using them again. "
" Efficiently handled at airport desk by Jorge and given no-charge upgrade to Nissan Qashqai. Easy, free transfer to car park 51 and vehicle was in very good condition. Quick handover and away on holiday. Return was equally efficient and problem-free. I will be using Auto Europe and Alamo again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAN - 04 February 2020
" Auto Europe offered the best price, and the communications and process was excellent. "
" The whole experience was very easy and enjoyable. The car was very comfortable and virtually brand new. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 03 February 2020
" Great value, good service and efficient help when having to sort out a problem re receiving the voucher. "
" Excellent all round service. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOANNA - 03 February 2020
" Easy to compare prices, very smooth "
" Excellent clean car. Friendly efficient service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 02 February 2020
" Excellent experience overall, no complaints at all with any part of the rental. "
" Excellent rental, car was almost brand new and even better than expected (Skoda Superb Scout 4x4). Experience of collection and return with Europcar was also very good. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by OWEN - 02 February 2020
" Excellent value "
" Excellent. Received upgrade to Audi A4 with 4 wheel drive - critical when travelling in snowy conditions. Very pleased with staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by HEIDI - 01 February 2020
" Not much to say very very good. "
" Very good service offered. No pressure selling, friendly staff what's not to like! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by YASIN - 29 January 2020
" Seamless! "
" Effortless "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TIMOTHY - 29 January 2020
" Good website, easy to use "
" No queue. Great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 29 January 2020
" Straightforward "
" Faultless service, got exact car i wanted, none of this supplying similar type rubbish. Minimal time spent at collection desk "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 28 January 2020
" Very happy with overall service. "
" Very polite staff. Got free upgrade. Very happy with the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by COLIN - 28 January 2020
" Friendly staff , car upgrade . "
" Good customer service very efficent.pick up "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTIN - 27 January 2020
" I would have no hesitation in recommending a friend. "
" Was a very seamless experience with rapid pick up and drop off.The car only had 700 kms on the clock and was in excellent conditiion. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JONATHAN - 27 January 2020
" Great Service all round. "
" Great Service, nice new clean car, exactly as I would expect. Thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 26 January 2020
" Great app and website, vehicle choice was excellent and easy to book, will use again "
" Vehicle was as ordered, information provided was easy to follow and cost was great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROGER - 26 January 2020
" Easy to book, very competitive price "
" excellent service as usual "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DEREK - 26 January 2020
" Perfect as always for cars out of Geneva airport!!! "
" Having been a Auto Europe client for many years, please take my advice and consider no one else for your rental needs. Always a good price, the best customer service, just very very professional. Do yourself a big favour and take there insurance product. I've tried cheaper and never been anything like satisfied. I recommend Auto Europe to everyone. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAMES - 26 January 2020
" You never let me down, good service! "
" Exceeded expectation - Budget were excellent - start to finish! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 25 January 2020
" Great service "
" Perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SRISATHIAVANI - 24 January 2020
" Helpful staffs "
" Fast and Friendly service "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by MASSIMILIANO MARIA - 23 January 2020
" Always the best deal! "
" Desk staff was super friendly and chose a car that best suited our needs. The car was on its first rental, so it was spotless and above expectations. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 7 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 22 January 2020
" Good service. "
" Efficient, friendly service. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 21 January 2020
" no anxiety all went smoothly "
" busy airport but went through pick up very quickly .hired a 4x4 with winter tyres only needed them once car drove really well on twisty mountain roads "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 21 January 2020
" easy booking and amendments "
" great car no problems at check in o out "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 21 January 2020
" Great value for money Great car "
" Everything went well, Great car Great value for money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDY - 21 January 2020
" No problems from booking to returning the car. Very satisfied customer "
" Very good service. Polite and friendly. very helpful "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by LISA - 21 January 2020
" No issues at all.Very professional service "
" Brilliant fast efficient service with no hidden problems "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PHILIP - 16 January 2020
" Easy to use and I always felt I was getting value for money. "
" It was just great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by LISAJANE - 16 January 2020
" I will continue to book cars through Auto Europe as they consistently offer the best price negating the need to shop around "
" good service "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAMES - 15 January 2020
" Easy, economical, very pleasant stress free procedure "
" Great customer service from staff, nice new car waiting already to go "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by SYED - 15 January 2020
" Good "
" Good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 15 January 2020
" Simple online booking, cheapest by a long way this time for this trip. "
" Polite and efficeint counter staff, car was brand new and waiting in a numbered parking space so no need to wait for an operative, able to simply drive off - having had a good look around the vehicle of course. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 14 January 2020
" Very happy to write such positive reviews of a car hire company as only negative postings seem to be made "
" Superb. Excellent staff, very friendly and gave me an upgrade on both cars I hired. Everything in order including additional snow chains just as ordered "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 14 January 2020
" Very good, as it should be. "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by NEIL - 13 January 2020
" Most importantly being able to pick up and drop off in a different location "
" Quick and easy service. Fantastic car choice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KARL - 13 January 2020
" Great service as usual many thanks "
" Great service as usual many thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 12 January 2020
" All went very smoothly "
" Slick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by MARK - 10 January 2020
" Excellent service "
" The best car rental I have ever experienced Very attentive staff who checked the car thoroughly before we left and could not have been more helpful We will err towards using them when we can "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GEOFFREY - 09 January 2020
" Superb car - new Audi 3 quattro 4.0 "
" Staff at desk very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by BRIAN - 08 January 2020
" Easy booking process online , simple email confirmation and instructions, pleasant staff at the rental desk and an upgrade to a very comfortable car which was a bonus and appreciated. "
