THRIFTY CANADA Car Rental Reviews

TORONTO, CA - Reviewed by KEITH - 20 September 2025

" I discovered Auto Europe from a recommendation and i shall recommend to others too. "

" When collecting the car, the lady was so helpful. The car was ready and we didn't have to wait. The car was in very good condition. Upon return the handover was seamless. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by KEITH - 08 September 2025

" no problems with collection or return , very nice safe clean vehicle . "

" very good , easy collection and return ,nice safe clean car . 5* "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by DALIP - 27 August 2025

" Should provide car as specified, alternative offered at extra cost which would have been in same class "

" Not provided car originally expected, significantly smaller boot capacity which created a lot of stress "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by NASIR - 18 August 2025

" Overall good. However, I did not get the car I booked through Auto Euorpe "

" Overall good. However, I did not get the car I booked. "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

HALIFAX, CA - Reviewed by JAMIE - 17 August 2025

" Great and easy "

" Car was fantastic, clean and spacious. The only issue we had was at key collection despite there only being 2 people ahead of us in the queue, it took a long time (around 25 minutes) of waiting to get our keys which was frustrating after a long flight from the uk to Canada and with 2 children under 4. "

Value for Money: 10
Efficiency of Counter Staff: 5
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by BENJAMIN - 10 August 2025

" Customer service was good "

" The car was dirty from the previous people. Questionable stains on the front passenger seats and the outside hadn't been washed. Also the wait for the car was too long. Props for the upgrade but exhausting wait after a long flight. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 5

TORONTO, CA - Reviewed by IAN - 06 August 2025

" So easy from start to finish and pricing structure allows you to budget accordingly "

" Very easy to book a hire car from comfort of home for use in Canada. I was presented with very competitive quotes from a number of hire agencies, where I could make an informed choice of vehicle and terms at leisure. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by AAKASH - 06 August 2025

" Autocar Europe should not work with such providers "

" We had pre-booked and prepaid for our car rental and also provided our arrival time. When we arrived at the thrifty car rental desk at Toronto airport, after a long flight, we were told that there were no cars available and that we would have to wait for about an hour. An hour later they presented us a compact SUV car and proceeded to say that this is the standard SUV category which we had booked when the website clearly showed that it was the smaller size. We were travelling with two kids each of them having their car seats and two large suitcases and 2 small carry-ons along with a pram which was impossible to fit in a compact SUV. For those reasons we had booked a standard SUV which was supposed to be a Toyota RAV4 or similar. When we rejected the compact SUV, we were told that we would have to wait for another hour before we could get the car. Even after the long wait, we were provided smaller cars so we continue to wait until a standard SUV category car appeared on there lots. After about 3.5 hours of wait we finally managed to get a car which was the category that we had booked. The waiting part was completely unacceptable especially after a long international flight and having booked the car weeks in advance. Our misery did not stop upon getting the right size car after 3.5 hours, as soon as we left we realized that the wheels on the car were unbalanced and the whole car vibrated while on highway speeds. We felt very unsafe to drive around in a car like that however we were on a holiday and could not waste any more time waiting for another car to appear which could take hours. Hence we proceeded to keep the car for the entire rental duration but we have been completely dissatisfied by the service and the attitude thrifty rental desk has exhibited. "

Value for Money: 1
Efficiency of Counter Staff: 1
Expediency of Drop-off: 9
Condition of the Vehicle: 1

TORONTO, CA - Reviewed by JASON - 24 July 2025

" All went well no issues "

" Not problems so all good "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

HALIFAX, CA - Reviewed by GRAHAM - 26 June 2025

" As above "

" All went very smoothly with no problems or holdups. Will definitely use autoeurope on our next trip to Halifax "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by ALEX - 26 June 2025

" Booking on Auto Europe was very easy particularly when we needed to make a change to our booking. "

" We paid in advance for the extra damage cover to ensure when we collected the car it would be a simple exercise with no additionals. Unfortunately when we arrived we were told that our cover didn't cover windscreen and tyres, this was an extra. We were also advised that breakdown cover was not included in our cover - this was incredibly disappointing as it was a significant extra. We wont be using Thrifty again for these reasons. "

