" I honestly felt scammed. I had taken out extra insurance for windows and excess protection - I dont think that car was even worth the premium never mind the excess "
" I was told that i was getting an upgrade. What they didnt tell me was that the car was 5 years old with 90,000 KM, no wheel trims, a passenger window that didnt work, every panel had peeling paint and scratches and dents everywhere. Muscat is quite hilly and this car struggled even on the lowest incline. I took it back after one day and they changed it striaght away. But thta wasted 3 hours of our 2 day holiday. I will never use this company again and I would advise anyone who is "offered" an upgrade to ask the age and condition before accepting it. "
Value for Money: 1 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 1
" Nice,efficient staff "
" Good value for money "
Value for Money: 9 Efficiency of Counter Staff: 9 Expediency of Drop-off: 9 Condition of the Vehicle: 10
" I have always used AutoEurope for my holiday car hire and have found the whole process a breeze. The prices are always cheaper than other online car hire websites. All in all a 5 star "
" It was a pleasure dealing with Thrifty. Haitham at the counter was fantastic and I was given an upgrade on the car. Was even able to return the car later than the time stated. "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Easy and quick to arrange the hire. Competitive price. "
" Overall good, but the counter staff failed to return my Passport and Driving License with the hire document, and I didn't notice until I arrived at the hotel. But they did keep them safely until I returned the. Car. "
Value for Money: 10 Efficiency of Counter Staff: 7 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good value "
" Easy pick up and drop off no problems "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Staff advised me to use maps.me app which proved very useful "
" Very smooth "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Top notch car that took great care of us on our trip and very helpful staff. I was a great holiday thanks to the sweet ride. "
" The man at the pick-up counter when we received the car was very kind and helpful! everyone at the care rental place was kind but the first guy that helped us above and beyond great! "
Value for Money: 8 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10
" Good service "
" Impossible to find way back to drop off location from road signage in Muscat. Holding vehicle deposit after vehicle has successfully been return appears ethically unsound. Still not received my monies back! "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 4 Condition of the Vehicle: 10
" Overall very happy "
" The staff at pick up and drop off in Muscat were helpful and friendly. No Issues occurred. We were very happy with the service "
Value for Money: 10 Efficiency of Counter Staff: 10 Expediency of Drop-off: 10 Condition of the Vehicle: 10