" Desk staff were very polite and helpful. Car upgrade was much appreciated. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALAN - 08 January 2020
" Would use again "
" Quick & efficient service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAOLO - 08 January 2020
" Perfect car hire experience tbf "
" Possibly the nicest woman at the desk. Great car. Lovely bloke who took the car back. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by STEPHEN - 06 January 2020
" perfect! "
" perfect! "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 05 January 2020
" Overall perfect. "
" Fast and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 05 January 2020
" Just really easy to use. Pick up and drop off was super quick and efficient. Staff very pleasant and all spoke brilliant English. "
" So efficient all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 05 January 2020
" Can't fault the hire and staff "
" Very good staff where all helpful , our hire car was great . Would like to say a thank you to all, "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JONATHAN - 03 January 2020
" Good experience all round! "
" Good service. Small queue at desk so seen quite quickly. New car. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MATTHIEU - 01 January 2020
" Really pleased with Autoeurope service "
" Well organised Quick collection and drop off Good car too Very pleased "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 01 January 2020
" Easy online booking , great. Good price great service should you need to contact by phone "
" Hassle free was busy but high demand weekend. Will book again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 26 December 2019
" very good experience "
" All went very well, excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 24 December 2019
" Thankyou for a great car at great value "
" Great service, new car. Couldn't have been better "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 24 December 2019
" The booking was easy, when an offer superseded the current booking AutoEurope adjusted the price. "
" The check in was excellent and reassuring with immediate acknowledgement via iPad. The return was equally swift, efficient and re-assuring. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by OLIVER - 24 December 2019
" No hassle. Very smooth "
" Got free upgrade. Car was brand new "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 22 December 2019
" Excellent service, good value too.... "
" All very smooth, many thanks "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by HUGH - 21 December 2019
" All went according to plan and without difficulty in accordance with my expectations "
" Helpful and efficient staff "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 7
GENEVA, CH - Reviewed by PETER - 20 December 2019
" Great job "
" Very good, easy and handy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOANNE - 19 December 2019
" Perfect "
" Could not have been better! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARTIN - 18 December 2019
" No glitches or problems "
" Professional and efficient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTIN - 18 December 2019
" Excellent service. "
" Excellent all round service, very good staff. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 11 December 2019
" First class as usual "
" Original vehicle provided had a flat tyre but an alternative was provided within minutes without fuss. Otherwise the experience throughout was excellent. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
ZURICH, CH - Reviewed by PETROS - 11 December 2019
" Very happy "
" I am very happy with my experience with Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 06 December 2019
" Excellent service "
" Excellent all round. Vehicle upgraded without requesting! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ROGER - 05 December 2019
" Everything you could wish for and more when renting a car. Pleasant, easy from start to finish. "
" Charming, very efficient , polite and smiling staff at pick up. Very quick, efficient , charming staff at drop off. The most pleasant rental experience I have ever had ! The staff at Zurich airport are to be congratulated. 10/10 ******* "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by KRISTIAN - 05 December 2019
" Great customer experience. Nice to have a car that looked brand new. "
" Zurich office was very efficient and the vehicle was immaculate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by CHRIS - 04 December 2019
" Fantastic service from collection, condition of car and friendly drop off staff. I rent cars frequently from the big suppliers so it makes a refreshing change not to be pressurised into paying for unnecessary insurance. Never had a problem with Alamo. "
" Very impressed with everything. No hard sell for insurance and pleasant staff at collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by STEPHEN - 30 November 2019
" I would certainly recommend this hire company in Basel, no question. "
" Excellent service from checking in and checking out.... Fast and efficient.....excellent quality of cars. Preferred company to obtain my hire car from..... Keep up the good work... "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by GUIDO - 28 November 2019
" every thing perfect "
" very good "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by GRAHAM - 22 November 2019
" Excellent "
" Could not have improved the service or the car we used. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROSEMARIE - 19 November 2019
" Ironically - I have just recommended Auto Europe to a friend = her email came through, immediately before yours, and she wanted to know who I hire my cars through when I go to Geneva!!! "
" Everything went very smoothly and the car was just what I needed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by STEPHEN - 18 November 2019
" All good quick and efficient, quality of cars provided excellent "
" Very efficient, all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 11 November 2019
" Good vehicle and good service from Hertz Staff. Thank you. "
" Jeremy, at the Hertz Desk in Geneva, was very helpful, courteous and informative. We much appreciate his assistance and advice. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANNA - 08 November 2019
" Great value in Oct at Geneva "
" Great "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by WILLIAM - 07 November 2019
" One of the better car hiring experiences "
" Simple, quick service "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 06 November 2019
" Very happy with the service and car. Switzerland is an expensive place to rent but Unirent is usually the cheapest available with no compromise on qauality or service. "
" Very happy with the service and car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by DAVID - 06 November 2019
" Very happy with the service provided. "
" On arrival at the rental desk, the counter staff was quick in going through the process and provided a car better than expected. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARK - 06 November 2019
" No problems "
" Long wait at counter (for pickup) Car and drop off excellent. "
Overall Value: 10 Efficiency of Counter Staff: 3 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 03 November 2019
" Excellent as always "
" Easy, no wait, good car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by FRANK - 03 November 2019
" Great "
" Great service at a great rate. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CORINNE - 01 November 2019
" Highly recommend "
" Smooth pick up with very friendly and helpful staff member "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 26 October 2019
" tiptop "
" all good, simple easy quality service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 25 October 2019
" Fine. Appreciated the excess insurance product. "
" All perfect, except I had to hunt for the single staff member on duty at the moment I returned. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MICHAEL - 24 October 2019