Value for Money: 2
Efficiency of Counter Staff: 4
Expediency of Drop-off: 9
Condition of the Vehicle: 8

CALGARY, CA - Reviewed by ANDREW - 14 June 2025

" No issues everything was straight forward, a bit of a wait when we got to pick the car up as was busy but nothing major "

" All fine. Only slight issue was they had no record of the request for the car seat, but it didn't cause any issues as they had them available "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by SIMON - 19 September 2024

" Everything was fine except for the fisa o at Vancouver Airport. "

" We had to wait 45 minutes for the car. The agent first said it was being washed (!), and then claimed that this kind of wait was standard in North America. I have never, ever had to wait for a rental car in many years of travel in the US. An apology would have been the appropriate response, but none came. Other customers were also waiting, one for an hour. "

Value for Money: 10
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by CHRISTOPHER - 18 September 2024

" A lovely car to drive and very easy pick up and return procedures "

" Very professional and helpful service. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TORONTO, CA - Reviewed by ISRAEL - 12 September 2024

" Very easy to deal with "

" Only problem I had couldn't find the petrol station before returning "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

ST. JOHNS NF, CA - Reviewed by MORRIS - 07 September 2024

" Easy process. "

" Good quality service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by GREGORY - 30 August 2024

" I first contacted Auto-Europe about wanting to change the drop-off location and they were unable to assist. The representative put me through to Thrifty, but it wasn't Thrifty Canada, so I had to speak to someone else. The first Auto Europe representative I spoke to was helpful when my flight out to Montreal was delayed. "

" I wanted to change my drop-off location from Toronto Pearson Airport to Billy Bishop Airport (also Toronto). I spent 45 minutes on the phone talking to representatives who told me it would be possible, and there would be no charge, only to be told that the computer systems would not allow the change. Consequently I had to waste 2 hours the next day taking the car to Pearson for drop off. It was extremely frustrating. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 1
Condition of the Vehicle: 10

ST. JOHNS NF, CA - Reviewed by RICHARD - 22 July 2024

" Great price "

" Car like new "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 9
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by STEPHEN - 05 July 2024

" Awesome! Will use again. Thank you Georges in Calgary "

" Fantastic service, very happy with the vehicle we received. Georges in Calgary was so helpful and explained everything so well. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by ROBIN - 25 June 2024

" All worked as you'd hope and price seemed good "

" Thrifty seems all very well organised. Car was brand new, pick up and drop off all very smooth and no fuss "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 9

TORONTO, CA - Reviewed by ALAN - 03 June 2024

" . "

" . "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 6
Condition of the Vehicle: 9

TORONTO, CA - Reviewed by SURESH - 01 June 2024

" Generally a good experience except for the vehicle provided not being the one I had been led to expect and not of equivalent quality. "

" Vehicle provided was not the one requested and was not as good. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by ORION - 29 May 2024

" Very good company. I had to make a few changes to my booking and customer services were easy to speak to and very helpful. I felt well taken care of throughout the process. Many thanks "

" It was incredibly simple and efficient, and I even got upgraded for free. Thanks. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by ROBERT - 24 May 2024

" Ten out of ten. "

" Perfect from start to finish. Friendly staff and smooth handovers. Highly recommended. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by CALEB - 22 May 2024

" We love auto Europe but this last experience wasn't ideal. "

" The wait to pick up was 90 minutes despite there being very few customers and three employees. It delayed our journey and was very disappointing. "

Value for Money: 6
Efficiency of Counter Staff: 2
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by PAMELA - 20 May 2024

" Couldn't fault any aspect of rental experience. Very pleased. "

" Friendly and efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by NIGEL - 20 January 2024

" Prompt service and no delays on getting or returning car "

" Very acceptable car and service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by GARY - 28 October 2023

" The vehicle suited our needs perfectly and we were very happy until receiving the e mail detailed in my comment earlier "

