Auto Europe
- North America
- Central America
THRIFTY NORWAY CUSTOMER REVIEWS
- 8.8
- 9.1
- 9.5
- 9.2
- Value for Money
- Efficiency of Counter Staff
- Condition of the Vehicle
- Expediency of Drop-off
THRIFTY NORWAY Car Rental Reviews
Average Rating for Thrifty :
OSLO, NO - Reviewed by ROWAN - 13 August 2025
" Excellent "
" Staff at Oslo Airport were excellent : Car excellent : Experience was excellent "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TROMSOE, NO - Reviewed by GARY - 05 April 2025
" Will tell all never to use this service "
" We're treated like idiots , counter staff were smiling , laughing at us though the whole time at the counter , wouldn't fetch the manager , we are still waiting for or money back , the whole service as been disgusting, "
Value for Money: 1 Efficiency of Counter Staff: 1 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by ALAN - 03 April 2025
" very good "
" very good "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 9
OSLO, NO - Reviewed by THOMAS - 05 March 2025
" Everything went really well. "
" Everything went really well. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by GARY - 02 March 2025
" Too tired to comment. "
" Too tired to comment. "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
TROMSOE, NO - Reviewed by MILAN - 15 January 2025
" u "
" u "
Value for Money: 6 Efficiency of Counter Staff: 7 Expediency of Drop-off: 6 Condition of the Vehicle: 8
OSLO, NO - Reviewed by BORRE - 10 January 2025
" for me autoeurope is the one stop go to for us when we need a rental car.. great prices and great service. "
" for me autoeurope is the one stop go to for us when we need a rental car.. great prices and great service. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by DAVID - 02 January 2025
" See above - re: limited recharging facilities "
" My first experience of hiring an EV, I wasn't made aware that most of the recharging facilities require you to use an app, the only garage I could use my credit card for recharging the vehicle was a Shell Petrol/recharging Station in Norway. I would certainly think twice about hiring an EV for longer journeys in the country of choice. "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 10
OSLO, NO - Reviewed by MARUAN - 21 September 2024
" Very positive experience. "
" Easy and fast transaction. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by JULIAN - 27 August 2024
" All went smoothly. Good all round. "
" It was a bit difficult to find the Thrifty kiosk in Bergen until finally realising that it was actually Hertz who were covering the booking on behalf of Thrifty. This wasn't clear in the booking. "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by JAMES - 20 August 2024
" I have rented through auto Europe before and will do again. I find the process to be the most competitive and the experience in-country has, so far, been very good "
" Pick up was very efficient but it wasn't totally clear that there was no Thrifty desk at Bergen airport and you had to go to the Hertz desk. Otherwise, pick-up was much faster than I've experienced previously although there was no introduction to EV charging in Norway and I was left to discover the correct apps and charge locations myself. Drop off equally easy. I did have an issue with the car boot leaking quite significantly for which the customer service representative was very apologetic but no compensation was offered "
Value for Money: 8 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 6
OSLO, NO - Reviewed by YU SANG DICKSON - 18 August 2024
" Friendly staff. Easy check in and drop off. Excellent "
" Very nice and clean car "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by FERGUS - 12 July 2024
" Easy booking process. "
" Everything I need in a hire car: competitive price. Efficient pick-up process. Clean, good quality, low-mileage car. Clear instructions on charging. Easy drop-off. All road tolls paid automatically without additional service charge. No hidden charges. This was the best car hire experience I have ever had. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by SASCHA - 06 July 2024
" All good but would be helpful to have understood how to add or change things "
" Even though the service was great I wanted to add insurance and had no idea how to do that. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 8 Condition of the Vehicle: 8
BERGEN, NO - Reviewed by ANDREW - 27 June 2024
" It was fine, though when I emailed with a query about the car hire I was given a Hertz 'phone number to contact myself. "
" This was a Thrifty rental, but the pick up point was in fact a Hertz self-service kiosk. This was very confusing and we walked around for a long time before checking on the internet and realising that Thrifty and Hertz are the same company. The car was badged as Hertz and I suggest that you make this clear on the pickup details - it would have saved us a lot of effort. "
Value for Money: 8 Efficiency of Counter Staff: 8 Expediency of Drop-off: 9 Condition of the Vehicle: 10
OSLO, NO - Reviewed by KERRY - 09 April 2024
" None "
" None "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by CHRISTOPHER - 15 March 2023