" Everything went smoothly and efficiently. Lovely car, staff friendly and helpful. "
" Everything went smoothly and efficiently. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by STEPHEN - 21 October 2019
" Very straight forward experience. "
" All very good and efficient service "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by ROBERT - 18 October 2019
" Very helpful staff and straight forward hand over and return, car had quite a lot of small marks but didn't spoil our experience "
" Very helpful staff and straight forward hand over and return, car had quite a lot of small marks but didn't spoil our experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by TIMOTHY - 17 October 2019
" Easy to book, collect and return car "
" Easy to book, collect and return car "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by MELVIN - 17 October 2019
" Easy return. Good transport link to the carpark "
" On time rent. Well managed "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 17 October 2019
" Will use them again "
" All worked very well thanks "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by NIKKI - 15 October 2019
" Car was in good condition and fun to drive "
" Everything worked well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PHILLIP - 12 October 2019
" Good, as usual "
" Excellent. New Car and very helpful staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by STEPHEN - 09 October 2019
" Very satisfied "
" Very easy to pick up and drop off. Would use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by DANIEL - 09 October 2019
" Great car "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 05 October 2019
" Easy and excellent "
" I have used dollar a few times now and have had no problems. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 03 October 2019
" Great experience "
" Very good. Very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TREVOR - 03 October 2019
" As usual the process was seamless "
" Car was fine and drop off was very swift and well handled. Bit of a wait to pick up the car but the two staff at the counter were doing their best. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by SANDY - 03 October 2019
" My overall experience was very good, the key and car collection and redelivery was efficient and timely. The car provided was very good. "
" The car hire was handled by Hertz in the absence of Dollar , which slightly surprised us . Hertz service was very good "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GRAHAM - 02 October 2019
" Easy to use from booking to returning car. Nice to have CDW included. "
" All went well. Will use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANGELA - 28 September 2019
" Excellent "
" Very easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by MICHAEL - 27 September 2019
" very easy system to you with information available however additional payment for breakdown cover due to travelling from Geneva Airport over the border,to our hotel, a distance of 12kms seems excessive and should be already in place for hire cars in that area. "
" efficient service both at pick up and drop off. Vehicle was in excellent condition apart from a couple of small marks which had to be shown to staff and recorded. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 26 September 2019
" Couldn't have been simpler "
" Very efficient and convenient "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 25 September 2019
" Will certainly be booking again soon "
" Very efficient collection and drop off (admittedly not peak times). "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 24 September 2019
" First class 5* "
" All round excellence "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IVAN - 23 September 2019
" Very happy "
" Very efficient and pleasant staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 23 September 2019
" Autoeurpoe is always my car hire booking choice "
" All very good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALAN - 23 September 2019
" Helpful service , good range of cars. Had no problems altering booking. "
" Very pleasant, desk staff. Friendly and helpful. A refreshing change from other hire companies. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JULIE - 18 September 2019
" 1st class service "
" Professional "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by FRANCOIS - 18 September 2019
" I would definitely recommend Auto Europe that I have used on several occasion. "
" The car I reserved a BMW 2 was not available but as I didn't want to drive a Renault Kadjar, I was offered an Audi avant A4 automatic almost brand new for a small additional fee. The staff at the desk were efficient, friendly and helpful and gave me an excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 17 September 2019
" Stress and hassle free "
" Very good overall "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by JANICE - 17 September 2019
" Have always been efficient and helpful "
" Great service. No problems "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by CHRISTOPHER - 14 September 2019
" Excellent quick service from all staff "
" Excellent quick service from all staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RAYMOND - 13 September 2019
" Easy website booking and great price, Unirent were the cheapest I could find and having used before had no concerns to their standards "
" Offered upgrade to automatic with no additional cost. Car only 6000 km mileage and exceptionally clean and tidy. Staff at reception and return desks very professional and polite with no pressure to take extra car insurance as encountered with some hire companies ( I have an annual insurance policy). Return of car smooth and staff inspected car and informed that all satisfactory which gives immediate confirmation as to a successful hassle free hire, email received next day with confirmation report of damage free hire. This was an exceptional hire with a great price and will choose Autoeurope again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RAYMOND - 13 September 2019
" All good. "
" All good, plus a nice upgrade on the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by LOUISE - 12 September 2019
" It was OK - used before "
Overall Value: 7 Efficiency of Counter Staff: 6 Expediency of Drop-off: 5 Condition of the Vehicle: 5
BASEL, CH - Reviewed by ROGER - 12 September 2019
" Everything worked well "
" very easy pick up and return. no problems with the car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDRE - 11 September 2019
" very clear user experience "
" very quick and friendly, no issues "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by TREVOR - 10 September 2019
" All very good. Booked through Auto Europe as a best Rate. "
" Booked in at the Hertz desk at the Airport, they already had my details as I have used Hertz before. This was helpful as it speeded up the check in procedure greatly. Much Appreciated. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MATTHEW - 10 September 2019
" Very good service as usual. I've rented with you many times before in France and it was nice to get an upgraded car, thank you! "
" Very good service in Zurich, it was also nice to get an upgraded car, thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by AUDREY - 09 September 2019
" What else can I say? You did a very good job and met my expectations. "
" I liked the car - as expected. Helpful staff. A wait at the desk to collect it but otherwise very good. Keen pricing is always my first priority but I was late to book this time. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTIN - 06 September 2019
" very good "
" Very good service and very good quality vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JACQUELINE - 05 September 2019
" More than happy with service and car "
" Easy on line booking Pleasant quick service at collection and return "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 05 September 2019
" Very good "
" Very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ARTHUR - 05 September 2019