" Six days after we returned the vehicle we received an e mail saying that after "further examination of the vehicle" they found damage to the car and asked me to complete an incident form. We replied enclosing a photo that we took of the vehicle before we left the parking lot showing the damage was already there. They have not replied to my e mail, so not really very happy at the moment "

Value for Money: 7
Efficiency of Counter Staff: 7
Expediency of Drop-off: 9
Condition of the Vehicle: 7

TORONTO, CA - Reviewed by RICCARDO - 25 September 2023

" As above "

" I've rented with thrifty before but have never received better service anywhere in the world as good as your staff in Toronto. Friendly efficient caring helped with map guidance and directions and return of vehicle handled quickly and efficiently will be renting again "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by LESLIE - 04 September 2023

" Easy , convenient, stress feee. "

" Good easy experience. Good vehicle, good price and no added costs. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by JOSS - 15 August 2023

" AutoEurope was an attractive price and easy to book online "

" Car was relatively new and service was reasonably efficient. Price was on the high side for 48 hour rental. Most annoying though, I feel a one way fee from Toronto Pearson pickup to Toronto Downtown drop off is a bit over the top "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 8
Condition of the Vehicle: 9

CALGARY, CA - Reviewed by SIVAKUMARAN - 11 August 2023

" No issues. "

" Could have provided vehicles with built in sat nav for that price "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 9

HALIFAX, CA - Reviewed by EDWIN - 05 August 2023

" Overall, we enjoyed driving around Nova Scotia in our rented Jeep Wrangler. Our car was clean on collection and worked well and comfortably at all times. The Wrangler was perfect for all driving conditions that included highways and dirt roads. "

" We collected our car in Halifax Airport. Auto Europe/Thrifty was not easily identified at the rental desks. Took a while to ascertain that we could use the Hertz desk. On return at Halifax, the checker was unaware of our contracted option to return the car with an empty tank. After consulting a colleague, he accepted our contract and apologised. "

Value for Money: 9
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by PAUL - 24 July 2023

" Auto Europe were able to offer a very competitive price compared to many other rental services for Canada and I was very happy with the process. The car I booked was the car I drove for 2 weeks. I chose Auto Europe based on their positive reviews (other companies fare less well when you dig deeper). We are season car renters when abroad so know the possible pitfalls. Auto Europe instructions etc were all very clear. I can't comment on customer service as I did not need to contact them, the rental went smoothly. "

" Super easy from start to finish. The car pick up process was very efficient and the car rental desk was actually in the car park - which made it easy to go back and ask questions. Great service "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by KEVIN - 06 July 2023

" excellent service "

" very good "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by ROBERT - 01 July 2023

" Good price. Good choice of vehicles. Website is easy to use. Hence I have used Autoeurope many times in Europe. Now I know that they are well worth using in North America as well. "

" Good price. Convenient locations. Decent service. First time using Thrifty (I have used Autoeurpe lots of times) and would use again. "

Value for Money: 10
Efficiency of Counter Staff: 8
Expediency of Drop-off: 10
Condition of the Vehicle: 6

TORONTO, CA - Reviewed by MELANIE - 15 May 2023

" The website needs to reflect the options available with the different levels of vehicle. "

" Very disappointed that requested GPS on booking but was not told that was not possible with the vehicle I had selected. I was only told that it was available on "premium" vehicles once at the airport pick up desk. It was hassle I didn't need after a 7 hour flight. "

Value for Money: 8
Efficiency of Counter Staff: 9
Expediency of Drop-off: 9
Condition of the Vehicle: 10

MONTREAL, CA - Reviewed by ALISON - 14 December 2022

" Only negative I would say is that having bought extra insurance in UK, I do wish they wouldn't try and sell you some other unnecessary extras! "

" Easy to find the pick up point. All straight forward. "

Value for Money: 10
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by GARIN - 12 September 2022