" Good prices and easy purchase experience. Have used before and will again. "
" Very good, no complaints "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 9
OSLO, NO - Reviewed by RAYMOND - 10 March 2023
" The booking process is one of the best I've used. Very simple and clear options. Ability to change cars is excellent and of benefit to me. I use Auto Europe as my first website for car rental. Generally very good value and choice. "
" Overall very positive. Car was excellent, pick up was swift. Only slight concern was drop off. I handed keys to a staff member at the desk. When I arrived back to the UK, there was an email from Hertz/Thrifty asking where the keys were. Slightly worrying. "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 7 Condition of the Vehicle: 10
OSLO, NO - Reviewed by GLYNN - 28 February 2023
" A straight forward we'll organised rental experience. "
" Thrifty in Oslo airport is run by Hertz, which was the only slightly confusing thing about the rental that was otherwise excellent. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by RONY - 22 February 2023
" Easy, fast and very satisfied from start to finish. "
" Used Thrifty in Bergen, contacted them after the booking to arrange out of hours key service which they where happy to provide. New car provided, all very smooth experience. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by LISA - 25 August 2022
" Easy to book, regular emails with key info too "
" It was not clear that Thrifty were part of Hertz so we were confused as to which desk to go to in the airport. Plus, parking via an app was not explained to us "
Value for Money: 9 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by DAVID - 23 March 2022
" See previous comments "
" Accessed via Hertz desk in Oslo Gardermoen. No queues at either collection or drop off, no hard sell of additional insurance or extras, car as expected excellent service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by JEN - 24 February 2020
" I am awaiting a response from Hertz as I am not happy - I don't think Auto Europe are to blame - if you can help in this matter I would be very grateful. "
" I have been advised that there is damage to the car however I spoke to your representative whilst he was taking pictures of the car and he told me there were no issues whatsoever with the car and no additional damage. Had he said that there was I would have looked at the area in question but as he told me he was happy with the inspection there was no reason for me to check this. You cannot advise customers of one thing and then email out of the blue with something else. I was an hour only for check in so was not in a rush. I can categorically advise that I did not damage the car in any way at all. It is interesting to note that that the email with the confirmed marks on the car when I collected does conveniently not show this part of the car which begs me to question that this was there in advance. I would also like to complain about a couple of things relating to this rental. 1. On arrival at the collection I asked whether the team could check whether there were any road closures on the journey between Bergen and Geilo – I was advised that there were not – your member of staff apparently checking online. You can imagine my surprise therefore when I reached the snow gates past Eidfjord on the 7 and the road was closed. I was with a child in the middle of nowhere and couldn't reach my destination in the dark and stormy weather – this is NOT good customer service, cost me a lot of time and money (additional nights accommodation) and could have been so dangerous. 2. Secondly on departing Bergen I noticed a tyre pressure light – despite it already getting dark and with a long journey ahead I stopped and checked all the tyres. They were fine. This light remained on the whole hire – and I checked twice more before travelling back. When I got back to Bergen the same colleague who advised me that there were no issues with my car also said "of yes thats always on its when we put winter tyres on" again this is NOT acceptable level of customer service – 3 times I checked tyres and if only someone had advised that was a known fault light I wouldn't have needed to do that. "
Value for Money: 10 Efficiency of Counter Staff: 6 Expediency of Drop-off: 1 Condition of the Vehicle: 7
OSLO, NO - Reviewed by ELLEN - 14 January 2020
" Easy Booking, good price. "
" Always a pleasure to rent from them. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
BERGEN, NO - Reviewed by DAVID - 29 June 2019
" OK "
" Good customer service, car engine a bit under powered "
Value for Money: 7 Efficiency of Counter Staff: 10 Expediency of Drop-off: 9 Condition of the Vehicle: 9
BERGEN, NO - Reviewed by NILESH - 28 September 2018
" Very enjoyable "
" Our flight was the last to arrive at 11.40 pm and the receptionist waited for us to ensure we got our car. So, so thoughtful. The car was absolutely brilliant. Many thanks. We will using your services again the next time we go abroad. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
OSLO, NO - Reviewed by RUSSELL - 03 August 2018
" good "
" good "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10