" On car return I left my wallet in the car and the counter staff called me and returned my wallet within 10 minutes. Excellent "
" Good experience "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by AMBER - 04 September 2019
" So easy "
" Easy pick up and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 03 September 2019
" Easy booking system and detailed paperwork for when we arrived in Geneva "
" Quick and efficient both at pick-up and drop-off and a free car upgrade. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by REBECCA - 02 September 2019
" Great experience!! "
" All staff who I dealt with were friendly and helpful. Made it a very easy process to pick up and drop off the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KEVIN - 31 August 2019
" Excellent service, clean and well equipped car (VW Passat Estate). The drop off was also straightforward, easy and quick. Great service that I will use again. "
" Efficient check in at Geneva airport with clear advice (in English, very much appreciated). The car was easy to find in the car park. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOSEPH - 30 August 2019
" car was in good condition return was simple, fast and trouble free "
" really efficient, business like and friendly "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by ENZO - 29 August 2019
" the car was very nice to drive "
" i was very happy with the car rental "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 29 August 2019
" Good service and great car - prices in Switzerland are higher than elsewhere in Europe. "
" All in all a very good experience but the lower score for overall value relates to the pricing which (in comparison with car hire elsewhere in Europe and North America) is extremely expensive in Switzerland. "
Overall Value: 6 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRIS - 29 August 2019
" Great!! "
" Excellent service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PRATHEEP - 28 August 2019
" Value for the money !!! I will highly recommend Auto Europe for friends and family. "
" Condition of the car is extremely good, pickup and drop off process is relatively very easy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NADINE - 28 August 2019
" All went smoothly "
" All good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTYN - 28 August 2019
" Good experience which was nice as sometimes pick up and sorting out details for a car rental can be a bit stressful "
" All good thank you. Pick up was good, slightly slow but no problem. Staff helpful and efficient. Good car, very pleased with it actually. Drop off quick and staff excellent. "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by STEPHEN - 27 August 2019
" I have been hiring cars for over 20 years and this was one of the most pleasant experiences from the check out desk where the assistant was courteous and efficient to the check in staff who was friendly and obliging "
" From start to finish the service was slick, car very clean and performed well. "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTIN - 27 August 2019
" All was ok. Car was great to drive "
" Very efficient and smooth rental from collection and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 26 August 2019
" There was bad weather on day of flying and our inbound flight was delayed - I telephoned Auto Europe to report that we may be late. The tekephone menu options seemed a little laborious, but when I spoke to a young lady, she knew exactly about our hire due time and checked the flights herself very promptly - reassuring me that there wasn't a problem and no need to call until delay was definite - overall - good service - thank you. "
" Firstly - Dollar Desk was closed - but a sign helpfully re-directed to adjacent Hertz kiosk. Hence my experience above was with Hertz staff and car. Car was of general type requested (Auto, Estate) and I was very pleased with the type. However - you could smell that somebody previously had been smoking in the vehicle and there was evidence in the central ash tray. It is very difficult, in a covered car park, with a black car, to see if there are any scratches or chips to note when hiring. At the return inspection, the inspector pointed out one chip on the rear left door aperture. He is an expert, I am not, so had not been able to see this. I am pleased that he had good judgement and was tolerant of this. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by NEIL - 20 August 2019
" Excellent service from start to finish, even got upgraded for free. "
" Excellent service from start to finish, even got upgraded. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STUART - 20 August 2019
" Overall very please with the sevice, be it it came from Hertz "
" The Dollar counter was closed and we had to go to Hertz, the car we had booked was not available, so they upgraded us. The guy on the desk was very professional. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 20 August 2019
" Comfortable and very roomy car, which served our needs for our holiday. "
" Great service, very efficient with a timely shuttle bus service to and from the car pick/airport. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by MICHAEL - 18 August 2019
" Overall extremely happy with our rental experience and would definitely contact you first in future. "
" At the Dollar desk we were redirected to Hertz, but our experience was excellent, only issue was a long wait to be served because of unprepared customers in front. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by DAN - 15 August 2019
" friendly and helpful staff at drop-off and when picking the vehicle up "
" friendly and helpful staff at drop-off and when picking the vehicle up "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 15 August 2019
" It all worked fine "
" It all worked fine "
Overall Value: 6 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 9
BASEL, CH - Reviewed by GARY - 14 August 2019
" Very pleased and will be booking again. "
" Very pleasant staff, smooth and easy transition and very happy with our service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAMES - 13 August 2019
" Good website, information well displayed "
" Alamo car and collection were fine. Only problem was at drop off - the entry to P51 park directed me into the general car parking and made it difficult to enter the rental car zone. Better signposting would help. Overall price quite expensive but car was very clean. "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 6 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CALUM - 13 August 2019
" No issues - no extras required. "
" No problems really. Parking spaces for pick-up and drop off were very tight. Car choice provided was what I had expected and hoped for. "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 8 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by MARK - 12 August 2019
" Great "
" Great experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 12 August 2019
" Very good "
" Very good "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by HERMANN - 07 August 2019
" very good "
" very good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 06 August 2019
" No problems with booking experience "
" okay except my upgrade was a chunky 4x4 although I only required a VW Golf size vehicle. It can cost more in fuel with this type of upgrade "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by STUART - 04 August 2019
" Best price, great service and answered any questions I had quickly. I would definitely use Auto Europe again. "
" Great experience, no queue and rental organised very easily and quickly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEVEN - 01 August 2019
" All in all very happy. Third time renting with Dollar on holiday and all been good. "
" Had no issues. Good value and everything went smoothly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 30 July 2019
" Seamless. Staff were very helpful, car was a very nice Hyundai. "
" nice that it was linked with Hertz. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GORDON - 29 July 2019