" We initially booked for a Dodge Charger (or similar) with Avis, and we received a confirmation of the booking over a week before, and then 48 hours before the pick up we received a phone call/mail from AEUK saying that Avis had cancelled our reservation. We had no other choice than to accept a booking with Thrifty for a Toyota Camry. AEUK claimed that the category was the same but a Dodge Charger at Thrifty is in a superior category so I consider being downgraded for the same cost. We had made that reservation with Avis because we knew that had Chargers since we rented one in May at the exact same agency. I was told to discuss this with the customer service of AutoEurope and not the reservation people, I'm still looking for their contact... "

" Experience with Thirfty is OK, not their fault if our initial booking was cancelled and then got downgraded for the same price. The car was dirty, which hid some scratches but no one bothered us about it. The car was not a nice one (Toyota Camry) compared to what we had booked with Avis (Dodge Charger), but Avis decided to cancelled a confirmed reservation 48h before the pick-up. Very disappointed with Avis and AutoEurope on this one. "

Value for Money: 7
Efficiency of Counter Staff: 8
Expediency of Drop-off: 7
Condition of the Vehicle: 7

MONTREAL, CA - Reviewed by GRAHAM - 04 July 2022

" Good pick-up and return, overall recommended. "

" I was disappointed the car did not have sat nav fitted. I thought this was included in the reservation. "

Value for Money: 9
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by AUTREY - 02 September 2019

" Easy to use "

" Thelma was very helpful, the assistant at the YVR airport upon my arrival. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by MARCO - 28 August 2019

" Very clear in explaining the charge due to different drop location. The Thrifty employee praised AutoEurope for specifying it in the voucher -as opposed to other companies not mentioning it and leaving clients to blame the rental company rather than the agent "

" Very efficient. Didn't try to sell additional unwanted products and clear in stating that I was buying a full tank and that therefore I needed to drop the car empty "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

VANCOUVER, CA - Reviewed by PAUL - 18 July 2019

" Because I couldn't pay in advance for the additionally insurance and the sat nav device I ended up pay a very large additional sum for satisfactory car hire. Therefore although your initial price was very competitive the final price I paid was very high. "

" There were no sat nav devices available when I arrived and because I hadn't prepaid for one I was forced to upgrade my vehicle in order to secure one. "

Value for Money: 4
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by JOHN - 09 February 2019

" totally satisfied. i will be making another booking with thrifty through autoeurope in the next 2 weeks "

" everything was excellent "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by HOWARD - 03 January 2019

" Good. "

" Excellent, efficient and friendly. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by WAH YIU - 13 November 2018

" The staff at AutoEurope was very efficient in dealing with our three enquiries, two via emails and one by phone. The web-site itself is very user-friendly and it is a joy to book the car, the conditions of the contract was very clear. The rates of different rental companies were tabulated clearly for us to pick the right vehicle. Thoroughly recommended. "

" We collected the Dodge Grand Caravan from Toronto Pearson Airport without having to wait very long. The counter manager was polite and efficient. The caravan only had 14,200 km on the clock. The trim level was very high with GPS, heated and power front seats, heated steering wheel which was a luxury in the cold weather during the two week rental period. We did not have to pay for anything additional, extra driver, waiver to excess, free tank of fuel were all included, just as the contract. Returning the car at the end of the rental period was just as efficient. "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

TORONTO, CA - Reviewed by SIMON - 15 October 2018

" easy to use "

" good service and nice car "

Value for Money: 9
Efficiency of Counter Staff: 9
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by JULIAN - 24 September 2018

" Once we were on our way the vehicle was fine. But the negative experience at the desk would discourage me from using Thrifty again. "

" Poor experience collecting the car. Specifically: 1. Tried to charge for second driver in spite of the voucher clearly saying a second driver was included (indeed this was why I chose them). 2. Seriously pushy attempt at upselling both vehicle and insurance. 3. Poor lighting made it very difficult to check the condition of the vehicle. "

Value for Money: 7
Efficiency of Counter Staff: 1
Expediency of Drop-off: 10
Condition of the Vehicle: 7