" Good overall experience. This was helped by an upgrade on arrival and good staff on collecting and returning the car. No problems so no reason to contact dollar directly which is a good result "
" Good staff that made the arrival and collecting the car excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by VIRGINIA - 29 July 2019
" Very good experience, I was on my own with 2 little babies and they were very helpful with setting up car seats "
" Great team, very helpful and great customer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 27 July 2019
" Excellent "
" Excellent - really appreciated and enjoyed the vehicle we were given. Even better than we booked "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JONATHAN - 26 July 2019
" Great "
" Overall everything was pretty efficient and the car was excellent, if a little smaller than the golf we requested (it was an Audi A1) "
Overall Value: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JASVIR - 26 July 2019
" All good "
" Nice vehicle, good staff. However, at the time of collection, they should spend a couple of minutes with the customer to go through the various features of the vehicle. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by COLIN - 25 July 2019
" Good service provider "
" Good, quick service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 25 July 2019
" Quick and easy. "
" Usual trouble-free rental. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
BASEL, CH - Reviewed by MICHAEL - 24 July 2019
" No problems really "
" Very easy checkin. Slightly hard to find as it wasn't obvious Dollar is part of thrifty and hertz. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 23 July 2019
" overall pretty good "
" i was at the back of the queue to collect vehicle .thought it could have been quicker "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by JULIA - 22 July 2019
" Excellent. "
" Perfect experience all round. Really quick and easy pick up and return, good value for money and all the staff we met were really helpful and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
VISP, CH - Reviewed by CHRISTOPHER - 22 July 2019
" Simple, efficient, easy to deal with "
" Was somewhat concerned by third party booking but all seems to have worked great. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by NEIL - 19 July 2019
" It has all seemed very smooth and transparent, no complaints. I hope it is the case that the service that Auto Europe provides actually make car hire better and more pleasant for customers (I have had some negative experiences in the past dealing direct with hire companies) "
" We had a nice upgrade of car and the staff were friendly and efficient. (We haven't yet had any final invoice/receipt through from anyone, it seems that any 'blocks' have been removed from our card so we arent expecting any surprises to spoil the experience) "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 18 July 2019
" Whole process and rental vehicle excellent. "
" Whole process and rental vehicle excellent. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 17 July 2019
" Excellent hire company that we'd trust to use again "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by JAMES - 16 July 2019
" Efficient and economical booking. No issues at all. "
" Complete contrast from my experience at Munich. Everything about this booking was handled efficiently and the car provided was superb. Only 200 miles and Sat-Nav. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 15 July 2019
" Absolutely no issues. Very satisfied. That said, I wondered if it would be possible in future for Hire Car companies like Dollar/Hertz to offer a bike rack - especially on the locations like Geneva where its apparent a lot of bikes are transported by air "
" I dealt with Hertz staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DELPHI - 15 July 2019
" professional, quick and helpful "
" Staff at Geneva extremely helpful and friendly. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PEDRO - 15 July 2019
" Great experience over all. "
" Staff were very friendly and helpful. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by KEN - 10 July 2019
" up grade from VW golf to BMW 430i convertible put the cherry on the top of the cake for a fantastic long weekend. "
" It was not clear it was Hertz desk to visit, overall very happy with experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by SONIA - 10 July 2019
" All good "
" Really nice and sweet lady on the counter when we picked up the car. We arrived early and need to wait a bit but she was attentive with us. She finished with previous customers and she didnt want to make us to wait longer at the time to give our car she upgrade our car. I wasnt happy at the beginning as its automatic and I'm not use to it but after driving I loved it. She was really friendly and sweet with my family. Thanks! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by LUCIEN - 10 July 2019
" All good. "
" I found them reasonably efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GEORGE - 09 July 2019
" It was a quick and process. "
" There were scretches on the car allover it really which the counter staff had told us about.but overall it . "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 5
ZURICH, CH - Reviewed by STEPHEN - 06 July 2019
" Used auto Europe a number of times always found them the most competitive price wise also easy booking etc and never had a problem of any kind "
" It was actually herz and I was above very satisfied, Simone on reception desk was excellent and explained everything in detail, return of car was a really good experience with the staff polite and efficient with checking the car etc, overall experience was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 04 July 2019
" Everything very good "
" Good car. Everything as expected "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 03 July 2019
" Simple, no hassles. "
" Easy to book and relatively competitive prices "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANTHONY - 02 July 2019
" yes would recommend, was recommended to me. "
" Easy to use, great car, no fuss "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ALEXANDER - 28 June 2019
" All round great - the staff that helped me at the desk were efficient and was very good of them to upgrade me. "
" AutoEurope very kindly updgraded my vehicle at the terminal pickup desk which was much appreciated. I was using the car for business for the day for meetings in Switzerland and the bigger vehicle was a great help. Thanks AutoEurope Switzerland ! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by EIRIAN - 27 June 2019
" Great service, car was great. Would highly recommend "
" Great service. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 27 June 2019
" perfect "
" perfect "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by VIRAF - 19 June 2019
" Fantastic! First time to rent a car in Zurich, excellent web site easy to use. Most recommended. "
" Fantastic! We hired a car in Zurich for a family holiday. Europe car service was brilliant, although out flight was late, the counter staff were very efficient, within minutes we got the car keys. Condition of Vehicle was as advertised - very clean. Drop-off was similar, very efficient. Most recommended. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NEIL - 19 June 2019
" Drop off was very easy. Drove into the car park and met by a member of the Europcar team. They went around the car and checked the petrol level and then signed everything off. Very efficient and will use again. "
" A bit of a queue but this went down very quickly as there were 5 people serving. Very efficient and in the car within 5 minutes. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JANE - 17 June 2019
" All good. "
" Only problem, my flight was delayed, and I hadn't realised they only kept the car for 2 hours. So it had been given away. They provided me with another car, better spec, which I had to pay more for. Otherwise, all good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IAIN - 17 June 2019
" Excellent service. good economical car at a good price. "
" Excellent staff, friendly and professional, nice clean car but the staff were the best "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by GARY JAMES - 16 June 2019
" Excellent "
" The young man that dealt with us was exemplary in his approach as a professional and very warm and friendly as a person. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 12 June 2019
" Very quick and efficient pick up and return. Nice car, although there were a number of marks and scratches "
" First class as is usual with Alamo "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by CLAIRE - 11 June 2019
" Would recommend - excellent value for money and a good service. "
" The staff were really friendly and dealt me efficiently after a long evening of delayed flights. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAMES - 05 June 2019
" It was much smoother than I'd expected "
" Very slick "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by JOAN - 05 June 2019
" Excellent "
" Could not be better or easier experience. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 04 June 2019
" All in all a great service. There is always a worry when it comes to car hire that you are going to be ripped off at the end of it. (Due to poor press about car hire in general). But that was far from my experience with Alamo. Thank you. "
" Quick and helpful at pick up and also at drop off Thank you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICOLA - 03 June 2019
" Great service and car. Made our first experience hiring a car and driving abroad easy. "
" Excellent service. One of the kids left a games console in the car. Even though the car had gone to the car wash they immediately retrieved it for us. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by IAIN - 02 June 2019
" Excellent that's it "
" Excellent staff, extremely quick and efficient service. Good car great on fuel, very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SPENCER - 30 May 2019
" All went as well as could be anticipated "
" Easy collection and drop off. Good terms "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ELIZABETH - 23 May 2019
" I aways use AutoEurope, and then make different choices depending on the different 'deals'. Am rarely disappointed. "
" First class. Quick service at the desk and at drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MILES - 22 May 2019
" All good "
" Nice car and excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by WILSON - 17 May 2019
" Experience was perfect no other way and great value for money would recommend your service to others, in fact I have already "
" The counter staff were excellent , the collection was simple and efficient ,the return was simple and the staff were excellent, the car was excellent , just completely satisfied "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MITESH - 10 May 2019
" No problems encountered. "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JANICE - 09 May 2019
" Never had problems. Have used frequently. "
" Great car. No problems. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KENNETH - 07 May 2019
" No hassle service. "
" Mohamed at the Geneva desk was very helpful and friendly. Very impressed with the service he and the other staff provided. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 06 May 2019
" This is the second time I've used AutoEurop and will continue to do so which is high praise "
" Fantastic - I was initially a bit sceptical about online only company but I couldn't fault any part of the experience and value for money and will definitely become a return customer "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PAVEL - 05 May 2019
" Convenient, comfortable "
" Convenient, efficient "
Overall Value: 9 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTIN - 02 May 2019
" Good alround "
" Good alround "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by RICHARD - 27 April 2019
" The car we got was not what I expected, The BMW series 2 , but they did not have one so we where given a Toyota Rava instead. I was highly impressed with this car it was almost new and automatic with a large boot I certainly got value for what I paid, without a doubt I will be looking at the Auto Europe web site for next years car hire "
" The Dollar desk was closed and a very pleasant young lady at the Hertz desk dealt with our booking. It was all very easy , I have hired cars at Geneva before and can say I have always found it a pleasant experience "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JASON - 24 April 2019
" Very good "
" Super experience, friendly staff, upgraded beautiful car, no hidden extras. Will definitely use again "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by WARREN - 23 April 2019
" good overall experience and pricing was good "
" very efficient "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by NICHOLAS - 20 April 2019
" Excellent "
" Good quality car and efficient as always "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by EMYR WYNNE - 19 April 2019
" Very efficient and good quality service. "
" A positive experience all round. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 18 April 2019
" Definitely use again "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by JEFFRY - 17 April 2019
" Really good way to navigate the car rental experience "
" Excellent, efficient, courteous service both coming and going! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAMES - 17 April 2019
" Very expedient and efficient. Counter staff were well informed and helpful "
" Really easy to use and a great car "
Overall Value: 7 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBBY - 16 April 2019
" Desk was quick, efficient and helpful at both pick-up and drop-off "
" Upgraded car was excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MALCOLM - 16 April 2019
" Excellent "
" Altogether good experience. No queue, courteous and efficient staff and great car, located near the rental office "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 16 April 2019
" Efficient pick up with helpful staff quick drop off as well "
" Very helpful person on desk think his name was kim "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 15 April 2019
" good experience "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JAYNE - 14 April 2019
" easy "
" easy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 12 April 2019
" Again very happy - many thanks. "
" Very happy "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by AXEL - 10 April 2019
" Very good experience, one of my best car rental experience so far. "
" Had to deal with Hertz staff at counter, very good and efficient and got an upgrade for free. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RICHARD - 09 April 2019
" Recommended and cheaper than other companies. "
" I received a 4wd Mercedes which was perfect for my ski trip "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NEIL - 09 April 2019
" no issues all smooth "
" no problems nice car "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 09 April 2019
" as above "
" They were efficient and friendly no probs "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ROBERT - 08 April 2019
" Very satisfied "
" Very efficient - car was brilliant and we were upgraded at airport too. Car had a few scratches and scrapes which were noted but did not deter from the experience of the car hire. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
BASEL, CH - Reviewed by WERNER - 08 April 2019
" got a very nice car (BMW 430 convertible) - reserved another car make - at a very competitive price, THANK YOU VERY MUCH. Will use you again in future "
" Will not only recommend your company, but will book again with you "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JANE - 04 April 2019
" Very professional company. Staff were efficient and polite. The vehicle was clean and well maintained. "
" very efficient, no queues, staff very polite "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STUART - 04 April 2019