HALIFAX, CA - Reviewed by VICTORIA - 30 August 2018

" n/a "

" The car was not very clean especially inside. "

Value for Money: 7
Efficiency of Counter Staff: 9
Expediency of Drop-off: 7
Condition of the Vehicle: 5

VANCOUVER, CA - Reviewed by D - 30 August 2018

" Good. Excess insurance will be useful because I had a stone that hit the windscreen and had to pay $200. "

" I was mucked around at pick-up. I wanted GPS and ended up paying for a larger car with integrated GPS, but the first car's system didn't work. I was then given a car that had an oil change warning light flashing. I ended up driving this away as it was the only realistic option. "

Value for Money: 5
Efficiency of Counter Staff: 3
Expediency of Drop-off: 8
Condition of the Vehicle: 10

HALIFAX, CA - Reviewed by ALAN - 12 August 2018

" Other than car being dirty no other issues "

" Car was very dirty internally "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 7

VANCOUVER, CA - Reviewed by HELEN - 06 August 2018

" Good experience, disappointing refund experience. "

" Overall our experience was very good, however we have yet to receive the hold deposit of $200 CAD back after the car was returned. This has certainly affected our experience and I may be reluctant to rent with Thrifty again following this. "

Value for Money: 8
Efficiency of Counter Staff: 7
Expediency of Drop-off: 10
Condition of the Vehicle: 9

TORONTO, CA - Reviewed by SAAD - 06 July 2018

" Always good value "

" Bit of a queue at check in but staff efficient and helpful "

Value for Money: 10
Efficiency of Counter Staff: 10
Expediency of Drop-off: 10
Condition of the Vehicle: 10

CALGARY, CA - Reviewed by BARRY - 01 July 2015

" We were given a Hyundai car, however I was not happy with the road noise and took it back the following day as we were travelling some distance. As no cars of that class (intermediate) were available the lady offered us a full size car and kindly waved the additional fee for the week. It is this sort of customer care that ensures satisfied customers return for future rentals. Many thanks to Akwinder Dayal for her assistance. "

TORONTO, CA - Reviewed by DAVID - 28 May 2015

" Size of car should be more detailed as when arrived at Thrifty they offered the alternative to the original booked which was much smaller so necessary to up grade.was pleased they offered Spouce insurance at no extra cost otherwise the service and the upgrade can was excellent.Would rent from them again as the same problem occurred when renting Ithink via yourselves from Budget around last August 2014 in Toronto Airport I had to up grade "

" Service was excellent - comments as above "

VANCOUVER, CA - Reviewed by KEITH - 02 November 2014

" Web-site allows fast researching of the best car-hire deals. "

" Friendly service, in particular a very helpful agent on return of vehicle after rental period. "

VANCOUVER, CA - Reviewed by PETER - 18 September 2014

" Simple, straightforward and a good price. "

" We received a good car in good condition at the right place and right time. "

VANCOUVER, CA - Reviewed by IAN - 27 June 2014

" I have now used Auto Europe a number of times. It has always been a very straightforward process. Very good responsiveness when I had a question. This time has been no different. Very satisfied. "

" The experience overall has been OK. The car was in good condition. Only issue is lack of clarity with respect to the charging of petrol. The office where I took the car said that I could either fill up before giving the car back or pay for a full tank otherwise. I chose to top up the tank as we had not covered many miles. The returning office at Vancouver Airport said that I should have paid for a full tank, that this is the only option with the Auto Europe voucher. In the end they didn't charge but this difference in explanation is annoying.THis should be clearer. "

VANCOUVER, CA - Reviewed by DAVID - 02 June 2014

" I have found Auto Europe always easy to deal with and helpful when contacted. "

" No problems with this rental. "

VANCOUVER, CA - Reviewed by JOHN - 04 March 2013

" Good value, but beware there are still additional costs to pay: Have to prepay for a tank of petrol Had to pay an airport pickup location tax "

" Tried to sell me additional items like winter tyres and upgrades to insurance. Did upgrade the car to a bigger one Overall - fine service "