" I've used Auto Europe for years now and never had a problem. Always good value, easy to use and probably the clearest for T&Cs - especially deposits and insurance options. I always take the discounted AutoEurope insurance upgrades and works well with no confusion at the hire desk which I've experienced with others. "
" Easy to find and got a free upgrade on the car at the desk without asking. Efficient service at the desk. No probs from start to finish. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by COLIN - 03 April 2019
" As usual - v efficient "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PERRY - 02 April 2019
" I thoroughly recommend auto Europe and unirent both provided a great service "
" Very helpful and provided us with a great upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TREVOR - 02 April 2019
" Very pleased with everything "
" all went very smoothly, nice Volvo V70 Car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by THOMAS - 02 April 2019
" Easy, quick, efficient, helpful. "
" Very pleasant efficient staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARTIN - 31 March 2019
" We always use Auto Europe and the experience is always good "
" Everything went well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOANNE - 31 March 2019
" Perfect - easy to navigate and all the information readily provided. Will definitely use next time. "
" The best hire car experience we have had in 20 years! Great staff, slick and efficient and fantastic little car perfect for a 3 day break in the Alps. Thank you we will definitely be back. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GRAHAM - 31 March 2019
" nice car "
" nice car easy transaction "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by MARK - 29 March 2019
" I will certainly book with auto europe again. "
" It was all good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANTHONY - 29 March 2019
" great service, friendly helpful staff. very good vehicle "
" Great service, friendly helpful staff "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 29 March 2019
" Easy to use website, efficient service, made it easy to find a suitable and good value car "
" Efficient, friendly, helpful, car was excellent and better equipped than was specified in the offer. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 29 March 2019
" Excellent value and organisation. No complaints at all. "
" Very efficient. A top quality car. Easy to book in and get the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 29 March 2019
" Easy process and good service "
" A good all round service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHARLOTTE - 28 March 2019
" Easy to use website with clear information. "
" Helpful chap at the counter, short delay getting the keys otherwise would have been a 10 but got a small upgrade so all good. "
Overall Value: 10 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALISON - 28 March 2019
" All was good "
" All went like clockwork "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by AMY - 28 March 2019
" Excellent experience. Efficient service and not great car. "
" Great experience! Upgraded my car to A class. Really good and efficient service. No delays and no problems. Would definitely use again. Thank you! "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by RHODRI - 26 March 2019
" Geneva airport information for car pick up could be more clearer... "
" Very helpful, apart from infoming us that there was a shuttle bus to get rental. "
Overall Value: 10 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ADRIAB - 26 March 2019
" Very smooth and trouble free operation - thanks "
" Excellent service and cheerful operatives at P51 in Geneva "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MARK - 26 March 2019
" I use Auto Europe several times a year and always have a good experience.I will continue to use them. "
" Busy Saturday on pickup and drop off but both were quick and efficient. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 26 March 2019
" simple and straightforward "
" good service - would be good to get an additional driver included in the fee "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by CARL - 25 March 2019
" overall a great experience. "
" speedy pick up and drop off, essential when booked on a short trip. The vehicle upgrade was good, although some issues with the lane assist feature. "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 9
GENEVA, CH - Reviewed by STEVEN - 24 March 2019
" We shared the car hire with friends all of us were impressed by the service and quality of the car. "
" Easy and no hassle experience through Auto Europe and Europcar. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 23 March 2019
" I had to have an extra 2 hours due to a booking error, the 2 hours were more than my expectations "
" All very positive, but 2 extra hours rental cost me a lot of money "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TREVOR - 21 March 2019
" Very content with rental. Parking and bus transfer could be better "
" Counter staff particularly helpful "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 21 March 2019
" No problems at all "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by GRAHAM MARTYN HUGHES - 20 March 2019
" Swapped to Auto Europe some months ago after a bad experience with a competitor and they have been absolutely first class. "
" Seamless. Very impressed. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JULIAN - 20 March 2019
" I was very pleased with the car and service. The pick-up was incrediably slick as was the drop off "
" Great service with value for money. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 20 March 2019
" All good and easy. "
" Good Quality car and service. Brand new car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by ROGER - 19 March 2019
" all went smoothly "
" efficient "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 19 March 2019
" Very good. Excellent condition to car and upgrade for free. "
" Very good. Comparable to experience with Alamo. "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by WILLIAM IAIN - 19 March 2019
" Europcar gave us an excellent rental experience-this very much reduced the stress of going on holiday and it is good to know that perhaps paying a few pounds more means that there will not be problems dealing with the rental car upon arrival at the airport. "
" As usual, your staff at Geneva were pleasant, efficient and well organised. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KIRK - 19 March 2019
" Excellent "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by VALERIE - 19 March 2019
" No problems, very happy. "
" No problems, very happy. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SIMON - 18 March 2019
" Very satisfactory "
" No complaints whatsoever "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SARAH - 17 March 2019
" see above "
" very happy with the service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TIMOTHY - 16 March 2019
" Very good "
" No queue and got an upgrade "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by KARL - 16 March 2019
" Great service as usual "
" Good service all round "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALISON - 16 March 2019
" Good "
" All straighforward. "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by PAUL - 15 March 2019
" Uncomplicated booking process and reasonable priced "
" Very well organised and professional on collection and drop off "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by APOSTOLOS - 15 March 2019
" Very good "
" Excellent Free upgrade "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by STEPHEN - 14 March 2019
" Returning customer, satisfaction with everything continues. "
" All very straightforward and efficient "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by ROSEMARY - 14 March 2019
" Competitive pricing. Excellent clean car on pick-up with Easy SatNav - 6 gears and turbo. Very comfortable. "
" Smooth booking process. Easy pickup at Airport with little queuing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 14 March 2019
" FAULTLESS, EXTREMELY EFFICIENT AND PLEASANT SERVICE TOO "
" EXCELLENT IN ALL RESPECTS. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 14 March 2019
" As above "
" Upgraded car and very efficient/ courteous "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PETER - 13 March 2019
" Well organised and efficient "
" Excellent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 13 March 2019
" all good "
" free upgrade, great car. all good "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by VYTAUTAS - 13 March 2019
" No doubt, will come back next time "
" Exelent "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ANDREW - 12 March 2019
" Good "
" Excellent service at pick up and drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NICHOLAS - 12 March 2019
" Fully met expectations for a smooth car rental experience. "
" Alamo seems to get it right every time. staff are friendly and professional, cars are good. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by LAURA - 12 March 2019
" Would happily recommend as process was simple, customer care excellent and no extra charges when at desk. "
" Staff were very helpful and the process was very easy, with clear instructions. Well done "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MICHAEL - 11 March 2019
" Excellent "
" Very straightforward booking and hire. Effortless pick up and return. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by RICHARD - 10 March 2019
" Excellent "
" A smooth, courteous and efficient service from beginning to end. We would definitely use again. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOAN - 10 March 2019
" Excellent "
" Lovely. Ustomer service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by PAUL - 07 March 2019
" Fast and easy, even the bus driver was happy "
" Very good service, friendly staff in the busy airport "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by JOHN - 06 March 2019
" Had to cancel original estate car for a smaller car - process went good and money refunded within days "
" ok "
Overall Value: 8 Efficiency of Counter Staff: 7 Expediency of Drop-off: 7 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by ANTHONY - 06 March 2019
" All good "
" Part of Europcar? "
Overall Value: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 06 March 2019
" Would use again no doubt "
" Thanks for the upgrade, really enjoyed the car. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SAMUEL - 06 March 2019
" Easy service, although as we didn't go direct to the rental company we couldn't do Speedy Checkout or discuss the booking direct or set up the booking on the Europcar website. "
" Service and car were both excellent. Were a little more expensive than I had paid with other rental companies but no complaints. We were given the option to add snow chains but they were included in the car anyway so glad we didn't pay! "
Overall Value: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SIMON - 06 March 2019
" Good "
" Generally good experiance "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DAVID - 05 March 2019
" Overall very happy "
" Only criticism was a wait of nearly an hour to be served as there was only one or two people at the counter. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
ZURICH, CH - Reviewed by SAEED - 05 March 2019
" We were provided with an extensive list of damages such as scratches and scuffs upon collecting the vehicle. However, once we inspected the vehicle, we realised the car has far more and major dents and scratches almost covering the entire right-hand side of the vehicle which was not mentioned in the initial / hand over the report. We would have paid dearly if I had driven off and relied on Europe Car/staff and their report in the airport. In my opinion, first you should not provide your customers with a car which is heavily dented and scratched, second, all the items have to be mentioned in the report before a customer pick your vehicles! "
" We were provided with an extensive list of damages such as scratches and scuffs upon collecting the vehicle. However, once we inspected the vehicle, we realised the car has far more and major dents and scratches almost covering the entire right-hand side of the vehicle which was not mentioned in the initial / hand over the report. We would have paid dearly if I had driven off and relied on Europe Car/staff and their report in the airport. In my opinion, first you should not provide your customers with a car which is heavily dented and scratched, second, all the items have to be mentioned in the report before a customer pick your vehicles! "
Overall Value: 4 Efficiency of Counter Staff: 6 Expediency of Drop-off: 10 Condition of the Vehicle: 1
GENEVA, CH - Reviewed by ADAM - 05 March 2019
" Great "
" All worked well "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by NEIL - 05 March 2019
" I've used you before and will again "
" I was upgraded to a car that was too electronic - For the sake of a hire car, it was too complicated to undertake simple tasks. The touch screen was a pain to try to remove functions or even just to interpret the information "
Overall Value: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 8 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by ALED - 05 March 2019
" Excellent "
" Excellent service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by GEOFFREY - 04 March 2019
" Brand new ford focus st line "
" As good as it gets "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by CHRISTOPHER - 03 March 2019
" very good car did the job "
" Ground staff very nice but also thought I was being taken for a mug as for asked about an upgrade!! why when ive booked that car also insurance do I want more no ive booked that car!! again every time I go go its the same thing. "
Overall Value: 7 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 8
GENEVA, CH - Reviewed by CHERYL - 03 March 2019
" Excellent service "
" Excellent efficient service from beginning to end "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BASEL, CH - Reviewed by DILLON - 03 March 2019
" quick, easy, straightforward- all the things you want in a car hire! "
" Great skills, knew what they were doing. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by TONY - 03 March 2019
" Great "
" Easy collection and simple drop off. nice car too. Pleasant staff. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by DUNCAN - 02 March 2019
" Very helpful and easy o use site, I just wish your pricing didn't change so much, you think you have a good deal and book only to find that the rate is lowered more at a later date! Easy to cancel and re book but a hassle "
" Great service "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by MELISSA - 02 March 2019
" Your staff on the phone were rude and unhelpful. I'm going to warn as many people as possible about your company and the awful service I received. "
" I wasn't able to use the car hire I had booked and paid for because the rental company would not accept a Visa Debit. This is mentioned on the voucher and at the time of booking but not clearly enough. "
Overall Value: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 1 Condition of the Vehicle: 1
GENEVA, CH - Reviewed by BENJAMIN - 02 March 2019
" very good, highly recommended "
" excellent service, do you have a loyalty card? I always use compare site, so I go with the cheapest deal. A loyalty can may swing to using auto europe "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by SIMON - 01 March 2019
" Great "
" Fab "
Overall Value: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
ZURICH, CH - Reviewed by OLIVER - 01 March 2019
" Easy booking and good prices "
" Quick pickup, good car, quick drop off. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
GENEVA, CH - Reviewed by IAN - 01 March 2019
" Good "
" OK "
Overall Value: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 7
GENEVA, CH - Reviewed by LANCE - 01 March 2019
" Good experience. No major issues. "
" Very good experience. No major issues. Would probably use again depending on cost. "
Overall Value: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10